cant open facebook with maxis, others can open but not facebook
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 Dec 10 2017, 07:15 PM
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Senior Member
4,602 posts Joined: Nov 2017  
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QUOTE(xzilem @ Dec 10 2017, 05:14 PM) #Hotlink why dont you bring this to maxis facebookPlease understand this statement. Don't block the access to fb when using the monthly quota.  |
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Dec 11 2017, 12:53 AM
Show posts by this member only | IPv6 | Post
#62
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Junior Member
12 posts Joined: Sep 2005 
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Obviously, the network team and their managers forgot something very crucial: FB is also an identify provider for many other websites like Instagram, Vimeo, Spotify etc... Users CANNOT Sign-In with FB on their desktop browsers when using tethering.
DO NOT subscribe to HOTLINK FAST and the FB 999GB data plans. QUOTE(trademarkedTM @ Dec 10 2017, 04:37 PM) So glad i found this thread and it's not just me with this issue. HOTLINK: Read peoples posts and don't just keep replying with the same response because you DO NOT understand what the people here are trying to tell you. Take the time to LISTEN. These people DON"T CARE about the 999GB facebook and would gladly GIVE IT AWAY. They don't mind if their facebook activity uses up their monthly quota, they just NEED some kind of facebook access via hotspot. If you block the 999GB for hotspot that's fine, THEY ARE OK WITH THAT, but you are blocking them completely and they can't use their regular data to access facebook. SOLUTION: Allow facebook access through hotspot but have it count towards monthly quota and not 999GB allowance. PROBLEM WILL BE SOLVED. HOTLINK: DO YOU UNDERSTAND? |
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Dec 11 2017, 01:18 AM
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Newbie
3 posts Joined: Nov 2017
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QUOTE(zaqplm @ Dec 11 2017, 12:53 AM) Obviously, the network team and their managers forgot something very crucial: FB is also an identify provider for many other websites like Instagram, Vimeo, Spotify etc... Users CANNOT Sign-In with FB on their desktop browsers when using tethering. Clearly, they don't test their new services before rolling them out. I suppose, they don't need to, business for them is probably.... easy.DO NOT subscribe to HOTLINK FAST and the FB 999GB data plans. |
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Dec 11 2017, 02:28 AM
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All Stars
17,515 posts Joined: Feb 2006 From: KL
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actually got to hope lowyat pick this up and viral it. then they will do stg about it.
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Dec 11 2017, 04:09 AM
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Senior Member
4,602 posts Joined: Nov 2017
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QUOTE(trademarkedTM @ Dec 11 2017, 01:18 AM) Clearly, they don't test their new services before rolling them out. I suppose, they don't need to, business for them is probably.... easy. that is how maxis do business all this while. I am still stuck in old plan. If i dont upgrade to their latest plan i lose rewards and benefit. |
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Dec 11 2017, 10:06 AM
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Junior Member
179 posts Joined: Jan 2003 From: on earth 
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same problem here subscribe to hotlink RED Pass RM70
cannot fb tethering via pc plz take back your 999 gig stupid data, slow like hell even in Penang major city stupid package comes from stupid manager idea |
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Dec 11 2017, 01:30 PM
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Newbie
3 posts Joined: Nov 2017
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As a work around, you can use a VPN service. I needed one for netflix and amazon tv, and my insurance company, so I decided to sign up anyway, but it's not an ideal solution for someone who doesn't otherwise need a VPN.
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Dec 11 2017, 02:16 PM
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Senior Member
918 posts Joined: Apr 2005
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QUOTE(Theoutspokenguy @ Dec 10 2017, 07:15 PM) why dont you bring this to maxis facebook well, my main line right now is umobile and i will mnp to maxis postpaid later. Hotlink is just my backup line. |
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Dec 11 2017, 04:25 PM
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Junior Member
289 posts Joined: Jun 2010 From: Sinai Peninsula
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QUOTE(Theoutspokenguy @ Dec 10 2017, 07:15 PM) why dont you bring this to maxis facebook Maxis + hotlink FB page last update almost a month ago. They go full blown on "ada aku kesah" mode. |
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Dec 11 2017, 05:12 PM
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Newbie
24 posts Joined: Dec 2017
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https://forum.lowyat.net/topic/3807181/+440
Now Hotlink reply in another topic: "is there any error prompt?" Obviously they don't care about this issue. OMG OMG OMG  #Hotlink |
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Dec 12 2017, 09:32 PM
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Junior Member
425 posts Joined: Apr 2011
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obviously, they dont understand the user behavior. they definitely set the wrong policies in the PCRF or PS core part. their marketing team not understand the user requirements. hotlink can just reduce the monthly quota for facebook via tethering but please do not totally block it. this is giving users bad customer experience. the one to be blame should be on the marketing team of hotlink. piece of shit.
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Dec 13 2017, 07:34 AM
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Junior Member
289 posts Joined: Jun 2010 From: Sinai Peninsula
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QUOTE(stockerzzz @ Dec 12 2017, 09:32 PM) obviously, they dont understand the user behavior. they definitely set the wrong policies in the PCRF or PS core part. their marketing team not understand the user requirements. hotlink can just reduce the monthly quota for facebook via tethering but please do not totally block it. this is giving users bad customer experience. the one to be blame should be on the marketing team of hotlink. piece of shit. They understand. They just don't bother. |
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Jan 2 2018, 12:34 AM
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Junior Member
76 posts Joined: Aug 2012
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#Hotlink please reply us!!!
im also having problem on surfing into facebook and instagram, why cant you guys make the system smarter that can deduct from normal data? we are not using it for 999gb facbook ! please be responsible ! This post has been edited by Joeng: Jan 2 2018, 12:35 AM |
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Jan 2 2018, 01:54 PM
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Junior Member
425 posts Joined: Apr 2011
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add 1 more service, whatsapp web is not able to use also
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Jan 3 2018, 10:05 AM
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Junior Member
62 posts Joined: Oct 2012
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I'm using hotlink card in the mini wifi router, now I too can't access facebook and web whatsapp. Stupid maxis, really sux!!!
This post has been edited by rtek84: Jan 3 2018, 10:06 AM |
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Jan 3 2018, 10:08 AM
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Junior Member
62 posts Joined: Oct 2012
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better you guys block lowyat too so we can't voice out! fucking piece of shit... ananda can go eat my shit!
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Jan 3 2018, 10:26 AM
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Junior Member
289 posts Joined: Jun 2010 From: Sinai Peninsula
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Only option is to use VPN. Maxis don't bother anymore. I'm monthly red pass. Also can't access said website.
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Jan 3 2018, 04:54 PM
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Senior Member
2,354 posts Joined: Apr 2015
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Hi,
Please be inform that the Free 999GB Facebook Pass can only be use via the phone with the Hotlink SIM itself. If you are using hotspot/tethering, certain application such as Facebook & Instagram will be block. Thank you for your feedback on this & we have highlighted this issue to our relevant team to look into it for future service enhancement. TQ |
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Jan 7 2018, 05:01 PM
Show posts by this member only | IPv6 | Post
#79
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Junior Member
164 posts Joined: Oct 2014
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QUOTE(#Hotlink @ Jan 3 2018, 04:54 PM) Hi, Hotlink Free 999GB FB bundle with Free stupid #HotlinkPlease be inform that the Free 999GB Facebook Pass can only be use via the phone with the Hotlink SIM itself. If you are using hotspot/tethering, certain application such as Facebook & Instagram will be block. Thank you for your feedback on this & we have highlighted this issue to our relevant team to look into it for future service enhancement. TQ This post has been edited by GearRevolution: Jan 7 2018, 05:02 PM |
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Jan 9 2018, 12:50 AM
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Newbie
7 posts Joined: Nov 2006 From: KL, Malaysia
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QUOTE(#Hotlink @ Jan 3 2018, 04:54 PM) Hi, Can you take away the "Free 999GB Facebook" from my monthly pass? You cannot force us to take something we don't want!Please be inform that the Free 999GB Facebook Pass can only be use via the phone with the Hotlink SIM itself. If you are using hotspot/tethering, certain application such as Facebook & Instagram will be block. Thank you for your feedback on this & we have highlighted this issue to our relevant team to look into it for future service enhancement. TQ This post has been edited by ngcheechong: Jan 9 2018, 12:51 AM |
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