My installation for HOME Unifi Pro 100 is tomorrow. Just want to check with you guys something. I'm currently on Biz 20 using Asus AC68U router.

1. When the new plan is active, do I need to reset my router again to setup the new acc and password? I would rather prefer not to do this, because I have a lot of router settings set up already. But under WAN, I can't seem to find the option to choose the different Unifi accounts anymore, I can only see my userid and password etc.

2) port 4 of my Asus router will be used for hypptv?

This post has been edited by Orpheus1120: Apr 6 2016, 11:42 AM

no need to reset.you only need to change the login details/special isp requirement to UniFi Home if you want to use HyppTV.if not,just stick with UniFi BIZ where ur port 4 can be used for internet.

then restart your router.

This post has been edited by Xefron: Apr 6 2016, 12:01 PM

[quote=calvinlaw510,Apr 6 2016, 11:05 AM]
my BTU(modem) & router need to change, as both also is 100base-t port only....

[/quote]
That part need to check with TM. As I call them back again for 100mbps technician will pay a visit to your place to see can accommodate (Current modem and black box) or not. If not they will replace it. Why is it my 4th call to TM got different answer . They should told me on my first call with TM.

[quote=rjb123,Apr 6 2016, 11:05 AM]
[quote=doremon,Apr 6 2016, 11:01 AM]
No need to change. Already double confirm with them.

[/quote
Oh ok. I'm using my own router so in that case I shouldn't need anything else then.

[/quote]
TM technician will assist you. They will be there when 100mbps kicks in

Yes I understand what you mean. That is what I wanted to do. I remembered when I set up my account, there are options for us to choose like Unifi Business, Unifi VIP etc. But now it is only my userid and password etc.

How to change? Just change the userid and password you mean?


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Yeah just on the phone to them to check status and they can't find any record of order being done on their system. Organised as always!

On top left, click Quick Internet Setup then you'll see this :




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I'm using Merlin firmware so the screen is a little bit different.

But you are right Jason, only that I need to click a couple more to get there.

Thanks a lot to you!


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I've been thinking of using Merlin firmware for sometime. Is it possible to revert back to factory firmware by downloading from asus website and install the firmware?

they lost your order record

really winner

Yes of course. The firmware itself is based on the original Asuswrt. So there is no special installation process. You upgrade the firmware like you do for the original. You can flash back to Asus official firmware any time.

Here is the latest Merlin's. Just choose your router.

http://asuswrt.lostrealm.ca

Thanks, going to try it tonight.

Turns out they did find it in the end says I'll get a call within 7 working days and we're now on number 3, so next week I guess.

seriously they're incompetent

after upgrade to 100mb, still using back the old username and password?

if upgrade,still use the same username and password.

Just now the installer also donno what happen, speed not upgraded yet. Check for 2 hours and contracted UniFi Centre and was told the system have some error and need to wait 24 hours to see the speed upgrade. She also said yesterday also have 1 customer at KL got the same problem. Isn't you?

then after upgrade, just plug and play my own router not need do any setting or change anything correct?

they replaced btu and router? can snap and post photos of new btu and router?

yes.just make sure that router is gigabit.

This post has been edited by Xefron: Apr 6 2016, 01:49 PM

No, I'm using Alcatel-Lucent I-240G and my own router (Primary: TP-Link WDR-4300 & Secondary: Draytek Vigor 2130n).