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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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sp6068
post Nov 12 2016, 08:23 PM

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Damn what the hell every night suddenly packet loss. Playing game ping 1k+ sial.
SilentForever
post Nov 12 2016, 09:25 PM

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QUOTE(sp6068 @ Nov 12 2016, 08:23 PM)
Damn what the hell every night suddenly packet loss. Playing game ping 1k+ sial.
*
Gaming always better use wired. Unless you are in line of sight of router and use 5ghz.
sp6068
post Nov 12 2016, 09:36 PM

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QUOTE(SilentForever @ Nov 12 2016, 09:25 PM)
Gaming always better use wired. Unless you are in line of sight of router and use 5ghz.
*
Router is near me cause dekstop in the living room full bars. Only these past few weeks jer ping dropping like hell. Never experience this much laggy-ness on my regular online games before.

Unifi also sometimes will just disconnect whereas modem lights are all green.
Hitman190
post Nov 13 2016, 04:24 AM

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I get 28Mbps after being on stable 30Mbps, I wouldnt be so mad if it were not for the fact that I can go down to as low as 12Mbps during some parts of the day.
fruitie
post Nov 13 2016, 04:44 AM

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QUOTE(Hitman190 @ Nov 13 2016, 04:24 AM)
I get 28Mbps after being on stable 30Mbps, I wouldnt be so mad if it were not for the fact that I can go down to as low as 12Mbps during some parts of the day.
*
Luckily mine is OK all the time. Works well as I'm using it alone. Now waiting for free upgrade to 50Mbps. biggrin.gif
Hitman190
post Nov 13 2016, 05:36 AM

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I messaged TM, they may send someone over to my place for a look. Hopefully I can get a stable 30 back, Im even happy for a stable 28 even, as long as it is stable.
brainocide
post Nov 13 2016, 07:18 AM

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QUOTE(Hitman190 @ Nov 13 2016, 05:36 AM)
I messaged TM, they may send someone over to my place for a look. Hopefully I can get a stable 30 back, Im even happy for a stable 28 even, as long as it is stable.
*
Is it cs from 100, already explain to u about on-site support charge and ask ur permission 1st to send their team?

For sure when technical team arrive they will do nothing n will say "still in their best effort above 80%". Then u will be charge rm53
jiaen0509
post Nov 13 2016, 07:58 AM

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QUOTE(brainocide @ Nov 13 2016, 07:18 AM)
Is it cs from 100, already explain to u about on-site support charge and ask ur permission 1st to send their team?

For sure when technical team arrive they will do nothing n will say "still in their best effort above 80%". Then u will be charge rm53
*
Then they will charge u for sure... Better ask first
jusbella
post Nov 13 2016, 03:05 PM

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Hey guy, I founded out that my modem Alcatel Lucent I240G

(UNIFI) LAN1= 192.168.1.106
(MAXIS) LAN3 = 192.168.0.106

However I cannot access to the webpage, I even telnet port 23 and connection were refused!

Any idea how to access it?

*EDIT: I been contact with TM contractor and they said need to reset the modem then can access to the modem, but not encourage to reset because possibility lost internet connection. So I not dare to reset it. Sigh.

This post has been edited by jusbella: Nov 13 2016, 03:30 PM
Icehart
post Nov 13 2016, 03:52 PM

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50Mbps hovering around 40-42Mbps..
silversuave
post Nov 13 2016, 04:27 PM

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Anyone manage to get their 30mbps unifi changed from rm199 to rm179?
fruitie
post Nov 13 2016, 04:47 PM

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QUOTE(silversuave @ Nov 13 2016, 04:27 PM)
Anyone manage to get their 30mbps unifi changed from rm199 to rm179?
*
Plenty last year when they officially launched Advance packages. Recently I know singung and aa123aa managed to get theirs reduced to 179 after complaining.

However, once reduced to 179, there won't be free calls anymore.
silversuave
post Nov 13 2016, 05:17 PM

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QUOTE(fruitie @ Nov 13 2016, 04:47 PM)
Plenty last year when they officially launched Advance packages. Recently I know singung and aa123aa managed to get theirs reduced to 179 after complaining.

However, once reduced to 179, there won't be free calls anymore.
*
Do i have to lodge a report with cfm first or can i just go straight to tm point?
bullshyt
post Nov 13 2016, 05:18 PM

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guys i changed to 30mbps package but im only receiving 10mbps, called unifi 100 but they refresh few times only and my speed still the same i am using stock unifi router , if i change router will there be any effect?
fruitie
post Nov 13 2016, 06:19 PM

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QUOTE(silversuave @ Nov 13 2016, 05:17 PM)
Do i have to lodge a report with cfm first or can i just go straight to tm point?
*
You request from TM first and you will expect they won't accept it. Then only complain via CFM or MCMC. I got my discount this way and based on my own experience MCMC is faster though I reported via both channels.

QUOTE(bullshyt @ Nov 13 2016, 05:18 PM)
guys i changed to 30mbps package but im only receiving 10mbps, called unifi 100 but they refresh few times only and my speed still the same i am using stock unifi router , if i change router will there be any effect?
*
On LAN or WiFi? If LAN, get their technician to come and fix since it's nowhere 80% of their promised speed.
soulfly
post Nov 13 2016, 07:00 PM

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Just got Unifi installed in my house today. Advance 30Mbps.

Wanted to do some custom wiring and make the HyppTV STB run on WIFI, but instead they insist on connecting using cable and phone wiring at the shortest route. But whatever....

And the wifi router they give is D-Link DIR-850L. Good or not?
jiaen0509
post Nov 13 2016, 07:23 PM

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Installation on tomorrow, can I know what place I should put the modem, router and phone? Because my PC at living room. Please advise.
jusbella
post Nov 13 2016, 07:32 PM

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Living room.


QUOTE(jiaen0509 @ Nov 13 2016, 07:23 PM)
Installation on tomorrow, can I know what place I should put the modem, router and phone? Because my PC at living room. Please advise.
*
jiaen0509
post Nov 13 2016, 07:47 PM

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QUOTE(jusbella @ Nov 13 2016, 07:32 PM)
Living room.
*
Why... can advise?
dannielshazmeer
post Nov 13 2016, 08:35 PM

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QUOTE(fruitie @ Nov 13 2016, 05:44 AM)
Luckily mine is OK all the time. Works well as I'm using it alone. Now waiting for free upgrade to 50Mbps. biggrin.gif
*
done skmm
No. Rujukan aduan anda/ Complaint reference No.: xxxxx

Kami mengucapkan terimakasih kepada anda.
Aduan anda sangat penting bagi kami dan sesungguhnya
kami akan menyiasat dan berusaha untuk menyelesaikan
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Sekiranya ada sebarang pertanyaan atau maklumat tambahan berkenaan
aduan ini, sila hubungi pihak kami melalui saluran-saluran yang
tertera di bawah dan nyatakan nombor aduan anda.

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