Based on the advertisement in TM website regarding free upgrade, as Malaysia’s Convergence Champion, TM is answering the Government’s call towards making broadband more accessible and affordable for all Malaysians. This will also enhance the nation’s average broadband speed.

Hence, Malaysians will now enjoy faster broadband speeds thus enabling them to do so much more. As a nation builder, TM plays a role to provide higher speeds broadband at affordable price to improve the nation’s competitiveness towards becoming a high income nation by 2020.

Customers have to be registered for the qualifying services before 31st December 2016. However, the following will criteria are also applicable:

1) The customer must not have been given a free upgrade prior to the Budget 2017 announcement (those upgraded between May – September 2016)

2) Technical and service availability.

3) Customers under UniFi Smart Partnership Package are also not eligible because they are bonded with the current developer’s contract.

Apart from that, customers do not need to register or visit any TMPoint outlet. Customer need to give consent via e-mail or SMS. Once the consent is given, the upgrade will be done automatically in phases. There will be cases where the upgrading process will be done through TM Telemarketing Centre. Customers will be enjoying the speed upgrade in phases, starting from 1st January 2017. Customers will be informed via E-mail, SMS or telephone prior to implementing the upgrade at their areas.

However, you also may refer following link for further assistance: https://www.tm.com.my/speedupgrade/Pages/index.html

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you may also contact TM at 100 (charges for calls from mobile services apply according to Telco providers).

I'm actually curious if customer under their retention program is eligible for the upgrade or not, i myself are using 5mb unifi @129, offered at early 2015 when i finish my studies and tried to cancel the service.

yup got a call a while ago. 30mbps for RM159, may be because I am a very long time customer?

but I still reject the offer since I am on RM149 VIP5(upgraded to 10mbps). 10mbps is more than enough for me.

LOL TMnet sure is desperate to upgrade all its existing user. from RM199 to RM179 to RM169 now RM159.

I asked for the surprise email, they said just wait. So God knows until when I should wait.

got my unifi 30mbps, poor guys did it in the rain. asked them to install over ceiling, charges was to be as per the rm60 for first 10meter. my measurement was around 13meters, but they charged rm60 only. also at first they didnt install the microduct, after i called their boss they install again.

My speedtest shows 21Mbps dl and 10Mbps ul. When I download a movie, it only uses 21 - 50 KB/s from 3.2 MB/s download. Currently using google dns. Do any sifu's experienced this situation?

P/s: I only connect single device to the router.

This post has been edited by Jjuggler: Dec 13 2016, 06:13 PM

Mine one RM 179 exclude GST

Still waiting for the fate of current 100Mbps Unifi Pro customer....

You download with torrent or direct download from website?

Direct download using the IDM tool.

Guys, I'm on VIP10 with RM149 per month(exclude GST). Not bound to any contract.

Do I entitle for the FOC speed upgrade? If so, do I need to call TM or walk into their branch to register?

SLOW CONNECTION WHILE DOWNLOAD DOTA 2 UPDATE 7.00
SERVER SLOW OR MY LINE IS SLOW ERMM
ANY ONE EXPERIENCE IT

You donwload from sharing website?

No problem here...

i will change the region of download

My download region is set to Malaysia.

unifi seem slow today.. Getting 1.8 - 2.1 mbps max on steam..

direct link bro. I am very rare to use sharing website to download the file.

My download of 1GB file took 5 mins. 30Mbps plan.

This post has been edited by westlife: Dec 13 2016, 08:09 PM

What are the new MaxisONE Home plans?

There are 5 new MaxisONE Home plans:
MaxisONE Home 10Mbps – RM139
MaxisONE Home Lite 30Mbps – RM179
MaxisONE Home 30Mbps (with unlimited voice) – RM189
MaxisONE Home 50Mbps – RM219
MaxisONE Home 100Mbps – RM299
How does one sign up for these plans?

These plans will be made available to new subscribers/customers as well as existing fibre customers who will need to opt-in by either walking in to our Maxis centres or calling our Customer Care line.

source: Frequently Asked Question

No issue here too, speed stable and smooth.