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 Buying from pcgame.com.my, My experience with buying TBC with them.

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chow_vincevince
post Jan 18 2007, 11:40 AM

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QUOTE(v i n c @ Jan 18 2007, 11:21 AM)
Sigh,i just called and was told i can only receive it tomorrow... Delay again....... 16 say 17, 17, say 18. 18 say 19.....

Yesterday promised me say i can get by today evening, but when i called, she told me tomorrow... A big SIGH

Although she even offered me a solution which is to pickup at one of the shopping complex( i cannot make it),  there is no purpose of PRE-ORDER with free delivery at the first place if i know it will happen like this.

Should have followed my frens suggestion to get it from cybercafe. Much faster and No hassle

This is so frustrating. 1 time is enough. No more buying from pcgames
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They gave me an email on the 17th saying, there has been delays and will be arriving on the 19th. So, we will see smile.gif I wouldn't say I am sad but everyone is enjoying TBC while I have to wait. It's not so bad if they do keep their promise and I do get it on the 19th, which is tomorrow.
vlwl17
post Jan 18 2007, 01:36 PM

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I order 2 from them too since october. and i dont want to make this long. all i want to say is that if they cannot deliver or if there are problems in the supply, we customers should be inform. As far as i know they do not call or even email their customers when they cannot delivery as promise. i'm sure if they did, alot of us will not be complaining here to warn ppl of their business ethics. i think its common sense to at least inform customers about delay but no, we are the one who is chasing after them. i guess thats y syin is quitting. poor girl, just imagine almost 1k customers calling all the time.. lol.

but this is for pcgame. pls do remember business communication and ethics when running a company. we appreciate ur effort in trying to support ori games but we do want good business ethics from someone who aspire to do well with their company. for those who got their bc early without any prob. u r lucky. still does mean they shiat* up orders.
i hope pcgame will learn their lesson about communicating with customers or rather informing from these BC pre orders and orders.
(isnt hard to do rite? to inform customers,or is it?) the only thing i hope is the lesson wont come in a huge price tag. so good luck to u pcgame. i know where to get my games now........
pcgame
post Jan 18 2007, 02:31 PM

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Thanks for all your comments and suggestions. Really appreciated.

For your information, we are shipping out the game today. Firmed.

For Those who need the key urgently, we can send you the key first and then deliver your box if you want to. Just try help a little as we can now. smile.gif





mainFrame
post Jan 18 2007, 02:35 PM

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QUOTE(calvinteh @ Jan 18 2007, 11:40 AM)
kinda think of it, it's not that bad lol. where ever i go last night in azeroth is so quiet, my ping was only 290! hahaha
everyone left for outland and i got quite a lot of blue and green items as well from farming...
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yeah lor...it was so quiet too on my realm...even the 'Dwarves Palace' not many around when normally its so crowded at the auction house n bank...boleh kira dengan jari how many ppl around...senang membeli-belah at auction house.. laugh.gif
mainFrame
post Jan 18 2007, 02:40 PM

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QUOTE(pcgame @ Jan 18 2007, 02:31 PM)
Thanks for all your comments and suggestions. Really appreciated.

For your information, we are shipping out the game today. Firmed.

For Those who need the key urgently, we can send you the key first and then deliver your box if you want to. Just try help a little as we can now.  smile.gif
*
cool...i hope i'll get mine by tomorrow..my friends too... rclxm9.gif
AzureSkies
post Jan 18 2007, 02:43 PM

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Well my BC order is still being "processed". Woe is me. sad.gif

Hopefully I can get one on Saturday.
v i n c
post Jan 18 2007, 02:44 PM

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Really hope to get my copy delivered to my house by tomorrow. No more delay please.
C_Sagi
post Jan 18 2007, 02:53 PM

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Patience is virtue my friend. Hehe. I got the cdkey thru email but no cd to install, kinda sad.... And nobody in my area that i know own a copy of bc right now, sigh.
calvinteh
post Jan 18 2007, 03:01 PM

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haha lam pa pa lam lo...got CD key but no CD. so hurry to get cd key for wat? upgrade account issit?
leejll
post Jan 18 2007, 03:28 PM

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I'm still waiting for my CD key. An hour ago, I was promised I'd receive it in half an hour, but I still haven't received it yet. 1 hour already. sad.gif I'll try to be patient a few more mins..
vickyrao
post Jan 18 2007, 03:28 PM

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regret buying from pcgame. preorder for rm169 n yet i havent receive.my friends bought it for rm150 onli COD with a guy who was selling it. and they have been playing for 2 days liao....damn la...
eternallove
post Jan 18 2007, 03:34 PM

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QUOTE(pcgame @ Jan 18 2007, 02:31 PM)
Thanks for all your comments and suggestions. Really appreciated.

For your information, we are shipping out the game today. Firmed.

For Those who need the key urgently, we can send you the key first and then deliver your box if you want to. Just try help a little as we can now.  :)
*
My order status still stuck on"ready to ship"..no tracking number yet.

Hopefully the game will actually arrive my house by tommorow
Clover.MY
post Jan 18 2007, 03:48 PM

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I think they never expected the huge demands for pre-order and order for this game =\.

So they probably must have mixed up the wrong order number and deliver to the late orders first, or they probably had alot of people picking it up , and giving them first than the preorders priority, i dont know. First time they've probaby put them into an unprepared stage hmm.gif

Or maybe the delivery truck's tire just bursted, or the plane ran out of fuel. Oh well. They did say 18th-19th, if it doesnt come tomorrow...

just set a coordinate at their building, and fire two mortar shells at them to wake them up abit. (p.s using this tactic, may cause loss of civillian's life + your tbc product)

This post has been edited by Clover.MY: Jan 18 2007, 03:49 PM
vlwl17
post Jan 18 2007, 03:55 PM

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for those who has cd key but no cd and would like to game install... and who lives around pj area call me 0176801803. i will be happy to help out (if i can) as i have the cd but im off wrk after 9 lol



vlwl17
post Jan 18 2007, 03:56 PM

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woot and just for those who dont know... u need 10gb of space for the installation but somehow i dont see them using that much though if u dont have u wont be able to install it
rclxub.gif rclxms.gif thumbup.gif
frega
post Jan 18 2007, 05:05 PM

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Dude, give us email updates please. I want a parcel tracking number.
vickyrao
post Jan 18 2007, 05:15 PM

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they are sending out today onli...just now spole to syin then she pass me to manager andy....n he said today sending out...tomolo receive lor.....


Gladys
post Jan 18 2007, 05:20 PM

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QUOTE(C_Sagi @ Jan 18 2007, 02:53 PM)
Patience is virtue my friend. Hehe. I got the cdkey thru email but no cd to install, kinda sad.... And nobody in my area that i know own a copy of bc right now, sigh.
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where do u stay?

infinity domain , ss15, selling rm 150 + 10 hrs free play . <in cc>

eternallove
post Jan 18 2007, 05:50 PM

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-------E D I T E D--------

This post has been edited by eternallove: Jan 19 2007, 04:01 AM
C_Sagi
post Jan 18 2007, 06:01 PM

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QUOTE(Gladys @ Jan 18 2007, 05:20 PM)
where do u stay?

infinity domain , ss15, selling rm 150 + 10 hrs free play . <in cc>
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hehe, ipoh...nah, my CE (signed) will be arrive next week cause my friend gonna stuff in other things. So i kinda ask him to send me the cdkey first and hopefully i can find someone with a cd to borrow for installation. Quite nice with 10hrs free play and rm 150 is not a bad price too. Thanks thou. biggrin.gif

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