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 Taobao Global Direct Shipping - experiences?, The good and the bad

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valjoux
post Dec 27 2017, 09:16 AM

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hi guys, this is my first time buying from taobao and i used DEX sea freight to consolidate my 4 items.

upon paying for my consolidation fee, the warehouse quote me the price for 3kg shipment.
but now when i check my tracking details(my items now on transit), i noticed the individual item weight were much lighter than what i was quoted(which is more reasonable), which bring the total weight to just about 1.4kg.
would like to ask is it normal for Consolidation warehouse to inflate the actual weight like this?
valjoux
post Dec 27 2017, 10:17 AM

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QUOTE(ooshaolinoo @ Dec 27 2017, 10:12 AM)
It might apply volumetric weight.
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i see.that make sense.tq
valjoux
post Jan 12 2018, 07:27 PM

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ABX express really is a shitty courier company. dex did a good job sending my item by air to malaysia in time, but abx fxxked it up by holding it in their warehouse forever. their hotline wont answer your call at all.i have to pick up the item myself, and at their bangi office i noticed they just ignore their incoming phone call

so for those planning to use DEX-i, please avoid them until they stop using ABX
valjoux
post Jan 18 2018, 03:53 PM

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QUOTE(jenjames0820 @ Jan 18 2018, 01:34 PM)
Hi, is ABX the local courier company in charge of DEX-i parcels from China? My parcel has cleared the custom on 12/1 but until now no movement. Not sure who to chase since I don't know which local courier company is in charge.
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ok im still new in buying from Taobao but recently i hv made 2 purchase via DEX-i ,using both their air & sea freight and this is what i can tell:

DEX-i sea freight: send out from China on 25/12/17. arrived at Malaysia on 8/1/18. cleared custom on 17/1/17(yes 9 days!). received on 18/1/18.
local courier: Skynet

DEX-i air freight: send out from China on 6/1/17. arrived at Malaysia on 7/1/18. cleared custom on 10/1/17. stupid ABX delayed and keep at their warehouse till i self picked up on 12/1/18.
local courier: ABX bodo

added:u can only check who is your local courier at dex-i website after your item pass custom inspection

This post has been edited by valjoux: Jan 18 2018, 03:57 PM
valjoux
post Mar 25 2018, 10:25 AM

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i notice Prouter is no more available as Taobao shipping partner since past few days.can anybody confirm this and know why?
valjoux
post Mar 31 2018, 11:38 AM

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i asked Prouter regarding why they are no more an option in Taobao Global shipping, these are their reply:


QUOTE
Pro, bothered, our overseas traveler at Taobao has been temporarily offline because of business adjustment. You have to go to our offline platform at www.prouter.com. Our platform can be used to limit Taobao's restrictions. , (such as: food, cosmetics, liquids, etc.) In addition we www.prouter.com also shipping, you can bring more comprehensive and convenient services! There is a problem you can consult me! Micro-signal: Tina +86 13715187539 Micro-signal: Moira +86 17817733227 Micro-signal: Julie +86 13715189186 Dear customer: It has recently been discovered that there are lawless people who have taken over our customer service to deceive the consumers' freight and parcels. Please look for us. Customer service micro signal: Moira +86 17817733227, Tina +86 13715187539, Julie +86 13715189186, Our delivery address is: Building A, Aobo Science and Technology Park, No.6, Cowboy Temple Industrial Zone, Jingfu Road, Xiabian Community, Xiabian Town, Dongguan City, Guangdong Province, China On the fourth floor, the recipient is your member number, contact number: 18820262720. If you find such an act, please contact us in time. We will take legal measures to prevent the customer from being damaged. Thank you.

valjoux
post Sep 6 2018, 01:20 PM

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im now waiting for my another taobao purchase to arrive. im using cainiao sea freight and apparently my item can be track by using Dex-i tracking service.
so does this means cainiao sea freight = Dex-i?
valjoux
post Jan 9 2019, 12:41 PM

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ok i ordered:
1 item from taobao on 2/1/19 using official air shipping. 3/1/19 arrived at warehouse, 4/1/19 shipped internationally. till now still stuck at custom

1 item from shoppe china seller on 3/1/19. item arrive safely today.

conclusion:
shopee win. both item <1kg. shopee only charge shipping rm5 for most less 5kg item and so far all my order its seems like they r using air shipping.
if u can find ur item in shopee, better buy from there. price not mucy different from taobao too

valjoux
post May 10 2019, 12:14 AM

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Its been a long time since i last ordered stuff from taobao.i was suprised that there r now a compulsory 6% tax of total purchase amount for sea shipping. Now sea shipping is not the cheapest option anymore
Is there any 3rd party forwarder that offers sea shipping?can help recommend some?
Do they charge 6% tax too or only taobao official sea shipping has this rule?
Is the 6% tax also applicable to offical air shipping?
valjoux
post May 10 2019, 10:23 AM

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QUOTE(mhhee @ May 10 2019, 08:53 AM)

You still can use 3rd party sea shipping which doesn't incurred 6% tax. (包税)
can recommend some 3rd party sea shipper that can do this?tq
valjoux
post May 10 2019, 11:28 AM

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QUOTE(mhhee @ May 10 2019, 10:46 AM)
thanks notworthy.gif
valjoux
post May 10 2019, 04:57 PM

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http://www.prouter.cn/index/index
prouter was an ex-offical 3rd party shipper for taobao before.
their english site quite decent, but i think the shipping fee is on the higher side
valjoux
post Jul 8 2019, 12:25 PM

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QUOTE(yy714 @ Jul 8 2019, 10:00 AM)
I only look for their customer service through Facebook messenger, so far quite prompt response, their delivery timeframe is the best I had used so far, approximately 15 days can reach Klang Valley area by using sea freight. No hidden charges unless you would like to add on wooden crate.

This is their Facebook - https://www.facebook.com/myeasy86/
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seems good price. got english website too.will try them next. ive been using YESlogistic airfreight.ok n fast but got parcel handling fee rmb2/parcel, and also didnt offer small parcel sea freight
payment how? can use FPX?

This post has been edited by valjoux: Jul 8 2019, 12:27 PM
valjoux
post Apr 7 2020, 09:28 PM

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Anyone/agent who can help buy from xianyu?
valjoux
post May 14 2020, 12:45 PM

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QUOTE(deejay_krish @ May 14 2020, 12:22 PM)
Hi, im still noob when comes to taobao but managed to register an account, and find some items i need and added to cart. Here comes the confusing part. I dont understand chinese so im using google chrome. Which is cheapest option for me? Using a warehouse in guangdong? Then ship all from there to my place? Can i do all this by myself or better to use a agent in lowyat? My items all less than 100 ringgit, small items anyways, electronic parts.
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i would suggest to use 3rd party forwarder. less headache as sometimes taobao will not ship certainelectronics. ive been using myeasy86 with no issue.cheap and good.yeslogistic also quite ok especially for sensitive item like battery
valjoux
post May 14 2020, 02:16 PM

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QUOTE(deejay_krish @ May 14 2020, 02:02 PM)
Okay so using agent not expensive as claimed by many? Cause i dont wanna pay exorbitant price for something value 50 ringgit. Just curious, how much total shipping will be if use agent to delivery to my place in kl?
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dont use an agent to buy item for u. they usually take extra charge via currency exchange.you can buy it yourself.
but use 3rd party forwarder. meaning u buy your item yourself but ship it to your preferred forwarder's warehouse so then the forwarder will ship it to your door

This post has been edited by valjoux: May 14 2020, 02:25 PM
valjoux
post May 14 2020, 02:20 PM

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QUOTE(deejay_krish @ May 14 2020, 02:12 PM)
Okay i just checked myeasy86, they only use ocean, not air freight. I need air freight
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from what i know right now air freight rate is still expensive(mostly cater for medical supplies) so most budget friendly forwarder choose to provide sea freight only for now. you can search for other forwarder that still provide air freight
valjoux
post May 14 2020, 02:32 PM

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QUOTE(deejay_krish @ May 14 2020, 02:27 PM)
Actually i need a bit urgent. Thats why  laugh.gif If use air freight, if around 0.5kg how much ah
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not sure but last 2 week an agent quote me the price for Special air freight fee rm31.50/kg. but have to use her buy-for-me service.latest price im not sure

This post has been edited by valjoux: May 14 2020, 02:32 PM

 

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