You may refer to the gollowing url:
http://www.bnm.gov.my/?ch=en_complaint_redress

You may write to bnmtelelink@bnm.gov.my and the complaint unit of the bank.

I used to wrote a complaint letter to a bank cc BNM but before BNM stepped in the issue already resolved. So not tested whether useful or not.  But in this incident I think CIMB may lose its case to impose such condition on the existing loans.

This bank residential loan nothing attractive but its recently launched commercial loan quite attractive.

When there is dispute btw a individual and a bank normally BNM tends to side the person so ling as there is valid reason as you mentioned.

What I got is semi-flexi 85% MOF 30 years at 4.55% - Wa boss you got 4.35% kah?  Geng!

Btw, how's your rojak biz?

Just refinance your loan if you looking at continue to pay installment till end of loan....

refinance to normal non flexi, then no need to worry....but if you looking at selling your property in few yrs time then just bare with it.....

You should opt the Semi-Flexi loan from starting then.. It's already long time Semi-flexi loan available in market, no RM 10 monthly charges but RM 50 charges per withdrawal... 

I think u missed the point, we are now discussing that if this is allowed, does this mean that in future, the bank can simply amend/add additional t&c which is in favour to them but it's a lost to clients?

we have no comment on how cimb bank is going to set their t&c to its new customers, but NOT the existing clients! Once this is tolerated, then more nightmares are coming

If this increments is approved by bnm as claimed, other banks are likely to follow.

Not necessary, I have shopped around and found hsbc is offering ZMC, the rate u have to check and see whether the "effective lending rate" is the same or better before move. It really depends on when and what your offer from cimb was.

What's 1) about?

this means they are changing the product ..its full flexi meaning anytime I can dump in my funds and withdraw..

now they want the customers to reduce the principal and maybe just maybe they will allow the withdrawal later - err..how many letters and phone calls
I have to do before I can get my money out?? and also that is subject to the bank's discretion...we were not born yesterday lah..

like manutboss said..the banks need deposits to generate income - they take your deposits and loan it out basically..
so all those taikor taiche bosses have been putting their money into flexi accounts instead of FDs so means less dough for the banks to roll..
so now forcing customers to release the money out from flexi account and into the market ..can say liddat ka?

lately the FD rates have been creeping up ..some even up to 4.2%..

Haha, nookie bro, this was what the bankers thought, they'd under-estimated consumer cash power and behavior…… thats y now octobank want to squeeze profit from the banker money losing product.

boss - kaka..you are funny...   
I am lan chai wan..like you ..

Rojak close shop?

Hmm... I see.  I thought you have already earned enough from your old janitor days. Selling rojak just to pass time, no?

Even up to this point I still think that eventually the RM40 charge will only be implemented to new borrowers. Well could be my wishful thinking.