Through HDMI-ARC to HT... TV's and all connected (HDMI) devices' audio are passthrough-ed to the HT to process.

As mentioned.. No it won't.. As it's as if you traveled to Malaysia and brought your US account along or borrowed a pal/family member here.. only thing is, you will not be able to access non-Malaysian content.

Let's discuss about Netflix here..


*When free try to read up about aspect ratios as that would explain the black bars appearance or lack of. You see, the top and bottom bars or better known as "footage padding" is referred to as Letterboxing. While if it's padding on the left and right, known as Pillarboxing. Pillar boxing is more commonly seen when much older SD content is displayed on modern (native) 16:9 HD/FHD/UHD displays. So...

*Yes, Netflix CS was right.. As it does depend on the title and if it supports (or finalized for public consumption) fullscreen on HD & above screens or not. You'll notice the same when watching certain movies in the cinemas as well. Or a today's documentary with old footage being shown.. The padding must be adding in to maintain a certain and visually appealing ration when watched. That's why you can see the Netflix app (TV or otherwise) is able to utilize the whole screen for it's UI..but playback view depends on the title. Some modern titles will have full-screen view..Try with some Netflix Originals. This is all normal.

*Netflix will only show content they have license for and yes, it's region dependent. Some titles, you must do something extra in order to access them.. As we discussed before. But even then, It's impossible (for now) that they have streaming rights to every single movie, even just the recent ones. Streaming is the future and Big Media is only just catching up and they too want a piece of the pie. Take Disney, they want to setup their service (Disney Plus or whatever) and so they are pulling their titles from Netflix. You get the gist.

*Lastly, for initial start, Netflix usually won't start at full UHD.. Depends on the strength of your connection and that to their servers or nearest CDNs.. It could start from SD res and how fast it ramps up to full UHD HDR...and stays there till the end.. on and on..? really depends on the above and setting as below..Just log on via browser and visit your account settings..Setup as below image...It should apply to all logged on certified devices..

Those are bitrate numbers, NOT streaming speed.... Which is why even for the same res, there are fluctuations between titles.. And yes, as i explained earlier.. Depending on circumstances, it can start much lower and ramp up as it sees fit or it starts off at FHD/UHD.. The latter typically happens if there's enough buffer...for continued playback of the next episode in a series.

That's just about right.. Because it's a streaming service, it can't actually push full/high bitrate 4K..heck not even high bitrate 1080p content. That would be too tasking for the average internet user. Which will cost then subscribers and means less money. So we know, their 4K isn't true 4K. Which is why, Bluray remains king. I've seen a typical 2hr movie file reach 40GB...for just the video stream and a single audio stream. ISPs worldwide will just crumble or end up charging us more and or throttling.. We don't want that.. So Netflix says they use about 7GB per hour for UHD content. So could be less or higher. However, I believe that most who sub to the UHD plan, also know to sub an unlimited quota internet plan. Else, one weekend binge watching session alone and one can burn through over 100GB quota.. Just like that.

I completely agree.. Keeping my account for donkey years is primarily due to their original production, the ease of access to titles and navigation. Waifu is able to navigate Netflix and YouTube apps on the TV far easier than even UnifiTV remote.. Android box? Despite the years.. Never seen her fire it up for use.. Only time it's in use is when I'm around and then we can watch stuff.. Else, nope.. TV apps strictly. As long as she happy.. Pay lor..

Netflix originals are god sent.. Truly what media should be. Collect and pump into good original content and next month. I'll throw my money at you again.. Haha

The day is here actually.. No need wait. TIME 1GBPS got.. Wait 5G? Later we all cancer.. I'm quite torn about the whole 5G saga.. To install or not.. How about they focus first on completely supplying stable and fast 4G everywhere?

I guess hit by truck or die cancer.. All die is die..

Whats your TV model and error code being thrown?

Try to "restart" your smart TV

*Unplug your TV from power for at least 1 minute.
*While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it.
*If you cannot access the power button or your TV does not have one, leave your TV unplugged for at least 3 minutes.
*Plug your TV back in.
*Turn your TV on.
*Try Netflix again.


If the above still doesn't work? You might have to reset the Smart Hub.. This will definitely clear out any buggy remnants.

This post has been edited by voncrane: May 31 2019, 10:10 PM

That's how the casting feature works.. Tablet casts to TVs or other device and that device takes over. You aren't streaming from the tablet and can't. Even if you buy a Chromecast and your Wi-Fi network is poor, you'll still get poor streaming results. If Wi-Fi is the issue, why not run an ethernet cable directly from your router to the TV and see an improvement.. Using the TV app is almost always superior to any other means.

I understand... Tried a TV factory reset and it still doesn't work as intended? Guess you have to live with it until some TV or app update that fixes it is pushed.

Haha.. I strongly doubt that is possible. Reading thru and the issue isn't buffering or not enough bandwidth to ramp up to say UHD res. But that something somewhere isn't right during casting. I'm going to assume you've tried casting using different devices connected on the same network? TV's definitely the culprit here. How about YouTube casting, does that work proper?

Can't be helped.. The Wi-Fi hardware and performance is what it is.. I still standby my initial recommendation.. Run a cable.

I'll try to be brief in response. AFAIK, in order to deliver fast stable service, Netflix has what they refer to as their Netflix Open Connect system. It consists of the following;
*Content Delivery Network (CDNs)
*Open Connect Appliances (OCAs)
*Internet Exchange Points
*Internet Service Providers (ISPs) and their Data Centers
*Internet Interconnection Locations...

Then we also have streaming device, bandwidth, cables and all between. Heck, Netflix even has a short list of best TVs to experience their service on..So yep, all TV's which can run Netflix aren't all created equally. Basically from Netflix down to your screen. For the ultimate experience, everything has to be in tip top shape..To the average person, most of these matter less.. Now onto your question, qualifying ISPs are given the same OCAs as present at Netflix's internet interconnection locations (strategically located places that serve users in the region...). This allows faster and more stable streaming of content. Generally ISPs in countries with medium to high consumption will take advantage of this. It's basically storing Netflix content (fast large servers...bla bla) at the ISP's data center and so when users request to stream a title, the app doesn't actually travel through the internet per se, but is simply connected to the ISP's data centers and voila, instant streaming and rapid ramp up. Those ISPs without OCAs have to be routed to the nearest IIL/IEP as per the region, and stream from that. So you can see... It's hard to exactly pinpoint where the issue might arise from.. Technically, not hard la.. But IMO, since you are still getting good results, neither TM nor Netflix will be fast to accept it's their fault.

This depends on the content creators and or owners.. if it's a Netflix original, then it will be a shorter time as Netflix doesn't have to wait until the content has completed airing on regular TV channels and or the cinemas (as is often the case with content they don't own and or have joint rights to release at same time). Also since a season finished in May, which is just 2 months ago.. Hey, relax some more la.. Acting, shooting and making content as final production takes hard work and requires much longer than 2 months to complete. I mean, you do want a good show right? and not some Sharknadon't reproduction..

Sure.. I can relate to that..Netflix is a great streaming service and should only get better with time and as our average internet speeds are more stable and increased. So until then and for such cases, I just wait for the Blu-ray version instead. You get proper high bitrate 4K HDR playback.

I'm guessing it's a Unifi issue in your area.. Watched Netflix earlier and had no issues ramping up to or playing at FHD non-stop.. Just checked and this is my result on TIME ISP.


Also, notice that your TV's check threw an error... That code points at a Network connectivity issue. Trouble reaching Netflix's servers properly..

This post has been edited by voncrane: Jul 22 2019, 11:28 PM

In addition to what AVFAN has suggested.. Use a different device and test it's speeds to Netflix's servers. Same or different from that of the TV?

While it interests me.. However, 70 episodes per season?

340 long episodes and Season 5 isn't even put yet.. .. Normally I try to avoid trailers. But for this, have to.. Cuz once I start, I typically must finish.

Unfortunately, after reading all you've done, etc.. It does appear to be an issue with your line connecting and maintaining a stable fast connection with Netflix's servers. Also seems like not much you can do except to keep complaining and hoping TM does sort it out on their end and makes good to your place.

Lastly, Yep.. Money Heist or as I prefer it to have been called "La casa de papel" is really good stuff.. I haven't seen the S03 yet. Looking forward to it.

There will be a remaining balance. Usually, better to pay with card as exact amounts will be deducted automatically.. But if really no choice and you prefer the GC route? then you have to make sure there's always sufficient balance for the service to deduct when the time comes. Else, service will be interrupted. Then you have to head out an buy another GC to enter on the site.

This post has been edited by voncrane: Aug 1 2019, 10:54 AM