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 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

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BuKeYi
post Aug 30 2022, 01:23 PM

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From: BuKeYi Wonderland
QUOTE(Phirence93 @ Aug 30 2022, 12:56 PM)
No. I didnt do anything on Sunday. When I want to use AP for paying, it shows my previously added Maybank Visa Debit is invalid. I remove it and want add it back. That add card function is removed from my phone.

I never signed out any icloud account and still the same account.

I also called SWITCH to see whether any other way to help. They just said do phone setting reset. But still the same.  sad.gif
*
but the screen showing like previous version whereby it more likely detects ur your location is not from MY.

You can try below link for methods to fix it, see if it works

https://www.switchingtomac.com/tutorials/io...-8-ways-to-fix/
BuKeYi
post Aug 30 2022, 03:26 PM

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QUOTE(BetterCallSaul @ Aug 29 2022, 10:22 AM)
Hi all, quick update to the Apple Pay missing transactions. I have contacted Maybank and this was their solution. Contrary to what my first post was about "avoiding to disable/enable transaction history", that was the way to solve it. Apologies to cause confusion to others.

Steps:-
1. Disable "Show History" in the card details under Transactions in the wallet app.
2. Force close the wallet app.
3. Restart your phone.
4. Re-enable "Show History". Wait a few minutes and it should show.
5. If 4 didn't work, force close the app once again and restart.

These above steps worked for me, and hope it can work for you all too. Should they not work, I suggest to contact them and report as well.

Side note: There was still one transaction missing for me, and all previous transactions map data have been lost. I have asked Maybank for a follow up to this and will update here whenever they get back to me.
*
not working for me, those missing one still didn't show up.
But it appear in my MAE app, not really sure is the wallet app still haven't fully integrated with bank or what
Steve78
post Aug 30 2022, 05:18 PM

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QUOTE(BetterCallSaul @ Aug 29 2022, 10:22 AM)
Hi all, quick update to the Apple Pay missing transactions. I have contacted Maybank and this was their solution. Contrary to what my first post was about "avoiding to disable/enable transaction history", that was the way to solve it. Apologies to cause confusion to others.

Steps:-
1. Disable "Show History" in the card details under Transactions in the wallet app.
2. Force close the wallet app.
3. Restart your phone.
4. Re-enable "Show History". Wait a few minutes and it should show.
5. If 4 didn't work, force close the app once again and restart.

These above steps worked for me, and hope it can work for you all too. Should they not work, I suggest to contact them and report as well.

Side note: There was still one transaction missing for me, and all previous transactions map data have been lost. I have asked Maybank for a follow up to this and will update here whenever they get back to me.
*
Same not working for me, tried to force close and restart for twice.
XeactorZ
post Aug 30 2022, 05:48 PM

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Just call Maybank customer service regarding the transaction history is not shown on the Apple Wallet app

The CS told me as I don't have Maybank account, ask me to register Maybank2u or MAE account, then can see the transaction history there

I told her, other people using Maybank credit card with Apple Pay do have the transaction history on the Apple Wallet, how come mine don't have

She told me perhaps those people have Maybank account sweat.gif
And ask me to try 1st doh.gif
BetterCallSaul
post Aug 30 2022, 07:43 PM

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QUOTE(BuKeYi @ Aug 30 2022, 03:26 PM)
not working for me, those missing one still didn't show up.
But it appear in my MAE app, not really sure is the wallet app still haven't fully integrated with bank or what
*
QUOTE(Steve78 @ Aug 30 2022, 05:18 PM)
Same not working for me, tried to force close and restart for twice.
*
Hmm, maybe it is a case by case basis then (maybe something they did on their side to make it work on my side). My suggestion is to contact them via social media channels, I used Twitter. They are somewhat responsive and have always contacted them through that channel rather than by call.

Provide them plenty of screenshots such as notifications received from MAE, screenshot of missing transaction in the Wallet app, what transactions are supposed to look like (maybe screenshots you might have from when it was working / image from google also can)

I am using Maybank Visa Debit and using iOS 15.6.1 if that helps for context.
Steve78
post Aug 31 2022, 12:44 AM

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I also called Maybank regarding the missing history, they said it's my phone issue and I should get help from Apple. 🤦🏻‍♂️
adiyon84
post Aug 31 2022, 10:46 AM

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Okay, just now I tried paid my morning breakfast using my Pay Maybank Credit Card and Wise SG Card, both having no transaction history recorded in Apple Wallet.

I guess this issue came from Apple itself, not from the banks. Perhaps it’s a bug coming from them.

hmm.gif
tadashi987
post Aug 31 2022, 11:26 AM

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QUOTE(adiyon84 @ Aug 31 2022, 10:46 AM)
Okay, just now I tried paid my morning breakfast using my Pay Maybank Credit Card and Wise SG Card, both having no transaction history recorded in Apple Wallet.

I guess this issue came from Apple itself, not from the banks. Perhaps it’s a bug coming from them.

hmm.gif
*
it seems a lot people are getting missing history sweat.gif
Mavik
post Aug 31 2022, 11:31 AM

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Tried paying with Apple yesterday at the mechanics for RM4.6k. Managed to get the payment through without keying in pin (just Face ID).
Lynixx
post Aug 31 2022, 11:32 AM

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i actually counter this issue about 2-3 weeks ago....but i never even bother wink.gif
XeactorZ
post Aug 31 2022, 05:31 PM

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Just tried paid using Apple Pay on my 12 Pro for RM 2.1k, transaction history is shown up

So weird, I didn't remove the card from my iPhone at all sweat.gif
vez
post Aug 31 2022, 08:05 PM

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QUOTE(XeactorZ @ Aug 31 2022, 05:31 PM)
Just tried paid using Apple Pay on my 12 Pro for RM 2.1k, transaction history is shown up

So weird, I didn't remove the card from my iPhone at all sweat.gif
*
mine totally no history since 25 Aug sweat.gif SC card
hairwire
post Aug 31 2022, 10:51 PM

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For those having issues with transaction history not showing up in the Wallet app, you can try the following:

1. Go to Settings, and go to your iCloud ID (the one with your picture).
2. Click iCloud setting
3. Scroll down to Wallet and turn the sync off
4. Wait a bit like 5-10 seconds (or more) and turn it back on.

That action will do a iCloud re-sync and (probably) solve the issue. I had the issue since last Thursday and now the transaction is back on. Can't guarantee for everyone but that's what I did. Worked at McDonald's today with Maybank Visa CC.

Edit with disclamer: I don't think this will bring back lost (past) transaction history, but could help with future transactions.

This post has been edited by hairwire: Aug 31 2022, 11:59 PM
Steve78
post Aug 31 2022, 11:29 PM

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QUOTE(hairwire @ Aug 31 2022, 10:51 PM)
For those having issues with transaction history not showing up in the Wallet app, you can try the following:

1. Go to Settings, and go to your iCloud ID (the one with your picture).
2. Click iCloud setting
3. Scroll down to Wallet and turn the sync off
4. Wait a bit like 5-10 seconds (or more) and turn it back on.

That action will do a iCloud re-sync  and (probably) solve the issue. I had the issue since last Thursday and now the transaction is back on. Can't guarantee for everyone but that's what I did. Worked at McDonald's today with Maybank Visa CC.
*
Tried it, not helping in my case.
Ijma4ap P
post Sep 1 2022, 12:33 AM

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My iPhone history transaction didn't track, but Apple Watch does.

I wonder what's wrong with the iPhone one
calviny2 P
post Sep 1 2022, 01:07 AM

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QUOTE(Phirence93 @ Aug 30 2022, 12:56 PM)
No. I didnt do anything on Sunday. When I want to use AP for paying, it shows my previously added Maybank Visa Debit is invalid. I remove it and want add it back. That add card function is removed from my phone.

I never signed out any icloud account and still the same account.

I also called SWITCH to see whether any other way to help. They just said do phone setting reset. But still the same.  sad.gif
*
Maybe u can try:

1. Sign out and sign in back ur icloud account.
2. Remove and re-add passcode

and see if this fixes the issues or not sad.gif sad.gif
calviny2 P
post Sep 1 2022, 01:14 AM

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QUOTE(Phirence93 @ Aug 30 2022, 12:56 PM)
No. I didnt do anything on Sunday. When I want to use AP for paying, it shows my previously added Maybank Visa Debit is invalid. I remove it and want add it back. That add card function is removed from my phone.

I never signed out any icloud account and still the same account.

I also called SWITCH to see whether any other way to help. They just said do phone setting reset. But still the same.  sad.gif
*
They are actually 2 ways to check ur regions:

1. is the phone's locale region:

user posted image

2. is ur apple id region:

user posted image

U wanna make sure that both of the settings are being set to malaysia.
zeinazron
post Sep 1 2022, 01:12 PM

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From Mastercard Asia Pacific @mastercardAP 👇

Mastercard APAC @mastercardAP
adiyon84
post Sep 1 2022, 03:32 PM

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QUOTE(hairwire @ Aug 31 2022, 10:51 PM)
For those having issues with transaction history not showing up in the Wallet app, you can try the following:

1. Go to Settings, and go to your iCloud ID (the one with your picture).
2. Click iCloud setting
3. Scroll down to Wallet and turn the sync off
4. Wait a bit like 5-10 seconds (or more) and turn it back on.

That action will do a iCloud re-sync  and (probably) solve the issue. I had the issue since last Thursday and now the transaction is back on. Can't guarantee for everyone but that's what I did. Worked at McDonald's today with Maybank Visa CC.

Edit with disclamer: I don't think this will bring back lost (past) transaction history, but could help with future transactions.
*
hey, my transaction history are back today. Not sure because I follow this step or it was automatically okay again.
But whatever it is, I'm really happy tongue.gif thumbup.gif

user posted image
northam_go
post Sep 1 2022, 03:59 PM

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QUOTE(adiyon84 @ Sep 1 2022, 04:32 PM)
hey, my transaction history are back today. Not sure because I follow this step or it was automatically okay again.
But whatever it is, I'm really happy  tongue.gif  thumbup.gif

user posted image
*
rclxms.gif rclxms.gif rclxms.gif

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