I wanted more than waiver

I already have
Citibank cash back - for petrol and groceries
UOB YOLO - for online spending and dining/entertainment
OCBC Titanium - as backup, free Annual Fee no T&C

No use for this WiSE with its new T&C 

Couldn't get RM2K retail spend a month.

This is my 1st year of holding WiSE, so no AF paid yet.

Problem is I still have an outstanding 0% instalment plan inside this card, if I call to cancel, they will make the whole balance be payable immediately?

Your AF auto refund or you requested when you called to cancel?

^
Some of us WISE cardholders managed to get annual fee waiver for one year, last year.

If HLB reinstated the policy of no annual fee waiver this year, many of the remaining WISE cardholders, me included, will cancel the card.

Spend RM 1 to RM 1999.99: Gain no cashback.

Spend RM 2000.01 and above: Gain no more cashback, other than the original RM 100.00 (assuming that at least RM 1000 is spent in three eligible categories).

It is such a extremely narrow window of spending to gain RM 100 of cashback, which is RM 2000.00 of spending.

HLB is living in their own world. It's true they maintain the RM100 cashback and also it's true it's the highest cb in the market but the spending power of many ppl are getting less so not many people can hit 2k every month. If they fail to acknowledge that and insist on charging the AF, then many will cancel the card again.

Just called CS and straight reply NO WAIVER for the annual fee. May want to try HL Connect email in. Still not able to find a good credit card replacement for my spending pattern...Worst case still pay the Annual fee to keep!

Did my first petrol transaction using pin n pay at the pump. Anyone know whether this is still eligible for the CB?

just approached by oub and standard chartered amoi last friday.
so they both ask me to fill both form
since they both very cute. cant resist to fill up the form and
got free cute 12k pbank and hot mug also.

they say both no annual fees and the cashback for oub seem nice.
as for SCB card.. she say just spend few petrol fill in 45 days and can get RM100+ cashback . anyone heard of this?

Since no one can answer this, can I try and pay small amount and then call CS to identify the category?

Finally, a black and white confirmation

I think u misunderstood me. My spending for Jan is 2.4k excluding the 500 balance from Dec. So, I should be qualified for the cashback since my spending is above the min requirement of 2k spending per month.

Just now they called me back and blaming my JOMPAY spending on that Jan. They said JOMPAY does not eligible for the computation of the 2k spending.

I thought someone in this thread got black and white from HLB saying that JOMPAY is eligible for the 2k spending right?

I'm still disputing this issue with HLB and will let you guys know.

Sorry is a bit history questions,
U mobile payment by apps and selfcare need to login, right?

If I want to pay for my friends or relatives,
so I need to have their username and PW in order to pay for them using credit card?

THanks.

Refer attachment

if i choose utilities and pay tnb in the tnb website, will it cashback 10%? or I must pay through tnb kiosk?

Thanks again. 

Trying to register uobpayonline, but what should i fill for the bill number? I cannot find them on my bill, only can find account number.

Call in to cancel will do?

If approved before 1-Oct-2016, then the annual fee will still be RM169.60 ?

If no receipt or any sort that shows payment has been made to the TNB/Water Bill account number then I cannot claim liao

Pay thru myTNB Self Service Portal. Receipt will be generated.
https://www.mytnb.com.my/User/Login

But currently I couldn't make the payment thru this channel as the service is down. 

Refer attachment

boss, pay at mytnb can get cash back from wise?
sorry to ask again for the confirmation because previously only pay at uobpayonline

Revision on Hong Leong WISE Platinum and Gold Credit Card Terms and Conditions



Questions and Answers

Q: What is the change made to the WISE Credit Card spend condition?
A: The minimum 10x swipes with RM50 spend condition will be replaced by minimum RM2,000 posted retail spend in a calendar month effective 1 Oct 2016. All other existing features and conditions remain unchanged.

Q: Why did Hong Leong Bank make the spend condition change?
A: HLB made the spend condition change to improve simplicity and convenience. The WISE Credit Card is one of the most competitive programmes locally and this change is vital to allow us to continue to offer this programme.

Q: Does it mean that, regardless the number of swipes/transactions I perform, as long as I meet minimum posted spend of RM2,000, I will enjoy 10% cash back on chosen categories?
A: Yes, you are right. Please see illustrations below for better a understanding:-


Q: RM100 cash back over Total Spend of RM2,000 is up to 5% cash back, not 10%?
A: 10% cash back is calculated based on amount spent on your WISE chosen categories, not on Total Spend, for the month. It has always been WISE Credit Card product feature since it was launched. This feature remains unchanged effective 1 Oct 2016.

Q: With the 10% cash back, will I still enjoy up to RM100/month?
A: You will still enjoy up to RM100 cash back on your chosen categories. This feature remains unchanged effective 1 Oct 2016.

Q: What will happen to the categories I have chosen?
A: Your chosen categories remain unchanged effective 1 Oct 2016. You will continue to enjoy 10% cash back, up to RM100 if you meet the RM2,000 qualifying spend condition.

Q: My average spend per month on WISE Credit Card is RM1,000. How could I meet the minimum RM2,000 requirement?
A: WISE Credit Card gives out one of the highest cash backs. One way to meet the minimum RM2000 requirement is to consolidate all your purchases on your WISE credit card, for instance, pay for daily shopping, dining, groceries, insurance premiums, utility bills as well as enrol for auto-billing service.

Q: If I decided not to keep my WISE Credit Card, what option do I have?
A: If you find that the changed WISE Credit Card does not suit your needs, you are welcome to switch your WISE Credit Card to another credit card. No switching cost involved. Just give us a call at +603 7626 8899. We will be happy to assist you.
For a copy of WISE Credit Card new T&C, please click here.

If you wish to contact our Customer Relationship Officers, kindly drop us an e-mail at hlonline@hlbb.hongleong.com.my (no P&C information please) or you can call us at +603 7626 8899.

i tried to apply wise, they say for cash back is only after reach rm 2000 only can cash back, did not mention got minimum spending of rm50 as well

dont understand the Bank's rational of spending big money to promote a card n then treated it like an unwanted child. At least now MBB is now reviving MB2Amex.

Where to download my previous e-statements through HLB connect? I can only download my latest e-statement.

Same reason.

Especially now that AMEX MBB is back with the Weekend 5%...

Couldnt be bothered with Wise anymore...

Agoda & Malindo Air is under Travel category in my statement..

anyone can confirm malindo air can get 10% cash back if i have subscribe the TRAVEL category?