After see so many comment and feedback seem like the otp issues is a unsolved problem for xox.

I park one number in xox due to it long validity and thinking to port in my main digi line to xox as well since long validity is more important than data for me as I have unlimited unifi air data with me.

My digi main line is to receive otp. I cannot imagine if one day need perform transaction or other task in either Malaysia or oversia but stuck with otp.

LOL. I guess will just stick to digi to avoid problem. Hope xox will look into this matter seriously. This will limit user as long as it remain unsolve. Regardless of sms gateway or whatsoever, xox need to find a way to solve it and not put the blame on others if they want to growth telco business.

After see so many comment and feedback seem like the otp issues is a unsolved problem for xox.

I park one number in xox due to it long validity and thinking to port in my main digi line to xox as well since long validity is more important than data for me as I have unlimited unifi air data with me.

My digi main line is to receive otp. I cannot imagine if one day need perform transaction or other task in either Malaysia or oversia but stuck with otp.

LOL. I guess will just stick to digi to avoid problem. Hope xox will look into this matter seriously. This will limit user as long as it remain unsolve. Regardless of sms gateway or whatsoever, xox need to find a way to solve it and not put the blame on others if they want to growth telco business.

yup. only lucky ones got no problem with TAC. more often than not got problem with TAC with one of the service providers.

I really don't understand why only a selected few unlucky ones face issues with their TAC/OTP. The pattern seems random and totally unpredictable if you are going to face this problem or not. Surely there has to be a blanket remedy to fix all customers facing this. Sorry, but I am just being curious.

It's happen on all telcos

Logically I believe that it does. Just that I am one of those unlucky ones, never to experience it and hope I never do.

yup, just that the incidences is very much higher on this telco than others. my advice, don't use this telco as ur main line or only use it if otp are non essential for u.

I claimed this but my data not increase. Why ?

yup. only lucky ones got no problem with TAC. more often than not got problem with TAC with one of the service providers.

dont think they will. i think only few customer got no issue with otp. they will just blame 3rd party (sms provider) instead of thinking a way to fix this issue.

I really don't understand why only a selected few unlucky ones face issues with their TAC/OTP. The pattern seems random and totally unpredictable if you are going to face this problem or not. Surely there has to be a blanket remedy to fix all customers facing this. Sorry, but I am just being curious.

Logically I believe that it does. Just that I am one of those unlucky ones, never to experience it and hope I never do.

yup, just that the incidences is very much higher on this telco than others. my advice, don't use this telco as ur main line or only use it if otp are non essential for u.

Hi,you have to log out/in to update the new balance in your season pass after you redeemed or use ussd code *132# to check balance.

Hope this will help.

if I upgrade my xox to xox black via self care, will they post to current address or address registered to IC? how to change to current address?

if I upgrade my xox to xox black via self care, will they post to current address or address registered to IC? how to change to current address?

change xox to black need to change simcard?

Yes, you are right. I'm not using XOX as my main line, and more like my third line to park and maintain validity of my VIP number. So far so good because I don't use it for OTP/TAC request.

change xox to black need to change simcard?

I have free 150sms and $5.30 when I mnp my line to XOX. But why when I sent sms, they did not deduct from my sms but deduct 10 cents from my $5.30 cash?

How do I use the free SMS?

Free SMS can be used for numbers on the same network (XOX Mobile & ONEXOX).

https://xox.com.my/support/faq/onexox-plan-faq/