For those who purchase the iPhone though Apple online store Malaysia at 14th Oct 2016,the 10days DOA one to one exchange is ended today.

This post has been edited by JayChouYEE: Oct 24 2016, 05:38 PM

i send them photos of my two devices and the screen brightness is totally different and also video capturing of the hissing sound from the back of my device

haha.. so sorry. cause both profile pic looks almost identical
do you notice the coating will have marks if you hard things or pressure on it for certain period? however it will auto heal

*hissing problem

i was asked to bring the unit to service centre for checking instead, should i do it today or any day?

Who says? It's counted from the day you activate the phone

What if the replacement units also got hiss?

Apple Online Store Malaysia said it.

14. Dead On Arrival (DOA) Product: System Failure Out of the Box

14.1 An Apple-branded hardware product is considered DOA if it shows symptoms of a hardware failure, preventing basic operability, upon its first use out of the box. If you believe that your product is DOA, please call AppleCare Technical Support on 1800-80-6419 within 10 calendar days of the invoice date. AppleCare Technical Support will determine whether the product is DOA and offer you the following options:
14.2. Replacement: The same product that you ordered will be shipped to you at Apple's expense. An Apple Store Sales Support representative will contact you within 48 hours of your call with the replacement product delivery details and the procedure for returning the DOA product.
14.3 Service: You may have the product repaired; however, once serviced, the product is no longer eligible for replacement.
14.4 Product must be deemed DOA by AppleCare Technical Support within 10 calendar days of the invoice date in order to receive a replacement unit.

15. DOA Terms and Conditions
15.1 This DOA policy applies only to Apple-branded hardware products currently offered at the Apple Consumer Store. As new products are offered, Apple reserves the right to determine whether or not this policy applies. This DOA policy does not apply to third-party products that do not bear the Apple brand name. You may call the manufacturer directly with any third-party product issues.
15.2 If the product is deemed DOA by AppleCare Technical Support more than 10 calendar days after the invoice date, Apple's standard product warranty will apply.
15.3 If the product is deemed by AppleCare Technical Support NOT to be DOA, Apple's standard product warranty will apply.
15.4 Shipping will be arranged at Apple's expense for all products determined by AppleCare Technical Support to be DOA.
15.5 Apple reserves the right to test returned DOA product. If the condition of the product is misrepresented by the customer, Apple may impose a handling fee.

This post has been edited by JayChouYEE: Oct 24 2016, 06:04 PM

i also don't know...

who said i7 have problems?

poor people? lol

Didnt experience any problem, hence my ongoing love

If don't like the iPhone 7 plus. Don't know apple can let us change fr plus to ip 7 ? 😓😓😓😂😂😂

Thinking to change to 7. 7plus too big for me.

chillax bro

not owning i7 doesnt mean poor.

so i must send the unit for examination by today for replacement? *hissing problem

But small battery which barely last a day. U sure?

iphone 6: Hand Oily or sweaty cant scan fingerprint/
iphone 7: my hand got curry also can scan :-)

this is due to the second generation touch id,but I found that a lot of 6s users share on taiwan forum,after sometimes also become not easy to scan,some of them said maybe due to the coating on the touch id missing already?

This post has been edited by JayChouYEE: Oct 24 2016, 06:42 PM

Previously using 5s, even the Touch ID not clean also can't scan. Now i7 never miss the scan anymore.

where u purchase your iPhone?just call the apple Malaysia to ask,I think it will faster.
Actually you also go to the service center to check,they also will change for you.

The different just whether they change whole unit with the box or just change the phone body to you only.
If only the phone body,mean it is claim warranty,you 99.99% get a refurbished unit.

yahoooo. been hunting for two days at shop for retail price. manage to grab 1 week old 7+ jetblack 128gb today lower than retail with glass n incipio casing. yeay.

Maxis. Apple Malaysia requested me to bring the unit to service centre.

What is your recommendation?