Nice work guys, I've also sent a complaint to bnm
Let's put pressure on bnm to do something on this
CIMB flexi charge, increase to RM40 per month
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 Nov 3 2015, 09:23 PM
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#1
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Senior Member
1,099 posts Joined: Aug 2005  
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Nov 6 2015, 02:03 PM
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#2
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Senior Member
1,099 posts Joined: Aug 2005
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received a reply from cimb, even though they are in the CC only.. no news from BNM
QUOTE Thank you for your email. ,With reference to your email, we have noted on your concern and would highly appreciate for the details below to escalate the matter to our Customer Resolution case officer. Kindly furnish us: - I/C / Passport Number (old & new) Account Number Should you require further assistance, do email us or kindly contact our CIMB Call Centre at 1-300-880-900 or 03-2295 6100 (24 hours daily including Public Holidays). Regards and have a pleasant day. Contact Centre Customer Resolution Unit, Consumer Sales & Distribution |
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Nov 17 2015, 10:13 AM
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#3
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Senior Member
1,099 posts Joined: Aug 2005
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they responded to my email and give me the standard 'blahblahblah' which ultimately means they have altered the agreement to their advantage
no more sotong bank for me will be cancelling all credit cards and facilities with them who knows what extra charges they gonna incur on their facilities next! |
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Nov 17 2015, 04:18 PM
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#4
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Senior Member
1,099 posts Joined: Aug 2005
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QUOTE(kinnasai @ Nov 17 2015, 12:22 PM) Haha, shall record the conversation with octobank...... Then can prove and pressure them..... if black and white also they can twist, i think telefon convo is quite uselss to use as proofShall record all conversation with their sales person too.....  'looks like cimb, sounds like cimb, but not cimb... case close, payup rm40 per month pls' |
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Dec 22 2015, 07:42 AM
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#5
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Senior Member
1,099 posts Joined: Aug 2005
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Received mine postal mail from CIMB
Guess the nightmare is over, for now. |
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