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Credit Cards AEON BiG Visa Credit Cards v1, by AEON Credit Service & AEON BiG

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MGM
post Dec 3 2019, 07:33 PM

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QUOTE(jefftan4888 @ Dec 2 2019, 04:28 PM)
It does not matter since BP is not eligible for cashback anymore.  biggrin.gif
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QUOTE(lskee0908 @ Dec 3 2019, 07:13 PM)
It is great that you received the cashback.
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Jeff tan did u actually get the cb for using aeonbig card to reload bigpay in October?
SUSMNet
post Dec 3 2019, 10:16 PM

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QUOTE(zinze36 @ Dec 3 2019, 12:54 PM)

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What did u use the online transaction for? BP ?
jefftan4888
post Dec 3 2019, 11:54 PM

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QUOTE(MGM @ Dec 3 2019, 07:33 PM)
Jeff tan did u actually get the cb for using aeonbig card to reload bigpay in October?
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Yes biggrin.gif
zinze36
post Dec 4 2019, 12:03 AM

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QUOTE(MNet @ Dec 3 2019, 10:16 PM)
What did u use the online transaction for? BP ?
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yes
cucikaki
post Dec 4 2019, 12:15 AM

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QUOTE(jefftan4888 @ Dec 3 2019, 11:54 PM)
Yes  biggrin.gif
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Eh u also got it? Hurm.

Ur statement date is 10th? And october is ur first month too right?
jefftan4888
post Dec 4 2019, 01:09 AM

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QUOTE(cucikaki @ Dec 4 2019, 12:15 AM)
Eh u also got it? Hurm.

Ur statement date is 10th? And october is ur first month too right?
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Yes, Oct is my first month. My statement date is 25 Nov 19. The cashback transaction date is 2 Nov 19, and the posting date is 10 Nov 19.
MGM
post Dec 4 2019, 02:16 AM

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QUOTE(jefftan4888 @ Dec 4 2019, 01:09 AM)
Yes, Oct is my first month. My statement date is 25 Nov 19. The cashback transaction date is 2 Nov 19, and the posting date is 10 Nov 19.
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So transaction description is confirmed as OVERSEAS & ONLINE TRANSACTION CASH REBATE, not CASH REBATE (SST)?
SUSMNet
post Dec 4 2019, 07:31 AM

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QUOTE(zinze36 @ Dec 4 2019, 12:03 AM)
yes
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May I know wat time u topup BP at Oct?
Sumofwhich
post Dec 4 2019, 08:50 AM

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QUOTE(jefftan4888 @ Dec 3 2019, 04:41 PM)
user posted image
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isn't it a bit risky at 11:59pm,
was it done at the last few seconds?
SMS was received after 12am is it?
lkwah86
post Dec 4 2019, 11:39 AM

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QUOTE(zinze36 @ Dec 3 2019, 12:54 PM)

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the date seem incorrect. Posting date should be 10 Nov, transaction date should be 2 Nov
zinze36
post Dec 4 2019, 12:08 PM

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QUOTE(lkwah86 @ Dec 4 2019, 11:39 AM)
the date seem incorrect. Posting date should be 10 Nov, transaction date should be 2 Nov
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ya, i also noticed, no idea why
jefftan4888
post Dec 4 2019, 12:47 PM

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QUOTE(MGM @ Dec 4 2019, 02:16 AM)
So transaction description is confirmed as OVERSEAS & ONLINE TRANSACTION CASH REBATE, not CASH REBATE (SST)?
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user posted image
jefftan4888
post Dec 4 2019, 12:51 PM

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QUOTE(Sumofwhich @ Dec 4 2019, 08:50 AM)
isn't it a bit risky at 11:59pm,
was it done at the last few seconds?
SMS was received after 12am is it?
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I was sweating for few days. Actually BP time is not same as CC transaction time. Banks’ or Aeon CCs time is always the actual & final time.
potatoisnotwasabi
post Dec 4 2019, 01:57 PM

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hi guys, how long does it usually take for the credit card approval ya?
jefftan4888
post Dec 4 2019, 02:19 PM

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QUOTE(potatoisnotwasabi @ Dec 4 2019, 01:57 PM)
hi guys, how long does it usually take for the credit card approval ya?
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For my case, applied on 22/9 (Sun) & approved on 23/9 (Mon)
cucikaki
post Dec 6 2019, 07:52 PM

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Since i didnt get my cb for bigpay topup on 1 oct, aeon call me today and said cashback will be manually added to my january statement (will be done on 2 january 2020).

Apparently they’re some ‘system issue’.

user posted image
MGM
post Dec 6 2019, 08:35 PM

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QUOTE(cucikaki @ Dec 6 2019, 07:52 PM)
Since i didnt get my cb for bigpay topup on 1 oct, aeon call me today and said cashback will be manually added to my january statement (will be done on 2 january 2020).

Apparently they’re some ‘system issue’.

user posted image
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What time did u reload BP?
cucikaki
post Dec 6 2019, 09:54 PM

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QUOTE(MGM @ Dec 6 2019, 08:35 PM)
What time did u reload BP?
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12.10pm. but if u complaint - the super lazy CS will just say got montly capped, so if u didnt receive, it might be due to quota fully utilised. then i tembak the CS by saying i can't believe the quota can be fully utilised as fast as that. please do proper checking before telling me it MIGHT be due to the quota has been fully utilised.
chonghe
post Dec 6 2019, 10:23 PM

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QUOTE(cucikaki @ Dec 6 2019, 09:54 PM)
12.10pm. but if u complaint - the super lazy CS will just say got montly capped, so if u didnt receive, it might be due to quota fully utilised. then i tembak the CS by saying i can't believe the quota can be fully utilised as fast as that. please do proper checking before telling me it MIGHT be due to the quota has been fully utilised.
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so it seems that Oct does have cash back for BP topup, is just the system issue.

By what way did you lodge the complain? Want to do the same
alexwsk
post Dec 6 2019, 10:54 PM

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QUOTE(cucikaki @ Dec 6 2019, 07:52 PM)
Since i didnt get my cb for bigpay topup on 1 oct, aeon call me today and said cashback will be manually added to my january statement (will be done on 2 january 2020).

Apparently they’re some ‘system issue’.
QUOTE(MGM @ Dec 6 2019, 08:35 PM)
What time did u reload BP?
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QUOTE(chonghe @ Dec 6 2019, 10:23 PM)
so it seems that Oct does have cash back for BP topup, is just the system issue.

By what way did you lodge the complain? Want to do the same
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just to share my case, I emailed to customer.service@aeoncredit.com.my on 22 Nov
today received reply from aeon that cb for my BP spending on Oct 1st at 6:28am will be added to my Jan statement
i hope for Nov 1st spending no need to email them again tongue.gif

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This post has been edited by alexwsk: Dec 6 2019, 10:55 PM

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