Someone posted this in Taiwan forum.



The irony.......

Samsung Service Center is the best, yesterday I receive a call from my service center asking about how is using the Note5 as a temporary replacement currently. And they also reminded me to bring whole box and receipt when want to claim the replacement unit on the 29th.
I think Samsung is the best after sales in service compared with other brands that I use previously.
The worst SC is Sony Mobile.

This post has been edited by khainiz94: Sep 16 2016, 12:10 AM

Ask him where he bought, you can get the receipt from the retailer... maybe not printed since its different date, but the hand written shall be sufficed

Where did the person purchased the phone from? Is it SME set? All partners that sold the preorder seems to have different set of requirement for exchange, some might required the receipt some might not. I think it is better you enquiry from the place where the phone is purchased what if you don't have (lost) the receipt.

yeah else no need to travel if you own note 7

latest I saw is iPhone 7 pawn every Android device
btw benchmark is nothing

fanboy everywhere, already get used to it

if you deal with Dell warranty before then you won't say this anymore
but off course, depends which Samsung service center you sent

WARNING TO ALL FORUMMERS, brand fanboyism
https://forum.lowyat.net/topic/2980203

Dell tak pernah rasa. At least this is the best I have ever gone through. I'm using an Asus laptop, the SC was not so good. Got problem with software, but takes almost 1 week to solve. At least the laptop is still going strong for 4 years already.
But I heard many people said Dell SC is 5 star.

Maybe you said is true. Maybe my SC is the best, but others is so-so only.

This post has been edited by khainiz94: Sep 16 2016, 12:32 AM

Always heard that Asus's after sales service is very bad. Not only in Malaysia, even in Asus motherland Taiwan. The Taiwanese users always complain about their SC services all the time.

Woah I thought only here in Malaysia, but it also happened in Taiwan. They are good in quality, but in terms of SC. I'm just speechless. My friend send his laptop for software problem takes almost 2 weeks to solve.

But still, my Asus N56 still going strong after 4 years. Kudos to them for making the best laptop ever. Maybe after this can try a Dell laptop.

This post has been edited by khainiz94: Sep 16 2016, 12:36 AM

Interesting theories. Wonder if any one of them is the right reason?

I thought Samsung already said that the separator between the two plates is too thin causing it to touch when charging or even use in hot conditions? Luckily I'm not using the Note7 and let my SC keep. Too dangerous for me. I'm afraid it will kaboom.

This post has been edited by khainiz94: Sep 16 2016, 12:41 AM

Yup. Asus products especialy their laptops and routers are actually very good. But can't say the same thing to their after sales service, including their smartphone department.

In term of SC services, Samsung and Apple are the best. Huawei is coming up to the next.

IMO, the correct answers should be one of them. Unfortunately, we probably will never know the exact answer. Samsung probably won't explain to us so detailed since it involves so many levels including the top management decision and some business tactics. As normal users, we can only rely on those experts out there to analyze for us.

This post has been edited by Max2006: Sep 16 2016, 12:48 AM

Apple never gone through their SC because during my whole life using the iPad, it just won't broke. From iPad 4 and jump to iPad Air 2 this year, that thing just never fail. Always work flawlessly. That is the advantage of iOS, smoothness and stability.
I was thinking to buy a spare phone from Huawei, interested on the new Huawei Honor 8, but already spend too much. So have to wait. Hoping will feel the SC from Huawei soon.

yes Samsung did say that. But we all know some people would be skeptical about it and eventually they would go to conduct their own researches, hence those multiple theories out there.

all the samsung note scalpers on recent sales deserve it....they can have lots of fun with their samsung grenade now...haha haha

Seriously ppl ... can we just stop and wait for 29th ? Too much post here la ...less bullshit and more OFFICIAL informations please

I use this function alot and I don't think it's refered as "fps", the speed is only 1/2, 1/4 or 1/8.

Like you mentioned there is a part that's white, that's the slow mo part, just drag the left bar to most left and the right bar to most right then your whole video is slowmo, unless you have 2 "sections" then u need to delete 1 of them ... after u drag the window till max, click on the timeline once, you should get option for the speed which is by default 1/4 i think ... i always change it to 1/8

Haha! Exactly!

Mysamsung app
Now warranty registrations maybe possible via app. Never tried though but they fixed the bug. I never seen this screen earlier.

[attachmentid=7538531]

OMG ... Comfrim is Samsung Battery cause the explosion!