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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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jjj2
post Aug 8 2018, 08:38 PM

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QUOTE(mugen_jon @ Aug 8 2018, 06:16 PM)
jjj2 has been very helpful and assist me step by step for my apartment TIME installation.
He/She is putting a lot of effort and come out with the best method to pull the fibre cable into my unit (I have plaster ceiling and damn i forgot to ask the wireman to leave puller cable for the fibre optic during renovation, as at that point in time no sign of TIME available yet in my apartment, Unifi got but using VDSL - phone line).

We have been continuously chatting through whatsapp since 30 July, he/she still replying my whatsapp at 3 am in the morning  (u working 24x7 ????)

Finally, today is the day, my TIME installation completed and I'm a happy customer.

Good job and thanks for your advice.

Note: jjj2, i keep using he/she cause i dun know whether u r a guy/lady lol. i have known you since my Cyberjaya unit TIME installation - should be 5/6 years ago, but i never met u smile.gif
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Thanks Bro ...glad everything is ok smile.gif hahaa...Im a guy...lol.. lets catch up ya in KL...

*Others feel free to come over too.. cheers smile.gif

jjj2
post Aug 8 2018, 08:43 PM

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QUOTE(java19119 @ Aug 8 2018, 07:58 PM)
sorry for being off topic
i need to relocate my fibre 100
anybody knows process and charges. i have 6 months remaining contract
paying 147/month
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Hi,

You may relocate via http://modification.time.com.my , in Section B, choose Relocation

Charge of RM120 will be reflected in your next upcoming bill.

* Note that on-site Standard Installation charge still applies.
jjj2
post Aug 10 2018, 08:27 AM

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QUOTE(JY. @ Aug 9 2018, 10:16 PM)
anyone with problem login in spotify? my internet is all working just that im not able to login to spotify.
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No issue for me either.
jjj2
post Aug 10 2018, 03:57 PM

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QUOTE(uniquexme @ Aug 10 2018, 01:05 PM)
Hi may I ask how to determine if the network cable is Cat5 or Cat6? Coz I just check with my interior designer  they said they use Cat5. Doesn’t that actually affects my speed?
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For a non-techies, the easiest way is to look at the marking on the cable jacket.

If yours is Cat5 then yes, you have a problem, if it's Cat5e, then you are safe at least for this 1-2 years. If you are Cat6, then you are still fine for upcoming 3-5 years.

Btw, what is the speed that you subscribed ?

Thanks.
jjj2
post Aug 10 2018, 03:59 PM

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QUOTE(welwitchia @ Aug 10 2018, 03:13 PM)
Is there any chance that TIME can deliver their services to Adiva @ Desa ParkCity? The entire area is surrounded by areas (WaterFront, North Shore Condominiums) covered by TIME. I'm so sick of the BS by Unifi. Currently on Unifi 100Mbps but I'm really not interested in the guessing game as to whether I'll have the so-called turbo upgrade.

Thx!
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Which part of Adiva is your house ? Mind to email/whatsapp me in details ? We will assist you.

Do you have any idea how is the network infrastructure at Adiva ?

Thanks.
jjj2
post Aug 10 2018, 06:51 PM

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QUOTE(mun2020 @ Aug 10 2018, 06:16 PM)
Hi, I knew that is firmware update for router D-Link DIR-850L for the patches of security risk last year.

And my router's firmware is 2 years ago, I clicked update it no response. I have to manual update is it?

I've google but I only found the firmware update for Unifi only.

Can someone provide the link?
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Hi,

Please contact 1800 18 1818 for the Firmware upgrade.

If you want to do it yourself, you have to take the risk. We could send you one.

Thanks.

This post has been edited by jjj2: Aug 11 2018, 02:14 AM
jjj2
post Aug 11 2018, 02:13 AM

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QUOTE(uniquexme @ Aug 10 2018, 11:56 PM)
I just check the network cables in my DB box, I have 2 network cables connected to LAN1 and LAN2 of the Huawei modem. LAN1 is Cat6 labeled on the cable which I connect to the new ASUS router in the living room while LAN2 is Cat 5E which I today connect it to the old TIME TPLink router in the door entrance area. Both routers are connected with the supplied short Cat5e cable. So I guess cable is not the issue.
Cable not an issue (assumption it surpasses the normal Cat5e standard quality & not cheap inferior quality Cat5e cables).

Speed test has significant variance on 5Ghz from download speed of 40-100mbps to upload 400-420mbps. Still upload speed way way faster than download which shouldn’t be the case.
You are on 500Mbps package ? Please check direct ONU speed for the actual speed everytime before you test it thru your router.

Another question is since I m getting the wireman next week  to pull another Cat6 cable from the DB box to my bedroom on 2/F and use the old TPlink router, I decided to connect it to the existing LAN2 to give it a try to see if it’s work but somehow it doesn’t have internet connection. I was told by my friend that only 1 line with WAN? I guess he is saying I can’t have 2 routers the same TIME account? So how can I set this router for upstairs usage? Do I connect it to the LAN1 port of the new ASUS router?
Yes your TP-Link Router should be connected to the LAN ports of your Asus Router.
Suggestion : If you have a Network point at your Living Hall, move this new Asus Router which you have bought to this location (don't put it in the DB Box). And get your wireman to pull this new Cat6 cable from 2/F to the location of this Asus router.
Bear in mind this way has advantage of wireless signal penetration, but you lose out the LAN connectivity for other Network ports which linked back to the DB box.
We can help you to redesign since you gonna pull new cables soon.


Pardon me as I have very little knowledge on networking. Btw, I still haven’t figure out how to play with the different channel or frequency.
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Don't worry, we are all learning & sharing and that's what this community is for.

Do pm/whatsapp/email me if you need further help.
jjj2
post Aug 11 2018, 01:37 PM

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QUOTE(uniquexme @ Aug 11 2018, 10:08 AM)
Those network cables from modem to network points are those typical blue color shield cables.

I will need to go borrow a laptop with LAN port to perform this direct speedtest at the modem side and shall update here.

Now the headache part is new Cat6 cabling as all my wirings are concealed and it would be messy to pull a new one from living room to upstairs as I always thought it should be done at the modem side. Makes me wonder what are those extra LAN ports on the modem use for? For direct connection to tv, tvbox and desktop?
It's bit hard for me to advise on the structure cabling as I've no visual on your unit. Those extra LAN ports are technically able to use for other devices but it has not opened by Provider, this makes things ugly. If cabling is going to be a big problem for you, try to use powerline solution or Mesh Wifi solution.

I guess my only way is to put the the old TPlink router at the DB box as the main router, connect it to LAN1 of the modem and connect the new Asus router to LAN1 or the TPlink router as AP. Then the new Cat6 cabling will go from the main router up to 2/F for wired connection to my tvbox.
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Depends on whichever is easier, New Asus Router should be outside at your Living Hall to be able to broadcast good Wifi signal (both 2.4 & 5GHz). Pm/Email me your house current network diagram, I will help you to sort that out.

Thanks.
jjj2
post Aug 11 2018, 04:34 PM

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QUOTE(leo412 @ Aug 11 2018, 04:07 PM)
So noone has any idea why this happen?

It's gotten worse this few days.
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Hi Leo,

Yes spotted such behaviour since early last week and more cases reported, no time to dig into it yet..can you send me the sites that are slow ? Let me check it out later when get back.

Thanks.
jjj2
post Aug 11 2018, 09:55 PM

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QUOTE(qt2100 @ Aug 11 2018, 09:21 PM)
need input from existing TIME users, as I plan to switch from MAXIS to TIME.
MAxis = 10Mbps
Time = 100Mbps
PRice = RM129/month, same for both

Performance & stability?
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Hi,

We have been with TIME since 2009, though once a while some hiccups, overall it outperforms all his competitors in terms of performance, stability & consistency.

Anyhow, don't over expect it to be foolproof ...set your expectation correctly and you are good to go !


Well, let us help you to switch over, and rest assured you are on the right path.

jjj2
post Aug 11 2018, 10:56 PM

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QUOTE(vernon91 @ Aug 11 2018, 05:32 PM)
me too, taobao  cry.gif
Im also having issue with china site.

so far i notice Taobao is really slow, issues seems to start last week

most of the time it times out, have to keep refreshing doh.gif
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Hi Bro,

Is it ok now ? my side seems ok now. Are you having slowness on China Taobao or International Taobao site ? Mine both also fine now.

This post has been edited by jjj2: Aug 11 2018, 10:56 PM
jjj2
post Aug 11 2018, 11:23 PM

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QUOTE(vernon91 @ Aug 11 2018, 11:18 PM)
Taobao.com seems fine now  blink.gif

but TMall.com is still slow  sweat.gif
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Hi,

Tmall.com seems ok for me too smile.gif

Can you try this DNS ?
208.67.222.222


Thanks.
jjj2
post Aug 11 2018, 11:40 PM

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QUOTE(vernon91 @ Aug 11 2018, 11:32 PM)
Opendns 208.67.222.222 - tmall okay , taobao slow.
CloudflareDNS 1.1.1.1 - tmall okay , taobao slow.
GoogleDNS 8.8.8.8 - tmall slow, taobao okay

already did dns flush using cmd in between test
doh.gif
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Hi,

I use combination of opendns & google dns... taobao & tmall both ok.

jjj2
post Aug 12 2018, 06:34 PM

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QUOTE(llk @ Aug 12 2018, 12:02 AM)
New rate for Time 100Mbps is RM129? How come existing users didn't get price reduced?
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Hang on Bro smile.gif
jjj2
post Aug 12 2018, 06:37 PM

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QUOTE(saw2001 @ Aug 12 2018, 12:38 PM)
which brand of wifi range extender do you guys recommend? Currently already using archer c7, but the wifi range is still pretty bad.
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Hi Saw,

How big is your coverage area, Where is the location of your main router ?
What is your performance expectation on the Wireless repeater.

Feel free to email/whatapp me.

Thanks.
jjj2
post Aug 12 2018, 06:41 PM

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QUOTE(PirateKing @ Aug 12 2018, 03:01 PM)
Hi all,

Sorry newbie questions here. Soon im moving to area that TIME coverage (Yay excited) however not sure which package i should choose.

At the moment, I have router DLINK 2730e plug into my apartment streamyx cable.  At the same time also I have TP LINK AC 1750 link with DLINK 2730e (for housemate that receive poor wifi signal from DLINK 2730e).

If I subscribe to 300MBPS, will i able to optimize the download speed ? I heard/read that sometime the router/modem router have limited download speed capabilities. Thanks in advance
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I'm sorry you can't use the D-Link 2730e.

No worries, your TP-Link AC1750 is compatible with TIME connection and outperforms the stock router (TP-Link Archer C1200).

Do let us know the coverage area you wish to cover, and we will propose a more precise solution.

Thanks.

This post has been edited by jjj2: Aug 12 2018, 06:46 PM
jjj2
post Aug 13 2018, 11:27 AM

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QUOTE(hidayat14 @ Aug 13 2018, 11:12 AM)
hi, i would like to migrate to Time. I am currently unifi user and recently migrated to KL. Back in my hometown i stayed in landed area and enjoying unifi 100mbps. however in KL i stay in condo and i was told by TM point they can only cater the speed up to 30mbps.

I plan to take time 300mbps. my question should i just register my interest online thru time website or just get in touch with time sales agent? which one can offer me better rebates? and are there any promo/offers/rebates that a new applicant like me can enjoy that i dont aware of? thanks.
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Hi,

Thank you for your interest in TIME Fibre Internet services.

We are TIME Authorized Distributor, Service Installer & Fibre Solutions Provider.

Yes there are promo currently going on and due to policy from TIME, we cant openly discuss it here.

We will discuss it offline.

Thanks.
jjj2
post Aug 13 2018, 01:44 PM

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QUOTE(jimbet1337 @ Aug 13 2018, 01:23 PM)
Getting tired of small things like this lol
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Gula-gula ...lol
jjj2
post Aug 13 2018, 05:53 PM

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QUOTE(alexleow81 @ Aug 13 2018, 05:37 PM)
Just pasang the Time 100Mbps, speed is awesome! Using stock router AC1200. Really satisfied with the service smile.gif
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Welcome to the family smile.gif


jjj2
post Aug 13 2018, 11:16 PM

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QUOTE(gin&tonic @ Aug 13 2018, 07:50 PM)
New customer paying RM129 for 100Mpbs. Old customer paying RM149???
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Hang on Bro... this matter is known. Perhaps later you won't be disappointed smile.gif

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