QUOTE(vin_ann @ Aug 9 2017, 10:55 AM)
WTA:
Have anyone face their card unable to read at petrol kiosk ?
My Ikhwan Petronas recently having this issue at Petronas kiosk. I thought maybe the terminal technical issue unable to read, tried few times even change kiosk, then only can read n proceed like normal.
This morning, the same card tried at BHP petrol kiosk, also unable to read my card.
Then slot in another card, instantly it lock n read.
How to determine my card is having problems?
unless the chip is faulty, this behavior is "normal".
once a while, cannot use the card at petronas. could be maybank's failure to authenticate the transaction or mechant issue.
retry again later the day or next day.
if chip faulty, the card cannot be used (physically) anywhere. have you tried elsewhere where you insert the card to terminals?
if consistently fail, initiate a replacement from mbb. there shouldnt be any fee for replacement (due to faulty chip).