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Taobao Global Direct Shipping - experiences?, The good and the bad
jenjames0820
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Jan 18 2018, 01:34 PM
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New Member
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QUOTE(valjoux @ Jan 12 2018, 07:27 PM) ABX express really is a shitty courier company. dex did a good job sending my item by air to malaysia in time, but abx fxxked it up by holding it in their warehouse forever. their hotline wont answer your call at all.i have to pick up the item myself, and at their bangi office i noticed they just ignore their incoming phone call so for those planning to use DEX-i, please avoid them until they stop using ABX Hi, is ABX the local courier company in charge of DEX-i parcels from China? My parcel has cleared the custom on 12/1 but until now no movement. Not sure who to chase since I don't know which local courier company is in charge.
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valjoux
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Jan 18 2018, 03:53 PM
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Getting Started
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QUOTE(jenjames0820 @ Jan 18 2018, 01:34 PM) Hi, is ABX the local courier company in charge of DEX-i parcels from China? My parcel has cleared the custom on 12/1 but until now no movement. Not sure who to chase since I don't know which local courier company is in charge. ok im still new in buying from Taobao but recently i hv made 2 purchase via DEX-i ,using both their air & sea freight and this is what i can tell: DEX-i sea freight: send out from China on 25/12/17. arrived at Malaysia on 8/1/18. cleared custom on 17/1/17(yes 9 days!). received on 18/1/18. local courier: Skynet DEX-i air freight: send out from China on 6/1/17. arrived at Malaysia on 7/1/18. cleared custom on 10/1/17. stupid ABX delayed and keep at their warehouse till i self picked up on 12/1/18. local courier: ABX bodo added:u can only check who is your local courier at dex-i website after your item pass custom inspection This post has been edited by valjoux: Jan 18 2018, 03:57 PM
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ycs
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Jan 18 2018, 04:21 PM
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ABX is really the shits courier; never answer phones, sitting on packages for days
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Mr Gray
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Jan 18 2018, 11:44 PM
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QUOTE(ycs @ Jan 18 2018, 04:21 PM) ABX is really the shits courier; never answer phones, sitting on packages for days If your appointed courier is ABX, just go to their warehouse in subang and pick your own items. If you were to wait, it would be weeks. Not days. If you're out of KL. Tough luck. Bersabarlah. T_T
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ycs
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Jan 19 2018, 07:54 AM
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QUOTE(Mr Gray @ Jan 18 2018, 11:44 PM) If your appointed courier is ABX, just go to their warehouse in subang and pick your own items. If you were to wait, it would be weeks. Not days. If you're out of KL. Tough luck. Bersabarlah. T_T yes, i already called them to trace it and they will call me to collect from their cheras, once IF they find it
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imranzero
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Jan 19 2018, 10:21 AM
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Getting Started
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QUOTE(ycs @ Jan 18 2018, 04:21 PM) ABX is really the shits courier; never answer phones, sitting on packages for days my place abx the best pulak, dunno why..example parcel just arrived today from dex-i in their warehouse, i got it next day in the morning around 11am..but now only choose prouter(gdex when arrive malaysia) since their warehouse quite helpful and response faster than others.
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ycs
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Jan 19 2018, 11:43 AM
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QUOTE(imranzero @ Jan 19 2018, 10:21 AM) my place abx the best pulak, dunno why..example parcel just arrived today from dex-i in their warehouse, i got it next day in the morning around 11am..but now only choose prouter(gdex when arrive malaysia) since their warehouse quite helpful and response faster than others. i think it depends on the warehouse centre, mine is cheras probably overloaded and they give priority to their business customers first oh, prouter is gdex, i didn't know; Gdex is very much better, customs cleared and they next day send
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darthbii
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Jan 25 2018, 11:46 AM
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My order is arriving today and I am unsure what time I am going to receive it. Anyone can advise? Used default ZTO shipping.
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ycs
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Jan 25 2018, 12:08 PM
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ABX surprised me yesterday night, delivered my package at 9.30PM !! same day released from customs don't know what to say, or is it just a fluke delivery [attachmentid=9542987]
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techmania
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Jan 25 2018, 03:18 PM
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Getting Started
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First time buy from Taobao, which shipping accept battery delivery? Thanks.
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alucard89
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Jan 25 2018, 03:21 PM
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QUOTE(techmania @ Jan 25 2018, 03:18 PM) First time buy from Taobao, which shipping accept battery delivery? Thanks. If you can checkout that item with consolidate of your choice. Then you can buy it, normally small batteries If too big might as well try other agent like ectbuy
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techmania
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Jan 25 2018, 03:24 PM
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Getting Started
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QUOTE(alucard89 @ Jan 25 2018, 03:21 PM) If you can checkout that item with consolidate of your choice. Then you can buy it, normally small batteries If too big might as well try other agent like ectbuy Can checked out but seller asked to change shipper they said the present shipper will reject the item
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Afiffar
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Jan 25 2018, 05:31 PM
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New Member
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QUOTE(valjoux @ Jan 18 2018, 03:53 PM) ok im still new in buying from Taobao but recently i hv made 2 purchase via DEX-i ,using both their air & sea freight and this is what i can tell: DEX-i sea freight: send out from China on 25/12/17. arrived at Malaysia on 8/1/18. cleared custom on 17/1/17(yes 9 days!). received on 18/1/18. local courier: Skynet DEX-i air freight: send out from China on 6/1/17. arrived at Malaysia on 7/1/18. cleared custom on 10/1/17. stupid ABX delayed and keep at their warehouse till i self picked up on 12/1/18. local courier: ABX bodo added:u can only check who is your local courier at dex-i website after your item pass custom inspection Hi bro, want to ask about sea shipping from china. How much is your purchase? Did u pay any gst/custom fee? Thinking about using sea shipping because want to buy bulky item.
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TheMrBinary
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Jan 25 2018, 06:21 PM
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My experience with TGDS (Taobao Global Direct Shipping), item worth RM700+ 19/01 - Ordered item, seller shipped on the same day 21/01 - Item arrived warehouse 22/01 - Sent out, customs clearance HK & MY 24/01 - GDex picked up the parcel 25/01 - Arrived branch, for tomorrow delivery I went to collect it myself at the GDex branch because can't wait tomorrow, lol. Item no damage whatsoever. Overall experience - 10/10» Click to show Spoiler - click again to hide... « This post has been edited by TheMrBinary: Jan 25 2018, 06:52 PM
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bergstein
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Jan 25 2018, 07:30 PM
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QUOTE(techmania @ Jan 25 2018, 03:24 PM) Can checked out but seller asked to change shipper they said the present shipper will reject the item Is it possible to remove battery in it? I'm afraid nowadays official shipping agent are getting stricter on rules. Worst case, find some third party agent that willing to ship this kind of item. I've no experience with them though.
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techmania
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Jan 25 2018, 11:06 PM
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Getting Started
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QUOTE(bergstein @ Jan 25 2018, 07:30 PM) Is it possible to remove battery in it? I'm afraid nowadays official shipping agent are getting stricter on rules. Worst case, find some third party agent that willing to ship this kind of item. I've no experience with them though. I ordered 2 batteries + a charger, already asked for refund - seller reluctant send to warehouse they said sure kena reject dangerous item can't use air must be shipped via sea only.
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ycs
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Jan 26 2018, 11:14 AM
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Taobao Direct how to track it?
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TheMrBinary
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Jan 26 2018, 03:09 PM
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QUOTE(ycs @ Jan 26 2018, 11:14 AM) Taobao Direct how to track it? 1.» Click to show Spoiler - click again to hide... « 2.» Click to show Spoiler - click again to hide... « 3.» Click to show Spoiler - click again to hide... « This post has been edited by TheMrBinary: Jan 26 2018, 03:11 PM
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kamfoo
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Jan 26 2018, 03:13 PM
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order this monday till now also not shipped...can press remind seller to ship button??
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TheMrBinary
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Jan 26 2018, 03:31 PM
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QUOTE(kamfoo @ Jan 26 2018, 03:13 PM) order this monday till now also not shipped...can press remind seller to ship button?? If it isn't pre-order, yeah just press the button. But if still not ship out, just ask for refund.
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