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Unifi Official TM UniFi High Speed Broadband Thread V25

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sHawTY
post Apr 5 2016, 02:31 PM

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QUOTE(budak minyak @ Apr 5 2016, 02:03 PM)
Hi guys...currently im using 50mbps unifi at home...is it worth it to change to TIME? Because now got promo that we can get rebate of rm500 from Time if we change from unifi to Time. Anybody have tried?
1. You can only migrate to TIME if TIME Fibre is available in your area. TIME fibre coverage is very limited. Check here http://www.time.com.my/support/internet-coverage-check
2. TIME no longer offer the RM500 penalty payment for people who move to them. That was a promotion offered before their new plans is launched
djhenry91
post Apr 5 2016, 02:44 PM

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QUOTE(lkcheng @ Apr 5 2016, 01:37 PM)
Yes TM is dishonest. They have this slow websites (not local website) browsing issues quit often.

I think I have made more than 10 reports to TM already in two years time. They always try to blame is in my fault.

The last time I reported to tM, I recorded down some slow website browsing issues in my phone to show the technicians. Funny enough they still try to say it is my fault. They said I opened few browsers at the same time to visit websites caused the slow. So I enlarged my phone screen to show them I was just using one browse to visit one website at a time. Then they also use my unifi to visit some websites as a test to see any slow issues. In 5 minutes already found some regular sites slow. It's not a fault on my side, so they just keep quiet and do some settings on my equipment and left. But they never solve this problem permanently.

Anyway YES 4G has a more steady performance than TM unifi.
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TM CS hopeless wan la...Time even better la..they will ask u traceroute and so on..
Yes 4G i never sure so i not sure
AsuKi
post Apr 5 2016, 02:45 PM

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QUOTE(budak minyak @ Apr 5 2016, 02:03 PM)
Hi guys...currently im using 50mbps unifi at home...is it worth it to change to TIME? Because now got promo that we can get rebate of rm500 from Time if we change from unifi to Time. Anybody have tried?
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50 vs 500 bangwall.gif vmad.gif vmad.gif vmad.gif

This post has been edited by AsuKi: Apr 5 2016, 02:47 PM
bizness
post Apr 5 2016, 03:16 PM

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QUOTE(sHawTY @ Apr 5 2016, 02:31 PM)
1. You can only migrate to TIME if TIME Fibre is available in your area. TIME fibre coverage is very limited. Check here http://www.time.com.my/support/internet-coverage-check
2. TIME no longer offer the RM500 penalty payment for people who move to them. That was a promotion offered before their new plans is launched
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Didn't know about this. Everybody still thinks they offer doh.gif Thanks for the heads up
emy_xvidia
post Apr 5 2016, 03:16 PM

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QUOTE(djhenry91 @ Apr 5 2016, 12:34 PM)
have to see weather,sea condition and so on..and is TM wat u gonna do?
bear with it..i already get used to it
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you wanna bear alone, bear alone. other customers have rights to voice out their dissatisfaction when they don't get the service as promised by TM, furthermore, a paid service, that is.
Orpheus1120
post Apr 5 2016, 03:21 PM

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QUOTE(vivre @ Apr 5 2016, 01:47 PM)
Apparently, you cant SIMPLY move from BIZ to HOME. Once they locked the IC to BIZ, you can no longer subscribe the HOME package.
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You can't move your subscription from Biz To Home. True. No longer able to subscribe to HOME plan any longer once you had previously subscribed to Biz plan? False.

What they did for me is for me to subscribe a new HOME plan. Once it's active, I will proceed to cancel my biz plan.

HOME UNIFI PRO 100 plan scheduled to be installed on 7 April.
Jason Tan1996
post Apr 5 2016, 03:26 PM

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QUOTE(Orpheus1120 @ Apr 5 2016, 03:21 PM)
You can't move your subscription from Biz To Home. True. No longer able to subscribe to HOME plan any longer once you had previously subscribed to Biz plan? False.

What they did for me is for me to subscribe a new HOME plan. Once it's active, I will proceed to cancel my biz plan.

HOME UNIFI PRO 100 plan scheduled to be installed on 7 April.
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So you mean, you need to terminate Biz plan then you can subscribe to Home plan? So basically they won't let you upgrade/downgrade from biz to home?

TSjolmy
post Apr 5 2016, 03:33 PM

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QUOTE(djhenry91 @ Apr 5 2016, 12:15 PM)
u duno how the fixing undersea cable work?
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Submarine cable fault, I do understand the difficulties in getting it fixed, the rough weather & sea conditions, etc.

What I cannot accept is they take too long to fix internal/underground/overhead cable faults - these could have been fixed within 1 or 2 days, but their over-reliance on external contractors could mean downtime of between 1 to 2 weeks.

This post has been edited by jolmy: Apr 5 2016, 03:33 PM
Orpheus1120
post Apr 5 2016, 03:38 PM

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QUOTE(Jason Tan1996 @ Apr 5 2016, 03:26 PM)
So you mean, you need to terminate Biz plan then you can subscribe to Home plan? So basically they won't let you upgrade/downgrade from biz to home?
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Yes you are right. Weird isn't it? What they said was biz plan was assigned a different product code. They can't change an existing product to another product code. I thought it was a rather obtuse but didn't want to create unnecessary trouble. So I just went ahead and get a new home plan.

I will terminate my biz plan a day later after my home plan is up. The lady at the counter was nice enough to provide me with a cancellation form first beforehand.

This post has been edited by Orpheus1120: Apr 5 2016, 03:39 PM
fruitie
post Apr 5 2016, 03:42 PM

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QUOTE(sHawTY @ Apr 5 2016, 02:31 PM)
2. TIME no longer offer the RM500 penalty payment for people who move to them. That was a promotion offered before their new plans is launched
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QUOTE(bizness @ Apr 5 2016, 03:16 PM)
Didn't know about this. Everybody still thinks they offer  doh.gif Thanks for the heads up
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Some dealers still offer. smile.gif

Well, even if they don't compensate me, I will still change if only TIME has coverage for my area. sleep.gif
evolutionize
post Apr 5 2016, 03:57 PM

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I've been considering lately to take up the RM179 30Mbps promo then today stumbled that TM ceased the promotion. Any agents or ideas on how I can still get the RM179 promo?
Xefron
post Apr 5 2016, 03:59 PM

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QUOTE(wil-i-am @ Apr 5 2016, 01:13 PM)
Wat if lightning strike?
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if within 1 year...still can claim warranty...don't think they will know or inspect till that further. tongue.gif
djhenry91
post Apr 5 2016, 04:00 PM

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QUOTE(sHawTY @ Apr 5 2016, 02:31 PM)
1. You can only migrate to TIME if TIME Fibre is available in your area. TIME fibre coverage is very limited. Check here http://www.time.com.my/support/internet-coverage-check
2. TIME no longer offer the RM500 penalty payment for people who move to them. That was a promotion offered before their new plans is launched
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i saw tht email from management to agents haha
sHawTY
post Apr 5 2016, 04:15 PM

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QUOTE(evolutionize @ Apr 5 2016, 03:57 PM)
I've been considering lately to take up the RM179 30Mbps promo then today stumbled that TM ceased the promotion. Any agents or ideas on how I can still get the RM179 promo?
Unless your contract is about to end, there is no way to get RM179 for Advance 30 plan unless you know someone high up in TM
EroS
post Apr 5 2016, 04:29 PM

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TM Ends Promo Price For UniFi 30Mbps Plans, Now Starts at RM 199

Will the current customer that is paying RM189 be effected as well? blink.gif flex.gif

This post has been edited by EroS: Apr 5 2016, 04:30 PM
sHawTY
post Apr 5 2016, 05:03 PM

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QUOTE(EroS @ Apr 5 2016, 04:29 PM)
Will the current customer that is paying RM189 be effected as well? blink.gif  flex.gif
No. The RM179 (before GST) that you're paying right now will continue until you terminate the account

The RM199 plan is only for new registration and new upgrades
EroS
post Apr 5 2016, 05:35 PM

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QUOTE(sHawTY @ Apr 5 2016, 05:03 PM)
No. The RM179 (before GST) that you're paying right now will continue until you terminate the account

The RM199 plan is only for new registration and new upgrades
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Thanks. nod.gif
crazy_rose
post Apr 5 2016, 05:36 PM

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QUOTE(EroS @ Apr 5 2016, 04:29 PM)
TM Ends Promo Price For UniFi 30Mbps Plans, Now Starts at RM 199

Will the current customer that is paying RM189 be effected as well? blink.gif  flex.gif
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well ill be damnned bangwall.gif they just fixed the box on the pole yesterday and i cant even apply yet.. price naik already bangwall.gif
megahertz
post Apr 5 2016, 05:55 PM

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guys, im thinking to broke my hyyptb stb for me to get new 1 since its under warranty.
can i turn it on underwater to make short circuit ? hmm.gif
sHawTY
post Apr 5 2016, 05:58 PM

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QUOTE(megahertz @ Apr 5 2016, 05:55 PM)
guys, im thinking to broke my hyyptb stb for me to get new 1 since its under warranty.
can i turn it on underwater to make short circuit ?  hmm.gif
Why?

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