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 Taobao Global Direct Shipping - experiences?, The good and the bad

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vernon91
post Sep 24 2018, 09:18 PM

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QUOTE(funnia1999 @ Sep 22 2018, 11:16 AM)
Oh crap I'm leaving the place until next month, how long will skynet keep the parcel?
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u need to call and checked with skynet, if everything smooth, ur package should be delivered today
wtw0911
post Sep 24 2018, 10:48 PM

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QUOTE(stranger88 @ Sep 24 2018, 02:58 PM)
hi guys, how to get the tracking no for malaysia using direct shipping from taobao? cannot find the tracking no, taobao app tracking info is stuck few days ago.
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QUOTE(simpleguy @ Sep 24 2018, 07:25 PM)
My parcel was delivered to cainiao warehouse on 21/9. Until now havent update in consolidation page. When asked the CS, they answer havent receive.

Any idea what happened to the ABX warehouse?They were very quick in updating.
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China is having three days holiday on 22, 23 and 24 for mid autumn festival. My tracking info has been showing "Out from warehouse" since last friday night and there is no new update since then
emilyngsc
post Sep 24 2018, 10:49 PM

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vernon91 Yeah, thanks for the clarification. Damn, I really can't read Chinese. Regarding the consolidate page & consolidate item, I did pay the shipping items already.

Why LAZADA didn't pick it up? What should I do next?

This post has been edited by emilyngsc: Sep 25 2018, 02:09 PM


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bononoz
post Sep 24 2018, 11:06 PM

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Taobao shipping by air normally very slow? Already 2 weeks from shipping date. No consolidation even, I order single item only, and by air freight (cainiao was the only option i think should be courier, right?)

【跨境】目的地城市,物流商揽收成功如物流信息较长时间未更新,建议咨询快递公司。

stuck on this status since 24th. I think its domestic shipping now but no update on who the malaysia courier is. tracking number provided only works on china domestic courier tracking '百世快递' Best Express. not result on Dex-I either.

Any idea who the malaysia courier is? tried the usual Skynet, Gdex, abx no results.
vernon91
post Sep 24 2018, 11:13 PM

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QUOTE(bononoz @ Sep 24 2018, 11:06 PM)
Taobao shipping by air normally very slow? Already 2 weeks from shipping date. No consolidation even, I order single item only, and by air freight (cainiao was the only option i think should be courier, right?)

【跨境】目的地城市,物流商揽收成功如物流信息较长时间未更新,建议咨询快递公司。

stuck on this status since 24th. I think its domestic shipping now but no update on who the malaysia courier is. tracking number provided only works on china domestic courier tracking '百世快递' Best Express. not result on Dex-I either.

Any idea who the malaysia courier is? tried the usual Skynet, Gdex, abx no results.
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u need to track using international tracking number not local china one sweat.gif

u can find it here

https://pcs.i56.taobao.com/user/consolidati...onso_order_list

the international tracking number should be starting with something like z18xxxx

usually for direct air shipping u should able to get ur package within 4 to 5 days if everything is smooth after shipped out form warehouse

local courier should be Gdex, u will only be able to track it locally once the local courier ha picked up ur item

This post has been edited by vernon91: Sep 24 2018, 11:14 PM
vernon91
post Sep 24 2018, 11:22 PM

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Here is an announcement from taobao website.

Here is a brief translation:

Due to Mooncake festival (22/9 to 25/9) + China National day holiday (29/9 to 8/10), there will be delays for all overseas deliveries.

Details here in chinese :
https://world.taobao.com/helper/knowledge.h...&kid=1000034902
funnia1999
post Sep 25 2018, 12:53 AM

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QUOTE(vernon91 @ Sep 24 2018, 09:18 PM)
u need to call and checked with skynet, if everything smooth, ur package should be delivered today
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Still stated it was closed today, I'm so impressed by Skynet management.
ping325
post Sep 25 2018, 11:48 AM

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mooncake festival is a very big festival in china , and i remember 2 years back my parcel lost and missing due to the large amount of parcel stuck in warehouse and unable to find my tiny little 1kg parcel.

So , be smart when order from taobao , avoid chinese new year and mooncake festival or any other big chinese festival , it will be a mess
emilyngsc
post Sep 25 2018, 02:17 PM

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QUOTE(funnia1999 @ Sep 25 2018, 12:53 AM)
Still stated it was closed today, I'm so impressed by Skynet management.
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My town Skynet is worse than Pos Laju. They usually didn't ship or ask me to pick up by myself or didn't inform me that the delivery man had an accident. (4 days my stuff stuck in the warehouse). They failed to inform me when I provided my house phone number, my own HP number & also the receiver with 2 contacts. Total 4 contacts so impossible can't get through & they can't find any excuse.
bononoz
post Sep 25 2018, 10:57 PM

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QUOTE(vernon91 @ Sep 24 2018, 11:13 PM)
u need to track using international tracking number not local china one  sweat.gif

u can find it here

https://pcs.i56.taobao.com/user/consolidati...onso_order_list

the international tracking number should be starting with something like z18xxxx

usually for direct air shipping u should able to get ur package within 4 to 5 days if everything is smooth after shipped out form warehouse

local courier should be Gdex, u will only be able to track it locally once the local courier ha picked up ur item
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doh.gif how even arrive at this page. I tried click everything and couldn't find it until you provided the link. Finally got the international tracking no. but already received today whistling.gif

This post has been edited by bononoz: Sep 25 2018, 10:58 PM
peanutbutter1998
post Sep 26 2018, 06:19 PM

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Hi, i wanted to ask if its normal for an item to be signed by the warehouse but not placed in the container warehouse after some time ?

using lazada sea shipping - last updated was this :
11:09【大陆】您的包裹已被LAZADA集运仓签收
vernon91
post Sep 26 2018, 07:48 PM

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QUOTE(peanutbutter1998 @ Sep 26 2018, 06:19 PM)
Hi, i wanted to ask if its normal for an item to be signed by the warehouse but not placed in the container warehouse after some time ?

using lazada sea shipping - last updated was this :
11:09【大陆】您的包裹已被LAZADA集运仓签收
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is it received by warehouse today? usually it need one working day for it to appear in the consolidate page.

There might be delays this 2 weeks due to long holidays in china

Refer this post https://forum.lowyat.net/index.php?showtopi...post&p=90371237

This post has been edited by vernon91: Sep 26 2018, 07:50 PM
simpleguy
post Sep 27 2018, 07:11 PM

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Finally my item was ready for consolidation yesterday. Got it shipped but latest tracking shows OTHER ISSUES(declaration/clearance). Anyone faced this before? Shipped things over 20 times via Dex-i never had any problem before.

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vernon91
post Sep 27 2018, 08:30 PM

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QUOTE(simpleguy @ Sep 27 2018, 07:11 PM)
Finally my item was ready for consolidation yesterday. Got it shipped but latest tracking shows OTHER ISSUES(declaration/clearance). Anyone faced this before? Shipped things over 20 times via Dex-i never had any problem before.

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what is the original chinese version?
simpleguy
post Sep 27 2018, 08:46 PM

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QUOTE(vernon91 @ Sep 27 2018, 08:30 PM)
what is the original chinese version?
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其他问题(报关/清关)

Earlier was the result of google translate. biggrin.gif
emilyngsc
post Sep 28 2018, 11:25 AM

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vernon91 I've settled the consolidation with a successful transaction, but they seem haven't shipped yet. This is the latest status & the overseas shipping still grayed out. hmm.gif

2018-Sep-26Wed.10:22:37【大陆】您的包裹已被LEL集运仓正常出库

This post has been edited by emilyngsc: Sep 28 2018, 01:10 PM


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G_KeN
post Sep 28 2018, 11:34 AM

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Guys, help me out here.

Why no more option to choose global consolidate shipping?

last time got option to choose the local couriers such DEX-ABX, skynet, etc right? like this:
user posted image

but now, when i want to purchase something, it comes out like this:
user posted image

user posted image

rclxub.gif
vernon91
post Sep 28 2018, 01:51 PM

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QUOTE(emilyngsc @ Sep 28 2018, 11:25 AM)
vernon91 I've settled the consolidation with a successful transaction, but they seem haven't shipped yet. This is the latest status & the overseas shipping still grayed out. hmm.gif

2018-Sep-26Wed.10:22:37【大陆】您的包裹已被LEL集运仓正常出库
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everything looks okay to me.

ur package has left the warehouse . the next update is probably custom clearance in china

QUOTE(G_KeN @ Sep 28 2018, 11:34 AM)
Guys, help me out here.

Why no more option to choose global consolidate shipping?

last time got option to choose the local couriers such DEX-ABX, skynet, etc right? like this:
user posted image

but now, when i want to purchase something, it comes out like this:
user posted image

user posted image

rclxub.gif
*
wah that 1st image legend edi liao lor rolleyes.gif

taobao already changed their consolidate shipping services since end of August 2018

now what u see is correct icon_rolleyes.gif

cainiao air shipping
cainiao sea shipping
lazada sea shipping

This post has been edited by vernon91: Sep 28 2018, 01:51 PM
G_KeN
post Sep 28 2018, 01:58 PM

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QUOTE(vernon91 @ Sep 28 2018, 01:51 PM)
everything looks okay to me.

ur package has left the warehouse . the next update is probably custom clearance in china
wah that 1st image legend edi liao lor  rolleyes.gif

taobao already changed their consolidate shipping services since end of August 2018

now what u see is correct  icon_rolleyes.gif

cainiao air shipping
cainiao sea shipping
lazada sea shipping
*
ah i see. then which local courier will handle the shipment once items arrive at malaysia? Pos malaysia?
vernon91
post Sep 28 2018, 02:05 PM

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QUOTE(G_KeN @ Sep 28 2018, 01:58 PM)
ah i see. then which local courier will handle the shipment once items arrive at malaysia? Pos malaysia?
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based on the rest of the forumer here and my experience so far is:

cainiao air shipping = Gdex
cainiao sea shipping = Skynet
lazada sea shipping = donno yet (I never used) <= still waiting for feedback as some of them have used but never mentioned

This post has been edited by vernon91: Sep 28 2018, 02:06 PM

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