My BTU was Alcatel-Lucent I-240G-P which come with Gigabit ports. Maybe they wan to change the router only.
Unifi Official TM UniFi High Speed Broadband Thread V25
Unifi Official TM UniFi High Speed Broadband Thread V25
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Apr 4 2016, 02:12 PM
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#1
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
My BTU was Alcatel-Lucent I-240G-P which come with Gigabit ports. Maybe they wan to change the router only.
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Apr 4 2016, 02:13 PM
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#2
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 4 2016, 02:31 PM
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#3
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 5 2016, 08:11 PM
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#4
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 6 2016, 01:42 PM
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#5
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
QUOTE(kinghz @ Apr 6 2016, 09:32 AM) Just now the installer also donno what happen, speed not upgraded yet. Check for 2 hours and contracted UniFi Centre and was told the system have some error and need to wait 24 hours to see the speed upgrade. She also said yesterday also have 1 customer at KL got the same problem. Isn't you? |
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Apr 6 2016, 01:53 PM
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#6
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 6 2016, 05:25 PM
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#7
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 6 2016, 06:12 PM
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#8
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QUOTE(Hico @ Apr 6 2016, 05:51 PM) If not need change anything,they still need to come for upgrading? So troublesome hv to take leave waiting for them at home. Last time I applied leave two time as first time they fly me plane. Mine also the same, just this morning they came to install 100M and I expect to see the result immediately but was told my order stuck at PONR status and it was due to TM system error. I was told to wait until tonight or call the installer again tomorrow. |
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Apr 6 2016, 07:58 PM
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#9
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
QUOTE(Neodammerung @ Apr 6 2016, 06:49 PM) Same thing happened to me today. Upgraded two accounts, one was able to see new speed immediately, the other stuck at ponr as well Oh, I'm not alone |
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Apr 6 2016, 08:01 PM
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#10
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QUOTE(kebeckham7 @ Apr 6 2016, 07:48 PM) arggg...just got sms from tm, I'm only upgrade why need install date. they give me install date 12 april. omg almost 2 week for upgrade this is ridiculous. They will send a technician to help you to change BTU (if needed) & router. Mine nothing changed. call 100 on Saturday afternoon and I call again on Monday to confirm my order and they said my previous order cancel. they register again my upgrade on Monday and got install date today. omg this is ridiculous. |
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Apr 6 2016, 08:46 PM
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#11
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
QUOTE(Neodammerung @ Apr 6 2016, 08:34 PM) Just got a text from tm telling me their "rectifying" my installation and will contact me in 14 days to arrange for installation. 14 days! Just need to update in their system since technician already came to change the router. 😑😑 What are they trying to rectifying??? Look like major problem |
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Apr 7 2016, 02:15 PM
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#12
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 7 2016, 04:51 PM
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#13
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QUOTE(Neodammerung @ Apr 7 2016, 04:12 PM) No any form of message or call from them. They just upgraded at their end. I just tried to reconnect (refresh) my connection when I saw my speed shot to 100mbps and drop back to 52mbps. |
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Apr 7 2016, 05:11 PM
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#14
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
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Apr 7 2016, 06:46 PM
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#15
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QUOTE(Keinn @ Apr 7 2016, 06:00 PM) Anybody knows whats the procedure to switch from Maxis to Unifi with the least service disruption? I think you can apply UniFi with Maxis Fibre still intact. Both should use a different LAN port on the BTU. Cancel your Maxis when UniFi was up and running.I wouldn't wanna go without Internet for a few days |
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Apr 13 2016, 11:05 PM
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#16
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QUOTE(Mclaren88 @ Apr 13 2016, 02:56 PM) Yes, GE port. But they changed mine, since they don't know the new one is also the same model but different in layout only. |
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Apr 14 2016, 08:25 PM
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#17
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
QUOTE(ice.roman @ Apr 14 2016, 07:25 PM) The TM guys just came and installed the Unifi Pro (100 Mbps). Surprisingly, they are not giving me the D-Link DIR-850L router, but the RG-INNATECH-RGX4400. Have you heard about this router before? You are not alone, at least for the RGX4400 router I tried the LAN connection, the download speed is around 102 Mbps, and the upload speed is around 52 Mbps. However, after they were gone and I tried the WiFi connection on my PC, the download speed is around 40 Mbps, and the upload speed is around 50 Mbps. Why the download speed is so low? I then borrowed my neighbour’s D-Link DIR-850L, LAN connection is fine, but the WiFi connection is even worse, download speed is around 30 Mbps only. I thought D-Link DIR-850L can support 100 Mbps? Any idea what’s wrong here? These are some results when I tried to test the speed via my phone. ![]() manyak sad... |
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Apr 14 2016, 08:46 PM
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#18
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QUOTE(ice.roman @ Apr 14 2016, 08:40 PM) Ermm... what's AC mode? Same wireless name have no problem for dual bands adapter. It will connect to the highest mode whenever it can. i was very disappointed when the technicians gimme the RG-INNATECH-RGX4400. i even asked for the D-Link DIR-850L but they said they don't have it. they even told me that they are installing the unifi pro 100 mbps for the first time. they even called someone for the setting. i was like but when i tried my neighbour's D-Link DIR-850L, i was like... eh, how come even worse? haha well that make sense i'm using a very old signal king wifi adapter. will check for other adapter tomorrow i wasted the whole day testing the routers and their settings too old for these kinds of things i guess. i just read online that 5 ghz is stronger, i will try to play around with the setting again tomorrow maybe change the 5 ghz to another name or whatever anyway, need to rush my work now This post has been edited by poh880: Apr 14 2016, 08:52 PM |
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Apr 14 2016, 09:19 PM
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#19
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529 posts Joined: Aug 2006 From: Oil Town (Miri) |
QUOTE(ice.roman @ Apr 14 2016, 09:05 PM) great. i'm getting more n more confused now. hahaha Same as yours, RGX4400 (Actually this router quite good i found a pic of the adapter that i am using right now ![]() dual band or not? ac or not? i have no idea. these are the specs i found online Brand Name: signal king Type: Wireless Interface Type: USB Certification: CE, FCC, RoHS Kind: External Application: Desktop/Laptop/Notebook Transmission Rate: 300Mbps Wireless Protocol: 802.11b,802.11g,802.11n Model Number: 18TN when testing the speed via my mobile phone, the download speed is low oso. so i guess it must be the router problem (or its settings) rite? oso, how come ur speed is so good (from ur signature)? what router n wifi adapter that u r using rite now? |
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Apr 25 2016, 07:53 PM
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#20
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