Hi, a colleague of mine wants to sell his VW Passat CC & offered me quite interesting price. However, I am worried about several things since there has been issues with VW especially its DSG & TSI engine.

The car is year 2013, mileage around 50,000 kms. Got few years warranty left. Outlook is great, just like a new car. Owner claimed that the car is running good without any problem. It's a 1.8 TSI model with 7 speed DSG.

I read from many forums, some said only 1.4 TSI + DSG is problematic but not the 1.8 TSI with DSG. Some said the previous version of Passat CC with 2.0 is better than the 1.8TSI. Not sure how far this is true. any comments?

the problem is with the gearbox. check the type of dsg..6 speed or 7 speed.

If u scare dont buy it.. Im the owner of dsg dq200 7 speed dry clutch. Almost 2 years using it and currently mileage 47660.. Running nearly to 300nm torque so far so good..

Its a 7 speed type dsg. So is this the problematic one everyone is talking about?

Oh, is it identical model? I kinda fear of upcoming problems especially the gearbox. Currently its running smoothly. I heard vw malaysia already resolved the problem. Is there such thing?

Before u actually buy it , visit any VW and check out their current price . Passat is going for RM30k or RM40k off retail price last few weeks before CNY , a friend bought 1 . VW is trying to clear their old stock . Those are 2014 cars but new and cant sell .

Cc still rm180k.. Passat b7 can get around 125k otr.

Bro, what car u currently using? & what type of car u looking for?

Honestly, passat cc only good in terms of look. Gearbox will give u prob one day. If u like passat cc, buy the pre facelift. That one is 6 speed, less problem.

Recently, I ditched my golf tsi dsg & bought a mazda 3. One of the best decision ever.

sorry , typo ... pre-registered cc is what i meant

This post has been edited by Noobi3: Feb 15 2016, 08:11 PM

There is a lot of pre reg VW car at Ming Heng gombak.. Some with mileage some is 0.

Thanks, will check will local dealership to compare the price. VGM announced that all probs with DSG is resolved through the use of mineral oil & new mechatronics, is this a permanent fix to the infamous dsg problem?

Currently using Lr discovery 4. Bought it for the space & 4x4 capability. Now looking for a sporty sedan for a simpler ride.

I'm referring to VW msia , not used car dealers . . . They are new cars . Upon confirmation by buyers and deposit paid , they will register the car to the dealer eg goh brothers or whichever dealers u got it from . Then they will transfer it to u , as a demo car unit sold off . Some practice other car dealers like bmw are doing for a while .

If can..try avoid vw cars.although it is a good cars, but the possibility to be hit with dsg problem is really high..I suggest u get peugeot 508, or ford mondeo..both this car got turbo and price under rm100k..just search at mudah.my .2nd hand price really drop kaw2 because this 2 cars are not that cheap to maintain.but since u said ur current car is land rover, then it should be no problem to maintain this 2 cars..

I don't think Peugeot or Ford will give a more reliable ride than a VW, generally speaking. The Mondeo is quite uncommon so the fear is more of spare parts availability.

High five bro! Just did the same thing, ditch my golf tsi for Mazda 3

Ming Heng is same as VW MHV Autohaus gombak and setapak. Own by dato ming heng. If u cannot find pre reg at mhv autohaus, go to ming heng used car.

I bought pre reg jetta from mhv autohaus also..

mind sharing the price that you got for a pre reg jetta?

tried the car today. transmission feels good. driving feels a little bit laggy perhaps due to the 18" wheels? all gadgets & gizmos working perfectly tho.. still deciding whether to proceed or not

this one he is letting go slightly above 100k which is relatively cheaper compared to used & pre-owned market. even the discounted unregistered stocks r still selling at 180k-200k

This post has been edited by ssyy: Feb 16 2016, 02:58 PM

if want ease of mind..please not this car. my dad just collected his car from sc..3 weeks they did nothing to address the engine check sign issue.

dsg a bit laggy on low speed. but seamless and quick on high speed.

while some may thought that vw golf to mazda 3 is a downgrade, to me its an upgrade. however, customer service of mazda isnt that great yet.. only if honda sells Civic hatchback here in malaysia..

Now getting new is much cheaper. I bought on Juli 2014. No jetta sport at that time.. 116k and 119k otr

What do u feel after drive twincharger engine and now change to NA engine??

Im using jetta now. If I want to upgrade, im going for gti or any other conti car. I think if drive a Na car for sure not satisfy.

About the warranty, I remember they offer 5 years that time, first 2 years are by factory, the rest are by insurance. The warranty claim by insurance is a pain in the back, it is something like an accident claim, you will need adjuster to evaluate it. The process take time and might not able to claim full. Anyway you should check to VW MY, I long time didn't go back to them.
Go check the service booklet, see if the service is done within 15,000km each time. There are cases warranty claim rejected because car was service over the mileage. Also see what is the thing change and complain. If there is complain of gearbox , at least make sure it been ratified before you buy.
As long as it is dry clutch 7 speed DSG DQ200, it is the one received the most complain. Polo tsi & gti, golf tsi, Passat 1.8 are the few models using It.
I have to say vw dsg do give a very good feeling when you are having a spirited run, the up/down shift is like a perfect shift all the time. No lagging and right on the power.

I dont think spare parts is scarce especially if u service at the centre..if outside, no comment..but if u have enough money, why run from service at centre..cars will always be in tip top condition provided the cars are not factory defects.

Aiyo..baru planning to get this cars later..engine check means something dangerous or just a sign(nothing serious)?..

Well people judge upgrade or downgrade based on the price of car in Malaysia. Golf/Jetta is actually the same category with Mazda 3/civic/altis at oversea, just Malaysia jack up the price to be premium c seg. Yes Mazda need to improve their customer service but VW customer service isn't any better lol

For sure a turbo/super charger/twin charge engine is more excited & fun than a NA but I rather trade it for a realiable NA engine.

I have also thought of changing to other conti car ie 3 series or c class but I really had the phobia of my car break down anytime and keep in workshop for weeks and left me transport-less. That's really pain in arse as I have only 1 car

if im correct the gearbox can "learn" how a person drive. usually if the driver take it slow and steady, the gearbox will try to be as fuel efficient as possible. try trashing the car for a few times. i found that after i drove, the gearbox response is quicker. since cc got paddle shift try kicking a few gears down before flooring it.

advise you send to outside sc for service and maintenance. takes forever for vw sc to change parts, and charges kaw kaw for it. im looking for outside sc for my next service too. if its under warranty then go back to vw sc. anything can just claim kaw kaw from them.

Come tell me how a turbo engine will need "MORE" maintenance from your side, and will not as reliable as a NA car.



Wait, when you say reliable, do you mean my turbo will blew the extractor off?

let me give u some example. engine check for myvi..mostly o2 sensor problem..spend rm100+ problem settle. engine check for 508..means can be anything. but what i (and my dad) noticed is some power dip..not all the time..but it happen sometimes..i bet it's related to the turbo.

i dont mind abt the problem..but after sales attitude. the car was given 5 yrs warranty..but after 3 years the warranty procedure will become a bit complicated bcause pug use assessor to check the problem and become lengthy. they didnt keep updating us abt the whole situation and we keep on waiting until 3 weeks.

unless u can get a used model below 3 yrs. bcause the warranty claim is fast and no problem. (just need to wait for spare parts and appointment date).

Warranty is nothing great for VW -- you will virtually need to "see the face" of the SC when you file claims. Your claims aren't immediate. So pray that your VW doesn't breakdown. Oh yeah, if it does breakdown, the VGM will give you a courtesy car and hope your waiting queue isn't long enough to get the courtesy car. And that, when it's your turn your car is probably fixed

Myself is a VW owner and I am still owning this car. Unfortunately I can't ditch this car within 5 years of ownership as it's purchased under my company name and if you get why I am doing this.

If you are really fond for the CC, you may want to consider the Passat CC (2.0) instead of the new CC (1.8). The problems of Passat CC is so minimal until you have the peace of mind. As for the CC (1.8) it's slightly under powered and the 7 speed DSG is going to give you a headache.

You may want to seek for an honest opinion from your friend why is he selling off his CC just in 2 years of purchase.

This post has been edited by guanteik: Feb 17 2016, 09:12 AM

Don't get me wrong, what I meant is vw's forced induction. Your turbo won't blew your extractor off but will crack your pistons.

What's the mileage on the car? Sounds like carbon buildup problem to me. My car had exact same problem, and no amount of parts replacement can fix it. Just get the valves cleaned up

yeah, I agree.. at least the mazda3 has more tech in it eg. activesense compared to our vw which has been stripped bare but increased price.

that's a common problem in 1.4 TSI
Else, i never heard any 1.2/1.8/2.0 get their piston cracked

Are you saying Mazda service is bad? I've owned Toyota, Honda and now Mazda and I can't say Mazda service is better or worse than the other two. As usual there is wide variability in quality of service between SCs for any make. You stand a better chance of getting acceptable service if the make has more SCs. I think Mazda's network is pretty good compared to VW, Ford and Peugeot.

Not gbox. But the ecu can learn how u control the pedal..

In what ways the VW Golf is worse than the Mazda 3?

Resale value

hmm... sometimes i don't really understand people willing trade off their pleasure in driving for 5 freaking years since they are so bloody concern of resale value.

Depends on whether driving pleasure is important to the owner. Many non-car enthusiasts just want a reliable car to get from A to B and driving is a chore so what driving pleasure?

I use a passat cc 2.0TSI 6DSG as daily drive. In terms of driving pleasure, I love every part of it to the extent I keep pressing with my right foot

In terms of comfort, you can practically feel everything the road....I changed my front absorber for RM3k but the ride only improved a little. You may wonder why the absorbers so expensive? Its because the passat cc comes with DCC(Dynamic Control Chassis <---not sure if this is the right word), hence the high price.

In terms of regular maintenance, it will cost about RM600 to RM800 for normal service and if major service, it will cost about RM1.2k to 1.6k.

If you are willing to sacrifice abit of fun driving, go for the 1.8TSI with warranty. But make sure you got extra car in case you get a lemon unit. However, if you want more fun, go for the 2.0TSI and do your service outside as VW SC can make you puke blood.

DCC is Dynamic Chassis Control. But if we are not using a suspension that supports DCC then it's just function like a normal suspension and DCC is disabled (we can't press the button beside the GB). Anyway,3K for the suspension - which brand? I only know Bilstien B6 costs around that. The original Monroe suspension costs around ~8k quoted from the SC.

I got the stock absorbers bro. Got it at Quattro Autohaus who claimed to order from Singapore same as SC

I see. Yes Quattro Autohaus parts are the same as the SC... I thought you installed Bilstien which costs cheaper than the stock but better perfomance.

cool, any idea where I can get Bilstien? Does it support DCC too? I am planning to change my rear absorbers soon too

Clovertech Garage in Sunway - was quoted 3k++. No DCC functionality. If you have changed your front with a new pair, I suggest you to use the same brand as the front because changing to other brands will require you to change all of the absorbers.

I know of a brand which supports DCC which is kW v3 costs around 8-10k.

Ahhh, alright. Thanks for your info, I will just stick to stock absorbers then

I knew a few taukes, that willing to spent 10+ks on sofas, but stingey on cars.

The fact is, they spent less time on the sofa.

reliability, customer service & specification. owned the golf for a few years. so many technical glitch including gearbox issues. Had to leave the car for several days & endless follow-up. since its used by my wife, kinda hassle to share car (before they introduce the spare car mobility something..) sold at 72,000+/- mileage.

Eventho the mazda 3 is not as 'spirited' as the golf, reliability seems good (owned since mid 2015). more specification with lower price 120K++ . customer service has been pretty well so far. overall built quality i think VW is nothing more than a regular honda mazda toyota. just that its a german brand. nothing superior. i bought it last time coz my wife wants a 'continental' car... & only golf tsi fits my budget for a second car that time. haha

Guys, thanks for your comments. I finally decided NOT to buy the vw cc. Main reason - fear of gearbox faulty.

Just now i visited audi. Theyre offering the current model A4 with lots of goodies & kits at a discounted price cuz the new A4 is coming. Right from audio system, the gps to full s-line kits.

But...... its a CVT pulak.. Need to look through how the CVT in A4 behaves before i book one. Maybe anyone could share here?

What's the offer now for the A4?

Cant remember the list well. I was told it will include b&o sound system, updated sat nav, comfort key, sports velvet seats & 19 inch wheels. Looks like an upgrade compared to the baseline sitting at thd car park

Pening alrdy now. but the feeling & sporty-ness of the A4 seems lesser than the cc. Perhaps the sitting position n roofline of cc is more sporty

This post has been edited by ssyy: Feb 21 2016, 12:47 AM

audi if new 2014-5 model shud be ok

if older 2010-2012, engine makan minyak

May I know what is the price they currently offering you?

That offer is pretty standard since last year already. All A4 comes with the b&o sound system, comfort key, etc but the price? I know they were having a sale for the A4 at rm210k or so. That's why I wanted to know what's the current offer now. Pricing should be lower since the new model is coming out.

Resale value is one, reliability is another. I drive a Mazda 3 for 6 years. No problem. My worst repair problem these 6 years? 5th year engine mount koyak. Cost 1.4k to repair. That also can be considered wear and tear.

My sis vw polo tsi however, one year go in sc for warranty at least once a year. Her gearbox
KO at 20 plus k km. And a lot of other niggly things.

My friend Peugeot 308 turbo lol also same. Suka suka engine sensor light up. Also once to twice a year in sc.

My theory? European mid range cars not designed for our weather. Sensors break down faster.
But they won't fix it.. Why? European arrogance lor.

Can't comment for beemers Audi and merc.

But if I'm gonna get conti, it better well be those brands coz even if I get those crap problem, at least i drive a luxury brand lol.

This post has been edited by chickenshit36: Feb 21 2016, 02:09 PM

It is better you test drive it. You can go glenmarie, vw and Audi showroom just a few shops away.
I believe the A4 you been offer is the 1.8 with 8 gears. With 19" wheel, it will be very sloppy, you better check it out yourself.

This post has been edited by kww: Feb 21 2016, 03:40 PM

Bro. Ur friend want to sell the cc? Since you are not buying, I am keen

Yeah. I did today. Upon detailed explanation, one of the guy here is correct. The 'upgrades' are rather standard for 2015-2016 A4. All current A4 got the same equipment & upgrades. Nothing special.

And yes, with the 19 wheels, the car feels lethargic & i can feel the road surface. Maybe because i usually drive suv with thick rubbers. However, look wise, the 19" is stunning.

The price was around 218k with all the goodies. Discounted from 240k normal price. The price of 2.0 is way higher cant remember.

And so... i took the CC for a final spin. i think i alrdy kena racun kaw kaw & i agreed to take his CC. shame on me since i said i dont wanna take it earlier. Been a week in dilemma. Tomorrow settle loan & change name.

Wow.. U sure onot bro? Haha. Congrats with yr new car! Hope your unit is not a lemon lah. I thought u turned yr head to A4 already

There's only 2 things you need to do:

1. Learn to drive on manual mode and your car will be fine.

Basically what I mean is:

- coming to stop, switch to manual and allow the gear to auto shift down.
- from rest traffic, manually shift gear 1 to 3 and then switch back to D
- If possible, don't use the autohold function

2. Service your car every 7500km or around 13000km instead of the usual 15000km.

Point 1 is especially important to preserve your gearbox clutch.

Not much else is needed to be done, the EA888 engine and turbo are both extremely robust. Any further worries will only occur around the 90k - 100k mileage mark, that's when you start needing to replace the wear and tear parts of the car.

After owning 2 VW vehicles, all i can say is avoid buying VW. Among all the German makes, they are the least reliable.

And u will have alot of surprises everyday. Check engine light, coolant light, and a host of other stuff.

For a peace of mind, stick with Toyota. The Camry Hybrid is superb!

Something to add;
-Change dsg fluid at every 30k km instead of 60k as in service booklet.

To credit VW, the TSI (turbocharged) and DSG gearbox indeed a killer machine on the road. No regret if you are looking for a great performance car.

Having said that, the technology (TSI & DSG) suffers from defect (i personally called it). The TSI and DSG both are wear and tear part and no one can tell when is going to break. You got to know it in and out about the technology especially the DSG, for example, What are the common symptoms of DSG failure and risk should DSG failed while on the high speed.

Another nightmare you need to deal with is the VW Service Center unless you are avoiding them then you can ignore this message. The VW service center has so far not meeting customer expectation. Some VW owner do compliment but mostly are complaints. Not having mention the road assistance service also another terrible experience. Don't hope Volkswagen Malaysia would be assisting, more than often they are ignorant, not listening, and not value to customer feedback.

I owned a Jetta 1.4 and it was pleasure and fun to drive. By coincidence, few times on the North-South Highway, joining 2-3 VW car zig zag-ing overtaken car was fun. The power that the TSI gives you and the DSG smooth transmission gearbox was perfect married for this machine.

One of my friend told me the laggy at low speed could be because of turbo lag.

Good luck and hope you would marry with the Volkswagen Passat CC. (Despite all the negative feedback about VW).

Cheers.

Yeah, made up my mind for the cc. i got kawan kawan price; i settle his outstanding loan, changed name, settle.

Tq for the input & reccomendations. Will definitely take that into account. U recommend to stick with official vw service centre or just send elsewhere?

Ouch! I hope this one wont be the same..

Will surely keep that in mind. Thanks a lot.

Thanks a lot! It took me almost 2 weeks to finally decide for this car. Some said its a good car, some said otherwise. Service wise, previous owner told me that the centre is fine so far. Still considering whether to stick to the centre to go elsewhere.

If it still has official warranty and extended warranty, then make sure the car is sent back to any official SC to service every 15000km. Do not exceed the mileage by 1500km or warranty will void. They are very strict on this.

You only need to change the engine and gearbox oil with them, everything else like air cond filter, tires or brake pads etc are considered wear and tear items and can be changed elsewhere without warranty issues.

If no warranty then why bother going back?

Bro, Any recommendation service VW outside of VW SC? The warranty going expired this year and looking to do regular maintenance outside VW SC. Thanks.

There are many around kelang valley, which area you are from? Than otai- otai here can recommend you.

Plenty:

Clovertech Garage
M-Power Technique
EA Autoworks
Terminal R
Das Werkstatt Auto
Eurowerks
New Power Speed Auto Car Services

All of them are viable options.

I thought EA Autoworks is an accessory shop?

They do servicing as well. The standard oil change kind of job applies. They also have ECU tuning services for VW though it's not yet a widely known affair yet.

Hi TS, how is the ownership of this car like after these few months? Mind to share? I'm looking at a few options and CC is one of it.

This forum has been around a while inactive for a while now but since I happened to pass by, I'll share a bit.

Firstly, the one CC I currently drive on and off(being my folks car) is the 2014 1.8L Sportline with 18inch rim and few extra stuffs over the Comfortline. So far we have been lucky that nothing happened during the few months of ownership. The gearbox was a little rough when moving from stationary. But that was fixed in the 1st recall when VW SC replaced the synthetic GB oil with a mineral one. The CC cornering ability is great thanks to it's extra big rims and wide tyres but at the expense of comfort as the tyre profile is 40%. Acceleration is decent even though it's 1.8L is tuned to abt 160hp. Would be great if they tuned it, let's say... 180hp?

I could go on but maybe I take questions from you to narrow down what you want to know about.

Hi, ownership has been good. Gearbox is a little bit jerky at times, but nothing serious i guess. Only happen in low speed. Cant comment much, travelled only around 8k for almost one year ownership