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cant open facebook with maxis, others can open but not facebook
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balticsamurai
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Jan 9 2018, 11:50 AM
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New Member
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Same issue here. On the phone I've got no problems with Facebook or Instagram. I've got 6GB left on my prepaid so it's not an issue. When I connect my laptop using Hotspot, I can access Internet except for Facebook and Instagram. I called the helpdesk and they suggested trying different browser, disconnecting and reconnecting etc. None of which works.
I'm paying 60RM/month just so I can work on the way and use the Hotspot. I'm a marketer so FB and IG are critically important to my work.
Has anyone found a solution?
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TSkucingmainan
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Jan 9 2018, 01:10 PM
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Getting Started

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QUOTE(balticsamurai @ Jan 9 2018, 11:50 AM) Same issue here. On the phone I've got no problems with Facebook or Instagram. I've got 6GB left on my prepaid so it's not an issue. When I connect my laptop using Hotspot, I can access Internet except for Facebook and Instagram. I called the helpdesk and they suggested trying different browser, disconnecting and reconnecting etc. None of which works. I'm paying 60RM/month just so I can work on the way and use the Hotspot. I'm a marketer so FB and IG are critically important to my work. Has anyone found a solution? Try Tor browser. Maxis don't bother to rectify the problem.
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Theoutspokenguy
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Jan 9 2018, 01:43 PM
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QUOTE(kucingmainan @ Jan 9 2018, 01:10 PM) Try Tor browser. Maxis don't bother to rectify the problem. Maxis don't think it's a problem so why need rectify. It allow unlimited Facebook on mobile only.
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ngcheechong
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Jan 9 2018, 04:07 PM
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New Member
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The issue seems resolved at the moment... dunno if this linkedin article has anything to do with it This post has been edited by ngcheechong: Jan 9 2018, 04:07 PM
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Icehart
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Jan 10 2018, 11:53 AM
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I thought I'm the only one, but looks like this issue happens only when you tether your internet connection to access Facebook via laptop.
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cokelate
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Jan 11 2018, 10:19 PM
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New Member
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Still no solution on this matter? Been going on for months? I just recently bought hotlink prepaid but cant use fb when tathering via hotspot. Then found this thread. Are u able to assist us?
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cokelate
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Jan 11 2018, 10:30 PM
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New Member
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9months agooo hotlink still no resolution?
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GearRevolution
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Jan 12 2018, 01:42 AM
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Getting Started

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Trying Tor Browser
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TSkucingmainan
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Jan 12 2018, 06:56 AM
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Getting Started

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QUOTE(cokelate @ Jan 11 2018, 10:19 PM) Still no solution on this matter? Been going on for months? I just recently bought hotlink prepaid but cant use fb when tathering via hotspot. Then found this thread. Are u able to assist us? Tor browser or VPN.
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ngcheechong
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Jan 12 2018, 02:36 PM
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New Member
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Sadly, the problem comes back!!!
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cyc_gt4
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Jan 19 2018, 12:34 PM
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New Member
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Finally i can access to FB. But dont know will it last...
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