YELLOW
05 reallocated sectors count: current 100 ; worst 100; threshold 50; raw value 128

Other categories all blue, the HDD is still ok?

This post has been edited by jwgs0010: Sep 9 2025, 06:06 PM

back up your data as soon as possible and stop using the drive for anything important.

128 reallocated sectors means it’s already degrading and could get worse quickly. replace it with a new drive.

I wanna buy WD Red Pro 16TB but local store no stock
Anyone buy WD from amazon?
Can claim warranty here?

i dont know about amazon.com US

but for ebay, i bought a couple HGST ultrastars many years ago. When 1 of the drives went bad, i tried to get warranty but couldn't. reason? warranty covered under different region

So before you buy, make sure you can claim warranty malaysia. That is the first thing you need to ask the seller. Let us know cause i also interested

Another thing to be careful especially when buying from western digital, make sure the HDD is a CMR (NOT SMR).

wd red PLUS or Pro is the CMR, not the plain wd red afaik. so be careful and make sure u carefully check



In malaysia i tested seagate purchased from local shopee for original. 2 methods i tested. Either they come and collect from you (they send a huge truck). OR, you drive to their drop off depot to drop it off there yourself. Got a replacement both times doing that. Last time could call support center, now cannot, instead have to use live chat if you got to ask something about your warranty claim case.

So i would say seagate warranty (for official hdds) are easy and reliable. But if you buy seagate hdd through unofficial channels, seagate will be very dodgy for not wanting to let you claim warranty. e.g. if u buy seagate hdd of shopee, the HDD MAY or MAY not have proper warranty by seagate. So be very very careful who buy from

for western digital warranty not sure i haven't tried. but for seagate it didn't cost me anything to get the replacement when i requested rma. unless u did the drop off yourself then you have to pay the fuel to drive there to do that

but your issue is whether if buy from amazon us if can claim warranty malaysia. that i dont know since i never tested that before

This post has been edited by Moogle Stiltzkin: Oct 15 2025, 05:08 AM

ah i decide to go buy at viewnet for seagate ironwolf pro 10TB..too bad they dont have stock for 12 or 16TB

yeh thats a shame. but it works. for myself i went with 12tb rather than 10tb.

so how many you getting? 4x 10tb? for raidz1 zfs?

then what about your backup?

10/10 had some sales. did you miss it?

This post has been edited by Moogle Stiltzkin: Oct 15 2025, 01:36 PM

saw a 12tb western digital plus on viewnet
RM1,850.20

OOF


i saw on amazon

Seagate IronWolf 12TB NAS Internal Hard Drive HDD – CMR 3.5 Inch SATA 6Gb/s 7200 RPM 256MB Cache for RAID Network Attached Storage (ST12000VNZ008/ST12000VN0008)

for $250

Fine details
Free international returns it says. but i think this is for UNOPENED/UNUSED. so not the same thing as warranty returns









Ok so confirmed international warranty for the seagate from amazon. So i'm assuming what this means is, if you buy from amazon the seagate drive, you can do the warranty rma process, then ship to the local drop off or request them to collect for the local rma for seagate. So no need to send to amazon, since it seems seagate rma international applies for the purchase. In case anyone wants to know.



Anyway when add to cart this is the full amount






And on the amazon site it shows




so seems it's a legit seller channel.


This is a NON pro seagate ironwolf 12tb. But for home NAS it's good enough. And for the price it's fine. If you try buy something like this on shopee, they go for rm 1.8k or roughly.





Alternative to that i saw a "TOSHIBA
N300 12TB NAS 3.5-Inch Internal Hard Drive - CMR SATA 6 Gb/s 7200 RPM 512 MB Cache - HDWG51CXZSTA" slightly cheaper and has a 512 MB cache. But i dont know how reliable toshiba nas drives are or how well their warranty claim works. Anyone know?



Western Digital 12TB WD Red Plus NAS Internal Hard Drive HDD - 7200 RPM, SATA 6 GB/s, CMR, 512 MB Cache, 3.5" - WD120EFGX this one is the most expensive between the 3 of them. But it too also has 512 MB cache.



Seagate Exos X18 12TB 7200 RPM 512e/4Kn SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise HDD (ST12000NM000J) (Renewed) this goes for MYR 904.01 and seller is gohardrive on amazon. they are supposed to be a reputable seller for renewed drives. but i don't see any mention for warranty for renewed drives. For roughly the same price u can already go for that toshiba and it's brand new



red flag




Anyway the seagate amazon seller amazon/seagate is safe for warranty if you believe the comment that confirmed it. Not sure about toshiba and western digital, you have to do your own research.

Having tried seagate exos, i will stick to the seagate ironwolf non pro since it's cheaper than the exos (through legit seller channels. Sure you can get it for same price from sketchy sellers but way too risky when it comes to the condition and warranty so totally not worth it).


hopefully that helped someone. i'm also planning to order more hard drives for myself, so had to do research where to get from for cheapest.



*update

checked toshiba warranty policy, they expect you to pay for the shipping to them. not gonna buy toshiba then




reviews for the toshiba n300 if you are curious

https://www.tomshardware.com/pc-components/...18tb-hdd-review

https://www.tomshardware.com/pc-components/...tb-hdd-review/2

what it boils down to

- sure u get more cache than the seagate for a cheaper price
- but their warranty sux in comparison. i've used seagate, they charge me anything. unless u want to drop off point then u got to pay the fuel to drive there yourself. but their free collection is totally free.
- bad power efficiency
- not mentioned in the review but people mentioned it's louder than seagate.

https://www.reddit.com/r/DataHoarder/commen...d_toshiba_n300/


so ya i won't be buying these toshibas anytime soon



now we are back to picking between the wd red plus or the seagate ironwolf non pro. the wd has more cache but cost more than seagate. not familiar with wd warranty policy but people also say wd red has lesser chance for going bad compared to seagate

This post has been edited by Moogle Stiltzkin: Oct 29 2025, 07:05 PM

appreciate the write-up! i might have to start getting stuff from amazon us next time. i used to grab cheap 8tb smr drives from amazon japan, then moved on to used 16tb ones from taobao. these used drives had been selling at about the same price for years, but since earlier this year, the prices have been climbing steadily — now almost double. any idea why? one possible reason could be that a free nas os from china is gaining traction. i’ve seen quite a few youtubers showcasing it lately: https://www.fnnas.com/ (飞牛fnOS)

Better check if "international warranty for the seagate" applies to RMA back to Seagate Msia, may not be so and often international warranty applies for countries with better consumer protection (EU, Jpn, SK) even if bought from US site. Such terms afaik usually dont cover to Msia.

From experience, certain products do have international warranty coverage on regional areas (ie ASEAN) but having a central location for collection (ie SG or Thai) and you have to pay for shipment to these collection points which can be a bit expensive negating any savings buying from 3rd parties. YMMV.

good point. though the guy said international seagate rma worked, no idea what country he was from. like u said, can't take for granted.

i'll try contact and see if can get clarification. ty for the reminder

i have to full wipe drives and buy new ones xd.

on the page there is an ai. i asked the question and it said this



and how do you check this if they didn't give you the serial number before you bought?




maybe possible to return within 30 days i'm assuming if you get it then check the serial and it's not covered in the seagate warranty page.


but can u do that without paying a restocking fee? i have no clue. most probably bother attempting due to the hassle


So has anyone bought from amazon and confirmed if the warranty will work over here?


ok i asked AI





too lazy to hunt the old way. so i asked ai again to find








seagate ST12000VN0007 vs ST12000VN0008?



https://www.hardwareluxx.de/community/threa...-vn008.1282415/





so apparently the ST12000VN0007 has a higher failure rate than the ST12000VN0008. so best steer clear of the older model and get the newer one even if it cost more



having used seagate exos before, i'm familiar now with it. Though they say may be cheaper and have a longer 5 year warranty, you have to be very mindful which exos you are getting. The X12 for EXOs is notorious for having high failure rates. I think the X18 is ok since i have that and didn't experience issues or notice any major problems for them on social. But just because they say it's cheap, doesn't mean you will be getting the X18 or newer. For all you know, you'd most likely be getting that X12 (which is bad). That's why if you do want to get an seagate exos, check which is the one you are getting


I've used seagate ironwolf non pro in past so will probably go back to that again




Anyway that 007 doesn't look good vs 008. But there 2 other options



Sell price for these 2 are RM949.99 and RM1,109.99 respectively.

Thats a few hundred RM cheaper than shopee for the 008. And they are both PRO models with a 5 year warranty. I don't think these 2 models have any outstanding issues? so i would rather buy that. Rm 1.1k is within my budget for a 12tb hard drive, and i don't have to worry about warranty.

According to AI, it's listed as a official local seagate trusted redistributor. This needs to be verified.


But when i check here i don't see them listed
https://www.seagate.com/where-to-buy/


but AI says it is... So anyway will be doing more digging before i purchase. I gave up on amazon because of the unclear warranty issue




so this is the drive i am looking at to purchase ST12000NT001. Because it's cheaper than the 008 non pro ironwolf listed on shopee. And is 5 year vs 3 year warranty. And doesn't seem to have any particular news headline for failure rates mentioned. I guess the one downside is it has a 256MB cache, whereas the WD plus 12tb has the newer 500 MB cache. But i'm mostly interested in capacity size 12tb. As it's a NAS drive for 24/7 operation and it's within my budget. The wd red plus 12tb cost Rm2.2k which is way more than ST12000NT001




https://www.reddit.com/r/synology/comments/...neration_12_tb/


these are 7200 rpm should be. so not the quietest, but if you want performance, then 7200 rpm drive is the way to go. I've both 5400 rpm and 7200 rpm, i'm fine with either.



*update

seems for the wd red plus for 12tb there is both a 256mb and a 500mb cache, depending the model number. The one on shopee i saw was a 256mb.

on shopee they tend to trick users by selling old stock but not reduce the prices accordingly. so check carefully

https://www.westerndigital.com/en-ap/produc...d?sku=WD120EFGX



both seagate and western digital have official stores on shopee but when i checked it's all mostly sold out. At least the 12tb capacities all no stock.





Just the other day it was reported that ram prices for DDR5 were increasing. people noticed the sudden change.



Did anyone else notice this for hdds in Malaysia, wtf. Can't buy from the official store (for both wd and seagate), have to use the other stores... and their prices are jacked up


https://www.reddit.com/r/hardware/comments/...ites_the_rules/

https://www.techradar.com/pro/surging-ai-de...e-also-going-up


https://www.reddit.com/r/homelab/comments/1...r_one_year_wtf/

https://www.techpowerup.com/341015/western-...ive-immediately

https://tadviser.com/index.php/Article:Hard...(Global_Market)





This post has been edited by Moogle Stiltzkin: Oct 30 2025, 01:33 PM

got back a solid answer. This is direct from the amazon seller contact.



So yeah, don't even buy it from amazon. Cause you won't have warranty covered. Not worth it. I've owned a couple of seagates before (including those that qualify for local warranty bought from local sources) and they do die within 1-3 years. Imagine if your hard drive fail and you cannot rma...

This post has been edited by Moogle Stiltzkin: Oct 30 2025, 01:42 PM

plan to buy this for new year.

that warranty reply from amazon, is it from seagate or WD?

yeah... i'll wait confirmation before i even buy. got hit by too many scams already now got ptsd



by the way i also saw on their site they listed seagate exos, and from the pic it says X18. But when i saw warranty it says store warranty 3 months. already alarm bells went off. It doesn't even mention whether it is new or used. but the warranty already has me wary of this shop

And if later got dispute how to resolve? with shopee at least maybe can complain shopee. i did manage to get refund few times with that. But this is their own store website. If got problem warranty because not authorized seagate distributor then u have to go small claims tribunal route which is a headache

Thinking of buying 1 first, check the serial to see if it's as they say and covered by seagate rma. I need to buy a couple but i don't dare buy all in one shot



*update

this is what they said



not seagate warranty basically. red flags




summary, don't buy from seller who says that



*compuzone - wd red plus 12tb is RM 1499 probly for the 256mb cache version
https://www.tomshardware.com/reviews/wd-red...12tb-hdd-review

cz is listed for seagate
https://www.seagate.com/where-to-buy/

for wd should be ok




on their site no listing for ironwolf 12tb, but wd red plus 12 is ok.


Anyway for 12tb hdd for use in NAS, this is the best i could find for malaysia with rma and original for as cheap as possible. Cheaper is amazon but no warranty?

Saw the toshiba N300 listed, it was cheaper still but as i mentioned prior it's an awful hdd drive. not going to touch

This post has been edited by Moogle Stiltzkin: Oct 30 2025, 03:38 PM

Yeah I figured as much. Lucky you didnt pull the trigger and would be costly mistake tho only if the HDD fails lar which nobody wants anyhow, local or intl.

There must be a catch why local distros are selling price so high, if can get much cheaper via Amazon and still get warranty, their business will lingkup tmrw.

If you want the surety of local warranty you gotta pay for it. Or else risk it for cheaper price. I guessing if you RAID redundant them, it doesnt really matter since their that much cheaper to replace later on.

i only asked for seagate amazon for the ironwolf page. didnt ask western digital.

but while checking AI, same language. If the source of your hard drive is from another region block, you cant claim from a different region block. So i suspect is also the same like seagate in regard. i assume>

They'll just latch onto any reason not to honor rma any chance they get.

seagate especially got more stricter for this.

for rm1.6k in malaysia you can only expect to get a 12tb ironwolf non pro or a wd red plus 12tb.

we probably have to give up buying from amazon since warranty not covered. unless you want to risk your hard drive remains fine while under the warranty duration. i can't take that chance, enough hard drives died in that warranty period

I'll be getting the WD red plus 12tb for RM 1499. Since that seems to be the cheapest local stock i could find.



AI said this



but notice unlike seagate, wd expect u to pay the shipping to send to them for replacement. for seagate they give u a label, just print out then drop in poslaju at no cost to you. maybe if u send to the shop u bought from they will do it for you, i don't know







gets better



so seems no drop off point for WD in malaysia. Seagate they do (ive been there before myself to confirm).

Shipping for the seagate is local, and they give u the label so cost u nothing for that. put the hard drive in the box u got it from, slap on the printed label, drop off at the nearest post laju office.

for WD seems u have to ship it to vietnam and u have to pay for that. How much? i dont know.


the silver lining people claim wd hard drives less chance they go bad/failure rate compared to seagate. dont know if that is true now in 2025 or not.




As for seagate they use to have a call center in india i sus, but that got shut down. It was totally useless to begin with. Now you only can contact them via live chat for rma enquiries. Seagate just fill in the rma form, submit. It shows your rma status there, and you can then also ask live chat for a status update on your rma, and get further clarification whether they come collect or you drop off yourself.




This post has been edited by Moogle Stiltzkin: Oct 31 2025, 07:37 AM

thank you for your reply.

see someone already tried. if got problem how to rma? dont do it

ur welcome

just reminder to others and myself. buy from the seagate or wd approved sellers only.

https://www.seagate.com/where-to-buy/


price wise for a 12tb, from official source for wd red plus 12tb u can get for rm1500 which is really about the same as a 12tb from this store with a dodgy warranty. so no point even going that route.


some of the seller though it's not directly listed as distributor, they do source their drives from the official distributors locally. those should be fine for rma because is same region purchase.


*this is from a different store. Just an example. But yes Amble is listed as official seagate distributor, and this reseller sources from there, meaning it's a local SEA region. But as always you SHOULD check the serial as soon as u get the hard drive on the seagate rma site to check the status. If it says not valid, immediately go lodge complaint and get refund.

Other than that, also do a full check of your hard drive. Checking smart isn't Enough. if it's seagate do the farm check. I don't think you can do that for wd, but if u buy from a credible source u probably dont need to be as wary/careful about that.


point here is cover all ur bases, make sure u ask the seller the questions, take the screenshots, if later got dispute u can use as evidence on shopee platform. outside shopee is tribunal small claims but if its a legit store then not going to go that far so dont worry about that.



fyi i did buy 1 seagate x18 exos from pc curator. when i did all the checks as mentioned in the quote above, it did check out on power on hours. about 5 months which is when i bought it, and that tallied with smart. and checking the smart no errors, and used till now no increased reallocated sectors. So i do think for this 1 at least is indeed unused brand new, but i cannot say it's 100% safe. at least i can't recommend it to others in good conscience. especially when someone already reported warranty is as good as useless from this store so no, not buying again from that store. also fyi the one that i did order was labelled new, and 4 year warranty (i took screenshot, because when u check now, that listing disappeared, so where is your proof? hence why u need screenshots )



This post has been edited by Moogle Stiltzkin: Oct 31 2025, 10:02 AM

Check if you're using WD SMR type drive

WD launches investigation into problems with its controversial SMR hard drives — same drives that got WD sued in 2021 now reporting failure rates due to 'fundamental' flaws