I have 3 transactions, totalling RM400 on 2nd July which have not been posted. Subsequent transactions on 3, 4 and 5 July all posted one day after transaction date.

Am really anxious!

Wonder if it's a POSONLINE issue (for not transferring) or AEON CREDIT issue (for not recording)?

Look forward to hearing success stories from anyone who's managed to resolve this missing transaction issue.

My only missing ones are 2nd July. Everything after that is OK. And mine was also single bill.

I'm in exactly the same situation. Tax invoice and transaction details are complete and accurate. Single payment only.

Looks like it's just missing without reason.

Wonder how long it'll take me to get my RM400+ back.

Spend & Get Prizes Campaign (1 April 2016 - 22 June 2016)
- Spend 2,500 - 4,999.99 = RM150 Cashback
- Spend 5,000+ = American Tourister 24" Luggage

This is for Round 1: 1 April 2016 – 12 May 2016

Also got my RM150

And RM30 for Spend & Get RM30 Cash Back (24 May 2016 - 31 May 2016)
- Spend 1,000 = RM30 Cashback

Judging from the replies and my own transactions (nearly everyday from 25 June to 5 July), there appears to be no pattern (i.e. not limited to certain dates), and not only for "2 payees in one" transactions. My 3 missing transactions on 2 July are single payee.

See attached screenshot for my successful transaction dates. This is complete, except for my 3 transactions on 2 July.

Hope this helps.

I e-mailed Pos Online last week with very detailed explanation and screenshots, but their only reply is that they are "investigating".


Attached thumbnail(s)

Lol. Testing various permutations and combinations for various promos from different CCs to check which ones qualify, and how long it takes for promo to be maxed out. The large payments are bank transfers, but all those less than RM300 are CC test items.

Pos Online gets easy 2% - not bad for doing nothing (and still managing to lose our money!!!!).

Yes, I was assigned a case number before Raya but no further response or update since then. It seems like the department doing the investigation is separate from the general feedback email team (which is quite responsive, but unable to do anything).

For now I'm holding off making further payments. Hate to admit it, but this is a case of me being too gung ho with the cashback craze. From now on I'll stick to the more conventional ways of earning cashback. I'm treating this as a very very expensive lesson learned.

Good luck to everyone else waiting for a resolution, especially those with large missing amounts. Will be interesting to find out the root of the problem.

Update: Missing money from Pos Online all appeared today in my Aeon unsullied transactions listing. Transaction date 2 July, posting date 13 July! Phew!!!

As you rightly mentioned, none of us can see into the future, so we have no idea how long this feature will last.

I would suggest applying any way. Worse case scenario is that you may get your free AEON vouchers if they're still giving them out. Easy to cancel cards anyway. So why not?

The card is decent, and has the 6 free airport lounge entries, and 0% BT. Based on my experience, the positive aspects of this card are as follows:

- I've already used 2 rounds of BT (each RM30k over 6 months). Together with my Public Bank 0% BT and cashflow management, the "earnings" from putting the extra cash in FD @ 3% are worth it.

- Total cashback (through the various promos and AEON vouchers) I've received since Jan 2016 to Jul 2016 from this card is RM670. I'm expecting at least RM210 more by September.

- I pay the card using POS Online plus CIMB CR 5% (1 principal + 2 supps), PBB VS 6% (1 principal + 3 supps) and UOB Vox 5% (1 Principal). When you minus the POS Online 2% commission, it represents a 3 - 4% saving.

The value of the card really depends on HOW you use it. It is one of my Top 5 favourite cards, especially since my previous favourite Maybank cards have scaled down their benefits tremendously.

Yes, because they are all registered as separate statements. If combined statement, no separate cash back. Please refer to PBB thread for further discussion on this.

1. Yes, I applied for the PBB VS and CIMB CR supp cards mainly to pay my AEON CC.

2. Cashback IS higher if you spend directly on PBB VS, but the RM833 (i.e. RM50 cashback) is a limiting factor. I use my PBB VS principal for online transactions. Generally:

- Spending on AEON CC and paying using PBB VS / CIMB CR / UOB Vox is useful for non-cashback qualifying transactions e.g. pay insurance, normal retail shops / service fees, or certain bills using AEON CC then use the "online cashback" cards to pay the AEON CC bills. You get the benefit of AEON CC points plus the 3-4%.

- Using those cards to pay AEON BT is also a good strategy. If you're really creative, you can also combine this strategy with the PBB 0% BT feature.

3. No I did not open CASAs for PBB VS supp. As I use them mainly to pay AEON CC, I know exactly how much they spend every month (usually 1-3 transactions only), and I just wait for paper statement. Or I call PBB to confirm latest transactions and statement balance.

RM0.00 Get RM30 CASHBACK when you spend RM1000(cumulative)with AEON Credit Card from 13/8-21/8/16!Total CASHBACK capped@RM30,000.Visit AEON Credit Web for T&C.

This was through SMS. T&C on website, and link below:

https://www.aeonmalaysia.com.my/acs/static/...0Back%20T_C.pdf

Out of curiousity, has anyone tried paying AEON credit via Pos Online using Standard Chartered Gold Cashback?

I have Aeon monthly BT repayments of RM6000 a month to make, so am currently using all online cashback cards and multiple supps to repay (PBB, Vox, CIMB CR). However have not read anything about using Stan Chart. As it looks like Vox will be phased out soon (see UOB thread), am thinking of alternatives to max out cashback.

If SC works, am going to apply via Ringgit Plus to get my free Smart Tag. Previously owned 3 SC cards (just apply and cancel to get free gift, and their RM50 sign up and retention cashbacks haha) ... and generally don't like this bank. But hey... Will do anything for extra cash.

No statement out yet. My statement balance is also significantly lower than what I expected, so not sure what cashback promos will come it. Will update when it comes in.

Mines New Aeon Gold and also can't see yet. August is supposed to have payouts for at least 3 different cashback promos, and I participated in some quite late, so I'm curious if u qualified for any.

I also sent in a BT application this morning via email and will track how long it takes to get a response until full processing. So far not even email acknowledgement.

10 AUG 16 02 AUG 16 Cash Rebate: RAYA 2016 SPEND & GET 10% CASH BACK CR 30.00

10 AUG 16 02 AUG 16 Cash Rebate: SPEND & GET PRIZES ROUND 2(RM150) CR 150.00

Yepp - I spent 9 times and only got RM30. Most transactions after 10am in the morning (after I arrived at the office and had breakfast), so looks like quota was taken up very early in the day. When were your 3 transactions done? And what do you mean by investigating? You called them to check?

For me, never mind, trial and error . AEON's given me RM900 in CB this year, so I'm not complaining. As long as they approve my BT applications and let me pay via POS Online I'm very happy.

I tried the same trick too (9 times RM300 ok!) but haha.. I failed.

Nevermind, I used other CB cards to pay off the AEON balances, and now I'm submitting another AEON BT application to pay off those cards. This is the best interest free scheme ever.

Here are transaction dates and times from POS Online for reference:

6/26/2016 9:03:20 AM
6/27/2016 10:03:24 AM
6/28/2016 2:39:20 PM
6/29/2016 2:40:47 PM
6/30/2016 10:28:07 AM
7/1/2016 10:33:06 AM
7/2/2016 10:03:26 AM
7/4/2016 10:54:36 AM
7/5/2016 10:34:49 AM

I don't know which transaction I managed to get the RM30 - perhaps it was the one at 9am?

Anyone else have POS Online records for comparison?

FYI - I used the same AEON card to pay the outstanding AEON card.