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 cant open facebook with maxis, others can open but not facebook

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balticsamurai
post Jan 9 2018, 11:50 AM

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Same issue here. On the phone I've got no problems with Facebook or Instagram. I've got 6GB left on my prepaid so it's not an issue. When I connect my laptop using Hotspot, I can access Internet except for Facebook and Instagram. I called the helpdesk and they suggested trying different browser, disconnecting and reconnecting etc. None of which works.

I'm paying 60RM/month just so I can work on the way and use the Hotspot. I'm a marketer so FB and IG are critically important to my work.

Has anyone found a solution?
TSkucingmainan
post Jan 9 2018, 01:10 PM

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QUOTE(balticsamurai @ Jan 9 2018, 11:50 AM)
Same issue here. On the phone I've got no problems with Facebook or Instagram. I've got 6GB left on my prepaid so it's not an issue. When I connect my laptop using Hotspot, I can access Internet except for Facebook and Instagram. I called the helpdesk and they suggested trying different browser, disconnecting and reconnecting etc. None of which works.

I'm paying 60RM/month just so I can work on the way and use the Hotspot. I'm a marketer so FB and IG are critically important to my work.

Has anyone found a solution?
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Try Tor browser. Maxis don't bother to rectify the problem.
Theoutspokenguy
post Jan 9 2018, 01:43 PM

I buwee ktards ke ke
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QUOTE(kucingmainan @ Jan 9 2018, 01:10 PM)
Try Tor browser. Maxis don't bother to rectify the problem.
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Maxis don't think it's a problem so why need rectify.

It allow unlimited Facebook on mobile only.
ngcheechong
post Jan 9 2018, 04:07 PM

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The issue seems resolved at the moment... dunno if this linkedin article has anything to do with it tongue.gif

This post has been edited by ngcheechong: Jan 9 2018, 04:07 PM
Icehart
post Jan 10 2018, 11:53 AM

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I thought I'm the only one, but looks like this issue happens only when you tether your internet connection to access Facebook via laptop.
cokelate
post Jan 11 2018, 10:19 PM

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Still no solution on this matter? Been going on for months? I just recently bought hotlink prepaid but cant use fb when tathering via hotspot. Then found this thread. Are u able to assist us?
cokelate
post Jan 11 2018, 10:30 PM

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9months agooo hotlink still no resolution?
GearRevolution
post Jan 12 2018, 01:42 AM

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Trying Tor Browser
TSkucingmainan
post Jan 12 2018, 06:56 AM

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QUOTE(cokelate @ Jan 11 2018, 10:19 PM)
Still no solution on this matter? Been going on for months? I just recently bought hotlink prepaid but cant use fb when tathering via hotspot. Then found this thread. Are u able to assist us?
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Tor browser or VPN.
ngcheechong
post Jan 12 2018, 02:36 PM

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Sadly, the problem comes back!!!
cyc_gt4
post Jan 19 2018, 12:34 PM

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Finally i can access to FB. But dont know will it last...

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