DEFECTS REPAIR SERVICE under Warranty Agreement is very bad poor !!
Regret buying any property from them as felt cheated and hassle the time to repair fix a new house under warranty by own self.
so many defects in new house (due to lower cheaper quality material/low workmanship & skipping materials for saving for corruption practices nowadays)
not worth it even FOC house as no peace of mind (personal damages in lost of time & rental income during unfixed repairs and delays! )
https://forum.lowyat.net/topic/423171/+60---------------------
30 Days Notice for Defective Workmanship and/or Materials Rectification :
PROJECT : SETIA ALAM (P11) 2H05
TYPE : DECORA
LOT NO : PT 33xxxx
PURCHASER(S) : xx
VP Date : 15/08/2018
I regret to inform your staff have ignored my request for repair / replacement of defects and that the said defects have not been made good according to the specifications of the Sales and Purchase agreement, By-Laws and the approved plans of MPSA. Enclosed is a list of the outstanding defects for your reference.
Failure or neglect to carry out the rectification works within 30 days from the date of this notice shall result in me undertaking all available remedies under the Sales & Purchase Agreement and permissible law. Which may include engaging third party contractors to complete the rectification work and deducting the cost of repairs from the stakeholders sum or seeking legal redress from the relevant authorities and statuatory bodies.
After 30 days of this notice I will be sending you quotation detailing the costs of all repairs and rectification work and a letter instructing HALIZAH HALIM & KIM as stakeholders to withhold release of the stakeholders funds until further notice.
Thank you for your kind attention and action.
Enc:
Outstanding Defect List;;
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S P Setia Berhad (19698-X)
12, Persiaran Setia Dagang
Setia Alam, Seksyen U13
40170 Shah Alam
Selangor Darul Ehsan, Malaysia
+603 3348 2255
Attn: Dato.Chap Jen Khor
President/CEO, SP Setia Bhd
PROJECT : SETIA ALAM (P11) 2H05
TYPE : DECORA
LOT NO : PT 33XXXPURCHASER(S) : XXX
[b]
Outstanding Defective List
( Workmanship and/or Materials Rectification )
*Mov. & Photos will posted on all social media
and cc. to all decora owners. after 30 days due date.
if you don’t take ‘responsibity’ in your defective repairs.
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1.Living Hall Column @ Corner
Internal Water Leak since july 2019 & Wet Mold
(Bad Workmanship : Drainage damage pipe and/or no Bathroom Waterproofing
31-July.2018
28.sept-2019
11.Nov-2019
[SIZE=7]
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2.Main Entrance Door @ Frame (bottom)
‘Damaged’ Defective Material Door Frame & Rust / Corrosion Formation since day of VP. multiple request to replace a new ‘galvanized’ door but refused / ignored.
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3.Store Room Door @ Frame (bottom)
(Defective Door Frame ..low quality material since vp already started to rusting after sub-contractor patching touch up with paint now gets worse every day with liquid flowing out to tiles !! )
Almost all the door frame *except the sliding door* is rusty !! ''CHEAPER MATERIAL for CORRUPTION ??'' (between Supplier and Sub/Main Con /Purchaser?)
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4.Bathroom door (in small bedroom) – 2 units + add 1`pc kitchen door toilet too
(Defective Door Frame ..low quality material sold me a damaged door ! since vp already started to rusting) * Dato Khor..as you quote in youtube ‘setia customer who buy properties will have peace of mind’ but how can I have peace of mind if every morning wake up see rust stains for a new house worth 1mil++ .?!)
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5.Bedroom Entrance Door – Out of aliment .!
Poor unexperience lowest workmanship ! SP Setia Bhd over 30 years don’t know how to install a door correctly and/or QC check ? ‘Shame’
.
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6.Master bathroom door - Rust formation at frame at bottom
(Is your sub-contractor trying to cut cost & save some money by give me a lowest quality fault defective door by not galvanizing it ? felt cheated & very emotional painful for a rm1.million hse ! )
[attachmentid=10352306]
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7..Bathroom Sink / Tap Faucet
‘Bad Poor Workmanship’ with tap Screw stick out wall / Cracks on toilet / missing holder for bidet / Sink bottom falling down..& 1 toilet flashing problem.. defective brand. This is new house less than 1 year cost 1 million+ and you give me this crap..??
[attachmentid=10352307][attachmentid=10352308]
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8. Master room *3rd Floor
Overhead beam at both corners major crack just located under the roof ’Gutter’.
‘Wall Line Cracks’ on all sides wall incl. top door edge
(* I suspect no ‘waterproofing coating on all (see no.9) ‘my flat cement roof as required by law under building code therefore water may enter through wall from roof / brick moist and rebar will corrode/rust. Matter time the cracks/ structure failure may get larger day by day.
Is safe to stay in this room?)
[attachmentid=10352319][attachmentid=10352320]
[attachmentid=10352321][attachmentid=10352322]
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9.Cement Gutter Damage Peeling Off & Entire Flat Roof top layer peeling off (paper type layer) can see some rust spots /marks coming out of cement. Don’t see any waterproofing layer or paint. What type of paint and waterproof coating?
Please sent me proof details and specs material used for roof .
"BLISTERING" DAMAGE ROOF !! <less than 1 year
Why Roof & Gutter facing inwards (bad design) roof /water flow into std cement type gutter instead pvc pipe drainage material. Almost all paint peeling off. Very bad paint quality not for outdoor. Again cut cost at every corners ‘save the penny lose the pound’
'By-law Building code' is a requirement to waterproofing coating for flat RC slab roof !!! There may be a 'breach of building codes' under MPSA agreement.
SKIPPING MATERIAL /SAVING COST. Cheaper material /Cutting material for corruption practices...Yes you may skip some material for safe some money in pocket ..but I not blind. If after I get
3rd party roofing inspection report and there is no main required waterproofing then you may have broken the building law/breach of CCC contract.
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10.Outside Fence cracking again after fix repair mar2019
just remove it build a concrete fill wall.
[attachmentid=10352340]
You’re welcome personally come down to see for yourself together with your sub-contractor owner and your supervisor if you really do care about your customers.[/B]
This post has been edited by iphonegizmo: Nov 14 2019, 01:34 PM