QUOTE(och721229 @ Oct 13 2016, 09:09 AM)
Can we keep the freebies like power bank , wireless charger if we opt for full refund ? I already sold those freebies
As usual,Samsung will keep silent on this for a long while. If you check with them subsequently, you can expect the sequence of response as follows:
1. NO. You have to surrender ALL freebies for full refund.
2. Any freebies not surrendered will be deducted off from the refund amount.
3. I have received no instructions on the contrary
4. Let me check with the management and revert
5. Best to surrender all freebies to ensure hassle free refund
6. If you have lost some of the freebies, it should be ok
7.Inform the CS and register your case before return
8. Announcement: Please note our refund instructions are clearly stated at our website. Please adhere strictly.
9. Samsung partners: Check with Samsung. Samsung: Check with our partners
10. During actual return: Decision is Free for all. Up to the person handling the return.