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 GrabCar Driver Resource Centre & FAQ

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j4net
post Oct 26 2016, 11:59 PM

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Yee, just checked and confirmed in already
AskarPerang
post Oct 27 2016, 12:32 AM

~tUPaI...~
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incentive in. Yay! sleep tight. sweet dreams.
doraemonkiller
post Oct 27 2016, 12:40 AM

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Drive 2 days last week get RM297.60 nett after minus commission. Horreh!
XD

This post has been edited by doraemonkiller: Oct 27 2016, 12:41 AM
doraemonkiller
post Oct 27 2016, 12:47 AM

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QUOTE(j4net @ Oct 26 2016, 11:49 PM)
Just called the helpline, the staff sound useless, just answer maybe this ,maybe that, and told if not in tomorrow, pls proceed jaya one office or email... what kind of customer service if no firm answer.
*
For payment and incentive related questions please email to gc.my.payments@grab.com
It has nothing to do with customer support.
arafat
post Oct 27 2016, 01:20 AM

ROCK ON!
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What is the name of ios version app for driver?
budi1413
post Oct 27 2016, 07:18 AM

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My incentive is in too. biggrin.gif
ClaraAnnabelle
post Oct 27 2016, 09:16 AM

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QUOTE(doraemonkiller @ Oct 27 2016, 12:40 AM)
Drive 2 days last week get RM297.60 nett after minus commission. Horreh!
XD
*
May I know how can we know whether we are entitle the incentive pay? Thx icon_question.gif

I'm using IOS...many function could not see sad.gif

This post has been edited by ClaraAnnabelle: Oct 27 2016, 09:20 AM
doraemonkiller
post Oct 27 2016, 09:50 AM

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QUOTE(ClaraAnnabelle @ Oct 27 2016, 09:16 AM)
May I know how can we know whether we are entitle the incentive pay? Thx icon_question.gif

I'm using IOS...many function could not see sad.gif
*
Is there any increase of your credit amount? Or check from your transactiom history.
ClaraAnnabelle
post Oct 27 2016, 10:27 AM

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QUOTE(doraemonkiller @ Oct 27 2016, 09:50 AM)
Is there any increase of your credit amount?  Or check from your transactiom history.
*
No increase credit amount in my transaction history sad.gif

Mean I'm not eligible to get incentive... cry.gif
Imleonardlim
post Oct 27 2016, 11:01 AM

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QUOTE(ClaraAnnabelle @ Oct 27 2016, 10:27 AM)
No increase credit amount in my transaction history sad.gif

Mean I'm not eligible to get incentive...  cry.gif
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U can always send email to gc.my.payments@grab.com to ask ur eligible of incentive

sample email

RE: 12 OCT - 19 OCT incentives
Name: xxx xxx xxxx
NRIC: xxxxxxx xx xxxx
Car plate: xxx 1234

then start ur story...
ClaraAnnabelle
post Oct 27 2016, 11:08 AM

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QUOTE(Imleonardlim @ Oct 27 2016, 11:01 AM)
U can always send email to gc.my.payments@grab.com to ask ur eligible of incentive

sample email

RE: 12 OCT - 19 OCT incentives
Name: xxx xxx  xxxx
NRIC: xxxxxxx xx xxxx
Car plate: xxx 1234

then start ur story...
*
If not mistaken there are some requirements for us to get the incentive right.... My acceptance rate less than 90% and no KLIA trip sad.gif
Imleonardlim
post Oct 27 2016, 11:19 AM

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acceptance must be 90% and above
rating must be 4.4 and above
cancellation must be 10% and below
pick up 50% at CSA

above 4 need to aware for incentive earner
ClaraAnnabelle
post Oct 27 2016, 02:45 PM

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QUOTE(Imleonardlim @ Oct 27 2016, 11:19 AM)
acceptance must be 90% and above
rating must be 4.4 and above
cancellation must be 10% and below
pick up 50% at CSA

above 4 need to aware for incentive earner
*
CSA is within Klang Valley area?
Imleonardlim
post Oct 27 2016, 03:17 PM

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https://www.google.com/maps/d/viewer?mid=1g...r5YU0Q&hl=en_US

Save this for ur reference.
nickerlas
post Oct 27 2016, 04:55 PM

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Guys so I was in another driver's grabcar today, was talking. He does ft, I do pt. He said that most of his part time friends, they don't give a shit about acceptance rate and don't aim for incentive. They aim for long trips. So the question is, is his suggestion that as a part timer I should aim for worthwhile trips over incentives? Will grab punish me for acceptance rate? As far as I know they are only bothered if I want incentive, and they only punish for cancellation rate.
Imleonardlim
post Oct 27 2016, 05:01 PM

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He got his point of view to do that (long trip)
But IMO i think incentive is much more easier to earn than long trip.

Janji u are online on the particular hour and pick up client. U will get the incentive as promised. U can projected ur income weekly.

For his opinion u only aim for long trip. How many long trip u can projected in a week? I think he dont want u to drive on peak hour. Compete and knock off his competitor.
hahagang
post Oct 27 2016, 06:17 PM

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QUOTE(nickerlas @ Oct 27 2016, 04:55 PM)
Guys so I was in another driver's grabcar today, was talking. He does ft, I do pt. He said that most of his part time friends, they don't give a shit about acceptance rate and don't aim for incentive. They aim for long trips. So the question is, is his suggestion that as a part timer I should aim for worthwhile trips over incentives? Will grab punish me for acceptance rate? As far as I know they are only bothered if I want incentive, and they only punish for cancellation rate.
*
They would not punish you for low acceptance rate, but it may different if it is high cancellation rate.

If dun feel want the incentive then then go for long trip, reject those short trip.

With now the promotion off RM5, there is a lot demands for driver to grab...




doraemonkiller
post Oct 27 2016, 07:02 PM

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QUOTE(nickerlas @ Oct 27 2016, 04:55 PM)
Guys so I was in another driver's grabcar today, was talking. He does ft, I do pt. He said that most of his part time friends, they don't give a shit about acceptance rate and don't aim for incentive. They aim for long trips. So the question is, is his suggestion that as a part timer I should aim for worthwhile trips over incentives? Will grab punish me for acceptance rate? As far as I know they are only bothered if I want incentive, and they only punish for cancellation rate.
*
I m PT driver. Last time I cancel some short trip and did not aim for incentive. But last time easy to get long trip too and the incentive is only good for short trip. And my location is not CSA. I drive on non busy hour

Now I aim incentive because it is good and easier for me to hit compare with last time. I only drive on busy hour. Less driving time but more income.

This post has been edited by doraemonkiller: Oct 27 2016, 07:04 PM
defdekz
post Oct 27 2016, 08:19 PM

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is it true can get income until 5k+?

This post has been edited by defdekz: Oct 27 2016, 08:19 PM
WhiteWing
post Oct 27 2016, 08:24 PM

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QUOTE(defdekz @ Oct 27 2016, 08:19 PM)
is it true can get income until 5k+?
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Yes.. proven by me tongue.gif

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