1) nick name :suntzulee

2) https://forum.lowyat.net/index.php?showtopic=3914231&hl=


Forumer you are complaining against: LEE KUAN MENG (bank in to) [u]

Item being sold/bought: xiaomi mipad2 64gb gold windows version

Original thread link: https://forum.lowyat.net/topic/3914231/+80

Date of transaction: 16/4/2016

- bought mipad2 full payment 16/4/2016

- then info me need to order and sent out on 25/4/2016 until now whatpps no reply no tracking number.

- so call refund cases person in charge just close my phone without answer proper question (even i talk nicely)

- i bank in to LEE KUAN MENG.

26/4/2016 - 3.27pm -
suddenly reply:
:what items pls
:sorry can't recall
:what id u order
:pls provide full info

message above received on 3.27pm 26/4/2016

# my request simple if u dont have the product. immediate refund rm 1429




update:

Police Report Make 26/4/2016
---------------
11/5/16
Info me that the items arrive on warehouse.

I go collect at the location he(Michael) provide, reach there no such people.
Don't waste my time

20/5/2016
- promise refund on 19/5/16 , up to date no refund received
- suddenly runaway , bye bye with us
- pretend oversea runaway?
- so difficult for him to solve so little problem

This post has been edited by yeongooi: Aug 24 2018, 07:53 PM

this guy already have history in dispute section and you continue to buy from him because.......

just wow...

after mod/admin remove dispute tag, start old habit again?

bet he will say too many dealing until forget about some item/buyer

-connection problem- damn u tm

This post has been edited by acexii: Apr 26 2016, 05:01 PM

old habits die hard

my bad..didnt do research before purchase

i saw many star on bottom should be alright

all kena before?

This post has been edited by yeongooi: Apr 26 2016, 05:14 PM

u know this guy?

https://forum.lowyat.net/topic/3074666
https://forum.lowyat.net/topic/2316288
https://forum.lowyat.net/topic/2663573
https://forum.lowyat.net/topic/2616703

search before u buy.

hope u get ur refund soon.

wow.... scary..

y no 1 tag him?
suntzulee

How to tag?
Can help to tag him inside

I think he realize cause I whatapps him and post every thread

Has his case of Ap set thingy settled? How did he able to ditch the dispute tag ya?

what can do now? i though mod will come inside to settle?

at least 2 victim ..

This post has been edited by yeongooi: Apr 27 2016, 01:01 PM

Read the rules


Report to police. If the guy own a company you can also report to the tribunal court

alright

better screenshot those whatsapp chat between you and the person..

Hi all, i am suntzulee the OP or founder of etrade online. first of all my sincere apology. Yesterday i just touched down klia from da nang city. I saw this thread. Pls give me some time. I will upload the whatsapp conversation between xiaomi careline with yeongooi here.

We know how frustrated and upset customer will be when we fail to deliver as promised. Again my sincere apology. I have replied to yeongooi that his case no is 8288. what he needs to do is to whatsapp Michael for refund process.

From now onwards, i will try to explain to all forumers that we already put up the instruction on our first page and we need to follow for both buyer and seller. Again yeong ooi case is our fault. (in reading), pls whatsapp and communicate with michael so he can expedite your refund.

We are still upgrading our system tracking and we are just human but not god. we makes mistakes, we repent, we fix thing, we learn.

Thanks.

it looks like your company fully collapse once the head is not in town. that's not a good practice, in another words, bad leadership. simple task of handling orders shouldn't require the head to be around. to make matter worst, while it all falls apart, not a single notification was updated to customer assuring company's awareness.
what i see here, TS is not mad of your delivery failure, but your prolong ignore and silence. i myself would understands nothing goes perfect, but keeping customer in the dark...that's a non-tolerant and inexcusable behavior.

i couldnt agree more. pls, let me fix and rectify. i no god or pagan. i hear, i fix, i learn. sorry.

Good. As I say my request simple. U got stock I go collect from u now. U no stock u give me immediate refund rm1429

Kindly settle today.

U refund today. I close my case police station.

Close case

012-5695999

This post has been edited by yeongooi: Apr 28 2016, 09:44 AM