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 Taobao Global Direct Shipping - experiences?, The good and the bad

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alexander3133
post Dec 26 2018, 08:05 AM

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QUOTE(sno0py @ Dec 26 2018, 01:36 AM)
Anyone experience this problem before? Last updated tracking was on 22-12-2018

I can’t read chinese. Tried google translate, and it shows “If the long-term logistics information is not updated, please contact the courier company or contact the merchant for advice”

Can anyone help? sad.gif

[attachmentid=10146733]
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You parcel already delivered to warehouse.

Attached Image


Edit, looks like your parcel is on the way to Malaysia, get international tracking number to track further.

This post has been edited by alexander3133: Dec 26 2018, 08:07 AM
alexander3133
post Dec 28 2018, 05:30 PM

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QUOTE(chiucheng @ Dec 27 2018, 03:36 PM)
Hey guys, i ordered something thru taobao direct shipping, and now the latest status says that my parcel already cleared custom, and now already received by local logistic company. But I cant track the tracking number on the GDEX website (which is what DEX china told me to do, they say my package is with GDEX) using the secondary tracking number they gave me: CNMYG0003639861

But according to DEX website, their shipping partner in Malaysia is skynet for my parcel, very confused here, any sifu can enlighten me?

http://dex-i.com/DEX-i.com/querytracksfm
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Your parcel is with GDex and inbound to Bayan Baru.
Can go collect if want, or just wait for delivery.

https://web3.gdexpress.com/official/iframe/etracking_v5.php
alexander3133
post Dec 29 2018, 09:24 AM

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QUOTE(idoblu @ Dec 29 2018, 09:16 AM)
I want to order some supplies for my roborock vacuum from their official Tmall store. Should I use 3rd party or direct shipping? They are all small light weight stuff.
Never order from taobao before and am banana
Any advice would be greatly appreciated 🙏🏻
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If your item are not electronics, sharp, liquid, magnetic, and some other sensitive stuffs, should be able to use TB direct ship.
Else better use 3rd party forwarder as some of them offer shipping sensitive stuffs with air with little extra charges, or you can use sea shipping instead if you don't mind to wait.
alexander3133
post Jan 12 2019, 04:22 PM

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QUOTE(culain99 @ Jan 12 2019, 04:18 PM)
mine dunno flight arrive or not


10/01/2019
14:30
Malaysia Estimated flight arrival time

09/01/2019
06:10
Guangzhou, China Transferring to destination

09/01/2019
00:10
Guangzhou, China
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Just wait 2 to 4 more days.
alexander3133
post Feb 22 2019, 07:57 AM

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QUOTE(adeebadeeba @ Feb 20 2019, 12:54 PM)
Hi all, im new here, im sorry if anyone  encounter this problem before?
i bought item using taobao at 22/1 but from 24/1 until now the status is still at warehouse

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Looks like you are using consolidation shipping service, you will have to go the another page in taobao to ship out your item to malaysia.
alexander3133
post Apr 2 2019, 07:49 AM

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QUOTE(Stlauder @ Apr 1 2019, 11:59 AM)
I received something which doesn't belong to me, and mine was missing😭😭😭 Can anybody contact me if received my shipment? 131492917533 Thanks loads.
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Attached Image

Attached Image
alexander3133
post Apr 17 2019, 01:45 PM

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QUOTE(Rhetoric @ Apr 17 2019, 12:40 PM)
can someone explain what is this

user posted image

tracking says signed, but in Taobao page says "waiting for warehouse to signed"
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It means the courier is delivering your parcel to warehouse.

After the warehouse signed your parcel, still need sometimes for the warehouse to register your parcel in the system, just wait.
alexander3133
post Jul 1 2019, 02:39 PM

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My item shipped out from China warehouse using Dex-i on 26 June, today received.
alexander3133
post Aug 28 2019, 06:41 PM

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QUOTE(lowyj @ Aug 28 2019, 05:34 PM)
Hi can anyone help with this?

user posted image
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Your item is waiting for international shipper to collect from warehouse.
alexander3133
post Aug 30 2019, 12:39 PM

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QUOTE(aeiou228 @ Aug 30 2019, 11:53 AM)
I clicked on confirm receive button in order to release payment to seller but the Taobao app prompted me to key in Alipay pin, how to proceed with shipment confirmation without Alipay account?
[attachmentid=10307198]
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If you forgot pin then noneed to manual click confirmed received, just let the timer expired and the system will auto click the confirmed received button without pin needed.
alexander3133
post Feb 9 2020, 06:58 PM

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Sigh

Attached Image
alexander3133
post Apr 20 2020, 10:17 AM

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QUOTE(ShadowFiendZXC @ Apr 19 2020, 10:29 PM)
guys, trying to buy stuff from taobao.

user posted image

does this mean that they support direct shipping (dont have to go through 3rd party agent) ?
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This image means your item only support consolidated shipping via sea, not direct shipping.
If you continue with this path, you will have to pay the international shipping fee later when your item reached the warehouse.
alexander3133
post Apr 20 2020, 10:34 AM

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Taobao direct ship during MCO:

April 10 PM: Order placed.
April 12 AM: Item arrived warehouse.
April 12 PM: Item shipped out from warehouse.
April 13 AM: Export custom clearance.
April 14 PM: Item on flight to destination country.
April 15 PM: Import custom clearance.
April 18 PM: Item transferred to local courier.
April 20 AM: Item out for delivery.

alexander3133
post May 20 2020, 09:44 AM

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Good luck to all.

Mine almost waited for 2 weeks from custom clearance.

Attached Image
alexander3133
post May 28 2020, 02:56 PM

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QUOTE(idoblu @ May 28 2020, 02:45 PM)
the item from both sellers also deleted already but here is another seller selling same thing -
https://item.taobao.com/item.htm?spm=a1z0k...._u=t2dmg8j26111

second seller already ok the refund this morning.
first seller still dont want to layan
*
Got gift cutting knife, a bit sensitive.

These thing, can get from local right?
alexander3133
post May 29 2020, 01:43 PM

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QUOTE(culvers @ May 28 2020, 11:15 PM)
Gdex always gives this shit error

"The API https://esvr3.gdexpress.com/SOTS_Integrated cannot be initialized"

This means the tracking not in database or what?
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Are you using company line?
The way GDex implement their tracking system, some company firewall block it.
You can try track your GDex parcel using your phone data or WiFi outside your company line.
alexander3133
post Nov 22 2020, 12:37 PM

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QUOTE(sHawTY @ Nov 22 2020, 12:20 PM)
Hey guys, what's the differences between these 2 shipping methods?

user posted image
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Seems like you are using translation.
Left one should be direct air shipping, right one should be consolidation air shipping.
alexander3133
post Nov 22 2020, 01:12 PM

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QUOTE(sHawTY @ Nov 22 2020, 01:04 PM)
Is the price difference huge between consolidated sea shipping & consolidated air freight?
I'm buying several stuff from a single shop that's around 2KG

Direct shipping is ¥210 (RM130.95). Do you think consolidated air freight would be cheaper?
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Now you posted the original, left is sea and right is air.
2KG is one side of the story, need parcel dimensions as well.
alexander3133
post Nov 22 2020, 01:59 PM

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QUOTE(sHawTY @ Nov 22 2020, 01:25 PM)
Can't provide dimensions because they are liquid cooling fittings sweat.gif

user posted image
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I know it is difficult to obtain the dimension of the parcel with several item from the same shop. Dimension is still vital if want to compare between air and sea shipping cost.

Sea shipping calculation will take the highest between real weight and volumetric weight.

More details: https://world.taobao.com/helper/knowledge.htm?kid=6551700
alexander3133
post Nov 3 2021, 10:24 AM

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QUOTE(culain99 @ Nov 3 2021, 10:18 AM)
ordered 5 items - official direct air ship in one order. 4 items already in warehouse, 1 item still not ship out already four days. click the "remind seller to ship" button also no action, seller is 3 crown level, 4.9 rating.
what to do next ?
what will happen if seller not ship out ? first time happen like this for direct ship. if consolidate ship, I can sent out other items first...but this is direct ship in single order
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Direct ship now they don't care, if you order few items together, they will ship out one by one of your orders arrived warehouse in different day.

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