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 GrabCar Discussion V2, Info and FAQ

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telement
post Dec 18 2016, 04:10 PM

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QUOTE(skoopy @ Dec 18 2016, 03:33 PM)
maybe later i call CS to inform. so far my acceptanve and cancelation are still cantik.
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Once same rider within same week..it will automatically trigger their system. Then it's up to GC to say whether you gaming or not.

So, better don't take the risk la...

Some more no incentive, no point lor... Waste hour block only...

So ya, I think you did the right thing...


This post has been edited by telement: Dec 18 2016, 04:16 PM
telement
post Dec 18 2016, 10:08 PM

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QUOTE(July 2nd @ Dec 18 2016, 05:54 PM)
If 2 trips in that hour but 1 of them is repeated rider, incentive counts or not?
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Incentive count for 1 trip only lor...

Honestly, I driven 300 trips now in Klang Valley. All unique riders leh... Every morning I start in same place..

Smaller cities like Penang, Malacca etc etc I can understand. But Klang valley difficult to hit same rider. A guy told me he has been using grab for last 6 months everyday (Mon to Fri) Sheraton to Klcc..and he has never got the same driver.

So that's why if you kena the same rider in same week, gc will think you are gaming...


telement
post Dec 19 2016, 09:47 AM

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QUOTE(kangyoon20 @ Dec 19 2016, 08:27 AM)
finally gotten my first email statement from Grab.
but it only show me how much incentive i get for each type of hours block.
didnt show the summary of total fare + total incentive like sifu here share some time ago.
did their statement format change or i have to look at else where? hmm.gif

btw, last weekend is disaster, from previous weekend getting average 2-3 rides per hour, down to 1-2 rides per hour, i believe there are really too many drivers in JB versus the demand sad.gif
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Yala, it's just a summary of how much incentive you get for each type of hour block. That's why most of us count our incentive everyday...

QUOTE(destiny6 @ Dec 19 2016, 09:16 AM)
really a cheapo fella......extra RM4 shakehead.gif
i would ask for RM200 cushion wash......
i hope you write in complaint to Grab to ban him a few days better than nothing
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Yes, pls complain to CS. Let's ban this kind of rider...


telement
post Dec 19 2016, 11:31 AM

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QUOTE(lkboy @ Dec 19 2016, 10:56 AM)
Guys, questions. This is the situation, last Friday at 10pm-11pm(UP) i online for entire full hour. My 1st riders was RM6. At 10.48pm i received a new ping from Mont Kiara to Bandar Baru Nilai (RM68) and i accept the trip. So my incentive should be RM35-RM6 = RM29 for that hour right? Because 2nd trip did not count as incentive trip because drop off outside KV, KLIA and KLIA2. Anyone can advise?
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GC don't care about drop off location. Only focus pickup location.

From your example above, it's 2 trips. If you are ambassador, 2 trips during UP hour is rm45.

So, rm45 - 6 - 68 = negative 29. Means no incentive lor.
Your total collection for that hour is rm6 + rm68 = rm74.
Minus 20% = rm59.20..

Hope this clarifies...

telement
post Dec 19 2016, 03:46 PM

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QUOTE(budi1413 @ Dec 19 2016, 02:53 PM)
Two weeks ago punya lah. Kan grab promise masuk bank account today. brows.gif
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Mine not even deducted from my credit balance yet.



telement
post Dec 19 2016, 09:49 PM

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QUOTE(budi1413 @ Dec 19 2016, 03:57 PM)
Me too, but already transferred tho. biggrin.gif
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This Friday we get paid again thumbup.gif
telement
post Dec 20 2016, 09:26 PM

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QUOTE(conturix @ Dec 20 2016, 09:15 PM)
What u mean by heat map? How to download latest version for ios?
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The heat map useless la.

Morning, we usually start where we live.
For part timer, evening we usually start near our office.
As for full-timer, they already know where got banyak pings...

The heat map is macam for beginners la... But after 2-3 days, beginners also dun want to see that map la...becos everywhere also got ping ma.

If Grab really want to continue use the map, pls mark the map with your busy areas.. and tell us how much busy areas we are covering.. I feel that way it's more useful...

By the way, 7pm to 8pm (Mon - Thurs) is damn jam la... Grab, please consider to increase it to UP hour block.

Tenkiu....

This post has been edited by telement: Dec 20 2016, 09:51 PM
telement
post Dec 20 2016, 09:56 PM

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QUOTE(christina1 @ Dec 20 2016, 09:49 PM)
I am just new to grab was told that u can make 10K clean a month for grab but Im finding hard to even make 2-3k a month...

Any particular area that can make good $$$.
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First of all, do know how the incentive works?

Are you full-time driving for Grab?


telement
post Dec 20 2016, 10:21 PM

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QUOTE(christina1 @ Dec 20 2016, 09:58 PM)
I am totally blur abt incentive  full time means how many hours need to drive?
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Full-time means drive whole day. You have to start driving at 7:01am, becos it's MP hour block (Monday to Friday). 8am is also MP hour block. Incentive is highest during MP. You miss these hour blocks, you earn less.

Also don't miss the UP hour blocks. HP hour blocks also not bad if you can hit 3 trips within that hour. Pls note Grab register the time of accepting the job, not drop off, ya. If your accept job times are...eg: 7:01pm, 7:35pm and 7:56pm - thats 3 trips in one hour block.

During the P and B hour blocks, either rest or aim for high fare...
(Becos incentive is low during P & B hour blocks).

To entitle for incentive, make sure you meet the 4 criteria.

If you need more tips, PM me...we meet up, buy me lunch...I'll share more with you... :-D

This post has been edited by telement: Dec 20 2016, 10:59 PM
telement
post Dec 20 2016, 10:30 PM

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QUOTE(christina1 @ Dec 20 2016, 10:23 PM)
Meet up and buy u lunch  cry.gif
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Because difficult to explain everything here.. :-P

telement
post Dec 20 2016, 10:45 PM

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QUOTE(christina1 @ Dec 20 2016, 10:32 PM)
Driving grab is very tiring and I am wondering if grab drivers still can make good income for full time
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No pain, no gain. Full-time means completing more than 100 trips in a week.

QUOTE(conturix @ Dec 20 2016, 10:43 PM)
Grab register the time we pickup or accepting job?
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My bad. I meant time accepting the job...

This post has been edited by telement: Dec 20 2016, 10:48 PM
telement
post Dec 21 2016, 12:00 AM

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QUOTE(AskarPerang @ Dec 20 2016, 11:11 PM)
buaya spotted.
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QUOTE(doraemonkiller @ Dec 20 2016, 11:30 PM)
I am guy can teach me ah?
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Guy or girl...all welcome. Just sharing among drivers. Free lunch - why not?

Btw, Doreamonkiller, you do referral, earn so much...no need drive some more... jealous la...

telement
post Dec 21 2016, 07:21 AM

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QUOTE(ZeroHavoc @ Dec 21 2016, 01:16 AM)
hye i thought grab will calculate the ride in hour block when we pick up the rider,

or is it when we accepted the job?
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It's in the driver app history. Time accepting the job. See pic below..




Attached thumbnail(s)
Attached Image
telement
post Dec 21 2016, 10:01 AM

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QUOTE(AskarPerang @ Dec 21 2016, 08:13 AM)
To be more precise is based on the rider request timing.
Because twice already I kena. accepted request nearing the new block 1 minute but check back history recorded as minute 59.

Cos the request will pass from one driver to another. each driver taking 15 secs to decide. So you understand.
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If you see the pickup point is kinda far, chances are other drivers ignored the ping. And the ping go further further to find another closest driver...

So, these kind of pings might be 1 minute old...like you described..

This post has been edited by telement: Dec 21 2016, 01:32 PM
telement
post Dec 21 2016, 01:57 PM

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QUOTE(xhintix @ Dec 21 2016, 10:48 AM)
so i just checked back my trips yesterday, i did 6 trips all during bonus/peak hours and in busy zone but im not sure how to count the incentive. mind giving some guidance?

mr coco pet hotel 2.41pm total fare RM25
northpoint residence 1.54pm total fare RM14
kiaramas ayuria condo 12.41pm total fare RM18
sunway palazzio 12.12pm total fare RM8
menara southern bank 11.53am total fare RM5
menara hartamas 11.33am total fare RM3

so from my understand is, the 11.53am and 11.33am trips total RM8 but with bonus i will get RM18 minus 20% right?
as for 2.41pm im over the guarantee amount so i wont get anything?
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First of all, why were you driving at these P hour blocks? Incentive is very low leh tongue.gif

Lets take alook at your 11am hour block.

For 2 trips during 11am, if you are ambassador. the guaranteed money from Grab is RM25 (for 60mins online).
Ok lah, lets assume you were online for a total of 45 minutes during that 11am hour block (since you mentioned you were not online for whole hour).
So, 45mins divide 60mins X RM25 = 18.75
RM18.75 is your guaranteed paid for that hour since you online for 45mins and completed 2 trips.

So, you take RM18.75 minus Grab commission 20% , you get RM15

RM15 is the gross net money you made for that P hour block as an ambassador with all 4 criteria met by end of the week.
That's RM6.40 from collected fares and RM8.60 will be incentive.



telement
post Dec 21 2016, 02:27 PM

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QUOTE(xhintix @ Dec 21 2016, 02:01 PM)
ooh okay this make more sense to me now. im just doing this as part time so i only do it when im free thts y im driving at weird hours.
also coz i dunno the way around kl, i will try to avoid kl area and peak hours as much as possible. yesterday drove a couple to klcc, ended up gps lead me to klcc car park n i dunno where to turn...hv to pay RM5 parking fee  cry.gif  bye.gif
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During P and B hours, if you are free to drive.... Aim for those big fares....go for fare above RM20.

Btw, doing Grab as a driver, you can only really see some money if you complete around 40 - 50 trips a week.
If you do less than that, your earning is macam very little. Dont forget Grab will keep RM150 in your credit balance (purpose is to minus 20% as Grab commission).

So, if you only do 20 trips a week, you're not going to see much money in your bank account.

Wanna see big money, you have to drive during MP, UP and HP hours - aim for short trips.
Drive also during P hours - but aim for big fare trips.
Complete more than 100 trips in a week.
And opt in to be an ambassador (incentive is higher / better hour blocks).

Drive like this, then you can earn about 2k a week. Dont believe? Ask WhiteWing and AskarPerang

This post has been edited by telement: Dec 21 2016, 02:30 PM
telement
post Dec 22 2016, 09:12 AM

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QUOTE(Jerry&Tommy @ Dec 21 2016, 10:51 PM)
1st day using the latest version.
Prefer the previous version where we can know the rider location after accepting the job.
Also we can see our credit balance and able to check how much deducted each time. Also we can see the top up amount. Now we can't trace at all.
I wondr why Grab hide all this info from driver.
Not transparent now  😭
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Can see how much deducted each time. Also can see top up amount in the new app. You need explore more... Try click here, click there... Lol..

QUOTE(bristlebb @ Dec 22 2016, 09:05 AM)
instead of crediting the amount i used to get, i only received very little topup yesterday night. to whom should i ask? i know grab supp call couldnt help...
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Oh oh...I think they dropped you to GrabFlexi... Wait for your statement... See if you hit all 4 criteria or not... If you did, you can complain..

telement
post Dec 22 2016, 09:58 AM

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QUOTE(bristlebb @ Dec 22 2016, 09:31 AM)
i believe i hit all the criteria, as i always keep track using my excel calculator.
if the statement shows incorrect information, payment team will layan my complain and re investigate or they will just say they are correct mine is wrong? cry.gif
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They will follow their statement. Wait for your statement to see your AR, CR, Star rating and % of busy areas...

telement
post Dec 22 2016, 12:21 PM

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QUOTE(chinti @ Dec 22 2016, 12:16 PM)
ya man...fare RM18 need pay parking RM5  bangwall.gif  ranting.gif i suggest they change the coordinate when enter KLCC as destination.
i did get RM60+ in fares the other day just by doing 6 trips, im guessing i wont get incentive coz i din online the entire block. will online the entire block this weekend and aim for RM100 in fares before stopping.

anyway, how do they send u statement? i drove one trip last week but i din receive any statement or anything from email or sms.
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Statement is by email. Every Thursday....but this week dunno will be late or not..
telement
post Dec 22 2016, 01:22 PM

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QUOTE(chinti @ Dec 22 2016, 12:24 PM)
and they will notified u when they top up incentive to u?
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No, you have to go into your driver wallet to check it out yourself...


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