Why is it FB and Insta cannot shareable via hotspots?

Hello Hotlink, I have the same problem as well, but I'm using the Monster Bytes pass, not the free Unlimited ones that you gave after top-up.
I can't access not just Facebook, but also WhatsApp, and Instagram (websites). It says my connection is time-out.

--PMed--

I subscribe monster promo 1gb.
when i opened facebook via hotspot (PC using linux Mint with Chrome browser), it shown as timed out connection. Other website can open fine. Pls rectify this matter. Tq

--PMed--

same problem here...hotlink pls pm me

Hotlink,why cant browser other website except fb and Youtube now even after i purchase 1gb monster promo..,and im using my hp as wifi hotspot..Before I nver facing this kind of problem and i can surf internet normally.But now only can open both fb and youtube.Please pm me hotlink..

same here bro..what happen to maxis actually..they almost make me distrust them now..

I face the same problem. In fact almost all app can't open. Only can view through browser. Any solutions?

Try call their customer service. I port to Digi unlimited dy. 😀

Hi Hotlink,
Today when I tried to browse FB from my laptop via tethering hotspot, same issue. Only for FB. My other frequently browsed web is fine including youtube.
FYI, I purchase daily 1GB via apps. No issue browsing FB using my phone.
My daily quota still available.
Please assist.

Regards,
Azhar
Maxis 0176570292



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Hi, have you resolve your problem? I'm facing the same issue here.
Just purchase weekly RM10 for 1GB but can't surf FB from my laptop.
If I don't purchase internet without FREE FB, yes, can surf FB from my laptop. And I'm using USB tether from my phone to laptop.

Hi azhar4478

May we know does the issue still persist if you tethering to other device?

TQ

Same problem here. I bought 1GB daily data, and have FB access pass to.

Can only access facebook on the mobile app. Can't access facebook on my tethered PC. I think the fb pass is causing the problem.

Same issue. All the while it is working but starting this week I purchase daily pass it started not working anymore

Hi Hotlink,

Also having the exact same problem as several other users including azhar4478. And yes, issue still persists when tethering to other devices.

If I had known this was a problem I wouldn't have even purchased a pass, seeing as before buying a pass I could still access FB through tethering with no problems at all. If possible, I would rather have the FB 999GB pass disabled than not being able to access FB at all on my comp. Only speaking for myself though.

Hi azhar4478,

Do you face the same issue when you try to us the FREE 999GB data on FB?


TQ

i cant open fb and instagram on tethering. on 2gb daily pass with free 999gb fb.

I could access FB via phone, but couldnt access FB on hotspot, something is wrong

Hi jex-koi,

Pls note that, for existing Hotlink user, currently mobile internet daily pass came with Free FB 999GB. (Promo up to 31 Dec 2017 - as per current update)
This passes only can be access via mobile & not via tethering/hotspot.

Alternatively you may purchase weekly/monthly pass for such activities (until the promo ends)

Hope this clarifies.

TQ