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ONEXOX Thread : Latest Season Pass available now, all about OneXOX
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xinaixin
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 May 13 2018, 06:22 AM
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QUOTE(taiko8148 @ May 12 2018, 10:03 PM) Applied MNP for my Digi prepaid yesterday but today rejected by Digi (CUSTOMER NUMBERS ARE TEMPORARILY DISCONNECTED - INVOLUNTARILY) Then i call Digi asked whats the problem and got they feedback as i don't have insufficient credit balance (required RM 5 credit) I asked why & my account don't have any outstanding .( I already transfer out balance credit in my prepaid account and left few ringgit to continue active the line) Is there really tnc that need a balance RM 5 before can port out and surely burn the balance credit if successfully port out. Got Digi users who had the same problem. This is one of the excuses to prevent you to MNP to other telco. The MNP success after they call Digi customer service and resubmit MNP. Their credit balance less than RM2 and validity around 5 days at the time of success MNP. This post has been edited by xinaixin: May 13 2018, 06:27 AM |
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xinaixin
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May 15 2018, 09:37 AM
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QUOTE(MNet @ May 14 2018, 09:53 PM) Can they ship the replacement SIM to our home? Onexox dealers need to verify the user's information registered to the line and submit sim replacement order before hand over the replacement sim to customer. Customer need to present personally with their Mykad/passport for verification. This post has been edited by xinaixin: May 15 2018, 09:39 AM |
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xinaixin
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May 15 2018, 05:58 PM
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QUOTE(x3Kai @ May 15 2018, 04:26 PM) any xox dealers around pj area or kl midvalley area? thinking of mnp-ing over from umobile, can't believe coverage is shit even in klang valley You can find dealers around your place by joining "Soal Jawab Onexox" in Facebook. Hope this will help. |
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xinaixin
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May 15 2018, 05:59 PM
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QUOTE(trickyhunter @ May 15 2018, 03:51 PM) can i keep old telco credit to new telco ? Credit in old telco will be burn when you MNP to new telco. |
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xinaixin
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May 16 2018, 09:48 AM
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QUOTE(x3Kai @ May 15 2018, 10:01 PM) nah was just seeing if any dealers from LYN that I can maybe help out, like (sales/commission/target) *not sure how dealer schemes work*. not like i get way better deals if I go through dealer or if i do it online. but since there's no response, i just ordered one online. What i can say is dealer will help or follow up your case if there's problems. There's maybe some procedure can only be done by dealers,not available online. You also can get answers to your queries which may not available online. This post has been edited by xinaixin: May 16 2018, 10:00 AM |
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xinaixin
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May 16 2018, 10:52 AM
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QUOTE(KannaSai1 @ May 16 2018, 10:27 AM) Seems that these packages you posted are old packages (2016). Did you take a look at the latest packages ? This post has been edited by xinaixin: May 16 2018, 10:59 AM |
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xinaixin
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May 16 2018, 11:06 AM
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QUOTE(KannaSai1 @ May 16 2018, 10:27 AM) Calls : RM0.09sen per minutes. Data : RM2.50 @ 500 MB per 30 days. RM5 @ 1GB per 30 days. This post has been edited by xinaixin: May 16 2018, 11:09 AM Attached thumbnail(s)
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xinaixin
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May 16 2018, 05:12 PM
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QUOTE(stark4321 @ May 16 2018, 11:18 AM) may I know what is the difference between direct account and main account? If you finished your minutes/sms in Season Pass, calls/sms will deduct the credit in your DA/MA acc. First will be deducted from DA acc which is cheaper, then will deduct credit in MA acc if credit in DA acc empty. When you purchase Season Pass,it will deduct credit in MA acc and then DA acc if you don't have enough credit in MA acc. This post has been edited by xinaixin: May 16 2018, 05:18 PM Attached thumbnail(s)
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xinaixin
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May 16 2018, 05:23 PM
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QUOTE(gonjiam @ May 16 2018, 05:16 PM) Anything need to do with this OneXOX prepaid SIM? I haven't done any reload or use it, just keep it inside drawer as backup. Last time the offer topup last a few years? For the validity. You better check the expiry date.MNP will get 28 months validity. After that you can purchase validity as photo attached. This post has been edited by xinaixin: May 16 2018, 05:50 PM Attached thumbnail(s)
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xinaixin
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May 16 2018, 05:41 PM
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QUOTE(stark4321 @ May 16 2018, 05:30 PM) then everyone should just get direct account  That depends on the top up amount. If top up RM50 or above, all will be in Dedicated Account(DA) acc. If top up RM5 to RM30, it will split into DA & MA acc. This post has been edited by xinaixin: May 16 2018, 05:45 PM |
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xinaixin
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May 16 2018, 10:44 PM
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QUOTE(stark4321 @ May 16 2018, 09:52 PM) how to apply dedicated account? DA = Dedicated acc. MA = Main acc. Top up RM5 to RM30 will be split into DA acc and MA acc. This post has been edited by xinaixin: May 16 2018, 10:51 PM Attached thumbnail(s)
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xinaixin
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May 17 2018, 12:32 PM
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QUOTE(new2city @ May 17 2018, 09:13 AM) So, rule of thumb is to always top up at least Rm50 at a time? The answer is yes........if you do not want to purchase SEASON PASS. Usage from credits in DA acc are cheaper than credits in MA acc. This post has been edited by xinaixin: May 17 2018, 12:33 PM |
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xinaixin
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May 18 2018, 12:05 AM
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QUOTE(KannaSai1 @ May 17 2018, 05:19 PM) Your attachment plan don’t show your mentioned plan RM90 for 999 minutes = RM0.09 per minute. RM100 for 20GB = RM5 per GB data. You may purchase part of it through dealers @ RM30 for 333 minutes or RM50 for 10GB data or RM30 for 5GB data. This post has been edited by xinaixin: May 18 2018, 12:12 AM Attached thumbnail(s)
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xinaixin
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May 18 2018, 06:15 AM
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QUOTE(watekeke @ May 17 2018, 12:35 PM) For this question, you can call Onexox customer service at the number shown in attachment. Attached thumbnail(s)
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xinaixin
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May 19 2018, 01:13 PM
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QUOTE(locomania @ May 19 2018, 11:04 AM) Hi, if we started to use our data from season pass, is it by default it will auto renew every cycle? i.e 2gb/30days, so for every 30 days it will auto activate 2gb/30days? Or we need to manually withdraw from our season pass each 30 days? (regardless whether data finished before 30 days or have balance). Can we set to auto withdraw from our season pass every month/cycle if by default is not set? Thanks in advance. When you activate data from your season pass,it will auto renew every 30 days. If you don't want it to renew,you must send sms "DATA AR OFF" to 22111 or 23388. Hope this will help. |
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xinaixin
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May 22 2018, 09:00 PM
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QUOTE(locomania @ May 22 2018, 06:06 PM) Thanks, that really clear up, I thought the "DATA AR OFF" is to stop auto renew the fat 10 and fat voice renewal lol.... It also used to stop SP FAT10 which will renew after the "free 10GB" expired after 30 days. "DATA AR OFF" for stopping auto renewal for data plan only. This post has been edited by xinaixin: May 22 2018, 09:05 PM |
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xinaixin
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May 25 2018, 06:51 PM
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QUOTE(jackiez @ May 25 2018, 02:03 PM) may i ask do i have to re-register with the banks for TAC code after mnp succeed? i read through few topics saying that theres problem receiving tac after porting. am porting from umobile to xox Some can receive TAC straight after success MNP but some have to wait after 3 days. So i think it depends on your luck. |
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xinaixin
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Jun 2 2018, 10:05 PM
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QUOTE(fairylord @ Jun 2 2018, 03:12 PM) I guess the dealer don't know about this..hmmm, should I teach him.. nanti dia tak suka cam ne Mana boleh tak suka,he/she as a dealer should be happy to be able to learn more. |
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xinaixin
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Jun 11 2018, 01:12 PM
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QUOTE(eeeglow24 @ Jun 11 2018, 12:49 PM) Hello, Is SPFAT10 still available for new customers? Thank you. Yes,SP FAT10 (10GB free 10GB data) still available for new customer within 10 days of register. |
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xinaixin
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Jun 13 2018, 09:05 PM
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QUOTE(fairylord @ Jun 13 2018, 09:53 AM) I reload to purchase as I wish to stack up the validity of sim. But susah tunggu betul wanted promo You can also purchase from dealer the 333 min if your voice minutes empty. |
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