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The Official iPhone 7/7+ Thread | V3, This thread is LIT!
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JayChouYEE
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Oct 17 2016, 08:37 PM
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For those who want change your iPhone due to the hissing problem, please be check and double confirm that your phone is change to a complete new and seal unit with the box or claim warranty and change to a refurbished unit without box.
If the hissing problem is at acceptable level, it is better to continue use it instead of change to a refurbished unit.
This post has been edited by JayChouYEE: Oct 17 2016, 08:38 PM
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JayChouYEE
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Oct 17 2016, 08:44 PM
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QUOTE(666devil @ Oct 17 2016, 08:40 PM) Yes most probably refurbished set. Will come wrapped but not inside a new box. Hence the headache starts as many here warned so many times. if the hissing sound is very low,then I think it can acceptable. some of the people said after wear a case for the iPhone, the sound will reduce/gone. For those who buy from apple online store malaysia, can give a call to the apple Malaysia and try ask them change a new/seal unit for you because there have a DOA policy for 10 days from the invoice date.
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JayChouYEE
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Oct 17 2016, 08:47 PM
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QUOTE(dikae @ Oct 17 2016, 08:41 PM) doubt theres any refurbished unit for iphone 7 at this moment, phone is still new globally.. first batch country sold the iPhone since last month. Apple store allow the customers to return the iPhone within few days after purchase. Taiwan also have the policy to return the iPhone within 7days/14days. I think maybe the refurbished unit is coming soon or already in our country. This post has been edited by JayChouYEE: Oct 17 2016, 08:50 PM
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JayChouYEE
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Oct 18 2016, 12:11 PM
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if not wrong,the second and third number of the serial number is the week of product.
anyone please check is it correct,39 mean week 39,40 mean week 40.
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JayChouYEE
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Oct 18 2016, 12:19 PM
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QUOTE(Ch3n_low @ Oct 18 2016, 12:17 PM) Mine is week 39...which batch no more hissing what is the second and third number of your serial number of your iPhone?
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JayChouYEE
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Oct 18 2016, 01:42 PM
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QUOTE(AzaelTheKid @ Oct 18 2016, 01:41 PM) So sad.. Both my units have hissing sound which is really loud and one of it have yellow screen. Gonna try and get a new unit from them if they say refurbish unit probably wait until my warranty gonna end only go change it. Haiz... Wasted two tempered glass adi where u bought your iPhone?
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JayChouYEE
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Oct 18 2016, 03:19 PM
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QUOTE(AzaelTheKid @ Oct 18 2016, 03:10 PM)  here you go bro... you can see the left one is dimmer and the right one is brighter for this,I quite sure won't get replace due to this problem,actually this is not a new problem,iphone 4 4s 5 5s 6 6s all have this problem,you only can complain this problem if the yellowish on your screen is not average,mean the yellowish only on few part of the screen,then I think you only can claim.
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JayChouYEE
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Oct 18 2016, 04:53 PM
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QUOTE(blueskylim @ Oct 18 2016, 04:52 PM) Dear Guy, Please advice that how to active the portrait mode in iphone 7 plus . My iphone7 plus cant find this function in the camera app . urgent. I think you need wait the update of ios 10.1
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JayChouYEE
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Oct 18 2016, 06:17 PM
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QUOTE(Criollo @ Oct 18 2016, 06:01 PM) Just received my phone, one big fat scratch on the screen ... So sad call apple immediately and ask them replace you a new unit. 1800-80-6419 This post has been edited by JayChouYEE: Oct 18 2016, 06:21 PM
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JayChouYEE
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Oct 18 2016, 06:20 PM
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QUOTE(Ibrahim@@ @ Oct 18 2016, 06:18 PM) yeah , nice pic there ..  make me wanna go for beta first  or wait for official ..  better wait for official...
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JayChouYEE
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Oct 18 2016, 06:42 PM
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QUOTE(Criollo @ Oct 18 2016, 06:31 PM) Sigh... Thanks! No idea, i did take a pic before i unsealed the plastic, its so obvious you can even spot it. Hope thats enough. Yeah lo! I did Apple retail before and never have I encountered this issue before T_T Er? Pics...as per requested by a gazillion people xD Before I opened the plastic cover [attachmentid=7808386] After I realized i had abit of a problem [attachmentid=7808404] I haz a emo you already call apple about this problem?
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JayChouYEE
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Oct 18 2016, 07:01 PM
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QUOTE(666devil @ Oct 18 2016, 06:55 PM) If u bought this from Apple online store, call them up, email the photo. No questions ask, they will change 1-1 with u within 7 days. If u bought from reseller, good luck. If Machines, will first accuse u scratched it. you are correct, but it is 10 days from the invoice date.
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JayChouYEE
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Oct 18 2016, 08:56 PM
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QUOTE(Ch3n_low @ Oct 18 2016, 08:54 PM) 39.... can know whether my batch is affected? sorry,I make a mistake.that number is factory number.
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JayChouYEE
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Oct 18 2016, 09:51 PM
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QUOTE(YellowHornet @ Oct 18 2016, 09:45 PM) by the way i've come across this article helping people to fix issues with yellow tinge, some of you might find it useful http://osxdaily.com/2016/09/16/yellow-screen-iphone-7-fix/really good,just now try on my iPhone 6s,after follow the setting now become a blue screen.
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JayChouYEE
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Oct 18 2016, 09:56 PM
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QUOTE(YellowHornet @ Oct 18 2016, 09:55 PM) no,i mean it become more cold screen compare with previous.
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JayChouYEE
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Oct 19 2016, 07:20 PM
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QUOTE(AzaelTheKid @ Oct 19 2016, 03:12 PM) Just came back from the penang apple service center. Don't bother going over as their staff is not really helpful at all. Dont even take a look at my hissing problem and yellow screen. Just tell me to sent it back for them to check on the issue. As the stock is currently very limited so the process would take around 2-3 weeks. Else it would only take 5-7 working days. As I am told from the staff in the center, you only need to provide them with the phone itself and not the box, cables etc.... They will just replace the phone for you. They told me the replacement unit would not be a refurbish unit. where is your iPhone now?you pass your iphone to the apple service center?
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JayChouYEE
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Oct 19 2016, 07:22 PM
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QUOTE(AzaelTheKid @ Oct 19 2016, 07:20 PM) Is it just me or does the iPhone plus takes a long time to fully charged ? use ipad charger will charge faster than the charger that given with iPhone.
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JayChouYEE
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Oct 19 2016, 07:28 PM
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QUOTE(AzaelTheKid @ Oct 19 2016, 07:26 PM) Can I use my note 3 charger ? I don't know about the note 3 charger,for me I always use back the original ipad charger to avoid problem arise This post has been edited by JayChouYEE: Oct 19 2016, 07:28 PM
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JayChouYEE
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Oct 19 2016, 09:52 PM
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QUOTE(AzaelTheKid @ Oct 19 2016, 08:22 PM) but original ipad charger so exp. T_T ok lah,you already can paid 4000 for the phone,the charger only RM89 or RM109 only. And I want tell you that the service centre told you just need send the phone,charger cable and box no need right? It is claim warranty and will only replace you a refurbished unit.
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JayChouYEE
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Oct 19 2016, 11:15 PM
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QUOTE(AzaelTheKid @ Oct 19 2016, 10:49 PM) Yeah.... they say not refurbish units so who knows. Haha!! Got to wait for someone to get a replacement then we would know I have few experience to claim warranty for iPhone and ipad for myself and my friends before,claim warranty mean they only take your iphone,box and accessories they wont take,they only replace your iPhone,of course they wont tell you it is refurbished unit Replacement to new unit mean they will take back whole box include iPhone and accessories,then give you a new box of iPhone.How to check,the box imei number will match your iPhone imei.
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