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> Maxis giving unfair treatment to customers, Bye Maxis

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ganz
post Mar 9 2016, 09:56 PM

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http://www.malaysianwireless.com/2016/02/m...internet-users/

Maxis only lost 19k customer in 3q2015 with ARPU of rm105..

Adding 109k customer under one plan with ARPU at RM150

People don't care.. Maxis don't care

Hahaha
even_steven
post Mar 9 2016, 09:57 PM

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U need to understand. The offer is not made by CS. There is a small dedicated team called the "save team" or something. Their job is to try retain customer, especially those who have been with them for a long time and got good paying records when they want to opt out from the company. If you don't do anything like that, you won't get any calls from them.
evilsmile
post Mar 9 2016, 09:58 PM

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QUOTE(G_KeN @ Mar 9 2016, 09:53 PM)
lol 6% gst isnt that bad. n im not planning to port out because maxis has the most stable 4g connection (at least here in Kuching). its the only 4g connection whereby i can play fifa 16 online smoothly LOL (yes my house does not have TM telephone line nor unifi. fcuk you TM)
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wow gaming using data plan

how much u subscribe monthly?
bamkai
post Mar 9 2016, 09:59 PM

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Happens to me when i wanted to change to digi 65. Offer me kao kao but i reject all cos i know their tactic and piss off. They also try to delay the transition process even already no contract. Fk u maxis
ihatemynahs
post Mar 9 2016, 10:07 PM

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Post on their forum lah.

Their forum veli fast got reply 1.

See wat they say then lipot back here.
TSjackson5759
post Mar 9 2016, 10:07 PM

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QUOTE(bamkai @ Mar 9 2016, 09:59 PM)
Happens to me when i wanted to change to digi 65. Offer me kao kao but i reject all cos i know their tactic and piss off. They also try to delay the transition process  even already no contract. Fk u maxis
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am going to port out tomorrow see if they are cheap skate enough to call me and give me offer kao kao too lol laugh.gif
TSjackson5759
post Mar 9 2016, 10:07 PM

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QUOTE(ihatemynahs @ Mar 9 2016, 10:07 PM)
Post on their forum lah.

Their forum veli fast got reply 1.

See wat they say then lipot back here.
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link pls?
SUSVelocity
post Mar 9 2016, 10:09 PM

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QUOTE(ihatemynahs @ Mar 9 2016, 10:07 PM)
Post on their forum lah.

Their forum veli fast got reply 1.

See wat they say then lipot back here.
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you start we joined in
ganz
post Mar 9 2016, 10:11 PM

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QUOTE(Velocity @ Mar 9 2016, 10:09 PM)
you start we joined in
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Count me in
ihatemynahs
post Mar 9 2016, 10:12 PM

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QUOTE(jackson5759 @ Mar 9 2016, 10:07 PM)
link pls?
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Maxis Forums
SUSVelocity
post Mar 9 2016, 10:13 PM

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QUOTE(ihatemynahs @ Mar 9 2016, 10:12 PM)
start the thread
jonchai
post Mar 9 2016, 10:13 PM

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I'm also opting out once my 2 years contract expires
ihatemynahs
post Mar 9 2016, 10:13 PM

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QUOTE(Velocity @ Mar 9 2016, 10:09 PM)
you start we joined in
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I start wat? confused.gif

I not the one having issue here. blink.gif
G_KeN
post Mar 9 2016, 10:18 PM

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QUOTE(evilsmile @ Mar 9 2016, 09:58 PM)
wow gaming using data plan

how much u subscribe monthly?
*
currently rm75 for 5gb. later this month will become rm150+ because compulsory to take maxis one (5gb as well) for the galaxy s7 edge zerolution program.

fifa 16 online match, 1 match roughly 10mb. not bad. usually left 1 gb data by the end of the month (with occasional web surfing n fb.)

my area has celcom n digi 4g too, but tested both n they r a bit laggy when it comes to gaming.

i have celcom magic sim for all my websurfing downloading works in midnight lol.
poooky
post Mar 9 2016, 10:19 PM

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I used mexis 3GB 1.5GB peak n offpeak broadband for about a yr + a coupl yrs back. Was paying RM50 a month. Then wan cancel n change 2 umobile MB68 promotion.

A day after cancel Mexi call me offer RM 18 for 1GB. I ask why b4 dun gib me they say for loyal customer. Naturally I declined n they say offer still valid sonce record call n if I still wan can. I dunno lolm maybe cos I olweis paid early n ontime.
TSjackson5759
post Mar 9 2016, 10:19 PM

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https://forum.lowyat.net/index.php?showtopic=3890167

Thread started! But not sure will kena remove due to repost or not.. lol
poooky
post Mar 9 2016, 10:19 PM

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I used mexis 3GB 1.5GB peak n offpeak broadband for about a yr + a coupl yrs back. Was paying RM50 a month. Then wan cancel n change 2 umobile MB68 promotion.

A day after cancel Mexi call me offer RM 18 for 1GB. I ask why b4 dun gib me they say for loyal customer. Naturally I declined n they say offer still valid sonce record call n if I still wan can. I dunno lolm maybe cos I olweis paid early n ontime.

For phone Umi20 enuff ady. Celcom prepaid fpr calls.
aLittleMisfit
post Mar 9 2016, 10:19 PM

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cb la.. i maxis user for more than 12years

change to celcom they langsung no call me oso
howszat
post Mar 9 2016, 10:23 PM

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QUOTE(G_KeN @ Mar 9 2016, 10:18 PM)
currently rm75 for 5gb. later this month will become rm150+ because compulsory to take maxis one (5gb as well) for the galaxy s7 edge zerolution program.

fifa 16 online match, 1 match roughly 10mb. not bad. usually left 1 gb data by the end of the month (with occasional web surfing n fb.)

my area has celcom n digi 4g too, but tested both n they r a bit laggy when it comes to gaming.

i have celcom magic sim for all my websurfing downloading works in midnight lol.
*

In Kuching no TM line?

Or you mean out of Kuching?

xzilem
post Mar 9 2016, 10:25 PM

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QUOTE(G_KeN @ Mar 9 2016, 10:18 PM)
currently rm75 for 5gb. later this month will become rm150+ because compulsory to take maxis one (5gb as well) for the galaxy s7 edge zerolution program.

fifa 16 online match, 1 match roughly 10mb. not bad. usually left 1 gb data by the end of the month (with occasional web surfing n fb.)

my area has celcom n digi 4g too, but tested both n they r a bit laggy when it comes to gaming.

i have celcom magic sim for all my websurfing downloading works in midnight lol.
*
And... Just like ts say, you're paying full rm158 for 5gb, at the same time a lot of people already got counter offer of rm68 for 5gb and rm88 for 7gb.

Congratulations of becoming maxis premium user.

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