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Credit Cards AEON BiG Visa Credit Cards v1, by AEON Credit Service & AEON BiG
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cucikaki
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Dec 6 2019, 10:56 PM
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QUOTE(chonghe @ Dec 6 2019, 10:23 PM) so it seems that Oct does have cash back for BP topup, is just the system issue. By what way did you lodge the complain? Want to do the same calling customer service
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applesmiley
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Dec 7 2019, 01:57 AM
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Tried buying stuff at Shopee around the same time yesterday and earlier. Keep getting error, yesterday I spammed until I no longer can use it for the day. This post has been edited by applesmiley: Dec 7 2019, 01:58 AM
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lowyat101
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Dec 10 2019, 05:43 PM
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» Click to show Spoiler - click again to hide... « QUOTE(alexwsk @ Dec 6 2019, 10:54 PM) just to share my case, I emailed to customer.service@aeoncredit.com.my on 22 Nov today received reply from aeon that cb for my BP spending on Oct 1st at 6:28am will be added to my Jan statement i hope for Nov 1st spending no need to email them again » Click to show Spoiler - click again to hide... « Dear Mr, Warmest greetings from AEON Credit. Reference is made to your feedback received via email pertaining to the 2% Online and Overseas Cash Rebate. Please be informed that the RM25 cash rebate for your transaction dated 01 October 2019 will be credited into your January 2020 credit card statement. We regret for any inconvenience caused and wish to take this opportunity to thank you for your continued patience and understanding. Meanwhile, should you have any other enquiries, you may self-check your account details by using our Live Chat Service at www.aeoncredit.com.my or log in to AEON Web Online at https://www.aeoncredit.com.my/login Thank you. Best regards, Customer Care Section BP reload? what time was your spending? Mine at around 6am, not sure if I shall call them to ask for it. This post has been edited by lowyat101: Dec 10 2019, 05:43 PM
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lowyat101
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Dec 10 2019, 05:46 PM
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QUOTE(cucikaki @ Dec 6 2019, 09:54 PM) 12.10pm. but if u complaint - the super lazy CS will just say got montly capped, so if u didnt receive, it might be due to quota fully utilised. then i tembak the CS by saying i can't believe the quota can be fully utilised as fast as that. please do proper checking before telling me it MIGHT be due to the quota has been fully utilised. 12.10pm or am? Mine was at 6am, if 12pm still got then i'll make a call to them . This post has been edited by lowyat101: Dec 10 2019, 05:46 PM
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MGM
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Dec 10 2019, 06:01 PM
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QUOTE(cucikaki @ Dec 6 2019, 09:54 PM) 12.10pm. but if u complaint - the super lazy CS will just say got montly capped, so if u didnt receive, it might be due to quota fully utilised. then i tembak the CS by saying i can't believe the quota can be fully utilised as fast as that. please do proper checking before telling me it MIGHT be due to the quota has been fully utilised. Have u got the cb which Aeon promised to reimburse manually? Just checked mine online and saw 2x rm25 cash rebate. Guess they r for Oct n Nov spends. Edit: I think 1 of them is for SST rebate. Need to wait another day to see the description. This post has been edited by MGM: Dec 10 2019, 06:13 PM
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CHEAHYH89
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Dec 10 2019, 06:29 PM
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Getting Started

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QUOTE(MGM @ Dec 10 2019, 06:01 PM) Have u got the cb which Aeon promised to reimburse manually? Just checked mine online and saw 2x rm25 cash rebate. Guess they r for Oct n Nov spends. Edit: I think 1 of them is for SST rebate. Need to wait another day to see the description. same, "cash rebate" RM25 is noted as well
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sluive
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Dec 10 2019, 07:02 PM
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Getting Started

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Today the cashback was credited for reload bp on 1st Nov.
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cucikaki
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Dec 10 2019, 09:02 PM
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QUOTE(lowyat101 @ Dec 10 2019, 05:46 PM) 12.10pm or am? Mine was at 6am, if 12pm still got then i'll make a call to them . Pm QUOTE(MGM @ Dec 10 2019, 06:01 PM) Have u got the cb which Aeon promised to reimburse manually? Just checked mine online and saw 2x rm25 cash rebate. Guess they r for Oct n Nov spends. Edit: I think 1 of them is for SST rebate. Need to wait another day to see the description. Manual adjustment will only be done in january. For november spending, yes i get rm25 rebate today.
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lowyat101
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Dec 10 2019, 09:19 PM
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QUOTE(cucikaki @ Dec 10 2019, 09:02 PM) Pm Manual adjustment will only be done in january. For november spending, yes i get rm25 rebate today. your rm25 today is it tagged as just cashback or online and overseas?
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cucikaki
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Dec 10 2019, 09:30 PM
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QUOTE(lowyat101 @ Dec 10 2019, 09:19 PM) your rm25 today is it tagged as just cashback or online and overseas? Cash rebate only..
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jasmineh2y
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Dec 11 2019, 09:39 AM
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QUOTE(cucikaki @ Dec 10 2019, 09:30 PM) I got the RM25 cashback however it is so weird that the Minimum Payment Due on 02/12/19 (RM) 36.25?!? weird. So, we just ignore it?
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digimon09
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Dec 11 2019, 12:22 PM
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QUOTE(jasmineh2y @ Dec 11 2019, 09:39 AM) I got the RM25 cashback however it is so weird that the Minimum Payment Due on 02/12/19 (RM) 36.25?!? weird. So, we just ignore it? you got outstanding?
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jasmineh2y
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Dec 11 2019, 02:05 PM
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QUOTE(digimon09 @ Dec 11 2019, 12:22 PM) No.. that's why...
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loly_me
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Dec 11 2019, 02:34 PM
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Getting Started

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got cash rebate too also another one under paywave cash rebate still awaiting available balance credit back to normal after error BP topap on dec-2 -Day 10 already This post has been edited by loly_me: Dec 11 2019, 02:35 PM
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alexwsk
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Dec 11 2019, 11:31 PM
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QUOTE(lowyat101 @ Dec 10 2019, 05:43 PM) » Click to show Spoiler - click again to hide... « BP reload? what time was your spending? Mine at around 6am, not sure if I shall call them to ask for it. yes, bp reload at 6:28am cs said will be credited in Jan statement
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majorarmstrong
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Dec 13 2019, 03:03 PM
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got a TV from Aeon today delivered by Skynet last week got a call from Aeon thought is a scam - that guy say i won a TV and ask me answer simple question. then i pay along an answer lo then won the TV
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digimon09
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Dec 13 2019, 04:06 PM
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QUOTE(majorarmstrong @ Dec 13 2019, 03:03 PM) got a TV from Aeon today delivered by Skynet last week got a call from Aeon thought is a scam - that guy say i won a TV and ask me answer simple question. then i pay along an answer lo then won the TV Congazt. May i know what question they been asking?
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coolguy99
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Dec 13 2019, 05:25 PM
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QUOTE(majorarmstrong @ Dec 13 2019, 03:03 PM) got a TV from Aeon today delivered by Skynet last week got a call from Aeon thought is a scam - that guy say i won a TV and ask me answer simple question. then i pay along an answer lo then won the TV Do you know what contest did you join?
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funlp
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Dec 14 2019, 12:08 PM
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Getting Started

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QUOTE(majorarmstrong @ Dec 13 2019, 03:03 PM) got a TV from Aeon today delivered by Skynet last week got a call from Aeon thought is a scam - that guy say i won a TV and ask me answer simple question. then i pay along an answer lo then won the TV Congrats!!! May I know what number did Aeon called you from?
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MGM
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Dec 19 2019, 09:03 AM
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dECEMBER statement is out.
As for the AEON BIG cc's statement got 2x rm25 cb but not with the Online&Overseas description:
10-Dec-19 10-Dec-19 CASH REBATE 25 10-Dec-19 10-Dec-19 CASH REBATE 25
One of these should be for SST rebate. Anyone got rebate for Nov spend with the Online&Overseas description?
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