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 Buying from pcgame.com.my, My experience with buying TBC with them.

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frega
post Jan 18 2007, 09:17 AM

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This is probably the first time a lot of us are buying from pcgame (its my first) and this sets the standard / first impression for your company. For such a big release, you should have expected people will be anxious to get it on their hands on it asap.

(Its sad that we're wathcing everyone else getting to lvl64 or 65 and I'm still doing WSG)

I'm sorry but you did not handle the problem well. You should've kept us notified if you can't promise the delivery. And the purpose of preordering fail flat out when we're getting it so so late (when I could've gotten it on the 16th or yesterday).

I'm glad you're trying to fix it (and being the advocate of original games etc) but don't expect to not leave a scar. I would consider a lil before I purchase from pcgame the next time around. But BRAVA for effort I guess. I'll be sitting at home waiting for my copy today and tomorrow. Hope it arrives today.

This post has been edited by frega: Jan 18 2007, 09:19 AM
frega
post Jan 18 2007, 10:52 AM

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delivery 1-7 days or 5 days isnt acceptable. no one will buy shit from them ever with those delivery days. smile.gif
frega
post Jan 18 2007, 11:22 AM

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its almost noon and i haven't even receive my parcel order tracking no. yet =/

and it was "ready to ship" 24 hours ago..

EDIT: 3pm, no news, tomorrow then vmad.gif my guildies are like lvl 65 already.

This post has been edited by frega: Jan 18 2007, 03:12 PM
frega
post Jan 18 2007, 05:05 PM

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Dude, give us email updates please. I want a parcel tracking number.
frega
post Jan 18 2007, 07:29 PM

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Its frustrating that I have nothing to do on WoW at all now... BGs are desolate (I have naxx gear so I dont need honor), my guildies are close to lvl66...

They just need to update us by email at least. This is like the priest QQing to Blizzard about the broken class and Blizzard just go "constructive feedback" then ignoring us.

This post has been edited by frega: Jan 18 2007, 07:31 PM
frega
post Jan 19 2007, 11:46 AM

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Mine not here yet.
frega
post Jan 19 2007, 12:40 PM

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My delivery status got updated 19/1 1am...

But delivery time is 18/1 6pm, prolly a typo?
frega
post Jan 19 2007, 04:25 PM

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I'm bothering Citylink every 1/2 hour till I get my freaking package. Already called twice.
frega
post Jan 19 2007, 05:53 PM

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QUOTE(Inoran @ Jan 19 2007, 05:04 PM)
don't bother, they close at 5pm. Unless you want to make the pickup yourself which they open until 7pm.
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They say I'll get it around 7pm today... I hope you're kidding. Or I'm gonna scold their moms over the phone tomorrow.

This post has been edited by frega: Jan 19 2007, 05:54 PM
frega
post Jan 19 2007, 06:12 PM

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QUOTE(Inoran @ Jan 19 2007, 05:55 PM)
eh what? you ordered the CE also? anyway, because of some screw up, i'm only getting the thing tomorrow. This is t3h suk. Not that i can play straightaway anyway.
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No I ordered the regular one...

But I read Citylink's policy on delivery, says they deliver next business day if u're not in east malaysia / rural area. So they're trying (I hope they are) to get it to me today. They say they're sending their "boy" officer boy I think cos their delivery people are probably off work or prolly went to minum kopi or someshit...

Fingers crossed, an hour to go. I want this NIGHTMARE to end.

This post has been edited by frega: Jan 19 2007, 06:19 PM
frega
post Jan 19 2007, 08:05 PM

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QUOTE(frega @ Jan 19 2007, 06:12 PM)
No I ordered the regular one...

But I read Citylink's policy on delivery, says they deliver next business day if u're not in east malaysia / rural area. So they're trying (I hope they are) to get it to me today. They say they're sending their "boy" officer boy I think cos their delivery people are probably off work or prolly went to minum kopi or someshit...

Fingers crossed, an hour to go. I want this NIGHTMARE to end.
*
8pm now, no delivery guy, utterly horrible service, utterly horrible experience, utterly disguted.

grats malaysia efficiency.
frega
post Jan 19 2007, 10:11 PM

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QUOTE(Heffalump @ Jan 19 2007, 09:58 PM)
Tommorow public holiday...got delivery meh?
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FACEPALM doh.gif
frega
post Jan 19 2007, 10:29 PM

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QUOTE(AzureSkies @ Jan 19 2007, 10:19 PM)
AHAHAHAHAHAHAHAHAHAHA

I'm so pwned. ._.

Le sigh, Monday it is then. I'm just trying to play a game. God have mercy on me!
*
Im gonna try and call them tomorrow I really dont give a shit if its public holiday. I tracked my parcel to a branch like 10 mins from my place and they've had it since 7am.

LIKE WTF.
frega
post Jan 20 2007, 09:02 AM

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QUOTE(AzureSkies @ Jan 19 2007, 10:30 PM)
Tell me the result. If you can make them deliver tomorrow, I wish to do that too. Can't wait any longer for my BC fix! biggrin.gif
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I called the main office, its Closed. LAWL MONDAY. I'm like rclxub.gif

I may try to call the branch but eff it. I'm thru waiting. Utterly pissed off and no more shopping at pcgame ever.
frega
post Jan 20 2007, 10:29 AM

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I just called, they're not delivering today in KL at least, so Monday.

This post has been edited by frega: Jan 20 2007, 10:33 AM
frega
post Jan 20 2007, 10:44 PM

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I think if you ask them to put in the delivery on saturday on friday, they will deliver.

But they didnt deliver mine on friday and didnt put it up for delivery sat so no game for me.
frega
post Jan 21 2007, 11:37 AM

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My guildies are lvl 70, I havent gotten BC, yay.
frega
post Jan 22 2007, 11:31 AM

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still waiting for it to be delivered, tick tock.
frega
post Jan 22 2007, 11:54 AM

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The purpose of preordering IS to get the game BEFORE everyone else. Pcgame should'nt offer none of that if they can't deliver the goods ON TIME. That's all I'm saying.

It just defeats the purpose totally when we're getting it a week after it comes out. And yes it almost a week now for those of us who haven't gotten it.

 

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