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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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xinaixin
post Jul 7 2025, 11:30 AM

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QUOTE(alpha @ Jul 7 2025, 10:27 AM)
user posted image
For oneX-35 rm35 250gb, can use all the 250gb in a unmodded normal sim modem? Or just for first month of using? Tq
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Hi,according to information from onexox dealers,only 50GB high speed data in 1X-35 plan can be hotspot.

https://onexox.my/tandc/details/one-x-prepaid
xinaixin
post Jul 25 2025, 10:59 PM

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QUOTE(fruitie @ Jul 25 2025, 09:46 PM)
If it’s 5G then no issue, it’s almost the same speed across all telcos. I’m using it for backup only in the modem as I’m currently using U Home 5G. It’s RM 72 with SST but overkill for a backup line as we have UniFi 500Mbps at home, it’s for my mom to use it when she goes back to our hometown once a month. So 100GB is more than enough and I can save RM 50 per month. I tested the speed it’s the same speed as U Mobile 5G more than 400Mbps.

I found from Shopee and he’s charging RM 18 (RM 16.20 with voucher) with free one month but need to go through him for registration. I applied via his dealer link on XOX and paid RM 32 - RM 10 (SIM card)+22 (first month). Then he will transfer another RM 22 to use for second month. The good thing is I will register and activate myself. It’s more expensive than buying from Shopee but my personal details are more important. tongue.gif

If MNP is RM 10. Choose plan only after successful MNP.

I’m not affiliated with him ya, I don’t even know him, just randomly found on Shopee while I was looking for a number. laugh.gif

» Click to show Spoiler - click again to hide... «

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Now onexox force theirs dealers to do activations (KPI) in order to eligible for the monthly commissions.

Amount of activations depends on how much commissions they get the previous month.

Now onexox make 2 months offer for KPI starting from 1/7/2025 to 31/8/2025 for dealers with cheaper data plan counted as 1 activation.

Many are giving FREE 1st month data plan for prepaid and B50 plan for postpaid to gain activations to achived their KPI and then terminate 1 months later by some users.

Memo attached is from onexox dealer.

This post has been edited by xinaixin: Jul 25 2025, 11:07 PM


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xinaixin
post Jul 26 2025, 08:28 AM

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QUOTE(fruitie @ Jul 25 2025, 11:04 PM)
No wonder but it’s still a win-win case for the users. laugh.gif
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Yes,definitely cause users can terminate anytime if not needed after 1 month for prepaid users or just let it terminated itself after 4 months.

Black B50(Postpaid) users have to call c.s. at 12273 to terminate BEFORE 30 days to avoid extra bill payment.

This post has been edited by xinaixin: Jul 26 2025, 08:40 AM
xinaixin
post Jul 27 2025, 09:19 PM

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QUOTE(kit2 @ Jul 26 2025, 01:32 PM)
grace period is 4 months?

for the best value, we should get a new line every month and throw away once finished using. by this way, we need to spend a mere rm16+ per month for 100gb and at the same time help the dealers.
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Dealers give free 1 months data plan to users only once per MYKAD cause 1 MYKAD can contribute once only to dealers KPI.

2nd line activation/registration under same mykad are not eligible for dealers KPI.

QUOTE(azhar75 @ Jul 27 2025, 08:55 AM)
Kalu Cikgu berdusta, meow akan seret Cikgu masuk "Tadika Mesra Upin Ipin"....

user posted image
» Click to show Spoiler - click again to hide... «

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Please take note that the first 3 months for this plan are free cause this plan under 24 months contract.

This post has been edited by xinaixin: Jul 27 2025, 09:21 PM
xinaixin
post Jul 28 2025, 07:54 AM

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QUOTE(azhar75 @ Jul 27 2025, 09:29 PM)
user posted image

5% rebate for auto-debit is for 6 months only...
» Click to show Spoiler - click again to hide... «

Source: https://onexox.my/tandc/details/jom-auto-debit

The 1Gbps is as usual... #5G_is_fake...

user posted image
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Ok,the contract for "Cikgu Shaari XOX" plan have been reduce from 24 months to 12 months(Free first 3 months) until further notice.

The speed of 5G depends on coverage of areas,some can be up to 1Gbps(1024Mbps) and some areas can be down to 60Mbps only.

This post has been edited by xinaixin: Jul 28 2025, 08:05 AM
xinaixin
post Jul 28 2025, 08:37 AM

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QUOTE(azhar75 @ Jul 28 2025, 07:57 AM)
Early morning before 6am should always be 1Gbps....
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In my area the speed of data for B50 never exceed 300Mbps for 5G and as for previous 4G data speed never exceed 100Mbps.

You're lucky to get chance to try 1Gbps speed.

Hmmmmm.......I wonder how fast is the speed of 1Gbps cause never have the chance to try it yet.

This post has been edited by xinaixin: Jul 28 2025, 08:46 AM


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xinaixin
post Jul 29 2025, 08:40 AM

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QUOTE(kit2 @ Jul 28 2025, 09:11 AM)
is it one MYKAD per DEALER? if yes, then I can find another dealer.
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Not sure about this cause memo dealer received mention only 1 registration/activation under 1 mykad eligible for dealer's KPI

QUOTE(azhar75 @ Jul 28 2025, 09:18 AM)
Axiata XOX is MVNO... it should not pass over 500Mbps... Axiata Celcom will get priority of 1Gbps....

#5G_is_fake is not fake news...

user posted image
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Well.........onexox promote their data speed are high speed and many of their dealer's post showing onexox data speed can go as fast as over 900Mbps

by showing the speedtest hmm.gif

For me,have been using onexox for several years from 3G to 4G and to 5G never get speed over 300Mbps even though i've been to many states for vacations.
xinaixin
post Aug 3 2025, 09:35 AM

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QUOTE(RDoe @ Aug 3 2025, 06:06 AM)
I've had credit balance mysteriously being deducted. They initially responded by giving refunds but started ignoring my messages, so I'd to cut my losses by keeping the wallet really low. That's already a couple of years back.  laugh.gif
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No matter onexox prepaid or postpaid,always have mysteriously credits deductions same as their postpaid have mysteriously charged small amount in their monthly bill.

Many users didn't even bother to make report cause the amount is small like RM0.15,RM0.30 or RM0.45 in a month or two.

This post has been edited by xinaixin: Aug 3 2025, 09:39 AM
xinaixin
post Aug 4 2025, 08:07 AM

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New update from onexox dealer

New Black plan : B33 available from 1st.August 2025 onwards

New plan launched promo extra 30GB until further notice.

Every 6 months bill will get 1 month bill waived, T & C apply


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xinaixin
post Aug 6 2025, 08:08 AM

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QUOTE(andrekua2 @ Aug 5 2025, 08:37 PM)
Cheapest plan right now is Black10 is it?

Xox still havent enable xox prepaid to onefamily supp?
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Onexox black B10 plan : 3Gb + 20 minutes @ RM10.60 ,cheapest independent black plan

compare to

Onexox Family plan supp line : 15GB + unlimited calls @ RM10.60 ,under Family plan principal line

You can port-out your prepaid and then port-in to OneFamily supp line if you or your family member already have OneFamily principal line.

This post has been edited by xinaixin: Aug 6 2025, 08:15 AM
xinaixin
post Aug 12 2025, 09:19 AM

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QUOTE(azhar75 @ Aug 12 2025, 06:43 AM)
Despite always-active for 50 days for the 1-X22, there is no Free Basic Internet (FBI) at 64/128/512kbps like other competitors...

user posted image

Once the 100GB depleted (becoz can hotspot at #5G_is_fake speed), no FBI for emergency usage. Must use USSD code (if public Wi-Fi not around) to buy next data quota...

Dear Cikgu 1X-22,

Pls offer FBI at least at 64kbps to allow using the app to buy data quota...

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Infacts the 1X-22 plan have free 100GB @ 512kbps basic internet after your 100GB high speed internet data are depleted(All can hotspot)

Maybe within the 50 days of active data plan.......you have used up all your 100GB high speed and 100GB basic internet.

This post has been edited by xinaixin: Aug 12 2025, 09:20 AM


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xinaixin
post Aug 14 2025, 10:37 AM

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QUOTE(Nom-el @ Aug 12 2025, 11:14 AM)
Auto-Upgrade of ONEXOX PREPAID to ONE-X PREPAID for some existing users on 1/10/2025

https://onexox.my/faq/details/upgrade-of-on...o-one-x-prepaid
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This new T & C updated on 11/08/2025

QUOTE(fruitie @ Aug 12 2025, 11:26 AM)
Besides checking the link, is there any other way to check or be informed?
I'm worried that checking using the link will trigger them. laugh.gif blush.gif
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Selected users will receive 1st reminder sms 15 days and 2nd reminder sms 1 day before 1st October 2025.

But not sure whether every selected users will really receive the reminder sms so do check through the link 7 days before 1st October and screenshot the result.
QUOTE(ycs @ Aug 13 2025, 05:49 PM)
my 2 numbers not selected, possibly cos i topup rm50 each earlier this year

looks like they desperate for cash
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Like I post several times earlier .......they are desperate.......

Many new T & C changed not only to users but even to their dealers which cause many part time dealers can't survive,monthly commissions confiscated and even dealership terminated.

QUOTE(mfa682 @ Aug 13 2025, 05:57 PM)
I don't mind if it's just one-time process then I can forget about it. But if it's rm30 for every 120 days then sei lor.
Genius sales strategy. Simply ridiculously unacceptable.
True. Desperate for cash it seems.
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Who knows what they will do next.......to their T & C

This post has been edited by xinaixin: Aug 14 2025, 10:39 AM
xinaixin
post Aug 14 2025, 10:46 AM

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QUOTE(mfa682 @ Aug 13 2025, 07:12 PM)
Yeah T&C keep changing like Malaysian weather, real headache. Lol can't deny about the football club laugh.gif
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Yeah.......previously motor racing club and football club.......what happens ??? doh.gif

This post has been edited by xinaixin: Aug 14 2025, 11:08 AM
xinaixin
post Aug 19 2025, 08:48 AM

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Anyone try speedtest at Bukit Bintang KL?

I try speedtest(Black B50) on my stay at Bukit Bintang KL on 16 & 17 August and get 2.61mbps & 3.59 mbps for 5G while 4G gets 16.3 mbps & 18.1 mbps.

Attached speedtest results.....too many users at the same time and same area ??? bangwall.gif

This post has been edited by xinaixin: Aug 19 2025, 08:56 AM


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xinaixin
post Aug 23 2025, 08:24 AM

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QUOTE(HolySatan @ Aug 23 2025, 06:54 AM)
this morning back to normal speed..
but last night b10 okay, b50 very slow ranting.gif
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If you call onexox c.s. , they will say "Line congested" due to too many users at the same time and same area. brows.gif

This is what onexox c.s.(12273) said everytime users call to report these problems.......the same answer I get when I call 12273.

Imagine that they make their dealers to register as many users as they can to achieve monthly KPI.......but users facing "Line congested" ??? bangwall.gif

Every new users will get high/fast speed for sure , that's feedback from their dealers.

This post has been edited by xinaixin: Aug 23 2025, 08:37 AM
xinaixin
post Aug 28 2025, 09:28 AM

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QUOTE(azhar75 @ Aug 28 2025, 05:52 AM)
Not normal = abnormal  ¿¿¿

user posted image

#5G_is_fake
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Maybe there are too many users at your area at the same time hmm.gif

And still.......onexox dealers boasted about their 5G data speed are very fast in celcom coverage area which they say the widest coverage in Malaysia.


This post has been edited by xinaixin: Aug 28 2025, 09:54 AM
xinaixin
post Aug 31 2025, 10:04 PM

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QUOTE(budi1413 @ Aug 31 2025, 08:40 PM)
this evening suddenly all of my xox number no signal

anyone have same problem?

luckily i have 1 line on maxshit
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For the past 3 to 4 days,users are complaining about slow internet speed, toggling between 4G+ and 5G

P.S. Info from onexox dealers : around 8pm there's notice on Onexox Official Dealers Group about some onexox users are facing NO signal and they are trying to find and solve the problems.

This post has been edited by xinaixin: Aug 31 2025, 10:19 PM
xinaixin
post Sep 1 2025, 08:20 AM

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QUOTE(budi1413 @ Sep 1 2025, 05:22 AM)
until now all of my xox line no signal. sweat.gif

at least at home have unifi
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According to onexox dealers.......as at 7am this morning the problem of NO SIGNAL still exist.

In Onexox Official Dealers Group(Facebook), dealers are still complaining about NO SIGNAL this morning.

In Malaysia there's no penalties to telcos for NO SIGNAL or services that doesn't meet the ministry of communications standards.

In other country, ministry of communications issue penalties according to time taken by telcos to solved such NO SIGNAL or other problems which doesn't meet their service standards.

This post has been edited by xinaixin: Sep 1 2025, 09:58 AM
xinaixin
post Sep 2 2025, 10:22 AM

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QUOTE(fruitie @ Sep 1 2025, 03:20 PM)
Location based issues I guess, I don't see zero signal issues here in Seremban on my sister's, mom's and niece's numbers.
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Info from onexox dealers based on posting in Onexox Official Dealers Group(Facebook), it's not locations but user's line(Some users are affected)

Family members stay in same house with 2 users don't have signal while others have signal.

This post has been edited by xinaixin: Sep 2 2025, 10:24 AM
xinaixin
post Sep 6 2025, 09:37 AM

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Onexox post the new appointed Shariah advisor September 2025 in Onexox Official Dealers Group(Facebook)


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