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Maxis, Maxis
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JayChouYEE
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Apr 2 2016, 12:51 PM
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QUOTE(Fighteden @ Apr 2 2016, 11:54 AM) A little bit of course, which it is being offered based on our current usage. They offer whatever that is nearest to our average usage per month, which make sense, why would they offer you something cheaper than what you are already paying? Besides their highr charges on plans, Maxis has the best coverage and customer service so far I've seen, Digi being the worst for me. you got the point.depend on customer focus on quality or cost cheaper.Want cheaper thing then port out to Celcom and Digi.Want quality then only choice to stay with Maxis.Although I not very agree the counter offer way made my maxis to some of the customers.but if want try whether can get the offer just port out and wait for the call from maxis. Mostly people is they want the counter offer but no dare to submit port out because scare later maxis didn't call them.In the heart,they still want stay maxis.
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JayChouYEE
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Apr 2 2016, 12:55 PM
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QUOTE(dino89 @ Apr 2 2016, 12:53 PM) Yalo, so thats why now in process of porting out. Going to "test water" with Digi and see whether their line is acceptable in my area. If Maxis "Loyalty Team" does not counter offer with a better plan and I find that Digi has acceptable signal/data in my area, I will port all my numbers to Digi Good,you try celcom before? Normally people port out to celcom because coverage better than digi...
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JayChouYEE
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Apr 2 2016, 04:55 PM
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soon will have a lot of people come out complaint because too many people port in celcom and celcom didn't increase the number of tower to fulfill the high population area.
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JayChouYEE
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Apr 2 2016, 05:04 PM
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QUOTE(nexona88 @ Apr 2 2016, 05:01 PM) network congestion on Celcom coming soon so that time don't complain ya  haha maxis users will because less people use maxis mean will not suffer network congestion.Can get better quality and speed.
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JayChouYEE
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Apr 2 2016, 05:08 PM
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QUOTE(nexona88 @ Apr 2 2016, 05:07 PM) but still super expensive  ya,hopefully the plan release next week will be cheaper a bit. Although I didn't hope the plan will cheaper or same with celcom/digi.
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JayChouYEE
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Apr 2 2016, 05:12 PM
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QUOTE(nexona88 @ Apr 2 2016, 05:09 PM) a lot of people are waiting for the so-called "new" plan. let's see how "good" are the plan  This maybe the new plan will release. RM 98 5GB DATA+Unlimited Call & SMS RM128 7GB DATA+Unlimited Call & SMS RM158 10GB DATA+Unlimited Call & SMS RM188 15GB DATA+Unlimited Call & SMS
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JayChouYEE
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Apr 2 2016, 07:33 PM
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QUOTE(wil-i-am @ Apr 2 2016, 05:39 PM) this is just a guess. The info I guess is based on some of the people get call from maxis. I think maybe will have some rebate like RM10 per month like that.because some of the people get 118 7gb and I quite sure some of the people will port back after few month from other telco because some of them want speed and quality coverage. This post has been edited by JayChouYEE: Apr 2 2016, 07:38 PM
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JayChouYEE
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Apr 2 2016, 07:35 PM
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QUOTE(hitch80 @ Apr 2 2016, 06:02 PM) RM98 definitely not going to work. I belive my previous wishful packages are way better. Personally to me it isn't only about more data, it is also about saving RM I am still go for RM48 for 3gb (they can kick out the surfmore and maxisgo with this) RM68 for 5gb (can compete with celcom gold with RM12.70 saving after GST) RM88 for 7gb (just for those who requires more data but do not want to punch a hole / holes in their pocket) Ooh and everything with unlimited calls and sms of course, but to kesian maxis a bit probably the RM48 with limited to 500 minutes calls/sms. i can hardly finish 10 sms with my celcom 38!! In today's economy ppl try to cut some spending in any way they can 99.9% your dream won't come true.  if follow the plan you said,the east Malaysia maxis plan will become expensive than west Malaysia. This post has been edited by JayChouYEE: Apr 2 2016, 07:40 PM
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JayChouYEE
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Apr 3 2016, 10:40 PM
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QUOTE(zero5177 @ Apr 3 2016, 10:33 PM) I went to Maxis centre to check my account, (not port out) but they did tell me I got offered with RM78 package with 5GB data and unlimited calls & sms. I even receive the sms as well when register for the que. So about this loyalty program thing, can I assume they did have promotion for their loyal customer just that we have to find it out on our own like giving them a call or visiting their maxis centre? Btw I did not take that plan as I don't plan to spend more than 50 a month. I think it is the new plan that will release this month...
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JayChouYEE
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Apr 4 2016, 01:39 PM
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QUOTE(hirror @ Apr 4 2016, 01:36 PM) I think they will offer the plan that will release soon,but confirm not the plan as you said based on current situation.
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JayChouYEE
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Apr 4 2016, 10:20 PM
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QUOTE(xronban @ Apr 4 2016, 09:56 PM) today i just port in to digi, maxis they also call me for the plan 88 8GB But i request for rm68 7GB but he say east malaysia only.i think this is cheating ppl only. how come east malaysia can do but west malaysia cannot?cant believe it. so you accept or reject the offer?
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JayChouYEE
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Apr 5 2016, 12:47 PM
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QUOTE(OKLY @ Apr 5 2016, 12:35 PM) Perhaps they might just add another 2GB of data to their existing plans. One Plan 98 - 3GB One Plan 128 - 5GB One Plan 158 - 7GB One Plan 188 - 9GB In Maxis' point of view: "You asked for more data and we delivered" The info you get from?
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JayChouYEE
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Apr 5 2016, 02:46 PM
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QUOTE(jusbella @ Apr 5 2016, 02:43 PM) I'm hotlink loyal customer for almost 10 years. Do I eligible getting RM68 for 5GB data + unlimited call & SMS + no contract? I'm thinking to change to postpaid. you may wait for the postpaid plan that will release soon.
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JayChouYEE
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Apr 5 2016, 04:09 PM
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QUOTE(DonnerGott @ Apr 5 2016, 04:01 PM) I maybe pissed, but not lossing my wits. That's why I'm sharing this detail so that others wouldn't continue to fall for Maxis Shallow , 3rd Class marketing tactics. And Yes, I already opted the said package. Update: They gave me 3 GB free data since they failed to switch on my new plan on time as an apology. can you upload the screenshot for the mymaxis app show the quota available now?
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JayChouYEE
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Apr 5 2016, 08:55 PM
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QUOTE(hitch80 @ Apr 5 2016, 08:51 PM) question now is, when will maxis officially announce the rumoured new plan?? They should start ASAP for at least some damage control if not totally fix it. for your info,actually it is soon and rumor said maybe 7th april. For those who want port out,most of them will received a call for the information about the new plan. So I think maxis will release the plan at the time they planned.
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JayChouYEE
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Apr 5 2016, 09:55 PM
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QUOTE(steventan85 @ Apr 5 2016, 09:52 PM) Don't need to talk like that . they just follow instruction and no authority for them . [I] agree with you
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JayChouYEE
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Apr 5 2016, 10:06 PM
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QUOTE(hensky @ Apr 5 2016, 10:05 PM) maybe - 50% monthly fees for maxis one plan (both new and existing customers) effective 7th april 2016? fees I think won't deduct until 50% but I think will get more data.
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JayChouYEE
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Apr 6 2016, 12:09 AM
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QUOTE(kc6012 @ Apr 5 2016, 11:25 PM) Latest update Previously I said they offer me 7GB for RM88 and unlimited call (another free 1GB for 6 months) Today I feel quite angry as one of the cs scold my good friend as my friend try to get some offer. So just now I rang them a call, I tell them you give me 7GB only but some customer get 10GB for RM88. Immediately they pass my line to higher level. After conversation, my offer will be RM88 for 15GB Data plus free 1GB for next 6 months and another free 1GB for next 1 year. Which means for next 6 months I will get 17GB, after 6 months I get 16GB, after 1 year I will get 15GB. I think this is the best offer I get so far you already received the 17GB in you account? or need wait until 7 April?
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JayChouYEE
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Apr 6 2016, 10:58 AM
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QUOTE(kc6012 @ Apr 6 2016, 12:20 AM) Reflected in 10 minutes after end the call before this,you are the one who received the special offer for RM 88 7GB ?
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JayChouYEE
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Apr 6 2016, 11:40 AM
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QUOTE(cpmlml @ Apr 6 2016, 11:39 AM) I call up Maxis and you know what, they told me I can upgrade from RM158(5GB) currently to 15GB but pay RM 188 per month, what the Fxxx, I am asking them why I pay RM 158 still getting the bloody 5GB but others all got higher quota, this is what they gave me, I ask can you give 10GB for my RM 158 that I am paying now, they said cannot. for them all their customer is $$$, the most important thing for them is $$$ not you and me that their loyal customers as they think we are stupid enough, so go ahead to stay with Maxis if you are like me, the stupid customer that still tight with the contract. so isn't mean current 188 user will automatic get 15gb data? since it is the highest rate plan for maxis...
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