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Credit Cards AEON Credit Cards V4, By AEON Credit Service

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laymank
post Jul 6 2016, 07:24 PM

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QUOTE(lilsunflower @ Jul 6 2016, 05:22 PM)
I have 3 transactions, totalling RM400 on 2nd July which have not been posted. Subsequent transactions on 3, 4 and 5 July all posted one day after transaction date.

Am really anxious!  mad.gif

Wonder if it's a POSONLINE issue (for not transferring) or AEON CREDIT issue (for not recording)?

Look forward to hearing success stories from anyone who's managed to resolve this missing transaction issue.
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Same here.

I did 4 transactions. 3rd and 4th are posted to AEON. But 1st and 2nd are missing.
since it's Hari Raya, will wait till after to call them.
laymank
post Jul 6 2016, 07:25 PM

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QUOTE(leo_kiatez @ Jul 6 2016, 01:18 PM)
Which email did you sent to posonline CS? My payment on 1st july and 2nd July still not posted in aeon. Anyone face that too?
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my 2 transactions on 2Jul also missing.
WhitE LighteR
post Jul 6 2016, 08:46 PM

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Seems like its a dangerous thing paying AEON via Posonline now days.
noien
post Jul 6 2016, 09:01 PM

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QUOTE(guy3288 @ Jul 6 2016, 06:19 PM)
If you have paid Aeon Credit Card by Posonline but dont see it appear in Aeon account,
go check Posonline record. Dont wait.

If you see Agency name (AEON Credit Service(M) Berhad) missing, you have a problem.

Call up Posonline and tell them , missing agency name after transaction done. By now they are
aware of it already, so many affected ,with multibill payments.

i suppose they have to manually pay Aeon , as the system could not find where to pay that money to.
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possible to manual add?
i email them and tell them is AEON credit on 30 June. till date only tell me will investigate and given me a report number.
paid 4 times in june and july. 3 were in and 1 miss out.
guy3288
post Jul 6 2016, 09:21 PM

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QUOTE(noien @ Jul 6 2016, 09:01 PM)
possible to manual add?
i email them and tell them is AEON credit on 30 June. till date only tell me will investigate and given me a report number.
paid 4 times in june and july. 3 were in and 1 miss out.
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screenshot the record and email them. i added in Aeon credit for them.
noien
post Jul 6 2016, 09:30 PM

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QUOTE(guy3288 @ Jul 6 2016, 09:21 PM)
screenshot the record and email them. i added in Aeon credit for them.
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they already help to add in that?
how many days they took?
rdevil33
post Jul 7 2016, 09:15 AM

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For my payment via posonline, 2nd &3rd posted successful one day later and 5th payment already appear in my payment card today but not yet posted in Aeon account. Delay posting may be due to Raya holiday. Will check tomorrow again.



lucas114
post Jul 7 2016, 09:16 AM

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I made a transaction on 1July @ 7pm to pay AEON. The transaction was posted on 3 July.
wan7075
post Jul 7 2016, 12:22 PM

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QUOTE(peri peri @ Jul 5 2016, 01:47 PM)
Any update? or i have to say GG to my "2nd" attached payment?
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no update, i guessed is due to holiday.
let see how they response to us.

i think can threatened them to make report to BNM or consumer association or Police.

This post has been edited by wan7075: Jul 7 2016, 12:25 PM
leo_kiatez
post Jul 7 2016, 03:04 PM

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QUOTE(rdevil33 @ Jul 7 2016, 09:15 AM)
For my payment via posonline, 2nd &3rd posted successful one day later and 5th payment already appear in my payment card today but not yet posted in Aeon account. Delay posting may be due to Raya holiday. Will check tomorrow again.
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Yea.. Most probably due to raya long holiday..
lilsunflower
post Jul 7 2016, 04:53 PM

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QUOTE(leo_kiatez @ Jul 6 2016, 06:48 PM)
Yes, same for my case..i m doing single bill, not multiple. Or they have missed out to post transaction for Saturday?
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My only missing ones are 2nd July. Everything after that is OK. And mine was also single bill.
noien
post Jul 7 2016, 07:39 PM

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QUOTE(lilsunflower @ Jul 7 2016, 04:53 PM)
My only missing ones are 2nd July. Everything after that is OK. And mine was also single bill.
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Did the word AEON gone missing there?
leo_kiatez
post Jul 7 2016, 11:09 PM

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QUOTE(noien @ Jul 7 2016, 07:39 PM)
Did the word AEON gone missing there?
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Nope, the word it's there. I think the AEON word missing only when we do multiple bill payment & at 2nd item of the bill payment.
lilsunflower
post Jul 8 2016, 12:07 AM

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QUOTE(leo_kiatez @ Jul 7 2016, 11:09 PM)
Nope, the word it's there. I think the AEON word missing only when we do multiple bill payment & at 2nd item of the bill payment.
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I'm in exactly the same situation. Tax invoice and transaction details are complete and accurate. Single payment only.

Looks like it's just missing without reason.

Wonder how long it'll take me to get my RM400+ back.
tonytyk
post Jul 8 2016, 06:53 AM

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QUOTE(leo_kiatez @ Jul 7 2016, 03:04 PM)
Yea.. Most probably due to raya long holiday..
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Posting should be done automatically by the system and not manually by Posonline?
shortleg88
post Jul 8 2016, 12:09 PM

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Just to confirm if I pay using CIMB Cash Rebate card using POSonline, I'm entitled to 5% online rebate also right? (capped to RM600)


leo_kiatez
post Jul 8 2016, 12:11 PM

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QUOTE(shortleg88 @ Jul 8 2016, 12:09 PM)
Just to confirm if I pay using CIMB Cash Rebate card using POSonline, I'm entitled to 5% online rebate also right? (capped to RM600)
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Yes.
TSHuman Nature
post Jul 8 2016, 09:26 PM

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ws1988
post Jul 9 2016, 12:12 AM

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just wan to ask if i swipe my card at any government department, do i entitle any point for it?
bluemeanie85
post Jul 9 2016, 01:37 PM

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I applied for an aeon big gold visa last month but it got rejected. I dont understand why as my annual income is more than the minimum and i do not carry a credit card balance with other banks. anyone else in the same boat as me?

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