Same to me, drop an email to BNM too . I don't mind CIMB offer this to new customers. But for existing customer, the changes are ridiculous.

received a reply from cimb, even though they are in the CC only.. no news from BNM


,

Cimb crm called me mentioning the management is looking into it and they will reply via official letter once a decision is finalised.

i just email to bnm and there is no reply from bnm. should i send another email to cimb?

part of the reply frm CIMB

The Regulators have been consulted prior to our decision on this variation charges and the Bank is given approval as it is within Regulatory Fees Guideline.

I understand how disappointing this must have been and I hope with the above clarification will assist you to better understand the Bank position.

Please feel free to email me should you need assistance in managing your facility limit.

I ask ther ppl in charge to show me the proof where BNM has approve this

hah? what Regulatory Fees Guildline? This is daylight robbery..!

no we don't understand the "bank position" ...what about our position as consumers??

today RM40 so next time berapa? When consumers sign the loan agreements with the banks or CIMB for that matter, we are NOT allowed
to amend any clause let alone a word - but the bank can happily change the terms as and when they like...!

Received call from cimb,
They offer to switch plan ~ smart flexi, no utilisation rate requirement, but charge on every withdrawal…… haha… asked them fly kite……
This CIMB is really bullying us…
We shall make it loud to let ppl know how CIMB work, let others see whether CIMB can be trusted or not……

wow..shocking indeed..they are doing all they can to squeeze the consumers..just becos bro is PM means more power ka?

it seems their replies to all these complaints are not even the same - they wrote to me and said, since your accounts are below the utilization rate of 70% -
no need to worry about the RM40 ..so that makes it ok ka? so what happens I have excess funds to dump in later - I have to fork out another RM40 right?

bodoh bank..

If smart flexi no rm10 monthly fee ok what . I have been paying the fee for past few years without using the flexi benefit.

Just refinance your loan if you looking at continue to pay installment till end of loan....

refinance to normal non flexi, then no need to worry....but if you looking at selling your property in few yrs time then just bare with it.....

I heard hlb giving 120% refinancing on mv. Not really sure Wat they meant by tat. But it seems to b a perfect timing for any other banks to capture tis opportunity and assist Any1 who wanna leave octobank

Hm…… different need for u gua……
Imagine~ if u got a flexi loan 500k, and u got cash to dump into it. With tis, u do not need to pay interest for house any more, and u have the tool of OD for 500k, with only paying RM10 monthly, and this OD is only 4.4% interest, it is so useful. OD anytime and pay back anytime, low interest, only RM10.

I have been using hlb 5 years for flexi for another loan, it is so useful. But hlb din't offer me the best option this round, i tried octobank, aiks, kena pirate ship this round. NO MORE OCTOBANK!

Dear Sir/Madam,

I recently received a letter from CIMB regarding the Flexi Loan Facility that I've taken last year.

The letter dated 22nd October stated that from 1st December 2015 onwards the back will impose a monthly of MYR40 for the flexi charges if our utilisation rate under the Flexi Loan facility falls below 70%.

I find the charges unreasonable and ridiculous. This is against the principal of "Flexi Loan" where it should allow us to have the full flexibility of early repayment to enjoy savings on interest charges with no limitation. To enjoy this facility, we as consumers have agreed to pay a monthly charge of MYR10 imposed by the bank for the full flexi loan and FYI, all these charges come with additional 6% GST!

I seriously hope BNM will take action and advice the bank to withdraw back the new charges imposed for current CIMB Flexi Loan consumers.

If this is accepted and allowed, it’s precedent to allow CIMB or any bank to charge us RM400 or even RM4000 monthly fee if our utilisation rate falls below 99.9% for example. As a consumer we are stuck and cheated. If we proceed with refinance to another loan, it’s again legal fee that will be lose-lose scenario to the current CIMB Flexi Loan consumers.

Copying CIMB,
Kindly help forward this email to Vipin Kumar Agrawal and Jade Lee who signed the letter.

we need more cimb customers who have housing loans with them to write in to BNM cc CIMB - the more protest there is, the chances are better
that they will back off from their daylight robbery strategy..

moving to another bank is an option but not really ideal as there will be additional costs involved - moreover if you are not planning to service the loan
till the end, it may not make financial sense to do so..not to mention the hassle..

Ask CIMB show proof BNM already approved it, otherwise ask them fly kite..

I also can claim I received BNM's reply BNM is going to take serious action on CIMB because of this stupid charges as well, blow water only mah.

You should opt the Semi-Flexi loan from starting then.. It's already long time Semi-flexi loan available in market, no RM 10 monthly charges but RM 50 charges per withdrawal...

Stupid... Can CIMB guarantee after switching plan won't have extra charge till the end of loan tenure? Otherwise 2 years later send you a "surprise" mail they are going to have extra charge for this "smart flexi", back to square one again.

By the way, charge per withdrawal is already long time practice in loan market. If I need a semi-flexi loan, why I must take from CIMB at the first place?

Seems like they received pressure now from BNM, that's why persuading customer switch plan. Should not tolerate and continue send in complaint.

Sam gor mbb conventional loan works similar to semi flexi. 25.00 per withdrawal. Reckon tats stil worth the try vs all the flexi. More so at certain cases conventional loan offering beta rate. Of cos oso depend on banks n every individual la.

If I'm not mistaken, there is no explicit approval from BNM. The banks submit the products feature to BNM and if BNM has not reverted with objection or query then approval is deemed granted.

ya all waiting to see if the public object - baru knee jerk reaction..

consumers nowadays should be more vocal and not feel hopeless when the banks start changing the rules as and when they like..

we signed up for FULL FLEXI loans so if they can changed the terms midway, its a precedent for more "traps" in the future - so we must NOT
allow this to be set as a precedent ..!

everyone do their part and write in - every letter/email counts..