After replacing my phone, I'm still having the white battery icon.... phone is on the latest firmware and I've this Battery status icon after I press the power button.... but but but the battery icon is WHITE!!!

I brought it to Samsung service centre, they couldn't help me...gosh....

Any body having the same issue?

Hi Note7 User,

Anyone still having 1st batch unit that have the battery icon turn to green now?
I notice the 2nd batch unit also white color until the software been update......
feel fishy ....

my advice to all:
1. no need to call CS first. unlikely they will have any info on the process. if you push for it, good chance they will just try to come up with something logical like bring everything including freebies and then we file for refund. after all, if you wanna ask for refund, you need to return whatever you "bought".

2. be patient. the global halt got announced only yesterday. in Malaysia, ppl still sleeping. it takes time to formalise a plan, especially if it's just going to be a refund. Samsung need to know how to make payment -- cheque? bank transfer? then there's also those in contract and bought by partners... or even subsales.

it can sometimes take 1 day to come up with plan, 1 day for legal to approve (meaning it's legally correct and not open themselves to lawsuits) and probably another day for marketing to word things nicely...

we all know what will happen. there will be announcement saying there's investigation. samsung puts priority on safety. so, if can, power down and use some other phones... and wait for further updates.

i strongly believe we'll have our answers probably by Thu or Fri...

in the meantime, just pray harder.

at least you had chance to used it

Good idea..
But I think Samsung have others plans...

How u know?

Samsung hotline is down

Welcome to Malaysia 

By the way, those who purchase extended warranty how? I think i will demand SME to refund full value of Note 7 which is 3199 and not the pre-order price as compensation.

Why update FB when there are a lot of stupid haters which doesn't even own a Samsung smartphone will keep flame Samsung only, like what happened before during the previous recall. Just personally contact the Note 7 owners is enough.

You don't see the official announcement from other Samsung Mobile facebook either.

However, you can refer to the announcement on their website
http://www.samsung.com/my/note7updates/

For the bold text, allow me to disagree. We didn't bought the accessories just because they look nice, but because we own the device and want to do our best to protect it from potential harm.

Now, the recall/refund is being issued by Samsung, not because we want to, but because Samsung messed up and they want us to bear the cost?

If I am the main root cause of causing my phone to explode, then I got no right to demand for compensation. However, this is not the case here right? They are the 1 at fault, no?

Which brand is that transparent coating that cover whole phone? I want to use that for my upcoming Jet Black.

Note 7 bought at about 2,900.
Samsung trades in the note 7 for S7 edge.
S7 edge is priced at a pecial price of 1,500.
2,900-1,500 = 1,400 to be refunded to customer.

Can we keep the freebies like power bank , wireless charger if we opt for full refund ? I already sold those freebies