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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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Maxis
post Nov 23 2015, 08:59 PM

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QUOTE(BlackKane @ Nov 23 2015, 07:39 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 804016913.

Thanks.
*
Hi BlackKane,

We have assist to cancel and block the SMS subscription for you. Kindly monitor and do revert back if issue persisting. In future, you also may send STOP ALL to the short code number to cancel the subscription.

Thank You
Maxis
post Nov 24 2015, 04:12 PM

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QUOTE(raymond1989 @ Nov 24 2015, 01:45 AM)
Dear Maxis,

I got a message from 23268 on 23/11/2015 that charge me RM2/week which I did not subscribe.

"RM2. (Excl. GST) Migrant Video: Successful reg.Access the video at http://mm.net.my/maxnet/migrantIndo2/ Charged RM2/week.To cancel send STOP MIG2 to 23268."

Please help me to terminate this service immediately and block this service in future as I didn't not subscribe and I won't subscribe any sort of service in my account.

H/P Number: 012-3xxx120
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QUOTE(super macgyver @ Nov 24 2015, 09:25 AM)
Dear Maxis
I'm also have the same problem. Can you pls help to terminate the number 23288 as it is charging me rm2 for receiving it
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QUOTE(andrewhinhin @ Nov 24 2015, 12:37 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My phone number is 012618xxx5.

Thanks.
*
QUOTE(ngeo88 @ Nov 24 2015, 02:35 PM)
Dear Maxis,

My company business line all receiving these tricky Download and Content subscrib SMS , some number has been charged up to RM200, before my company MNP to Maxis these never happen number are 016-2166 xxx and 016-2133 xxx

Recently my privet number receive the " RM2 M-Novel Fantasi 23288 " sms as well, it happen when i just change my package to Data plan, all the while before this i never use data service. 012-389 xxxx

Thanks
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Hi all,

Kindly PM the affected mobile number and the 5-digits short code for us to assist further.

Thank you.

Maxis
post Nov 24 2015, 04:18 PM

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QUOTE(shongilee @ Nov 24 2015, 03:40 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1165435627

Thanks.
*
Hi,

The service has been unsubscribed and blocked off your number.

Thank you.
Maxis
post Nov 24 2015, 07:54 PM

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QUOTE(shimmers @ Nov 24 2015, 05:14 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 26 Sept 2015, I receive a SMS spam from them and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1092362845.

Please let me know why this will happen and what is your action about this scam!!!

Thank you.
*
Hi there!

We checked that there is no active subscription anymore for the shortcode. Kindly confirm us your mobile number & date you last received the SMS via PM for further assistance.

As for the why, the subscription is activated when there is a request from the sender's end. Eg: via SMS,external links/ads in websites, etc.

Thank you.
Maxis
post Nov 25 2015, 03:15 PM

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QUOTE(BlackKane @ Nov 25 2015, 02:13 PM)
I'm still receiving this kind of message everyday. please resolve it ASAP.
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Hi BlackKane,

Please PM us your details as per below for further action.

Full name:
NRIC:
Mobile No:

Thank you
Maxis
post Nov 25 2015, 05:01 PM

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QUOTE(shongilee @ Nov 25 2015, 04:40 PM)
Thanks for your quick respond.  rclxms.gif  notworthy.gif  thumbup.gif
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Hi shongilee,

You are most welcome biggrin.gif
Maxis
post Nov 26 2015, 11:49 AM

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QUOTE(lun0085 @ Nov 26 2015, 06:44 AM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1038612394.

Thank you.
*
Hi,

The service has been cancelled and blocked off your number.

Thank you.
Maxis
post Nov 26 2015, 02:32 PM

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QUOTE(happygoat123 @ Nov 26 2015, 02:16 PM)
Dear Maxis,

Though you had assisted to terminate the subscription (23288) on my account, I still keep receiving the SMS from 23288!
Worst still is the latest SMS saying they will renewed the subscription soon! vmad.gif

Please re-check my account on the subscription termination status. DO terminate ALL the 23288 subscription from my account!
I wonder why this kind of simple instruction cannot be carried out effectively?

My Maxis account no. is 821960671 (affected phone no : 012-xxxx578)

Thank you.
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Hi,

The services has been stopped and blocked off your number.

Thank you.
Maxis
post Dec 1 2015, 12:40 PM

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QUOTE(mooze @ Dec 1 2015, 11:11 AM)
Dear Maxis, I been receiving this subscription sms from 23238 about 'KPOP Mania' for no reason. Please unsuscribe/block the service and refund to my account. My phone number is 012312xxxx. I am not sure whether there are charges incurred due to this spam but please refund it as this my work number provided by company. Awaiting your reply.

-edited-

House Rules
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Hi,

The service has been cancelled and blocked off your number.

Thank you.
Maxis
post Dec 1 2015, 02:16 PM

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QUOTE(lun0085 @ Dec 1 2015, 02:11 PM)
Thank you.

However, there's a new number "23288" which sending the same texts from 23238,

"RM0. Maxis Mobile Paper - Dewi http://mm.net.my/maxnet/wap/adewi  To cancel, send STOP ADEWI to 23288"
Would you mind to block this number as well too? Thanks in advanced.
*
Hi,

The service has been cancelled and blocked off your number as per requested.

Thank you.
Maxis
post Dec 2 2015, 03:36 PM

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QUOTE(sillyboy @ Dec 2 2015, 03:13 PM)
Hi Maxis, my mum's Hotlink number has the same issue.
Can you please PM me for further action.
*
--PMed--
Maxis
post Dec 4 2015, 04:19 PM

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QUOTE(noric @ Dec 4 2015, 11:04 AM)
Hi Maxis,

Kindly remove mine too.

Regards,
*
--PMed--
Maxis
post Dec 7 2015, 03:45 PM

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QUOTE(stevenlks @ Dec 7 2015, 11:48 AM)
Hi maxis please help me to remove the subscription also.
*
--PMed--
Maxis
post Dec 22 2015, 12:15 PM

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QUOTE(HenryLow @ Dec 22 2015, 11:00 AM)
Dear Maxis,

I got sms from 23238 since 21st Nov 2015. I have been charged for RM2/week. I have checked my statement and they did charged me for that.

Kindly help me to unsubscribe the service and refund the money as I never subscribe the service myself. And block it as well.

"RM2. (Excl. GST) KPOP Mania:Successful reg.Received 100pts.Access service at http://mm.net.my/mylink/mpress5/indes.php RM2/wk. To cancel,send STOP AKPOPM"

"RM0. Maxis Mobile Paper KPOP Mania http://mm.net.my/maxnet/wap/akpopm"

Thanks.
*
--PMed--
Maxis
post Dec 22 2015, 03:47 PM

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QUOTE(Cheal @ Dec 22 2015, 12:16 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam. vmad.gif

My Maxis number 0173xxxxx2

Thanks.
*
Hi Cheal,

Please PM us the details needed as per below for our onward action.

Full name:
NRIC:
Registered add:

Thank you
Maxis
post Dec 23 2015, 06:00 PM

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QUOTE(Cheal @ Dec 23 2015, 01:09 PM)
Already, PM your inbox
*
--PMed--
Maxis
post Dec 27 2015, 03:14 PM

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QUOTE(Marco7 @ Dec 27 2015, 10:16 AM)
Dear Maxis,

I have the same problem:
I have been receiving this message weekly:
RM2. KPOP Mania: Your Subscription is renewed.RM2/wk(Excl.GST).NExt renewal on 3/1/16.To stop, send STOP AKPOPM to 23238.

I have tried sending STOP AKPOPM to 23238 but the reply is 'Short message transfer rejected'.

Please help me to unsubscribe. I did not subscribe to this service..it just keeps coming.
Thank you,

Marco
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Hi Marco7,

Kindly check your PM inbox smile.gif

Thank you
Maxis
post Dec 28 2015, 04:06 PM

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QUOTE(masmerah @ Dec 28 2015, 07:21 AM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 28 Dec 2015, I receive a SMS spam from them and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam. I try to stop but can't.

RM1. Love & Music : Your subscription is renewed. RM1/wk(Excl. GST)
.Next renewal on 4/1/16. To stop, send STOP ALM to 23238.

My Hotlink number is 0123875836

Thank you.
*
Hi,

Upon checking, you have contacted us and service has been cancelled. TQ

Maxis
post Dec 30 2015, 05:20 PM

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QUOTE(CK-Huang @ Dec 30 2015, 05:00 PM)
Hello Sir/Miss,

Thank you for your help last time to stop the spam ( from 23288 )
But, it comes back again and again.
Please help again to stop it... (wonder can block it forever or not)

attached with the message screen shot.

My Maxis account number is 1334588660

Thank you very much.

Best regards,
CK-Huang
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Hi CK-Huang,

We have blocked and terminate the subscription service for all your mobile number in this account (1334588660).

Thank you

Maxis
post Dec 30 2015, 06:00 PM

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QUOTE(CK-Huang @ Dec 30 2015, 05:49 PM)
Thank you very much for fast action and reply!!!  thumbup.gif
*
Hi CK-Huang,

You are welcome biggrin.gif Happy New Year!!!

Thank you

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