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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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xinaixin
post Apr 27 2019, 06:37 AM

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QUOTE(Pebbie @ Apr 26 2019, 11:22 PM)
user posted image

based on the SMS, it should be 20GB of season pass right? how do i access the season pass wallet? can't find the option at XOX app at all
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If you already registered MyXOX app then click "Account/Profile" to see the balance in SEASON PASS COUNTER.

Click "Data Subscription" to see the balance of data and expired date of data that have been activated.
xinaixin
post Apr 27 2019, 06:42 AM

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This post has been edited by xinaixin: Apr 27 2019, 06:48 AM
xinaixin
post Apr 27 2019, 06:47 AM

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QUOTE(Pebbie @ Apr 26 2019, 09:28 PM)
user posted image

guys, why is the data not having 28 months validity following the number?

this is the SP FAT10 first comer promo(?) btw
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In MyXOX app,please click "Account/Profile"

Info about XOX account and your profile are shown here.
bEe$r0LL
post Apr 27 2019, 09:40 PM

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QUOTE(@lvyzy @ Apr 26 2019, 04:19 PM)
Thanks! thumbup.gif
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U r most welcome. 👍
adiwarna
post Apr 29 2019, 12:19 PM

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notfree25
post Apr 30 2019, 05:20 PM

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website says after i buy season pass (data), i have to activate a data plan?

Means i buy 20GB for 100RM,
Then i can "buy" a fat plan (eg. 1gb/mthly) plan for RM0?
And i will have 19 gb left in season pass


If i dont finish the 1gb in one month it will return balance to season pass?


How does onexox handle exceed data quota? Cannot use data/charge by usage?

Once i finish 1gb, i can "buy" another 1 gb to reset before end date?

Open hotspot ok?

This post has been edited by notfree25: Apr 30 2019, 05:22 PM
xinaixin
post Apr 30 2019, 11:40 PM

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QUOTE(notfree25 @ Apr 30 2019, 05:20 PM)
website says after i buy season pass (data), i have to activate a data plan?

Means i buy 20GB for 100RM,
Then i can "buy" a fat plan (eg. 1gb/mthly) plan for RM0?
And i will have 19 gb left in season pass
If i dont finish the 1gb in one month it will return balance to season pass?
How does onexox handle exceed data quota? Cannot use data/charge by usage?

Once i finish 1gb, i can "buy" another 1 gb to reset before end date?

Open hotspot ok?
*
Yes you need to activate data plan from the season pass (eg : 1GB valid for 30 days),balance 19GB in season pass.

If you don't finished the 1GB data,it will expired and no refund/no return to season pass.

If you finished 1GB before 30 days,you can't use data untill you activate another data plan.

Each data plan activated will be valid for 30 days from the date of activation.

FYI,Onexox didn't have Pay As You Use(PAYU) so don't worry about being charged over exceed data.

You can use Onexox for hotspot.

This post has been edited by xinaixin: Apr 30 2019, 11:42 PM
notfree25
post Apr 30 2019, 11:55 PM

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QUOTE(xinaixin @ Apr 30 2019, 11:40 PM)
Yes you need to activate data plan from the season pass (eg : 1GB valid for 30 days),balance 19GB in season pass.

If you don't finished the 1GB data,it will expired and no refund/no return to season pass.

If you finished 1GB before 30 days,you can't use data untill you activate another data plan.

Each data plan activated will be valid for 30 days from the date of activation.

FYI,Onexox didn't have Pay As You Use(PAYU) so don't worry about being charged over exceed data.

You can use Onexox for hotspot.
*
Thanks!
lalahehe90
post May 1 2019, 10:33 PM

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I have an unused unactivated sim expiring dec, can it still be activated after dec?
SUSMhd shah
post May 2 2019, 03:08 AM

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where to find sim dealer?
could't find near balakong+serdang
I had sim but expired can I use same number?

This post has been edited by Mhd shah: May 2 2019, 03:09 AM
xinaixin
post May 2 2019, 06:16 AM

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QUOTE(Mhd shah @ May 2 2019, 03:08 AM)
where to find sim dealer?
could't find near balakong+serdang
I had sim but expired can I use same number?
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You can join the "Soal Jawab Onexox" group chat in Facebook to find Onexox dealers near your location.
xinaixin
post May 2 2019, 06:24 AM

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QUOTE(lalahehe90 @ May 1 2019, 10:33 PM)
I have an unused unactivated sim expiring dec, can it still be activated after dec?
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Regarding your unactivated expiring sim,

1) If you are Onexox users email your enquiry to cs@onexox.my

2) If you are Onexox dealers email your enquiry to dmt@onexox.my

Hope this will help.
hurtedheart
post May 2 2019, 10:44 AM

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May I know which is the IDD rate being charged if use ONEXOX to call?

this

or

this

thanks
hao0302
post May 2 2019, 10:53 AM

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Hi planning to mnp to esim xox black

https://forum.lowyat.net/topic/4018918/+4660

I research few posts and found out there are some problems for activating iMessage and FaceTime. May I know if it is fixed.
And there will be a charge for activation or every time we use iMessage or FaceTime?
UN1T3D
post May 2 2019, 02:11 PM

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QUOTE(hurtedheart @ May 2 2019, 10:44 AM)
May I know which is the IDD rate being charged if use ONEXOX to call?

this

or

this

thanks
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Use those rates table as a guide ... and call 12273 for confirmation ... don't be shy la ... make use of customer support ...

biggrin.gif

hurtedheart
post May 2 2019, 02:23 PM

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QUOTE(UN1T3D @ May 2 2019, 02:11 PM)
Use those rates table as a guide ... and call 12273 for confirmation ... don't be shy la ... make use of customer support ...

biggrin.gif
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blush.gif Call customer support cannot show the tables mah .. asking here can save me some time talking while working on other task. tongue.gif I will ask customer service then if there is no one answering this Q here. TQ
JuneResources
post May 2 2019, 04:29 PM

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QUOTE(hurtedheart @ May 2 2019, 02:23 PM)
blush.gif  Call customer support cannot show the tables mah .. asking here can save me some time talking while working on other task.  tongue.gif I will ask customer service then if there is no one answering this Q here. TQ
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Their call customer support getting lousy and lousy.. shakehead.gif
Everything like tai chi push to the so call "relevant department" (Don't know what the hell of relevant department unsure.gif )

Mentioned will call back after get reply. But after 1 or 2 months, still don't receive any call from them.. doh.gif
a274
post May 2 2019, 06:10 PM

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QUOTE(hao0302 @ May 2 2019, 10:53 AM)
Hi planning to mnp to esim xox black

https://forum.lowyat.net/topic/4018918/+4660

I research few posts and found out there are some problems for activating iMessage and FaceTime. May I know if it is fixed.
And there will be a charge for activation or every time we use iMessage or FaceTime?
*
I'm using B10. My personal experience, I can only activate and use iMessage and Facetime using appleID with no charges. DO NOT ever try to activate for using mobile number because it will most definitely fail and they will charge 50sen everytime you try to activate.

So when you turn on iMessage and receive the popup message "Your carrier may charge for SMS messages used to activate iMessage", please click "Cancel". Then just continue using with appleID.
fat16
post May 4 2019, 10:25 PM

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http://onexox.com.my

OFFLINE

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UN1T3D
post May 4 2019, 11:10 PM

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QUOTE(fat16 @ May 4 2019, 10:25 PM)
Bro,

I tested working ok what ...

http://www.onexox.my

smile.gif


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