Maxis are still trying to increase the ARPU while countering across the board price cut competition from other Telcos.

Last question: What if i am bashing umobile, digi, and celcom all together, Will you support them and subscribe it all? Every telco are under attack everyday and did you defend everyone of them? (But i agree that the guy bashing the woman is discrimination, good job to defending that.)

Valid or invalid, i don't wish to argue this with you. Everyone has their own standard measurement. You too assuming I am same as the other FB commentors.

Still the same word, do whatever you think you are right, and utilise your power as customer.

How funny is this, while all these so called 'loyal' or 'special' plan problem is on going, I got a called from Maxis said I am selected for upgrading my plan to rm188 per month, wtf, I am not even fully utilised my current monthly plan which is lower price of course...and maxis want me to upgrade pay more...clever strategy. I do really wonder how they 'select' customer based on 'customer data'

Was considering to port to Maxis from Digi.... Will stay on now.  Sorry Maxis.

I believe maxis staff task these days > select customer > select CUSTOMISED package hoping the select customer feel super special >conclusion I love maxis, maxis the best! 

Update 04/04/16

My friend just pm me telling her story with Maxis 68 plan for east Malaysian

She subscribed maxis promo plan for Sabah and Sarawak the other day, and ported out in less than a week.
The 5gb data is actually a 1+4 where that 4gb cannot be used in west msia (which they nvr mention to her at the first place).
And maxis told her they gonna bar her number cause she is using that plan in kl.

She subscribed this during she pay a visit back to her hometown at east Malaysia that day.

So please TAKE NOTE ON THIS!

Yup, looks like an attempt to breed a bunch of hardcore Maxis fans that would advertise Maxis through words-of-mouth for free. It's every marketers' dream that every consumer advertise for their company without a costs.

Just ignore that fella, it seem like here is here for the sake of argue with people.

Yes,  agree with you. Some people here should focus more on the package, service etc and not who is the person behind that, whether he/she is performing or making the right choice is none of your concern, leave that to Maxis management team to decide.

How funny is this, while all these so called 'loyal' or 'special' plan problem is on going, I got a called from Maxis said I am selected for upgrading my plan to rm188 per month, wtf, I am not even fully utilised my current monthly plan which is lower price of course...and maxis want me to upgrade pay more...clever strategy. I do really wonder how they 'select' customer based on 'customer data'

I believe maxis staff task these days > select customer > select CUSTOMISED package hoping the select customer feel super special >conclusion I love maxis, maxis the best! 

Thank you.
This is the reason why maxis make many peoples mad.
Those upgrade plan should offer to the peoples finish quota or purchase booster every month.
Back to 4-6years ago, maxis CS/loyalty teams were really good. They really did the survey and offered suitable plan. I only spent 80% of my quota, they won't call me to upgrade, but was giving me RM10 rebate, and free upgrade quota once. I also received some cheaper broadband package, higher subsidized phone package, which were never received anymore last 3 years.

You may have read of an exaggerated Maxis save offer in the lowyat.net forum that has been circulating recently when it was first posted on 9 March 2016. We just want to say that this save offer does not exist in the way it was described.

As with any company that has good data on customers, we often design and run targeted campaigns based on factors such as tenure, types of services used, payment history and many more. These targeted campaigns are to ensure that customers get to try out the varied services and plans that Maxis offers.

Sometimes Maxis uses offers to stimulate trial of new services. Every now and then we also offer special deals to get our customers to switch in their family members as Maxis customers, sometimes to extend a contract.

Additionally, in conjunction with Maxis’ 4G expansion into more towns in Sabah and Sarawak, we launched an introductory 4G promotion that comes with more data. We simply want the East Malaysian residents to enjoy the 4G experience with the upgraded network. The network upgrade has already happened in other parts of the country and now brings the same improved performance to 8 towns across East Malaysia.

Looks like their FB team has gone on leave. Today, they haven't posted a reply to any of the angry customers to ask them to "AskMaxis" yet...

Siapa makan cili...

maybe they got emergency meeting on the issue 

donno who gonna get fired 

No la, they've probably been ordered to shut up till their new plan is released in the next few days in the hope that the situation will cool down and Malaysians will forget, which we often do.

Hehehe
Lucifah also join
Xp

No la, they've probably been ordered to shut up till their new plan is released in the next few days in the hope that the situation will cool down and Malaysians will forget, which we often do.

silence is golden 

anyhow I don't think we Malaysian would forget so soon. it's would be "hot" maybe until end of the month 

No la, they've probably been ordered to shut up till their new plan is released in the next few days in the hope that the situation will cool down and Malaysians will forget, which we often do.