Maybe pending Malaysia custom clearance, just wait few more days.

Ignore this "派件中".


2017-Dec-20Wed.21:05:43派件扫描

This one looks like your item is out for delivery.
Check either Skynet or GDex tracking using the provided oversea tracking number.

This post has been edited by alexander3133: Dec 21 2017, 08:48 PM

"到件掃描" should be means "Collection", Skynet collected your parcel, not yet delivery.

Seriously? Mine arrive later than you but already moving fast.

Mine is handle by Skynet, with tracking number starting as 6000

Just wait for one or two working days, sometimes custom clearance takes long time especially during sales season.

Try track using Skynet or GDex, what is your tracking number?

Official Taobao Direct shipping use Skynet/GDex as local courier

Got screenshot for your taobao side tracking?

Yes, that is your tracking number, this tracking number should be belongs to GDex.
Taobao side tracking shows delivery attempts on 25 Dec (seriously?).
Wait today see if got something delivery to you or not.

Another side note, Taobao have one dirty trick for oversea shipment tracking on their site.
From what I observed for now, whenever the site detects there is a delivery attempt, and if there is no delivery failure status in short period of time, the site will mark the item as delivered on the next day, even the real local courier tracking does not said so.

You can extend for another 3 more days when the countdown is less than 3 days.
The only tracking I can get is from www.coe.com.hk
Can't get tracking from GDex too, strange.

Yes, by right, the same tracking number should be used.

Lol, if this is the case, then Taobao tracking system really has the dirty trick, maybe is to make their statistics looks better.

Just wait for 1 or 2 days more for the tracking status update, most likely your parcel is being sent for export clearance or on the way to Malaysia.

Maybe can try GDex

Item is delivered to China address that you specified.

Which warehouse you are using?

Strange, if you are using Taobao direct shipping, then the state that you shown us earlier seems not correct.

Here is mine:




Another:

If that is the case, demand the correct tracking number for your item first.
Once you got it, check the tracking number with SF Express official website.
If the item arrived warehouse, then next step is to contact the warehouse customer support, and tell them the correct SF Express tracking number.
If customer support able to locate the tracking number, they might said something like this tracking number does not belong to an owner, or similar.
Tell that the item with the tracking number belongs to yours, and state the reason why this incident happened.
Customer support may ask you some questions to verify that the parcel is yours.
If you are able to convince the customer support that the parcel is indeed yours, then the customer support will tie the tracking number to your taobao order or account.
Next you can then ship out your item to Malaysia.

Above is just an example, your scenario might be different.

Taobao Direct Shipping Customer Support
https://service.taobao.com/support/minerva/...ceId=1519003936