I go and try.

Called and they create a report for me == Hope that will receive it asap

goodluck
lol

Sms not call? What if u not OK at morning? Thought they will call.. .

yes just SMS
but no information about installer,no phone # etc
SMS just inform about date and time and i need to present during instalation

Have you check your email?

no email also
btw i already call 100 again, and confirmed about the SMS

nope, i check with who's in my wifi no other device beside mine and wife only.

the problem only happen on night so far around 9pm to midnight..even call 100 and their refresh several time not much effect..speed still drop below 10mbps.

since i only can play game at night it annoy me. few weeks ago everything is ok.

This post has been edited by Scar_face: Nov 10 2016, 12:24 PM

Bad... after 1hr also no confirmation SMS~

This is UniFi thread... I believe you meant for Streamyx.

Lunch time right? Go complaint to them why not reply you in 1 hour even lunch time. Lol

so sorry. i'm opening 2 thread at same time and miss place on the posting.

They did not promise get back to me within 1hr

Dear all,

Just back from TM point.

I currently using VIp5 from Developer, Free for 2 years contract.
meaning now Developer pay for me every month.

I walk in to ask for the Upgrade to 30Mb, but it only applicable for New Customer For 179 package
Like us not entitle, if we wan 30MB, need to upgrade package to RUby : RM 209.

with no upgrade on hardware at all,

I complaint say this is unfair to existing users, she say this TM policy.

Can we report to SKMM?

New user getting new hardware with same package and cheaper price?

Not fair right?

Any comment?

Call 100 and said u want upgrade.

call and FB messenger,

but since under developer need to go TM point
no choice

What is the meaning under developer?

i'm not interested with free call but my mum does.

very confusing i don't think got free call (RM 179) but the TM receptionist said got (during registration) then another said nope (during streamyx termination) literally, they confused with RM 179 vs RM 199

obviously, no free 600/1000 min for RM 179 package. TM insisted no package for 1000 min exist.

never mind once the streamyx officially terminated, i'll try to talk nicely with them again since my bro, mum & myself heard what she said verbally w/o any black & white (triple confirm)

@fruitie what's yr the average down & up? thanks.

i'm stuck with 28.xx down (highest) & 10.xx up (almost every speedtest i received this value)

average down is between 25~27. apparently, i can't achieve 3x.xx down. if no mistake i rmb yr speed always hit above 3x.xx right?

This post has been edited by g104: Nov 10 2016, 03:41 PM

haha too bad
though help u apply

@fruitie will say "welcome to the 28Mbps Club "