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> Unifi has been shit every night lately, Updated with twitter link

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TSSeager
post Aug 28 2015, 11:29 PM, updated 7y ago

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I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif

user posted image
Honestly I can tell you the ping result is absolute bullshit.
I can see the ping take so long to complete.

Tonight:
user posted image
Last night was out so didn't test.
Tonight is shit, ping feels much higher than tested result.
And DL unstable giler man, sometimes 0.1 to 0.2 Mbps only

Terima kasih Telekom

Aku dah tweet kat TM, please share: https://twitter.com/SeagerLYN/status/640546233451319296

Follow up thread: https://forum.lowyat.net/topic/3702343

Update:

2nd day since the technicians replaced the router.
Connection has been better at night, but few days later back to shit.

Though, I doubt this had anything to do with the router as my older one was working fine. Because I made multiple reports, TM services called me after the technicians left and told me that they would be monitoring my line for a couple of days. Tonight will be the 2nd night, and so far things are looking OK.

I suggest all of you that are having problems to call TM and bug them consistently. Threaten that you will approach MCMC if this isn't solved.

QUOTE(Seager @ Sep 17 2015, 09:27 AM)
Sorry I was away for 3 days, some asshole easily buthurt with my post.
Anyway, I've changed from using stock unifi router to the ASUS RT-N56U. I've discovered the following:

Day (Wifi):
Ping around 20ms, DL around 18-20mb - Stock
Ping less than 20ms, DL can reach 30mb or more - RT-N56U

Night (Wifi)
Ping 20ms to 100ms (sometimes even 200ms), DL around 5mb or less - Stock
Ping around 20ms or less, DL around 20mb - RT-N56U

I ran wifi analyzer and noticed no new wifi signals at night, all same SSIDs. I also tested my speed using LAN cable at night just to be sure, and Unifi is VERY VERY UNSTABLE at night. Sometimes you can get up to 30mb download, but the next minute you're down to less than 5mb. Even ping is very unstable.
*
This post has been edited by Seager: Dec 27 2015, 09:48 AM
clouds
post Aug 28 2015, 11:37 PM

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Mine streamyx 8mbps very gooddd
tvcat
post Aug 28 2015, 11:41 PM

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damn i thought its just me
TSSeager
post Aug 28 2015, 11:42 PM

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QUOTE(tvcat @ Aug 28 2015, 11:41 PM)
damn i thought its just me
*
Their service has been quite shit lately
utusan@gmail
post Aug 28 2015, 11:42 PM

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same as streamyx... dunno what problem...
Apple App Store update only got 50kbps.....

This post has been edited by utusan@gmail: Aug 28 2015, 11:43 PM
TSSeager
post Aug 28 2015, 11:43 PM

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QUOTE(marumaruV2 @ Aug 28 2015, 11:42 PM)
I call them to reset port now mine OK already
*
I did that almost every 2-3 nights for the past 2 weeks.
After 1-2 hours the connection drops again
winkiedilwy
post Aug 28 2015, 11:44 PM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?
*
Same here lol.

After restart everything even more shit. None of device can access internet.
Avangelice
post Aug 28 2015, 11:44 PM

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Same here. But I'm all the way from kuching.

My ping used to be 40 for my tank game. Now it's 100. Some nights the ping shoots up to 140 to 200.

Dont forget watching porn. It buffers so badly.
TSSeager
post Aug 28 2015, 11:45 PM

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QUOTE(winkiedilwy @ Aug 28 2015, 11:44 PM)
Same here lol.

After restart everything even more shit. None of device can access internet.
*
Day time no problem
But at night after 8 usually all problems will start.

QUOTE(Avangelice @ Aug 28 2015, 11:44 PM)
Same here. But I'm all the way from kuching.

My ping used to be 40 for my tank game. Now it's 100. Some nights the ping shoots up to 140 to 200.

Dont forget watching porn. It buffers so badly.
*
My ping got sampai 820ms, dl 0.19Mbps and ul 0.66Mbps - and this is after restart router/ modem.


patienceGNR
post Aug 28 2015, 11:46 PM

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my home unifi down for no reason lel. my brothers dua tiga hari no internet they didnt tell me. after all, my sister went back today, off everything for half an hour bukak balik no problem liao. TOPKEK
arrowhead7372
post Aug 28 2015, 11:46 PM

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Same bro. Past few nights, load webpage also cannot

Must be wanna block us from going to bersih.org
nomen
post Aug 28 2015, 11:46 PM

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Having same problem, called 100 reset still cannot. Damn!! upgraded Unifi to 30mgb also got problem (2 weeks already) Youtube buffering all the time..... TIPU punya TM Unifi
zikre2003
post Aug 28 2015, 11:47 PM

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daytime ok..
malam download around 1-2mb/s je..
mtcc
post Aug 28 2015, 11:48 PM

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hmm only staring to feel it today. Hopefully it gets better
ReWeR
post Aug 28 2015, 11:48 PM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?
*
QUOTE(tvcat @ Aug 28 2015, 11:41 PM)
damn i thought its just me
*
QUOTE(marumaruV2 @ Aug 28 2015, 11:42 PM)
I call them to reset port now mine OK already
*
QUOTE(winkiedilwy @ Aug 28 2015, 11:44 PM)
Same here lol.

After restart everything even more shit. None of device can access internet.
*
happens to me also cry.gif

why unifi so cruel cry.gif

TSSeager
post Aug 28 2015, 11:48 PM

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QUOTE(nomen @ Aug 28 2015, 11:46 PM)
Having same problem, called 100 reset still cannot. Damn!! upgraded Unifi to 30mgb also got problem (2 weeks already) Youtube buffering all the time..... TIPU punya TM Unifi
*
QUOTE(zikre2003 @ Aug 28 2015, 11:47 PM)
daytime ok..
malam download around 1-2mb/s je..
*
lol so it's not just me la

This post has been edited by Seager: Aug 28 2015, 11:49 PM
skeith
post Aug 28 2015, 11:49 PM

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Mine every night, 9~10pm, sure disconnect once.
Then have to restart modem onli can use
WaCKy-Angel
post Aug 28 2015, 11:50 PM

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U using copper line or full fibre?
Ash1988
post Aug 28 2015, 11:50 PM

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Ever since upgraded to 30mbps like this ady. Regret now!!
Elgore
post Aug 28 2015, 11:51 PM

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2 weeks only?

i'm pretty sure its much longer than that
SUSLuke Bryan
post Aug 28 2015, 11:51 PM

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I'm using Streamyx. Yeah lately the connection macam sewel sikit.
TSSeager
post Aug 28 2015, 11:52 PM

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QUOTE(WaCKy-Angel @ Aug 28 2015, 11:50 PM)
U using copper line or full fibre?
*
Don't think it matters.
I live in condo, using vdsl - copper.

Been using unifi for 2+ years, but this bullshit is new.
WaCKy-Angel
post Aug 28 2015, 11:59 PM

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QUOTE(Seager @ Aug 28 2015, 11:52 PM)
Don't think it matters.
I live in condo, using vdsl - copper.

Been using unifi for 2+ years, but this bullshit is new.
*
Mine oso copper and very slow 2 weeks d.

My mom in law using fibre say no prob
ciahcra
post Aug 29 2015, 12:01 AM

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Damn, mmg betul, aku tgh stream youtube ni lembab nk mati, dah 2 weeks camni
DCXW
post Aug 29 2015, 12:03 AM

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QUOTE(Avangelice @ Aug 28 2015, 11:44 PM)
Same here. But I'm all the way from kuching.

My ping used to be 40 for my tank game. Now it's 100. Some nights the ping shoots up to 140 to 200.

Dont forget watching porn. It buffers so badly.
*
WoT?
afie98120
post Aug 29 2015, 12:04 AM

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My shitmix also same lah
nak tengok anime 20min, pause play pause play 1 jam baru habis apa lj tm vavi.. Malam2 nak dota also cant now ping vavi 100~200 mad.gif
XPAWNED01
post Aug 29 2015, 12:06 AM

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jewtube ok but 4chan's webm load so farking slow

even_steven
post Aug 29 2015, 12:08 AM

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mine is ok... no prob so far..

travis8481
post Aug 29 2015, 12:09 AM

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At least I'm not alone.

Shit line happen after I reject thier offer to upgrade vip30.

Keep getting ping 400ms

This post has been edited by travis8481: Aug 29 2015, 12:10 AM
mt24
post Aug 29 2015, 12:09 AM

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Can't we boikot all puasa unifi for few months.
Few months only.
U can use maxis celcom digi u mobile while u are boikoting.
See if they want to improve service and reduce the price or not.
tamagato
post Aug 29 2015, 12:10 AM

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MCMC had stricten the law...
so anything by pass need checking lol
travis8481
post Aug 29 2015, 12:11 AM

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QUOTE(mt24 @ Aug 29 2015, 12:09 AM)
Can't we boikot all puasa unifi for few months.
Few months only.
U can use maxis celcom digi u mobile while u are boikoting.
See if they want to improve service and reduce the price or not.
*
U can't boikot unless ur contract ended
cellfreezer
post Aug 29 2015, 12:12 AM

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Yeah, connection around 8pm above suddenly goes crappy. Dunno because too much user or what.
ALIAS.JG
post Aug 29 2015, 12:13 AM

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Mau main game pun susah.
SUSAxeFire
post Aug 29 2015, 12:13 AM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?
*
My stimex is totally out

Using mobile data

Neighbors also say no internet

We have requested to change cable by they refuse say its ok

Phone is fine

This post has been edited by AxeFire: Aug 29 2015, 12:15 AM
SereneAshley
post Aug 29 2015, 12:13 AM

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It's been shit for more than a month vmad.gif

After 4pm or so wifi cant be accessed if I move more than 10m away from my living room.
ante5k
post Aug 29 2015, 12:13 AM

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My guess is the ipv4 and IPv6 issue.
jAkUn
post Aug 29 2015, 12:14 AM

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using wired is ok.
but using wifi, only lately got this problem since upgrade to 30mb.
my d/l speed caps at 11mb instead of 20mb on wifi.
shit.
spacelion
post Aug 29 2015, 12:24 AM

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yeah since upgred to 30mbops
even_steven
post Aug 29 2015, 12:35 AM

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ihatemynahs
post Aug 29 2015, 12:57 AM

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I think they updating their dns or sumthing b4 september.

Go check TM announcement page.
TSSeager
post Aug 29 2015, 01:01 AM

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QUOTE(cellfreezer @ Aug 29 2015, 12:12 AM)
Yeah, connection around 8pm above suddenly goes crappy. Dunno because too much user or what.
*
Yeah roughly same time here too
ek9
post Aug 29 2015, 01:04 AM

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same here at desa pandan
saladin7
post Aug 29 2015, 01:08 AM

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lol.. i tot i'm the only one who got unlucky....
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post Aug 29 2015, 01:10 AM

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Night=more hd porn
So thts y selow
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post Aug 29 2015, 01:11 AM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?
*
I got streamyx, unifi and maxis fibre. Streamyx all ok, unifi and maxis fibre are experiencing low dl and but high ul, ping ok... Location: Pinang
TSSeager
post Aug 31 2015, 09:37 PM

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BAMP
stick436
post Aug 31 2015, 11:13 PM

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Same.. Unifi is just shit. What can we do?
-TcT-
post Aug 31 2015, 11:16 PM

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Tips for you guys: this is something related to wireless channel. Why worse at night? Cos too much interference from so many wireless connections.
Please Google it.
spacelion
post Aug 31 2015, 11:21 PM

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QUOTE(-TcT- @ Aug 31 2015, 11:16 PM)
Tips for you guys: this is something related to wireless channel. Why worse at night? Cos too much interference from so many wireless connections.
Please Google it.
*
mine is gigabit lan connection direct ,. no wifi. The TV is less than 3m from access point.
xxmetalhead86xx
post Aug 31 2015, 11:27 PM

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i also having problem, watch youtube damn slow, everytime it will stream less than 360p, fuk la, always stuck. called them 1 time, they say no problem, reset port, but still same
azerak
post Aug 31 2015, 11:28 PM

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same problem with me. selayang. at night sure become slow. during the day, ok je. cilakak mcm kene scam secara halus unifi ni.
xen0
post Aug 31 2015, 11:30 PM

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yup..mine too..it has been almost 3 weeks ..everyday it starts after 7pm.. yet to call them..
herojack41
post Aug 31 2015, 11:33 PM

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time to blame the 10% 24/7 torrent user
Raymond T.
post Aug 31 2015, 11:34 PM

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user posted image
user posted image
user posted image
user posted image

Just upgraded to 30Mbps, so far everything ok.

This post has been edited by Raymond T.: Aug 31 2015, 11:41 PM
TSSeager
post Aug 31 2015, 11:36 PM

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QUOTE(azerak @ Aug 31 2015, 11:28 PM)
same problem with me. selayang. at night sure become slow. during the day, ok je. cilakak mcm kene scam secara halus unifi ni.
*
Aku Selayang gak bro. Just before 8pm all this bullshit will start and it will end just after 11pm.
degraw1993
post Aug 31 2015, 11:37 PM

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wtf is it me or unifi has been slow like hell?
TSSeager
post Aug 31 2015, 11:43 PM

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QUOTE(Raymond T. @ Aug 31 2015, 11:34 PM)
user posted image
user posted image
user posted image
user posted image

Just upgraded to 30Mbps, so far everything ok.
*
Your area?
Now mine ping about 50ms DL 15mb UL I don't care.
8 pm onwards to 11pm is shit. Now the connection is recovering. Tomorrow morning back to normal again until the cycle starts again tomorrow night lol
faceless
post Aug 31 2015, 11:44 PM

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Is got problem also. My story a worse
QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul. minute
Can't even stream youtube 360p upload webpage properly.

During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"

What you mean bang your connection. Ketuk ketuk the device? If ketuk a bit can work I will go try.

This post has been edited by faceless: Sep 1 2015, 12:08 AM
Raymond T.
post Aug 31 2015, 11:47 PM

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QUOTE(Seager @ Aug 31 2015, 11:43 PM)
Your area?
Now mine ping about 50ms DL 15mb UL I don't care.
8 pm onwards to 11pm is shit. Now the connection is recovering. Tomorrow morning back to normal again until the cycle starts again tomorrow night lol
*
Subang Jaya smile.gif
xing87
post Aug 31 2015, 11:50 PM

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QUOTE(faceless @ Aug 31 2015, 11:44 PM)
Is got problem also. My story a worse

What you mean bang your connection. Ketuk ketuk the device? If ketuk a bit can work I will go try.
*
lel topkek doh.gif
bang = abang = bro = brother

go bang your own head
azerak
post Aug 31 2015, 11:55 PM

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QUOTE(Seager @ Aug 31 2015, 11:36 PM)
Aku Selayang gak bro. Just before 8pm all this bullshit will start and it will end just after 11pm.
*
area mana? aku dekat2 dgn stadium. sekarang dah ok sikit. esok malam start balik la cam cilake ni.
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QUOTE(spacelion @ Aug 29 2015, 12:24 AM)
yeah since upgred to 30mbops
*
same here! mad.gif mad.gif ^%*(**%$%@$%#

now the connection suddenly flatline every 20 minutes as if throttling.

This post has been edited by jkmak: Aug 31 2015, 11:56 PM
katsumoto2011
post Sep 1 2015, 12:00 AM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps
*
dia orang call me to upgrade also

but now i feel that i make a good decision for not upgrading 30mb but line also same as 5mb

pay more for nothing
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post Sep 1 2015, 12:01 AM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps
*
condo???
MegaThroned
post Sep 1 2015, 12:03 AM

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Yeah cannot play dota propely lately.lag lag lag
faceless
post Sep 1 2015, 12:06 AM

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QUOTE(xing87 @ Aug 31 2015, 11:50 PM)
lel topkek  doh.gif
bang = abang = bro = brother

go bang your own head
*
Thanks.

Good punt, I guess I really must bang my head to the wall.
supermoto
post Sep 1 2015, 12:12 AM

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Mine 20mbps ok je.

Tula, karma bite u back.
bitebug
post Sep 1 2015, 12:14 AM

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kesian 3rd world problem.

#syukurmalaysiamasihaman
zeist
post Sep 1 2015, 12:19 AM

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30mb overkill
TSSeager
post Sep 1 2015, 07:17 PM

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Malam ni start awal:

user posted image
Ping ni tipu doh, lama giler the bar take to complete.
lawrencesha
post Sep 1 2015, 07:21 PM

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Wow... that really sucks.... I'm on VIP5 and getting more than what I paid for.

user posted image
SourLemons
post Sep 1 2015, 07:23 PM

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dei i thought only my problem ,at night really got slow
red streak
post Sep 1 2015, 07:24 PM

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I accidentally rage abandoned a doto game when I dced. Much regretz.
meteoraniac
post Sep 1 2015, 07:25 PM

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Fark unifi la

After upgrade from 5mb to 10mb the network connection is worse...
[Ancient]-XinG-
post Sep 1 2015, 07:28 PM

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same la.

having both unifi and stimix at diff place. Both line > 7 yrs

now

unifi at night drop la dc la no connection la even 3g better

streamyx more teruk suka suka dc all day long.

call to tm.

bang ok la semua. port pun ok. tower pun ok.

SAYA RASA MODEM ROSAK. DAN WAYAR LAMA.

wtf....... u rasa modem rosak u buy one for me la. the modem is still new ok
kamfoo
post Sep 1 2015, 07:32 PM

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cukur lo some ppl use 1mbps only
cedyy
post Sep 1 2015, 07:39 PM

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same shit happen to my 4MB streamyxn during this time. upload seems fine but download is trickling
Ya Rerd
post Sep 1 2015, 07:43 PM

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same problem. for me it happens after midnite .. every damn day! i called TM for four straight nights and they repeated their bloody port refresh and account reset every single night ... to NO EFFECT! they even changed my router once but i never suspected it as a router issue ...
TSSeager
post Sep 1 2015, 07:43 PM

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QUOTE(SourLemons @ Sep 1 2015, 07:23 PM)
dei i thought only my problem ,at night really got slow
*
Very very unstable
deejay_krish
post Sep 1 2015, 07:46 PM

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Since when unifi has been streaming youtube perfectly? It always has been shitty. No matter u use 5mb ka 20 mb ka 30 mb ka, still shitty ass shitty
SUSAxeFire
post Sep 1 2015, 07:46 PM

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Friday my internet went down

Called TM and someone only came on saturday 3pm some young guy(looks like a trainee) came and don't know what shit he did 1 hr later left still no internet

I call them said still no internet they give me the standard crap like u turn off n on or not etc

They said Sunday cannot come monday holiday tuesday will come. Today never came

Fucking bitch tm


This post has been edited by AxeFire: Sep 1 2015, 07:49 PM
Vexation
post Sep 1 2015, 07:47 PM

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yah man


user posted image



then I go into that dlink setup thing and change the wireless channel but it's still shit as per below. And even at this speed, youtube 1080p60fpd buffers like i'm still on dialup. nigguh what the what?

user posted image

This post has been edited by Vexation: Sep 1 2015, 07:48 PM
TSSeager
post Sep 1 2015, 07:48 PM

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QUOTE(deejay_krish @ Sep 1 2015, 07:46 PM)
Since when unifi has been streaming youtube perfectly? It always has been shitty. No matter u use 5mb ka 20 mb ka 30 mb ka, still shitty ass shitty
*
I used VIP10 before, which was excellent up till last 2-3 weeks when it started becoming shit
I changed to 30mb last week and still get shit usually at night
TSSeager
post Sep 1 2015, 07:49 PM

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QUOTE(Vexation @ Sep 1 2015, 07:47 PM)
yah man
user posted image
then I go into that dlink setup thing and change the wireless channel but it's still shit as per below. And even at this speed, youtube 1080p60fpd buffers like i'm still on dialup. nigguh what the what?

user posted image
*
The ping I tak faham.
Very high delay but speedtest cam haram lol
SUSAxeFire
post Sep 1 2015, 07:50 PM

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Its because of bersih 4

TM is jamming the internet

This post has been edited by AxeFire: Sep 1 2015, 07:54 PM
SUSAxeFire
post Sep 1 2015, 07:55 PM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

Tonight:
user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif
*
MCMC blacklist u ?? Jam ur internet icon_idea.gif
mirzan007
post Sep 1 2015, 08:21 PM

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Yup same here... downld like sh*t.. unifi VIP 20 here
SUSAxeFire
post Sep 1 2015, 08:57 PM

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Boss so angry

Cannot do teleconference Skype with Hong Kong client

Keep disconnected today!!!!!
fuzzy
post Sep 1 2015, 08:58 PM

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Because they open up VIP30 to everyone but haven't upgrade their servers to cope ..
jAkUn
post Sep 1 2015, 08:58 PM

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QUOTE(deejay_krish @ Sep 1 2015, 07:46 PM)
Since when unifi has been streaming youtube perfectly? It always has been shitty. No matter u use 5mb ka 20 mb ka 30 mb ka, still shitty ass shitty
*
on 10mb before, youtube stream is really smooth.
on 30mb before, youtube stream also very2 smooth.

now shitty.
TSSeager
post Sep 1 2015, 09:05 PM

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QUOTE(fuzzy @ Sep 1 2015, 08:58 PM)
Because they open up VIP30 to everyone but haven't upgrade their servers to cope ..
*
Makes sense kot hmm.gif
GOPI56
post Sep 1 2015, 09:11 PM

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TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:


user posted image

This post has been edited by GOPI56: Sep 1 2015, 09:22 PM
theberry
post Sep 1 2015, 09:12 PM

OK!
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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.It effects Unifi service.TM is resolving the issue.
*
HAHA NO WONDER GOMEN WEBSITE SO LAG LATELY doh.gif
SUSAxeFire
post Sep 1 2015, 09:20 PM

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user posted image

i dont knwo what tm did

but now seems a bit better

user posted image

This post has been edited by AxeFire: Sep 1 2015, 09:21 PM
GOPI56
post Sep 1 2015, 09:24 PM

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QUOTE(AxeFire @ Sep 1 2015, 10:20 PM)
user posted image

i dont knwo what tm did

but now seems a bit better

user posted image
*

TM is fixing in stages,requires skilled technicians to perform the fixes.
TSSeager
post Sep 1 2015, 09:35 PM

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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
Thanks for the info.
But sweet sleeping at home? Lol you think paying for their service is cheap meh? And its not like they'd offer waivers for shit service anyway.

Sweet sleeping. Lol
mahaqmi
post Sep 1 2015, 09:39 PM

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Same bro. Using Unifi 20 here. Ady 3 weeks. Biggest problem is when watching youtube video, always got hang and stuck.
deejay_krish
post Sep 1 2015, 09:46 PM

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facebook slow macam sial
hax123
post Sep 1 2015, 09:50 PM

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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
sweet sleeping…fuklol
if its real they should make announcement. not let their customer complain and wait pages to load til sleep.
TSSeager
post Sep 1 2015, 10:00 PM

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QUOTE(hax123 @ Sep 1 2015, 09:50 PM)
sweet sleeping…fuklol
if its real they should make announcement. not let their customer complain and wait pages to load til sleep.
*
Masa bill and potong service efficient giler lel
xemoboyx
post Sep 1 2015, 10:01 PM

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i thought it was just me.. the weird part is when speed test, everything is fine.
bananabread
post Sep 1 2015, 10:03 PM

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QUOTE(WaCKy-Angel @ Aug 28 2015, 11:50 PM)
U using copper line or full fibre?
*
Copper line here. Whats the problem ??!!
syamilshahimi
post Sep 1 2015, 10:04 PM

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lel i tot my router sewel. seems that its a nationwide issue. fark.
bananabread
post Sep 1 2015, 10:05 PM

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Is them asking to pay bill early and purposely do this ? Has been few weeks problem!!!
Vexation
post Sep 1 2015, 10:12 PM

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QUOTE(Seager @ Sep 1 2015, 07:49 PM)
The ping I tak faham.
Very high delay but speedtest cam haram lol
*
I mean, am I crazy?

user posted image


user posted image



user posted image
TSSeager
post Sep 1 2015, 10:14 PM

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QUOTE(Vexation @ Sep 1 2015, 10:12 PM)
I mean, am I crazy?

user posted image
user posted image
user posted image
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lol i wan change my email folder pun susah
almertfrenzy
post Sep 1 2015, 10:16 PM

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same here, using stremyx 8mb but only reach 4mb, sometimes only 1mb...

already a weeks...damm tm...lambat bayar laju potong... mad.gif
deejay_krish
post Sep 1 2015, 10:32 PM

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user posted image

Still like shit
TSSeager
post Sep 1 2015, 10:33 PM

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QUOTE(deejay_krish @ Sep 1 2015, 10:32 PM)
user posted image

Still like shit
*
pakai what plan?
deejay_krish
post Sep 1 2015, 10:35 PM

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QUOTE(Seager @ Sep 1 2015, 10:33 PM)
pakai what plan?
*
vip10
TSSeager
post Sep 1 2015, 10:35 PM

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QUOTE(deejay_krish @ Sep 1 2015, 10:35 PM)
vip10
*
mad.gif mad.gif
Cukup la tu woi
deejay_krish
post Sep 1 2015, 10:37 PM

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QUOTE(Seager @ Sep 1 2015, 10:35 PM)
mad.gif  mad.gif
Cukup la tu woi
*
see d ping, like konek wan
TSSeager
post Sep 1 2015, 10:37 PM

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QUOTE(deejay_krish @ Sep 1 2015, 10:37 PM)
see d ping, like konek wan
*
cukup la tu
bersyukur dengan apa yang ada
zuhaili87
post Sep 1 2015, 11:42 PM

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QUOTE(xemoboyx @ Sep 1 2015, 10:01 PM)
i thought it was just me.. the weird part is when speed test, everything is fine.
*
damn, i thought im the only one. Speedtest somehow very good result, but "actual" internet speed is like shit, downloading from App store 9MB also take 3 minutes, youtube streaming like shait, why TM WHYYYY!!! vmad.gif mad.gif
destina
post Sep 2 2015, 07:54 AM

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ini morning punye speed actually im 30mbps

user posted image
epsonstylux
post Sep 2 2015, 08:01 AM

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Seager, i think you should compile those speedtests, pings using cmd and then complain straight to MCMC

Mine also like that

Asshole TM. Im seriously considering terminating the service
irmo
post Sep 2 2015, 08:02 AM

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QUOTE(tvcat @ Aug 28 2015, 11:41 PM)
damn i thought its just me
*
Damn...me too.
neoexcaliber
post Sep 2 2015, 08:12 AM

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What's the point in offering 30 mbps connection if they can't even provide 5 mbps speed?
Zot
post Sep 2 2015, 08:18 AM

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I guess TM offer more than they could provide
Virgil
post Sep 2 2015, 08:27 AM

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not just unifi, maxis fiber also same like shit
oRoXoRo
post Sep 2 2015, 08:28 AM

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Can I know mostly which area is getting this problem?

Just received a call from the telemarketer asking me to upgrade from VIP 10 to 30 Mbps
guailow83
post Sep 2 2015, 08:45 AM

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Unifi like shyt since 2-3 weeks back..

location: Palladium Condo, Jln Gurney Dua

package: VIP5




jasonloke
post Sep 2 2015, 08:48 AM

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try ask them check your area outside cable, maybe got some problem then make it like that as last time my cousin also encounter this similar problem, thanks.
cjlio1
post Sep 2 2015, 08:49 AM

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lol you think you are the only one paying for the service ? it depends on your contention ratio and if a lot of those in your shared pool uses torrent then bam. QoS or no QoS or even line allocation your line will still be crap.

annoymous1234
post Sep 2 2015, 08:56 AM

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QUOTE(epsonstylux @ Sep 2 2015, 08:01 AM)
Seager, i think you should compile those speedtests, pings using cmd and then complain straight to MCMC

Mine also like that

Asshole TM. Im seriously considering terminating the service
*
Doubt you will. You have no other except time broadband. That also if your area is covered.
skeleton202
post Sep 2 2015, 08:58 AM

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Dam, i thought it just me
Ash
post Sep 2 2015, 09:00 AM

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Same problem here in Selayang.

The ping before 8pm to SG server will be 10ish , after that jump to 60 ping and everything goes back to normal after 1am. This happens on a DAILY basis.

Its been 2 months for me!
SUSekcit
post Sep 2 2015, 09:05 AM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

Tonight:
user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif
*
complain kat MCMC about TM for false advertising
oRoXoRo
post Sep 2 2015, 09:05 AM

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I'm currently on VIP 10 and having no issue at all, just afraid after upgrade to 30Mbps it will be causing more problem.

Location: Taman Desa

Last time, I'm having all kind of problems while using WIFI and all problem gone after I changed to LAN permanently
notok
post Sep 2 2015, 09:15 AM

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Was on vip 20, still can surf Sarawak report Web page. After so called upgrade to 30 maps, straight away cannot surf Sarawak report Web page. Connection speed is like shit at night. Guess problem must be related to dns and the ip address
zikree
post Sep 2 2015, 09:22 AM

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screenshot the speedtest constantly and email to their customer service. Let say you screenshot at 9pm or/and 12am then email with serious tone of yours. tq
Pistacio
post Sep 2 2015, 09:25 AM

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the speedtest is okay but just cannot stream and watch youtube properly.. huhu..
oRoXoRo
post Sep 2 2015, 09:28 AM

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everyone here is on OpenDNS or GoogleDNS right?
zeese
post Sep 2 2015, 09:30 AM

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same here... even after restart router, connection still bad.. vip10..
aPiT_OxyMoxy
post Sep 2 2015, 09:43 AM

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30Mbps drop to 3Mbps? demm
TSSeager
post Sep 2 2015, 09:50 AM

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QUOTE(Ash @ Sep 2 2015, 09:00 AM)
Same problem here in Selayang.

The ping before 8pm to SG server will be 10ish , after that jump to 60 ping and everything goes back to normal after 1am. This happens on a DAILY basis.

Its been 2 months for me!
*
I am in Selayang too lol
TSSeager
post Sep 2 2015, 09:56 AM

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QUOTE(epsonstylux @ Sep 2 2015, 08:01 AM)
Seager, i think you should compile those speedtests, pings using cmd and then complain straight to MCMC

Mine also like that

Asshole TM. Im seriously considering terminating the service
*
I thought of doing that too. But I thought if giving it another 2-3 days to see if they can fix it.
See quote below.

QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
penyu.ganu
post Sep 2 2015, 10:02 AM

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bro.. are u test the speedtest using wired or wireless.. if wired mmg ada issue kalau slow macam tu..
kalau pakai wireless maybe jadi slow sbb interference...
SUS~min~
post Sep 2 2015, 10:07 AM

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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
dont give us that sweet sleep shit, we pay them for their service, not they do it for free


summore they have prob they fix it, all we customer know is we pay for that service we get what we pay. they working 24 or 48 hours is not our prob.


cost of internet in malaysia already high enough, still want give shit excuse for bad service
homerthewhopper
post Sep 2 2015, 10:11 AM

always low on budget
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Same here
dynames07
post Sep 2 2015, 10:18 AM

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i dont think i got the same problem.. my area is cheras seri permaisuri.

downloader MGSV Phantom Pain and Ground Zeroes last night without any problem.

total around 28GB. completed in 3 hours.. unifi 30mbps
epsonstylux
post Sep 2 2015, 10:51 AM

I said "Good Day!"
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QUOTE(~min~ @ Sep 2 2015, 10:07 AM)
dont give us that sweet sleep shit, we pay them for their service, not they do it for free
summore they have prob they fix it, all we customer know is we pay for that service we get what we pay. they working 24 or 48 hours is not our prob.
cost of internet in malaysia already high enough, still want give shit excuse for bad service
*
I second this
akagidemon
post Sep 2 2015, 04:06 PM

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if your home is using copper connections then if the sales person form tm calls u for the upgrade offer then just rememebr this, home copper can only support roughtly a max speed of 30mbps..

this is due to the nature of copper itself.

but if your home has direct fiber connection then 100mbps is applicable.

so choose wisely.

and i am having trouble like u guys but totally random..

uploading to my cloud provider my speed is going up and down from 400kbps to 17kbps...

but youtube, kodi, streaming 1080p content xde problem....

facebook also sumtimes sangkut2...

really weird la the events happening...

vip5 user
MeToo
post Sep 2 2015, 04:09 PM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

Tonight:
user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif
*
I using 10MB Unifi.

Torrent can get around 1200kbps so ok...

But when it comes to youtube... wah lan eh! 720p also cannot stream properly.. kena lag

Youtube kena throttled ah?
mujinkun
post Sep 2 2015, 04:10 PM

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No wonder when I go home watch youtube, slow bagak...
MeToo
post Sep 2 2015, 04:11 PM

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QUOTE(epsonstylux @ Sep 2 2015, 08:01 AM)
Seager, i think you should compile those speedtests, pings using cmd and then complain straight to MCMC

Mine also like that

Asshole TM. Im seriously considering terminating the service
*
u terminate lor.

as if they care

its a monopoly.. other provider also using their backbone...
deadravel
post Sep 2 2015, 04:12 PM

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same
Vexation
post Sep 2 2015, 04:13 PM

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QUOTE(MeToo @ Sep 2 2015, 04:09 PM)
I using 10MB Unifi.

Torrent can get around 1200kbps so ok...

But when it comes to youtube... wah lan eh! 720p also cannot stream properly.. kena lag

Youtube kena throttled ah?
*
Same issue mang I'm on Unifi 30. see my reply previous page. The jarring difference between speed test results and YouTube buffering. I don't get this YouTube issue.

This post has been edited by Vexation: Sep 2 2015, 04:14 PM
mujinkun
post Sep 2 2015, 04:15 PM

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Is there any chances Unifi is throttling youtube?
yushin
post Sep 2 2015, 04:16 PM

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Hmm... I don't notice any problem on on unifi 10mb.
Web sites loads normal.
I don't watch youtube lar
MeToo
post Sep 2 2015, 04:19 PM

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QUOTE(Vexation @ Sep 2 2015, 04:13 PM)
Same issue mang I'm on Unifi 30. see my reply previous page. The jarring difference  between speed test results and YouTube buffering. I don't get this YouTube issue.
*
looks likely Unifi throttling JewTube lor....

Cause no way at 1200kbps download... i cannot watch a 720p youtube seemlessly de...

And the buffering is not a one off thing... a 5 min vid can have 2~3 times buffering de
danieln
post Sep 2 2015, 04:20 PM

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which area your guys getting problems?
akagidemon
post Sep 2 2015, 04:21 PM

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im in au3 keramat.
youngy
post Sep 2 2015, 04:56 PM

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My problem started 1 month ago. Before changing to VIP 30 got lag when watching on Youtube in HD.

After upgraded to VIP 30, better abit when viewing 720p. 1080p really slow for some videos.
SourLemons
post Sep 2 2015, 04:57 PM

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QUOTE(dynames07 @ Sep 2 2015, 10:18 AM)
i dont think i got the same problem.. my area is cheras seri permaisuri.

downloader MGSV Phantom Pain and Ground Zeroes last night without any problem.

total around 28GB. completed in 3 hours.. unifi 30mbps
*
steam direct download always max speed punya
tombyron
post Sep 2 2015, 05:32 PM

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i move house recently..went to TM want to request to transfer the line to yhe new house..
surpriesed!! they said no installation until end of october..
so no choice i have to buy P1 as internet..
how is P1??any good?
lai_dm
post Sep 2 2015, 05:46 PM

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ya very unstable recently
i found my line disconnect very frequently, so i called up TM to check my line
the technician came to my house, he said my line disconnected more than 100x times everyday
so end up he replaced the unifi device but problem doesnt seems to be solved
TSSeager
post Sep 2 2015, 08:41 PM

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Very unstable la now.
But still DL below 10mb only.
xHj09
post Sep 2 2015, 08:47 PM

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yeah just recently. vip10 here can get 1.18 dl 0.3 ul

now also got problem already watching youtube 360p
SUSnasrulafiq93
post Sep 2 2015, 08:48 PM

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Yup. Youtube streaming is a pain in the arse.
v1n0d
post Sep 2 2015, 08:49 PM

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VIP5 here. YouTube is lagging right now, even on 360p. doh.gif
jAkUn
post Sep 2 2015, 08:50 PM

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no problem now.
i dont know what happen, but for the past few days, its stable again.
D/L speed at 30mb again.
GOPI56
post Sep 2 2015, 08:53 PM

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If you have any problem related to TM services,post it to TM Customer Service on Twitter.They might help you out.
https://twitter.com/TMConnects

This post has been edited by GOPI56: Sep 2 2015, 08:56 PM
zaman_chem
post Sep 2 2015, 08:59 PM

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my 8Mbps streamyx seem has no problem.. youtube 1080 oso seem ok no buffer

user posted image

This post has been edited by zaman_chem: Sep 2 2015, 09:01 PM
GOPI56
post Sep 2 2015, 09:08 PM

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Like i posted before,
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects only Unifi service.Streamyx not effected.

TSSeager
post Sep 2 2015, 09:52 PM

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QUOTE(GOPI56 @ Sep 2 2015, 08:53 PM)
If you have any problem related to TM services,post it to TM Customer Service on Twitter.They might help you out.
https://twitter.com/TMConnects
*
Do you work for Telekom?

degraw1993
post Sep 2 2015, 10:46 PM

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i noticed nowdays every night around 9 to 12 it will lags and some more disconnect. wtf unifi vmad.gif vmad.gif vmad.gif vmad.gif
TSSeager
post Sep 2 2015, 10:48 PM

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QUOTE(degraw1993 @ Sep 2 2015, 10:46 PM)
i noticed nowdays every night around 9 to 12 it will lags and some more disconnect. wtf unifi  vmad.gif  vmad.gif  vmad.gif  vmad.gif
*
Yes. Very instable.
Mine usually starts from just before 8 to midnight.
degraw1993
post Sep 2 2015, 10:49 PM

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QUOTE(Seager @ Sep 2 2015, 10:48 PM)
Yes. Very instable.
Mine usually starts from just before 8 to midnight.
*
any ideas when they fix this?
UserU
post Sep 2 2015, 10:51 PM

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QUOTE(degraw1993 @ Sep 2 2015, 10:49 PM)
any ideas when they fix this?
*
God knows when lol. You know how their services are and the staffs that don't give a shit about us.
herojack41
post Sep 2 2015, 11:02 PM

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agenda2 nak desak pengguna upgradeeee!

NI AGENDA YAHUDIII!!
DonDropUrSoap
post Sep 2 2015, 11:08 PM

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no wonder lah... occasionally very slow loading
matrixguy1999
post Sep 2 2015, 11:10 PM

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sigh, is xxxx again tonight. how?
thequestionway
post Sep 2 2015, 11:28 PM

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Am on Unifi 30 and doing speedtest now, it shows:

Download = 2.47Mbps!!!!!!!!
Upload = 23.16Mbps!!!

How come like this one?
rclxub.gif
commanderz
post Sep 2 2015, 11:50 PM

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unifi having problem dowload overseas file???i got not problem stream youtube....and speednet test give me full speed if run local server.........................but overseas below 100 kbs
ryanbleeth
post Sep 3 2015, 12:08 AM

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yep, I got the same problem.
network speed always got problem and need to restart the router / connection again.

You got high DL rate but when streaming time, maciem tahi.
faezfahmi618
post Sep 3 2015, 12:14 AM

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yeah speed slow macam sial
very susah to complete my torrent if speed like this
vmad.gif
TSSeager
post Sep 3 2015, 07:56 PM

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Tonight:
user posted image
Honestly I can tell you the ping result is absolute bullshit.
I can see the ping take so long to complete.

Nak submit post pun giler lama
Tomorrow gonna call TM already, say their service is shit. Problem is not on my side. No need for their technician to come. Ask for rebate terus.
AliceC
post Sep 4 2015, 01:04 AM

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mine as well.....................................30mb can't even watch theradbrad.......
dvinez
post Sep 4 2015, 09:19 AM

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watch youtube in 720p oso stop on and off

then auto change dono apa taik resolution oso sometime pause for buffering


sial

Lyu
post Sep 4 2015, 01:33 PM

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Hmm, but the technician comes install todei er
eusened
post Sep 4 2015, 02:03 PM

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Maxis FTTH 10mbps, always get dl & ul at 9mbps at least.

I is no komplain.
ante5k
post Sep 4 2015, 02:10 PM

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Post the IP address of those that give bad connection and we can compare.

Just block out the last 3 digit for privacy issue.
GrandElf
post Sep 5 2015, 03:57 PM

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Mine check speedtest all ok....can get download 30mpbs....

but load youtube still like sh1t......long time didn't play dota2 liao....

dunno lag or not.....

My place is in subang......is it really reset port got any use??
sorrowstar
post Sep 5 2015, 04:05 PM

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28th.. thats the day my screamyx got disconnected suddenly till now..no connections whatsoever, changed modem, reset port, change password and all..
First tell me underground cable broken somewhere in my housing area, few days later say is port maintaince, then yesterday say is changing port at server many people habing same problem with me..
Anyone else having this too?
sherz88
post Sep 5 2015, 04:05 PM

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QUOTE(Seager @ Aug 28 2015, 11:29 PM)
I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif

Tonight:
user posted image
Honestly I can tell you the ping result is absolute bullshit.
I can see the ping take so long to complete.
*
From what i heard from a friend, its because some of the wiring for fiber connections is reaching 99% of its capacity..
TSSeager
post Sep 6 2015, 10:15 PM

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Tonight:
user posted image
Last night was out so didn't test.
Tonight is shit, ping feels much higher than tested result.
And DL unstable giler man, sometimes 0.1 to 0.2 Mbps only

Terima kasih Telekom
TSSeager
post Sep 6 2015, 10:17 PM

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FUCKING HELL I CLICK ON SUBMIT POST ALSO GILER BABI LAMA TO UPLOAD
onlyme&you
post Sep 6 2015, 10:18 PM

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LOL me too! baru nak main online game.. dafaq stupid unifi!!!
TSSeager
post Sep 6 2015, 10:27 PM

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Unstable as fark
Not even in the mood to call them and yell

TSSeager
post Sep 6 2015, 10:53 PM

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Ended up calling
Made report again

This is the last straw before I report to MCMC

Lanciao punya TM
KcX35
post Sep 6 2015, 11:01 PM

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yeap facing same issue at night too, watch utube like watch 4k video
SUSWeng85
post Sep 6 2015, 11:03 PM

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I only having problem with youtube, after f5 no more buffering

This post has been edited by Weng85: Sep 6 2015, 11:04 PM
ReWeR
post Sep 6 2015, 11:05 PM

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so basically there's no solution? rclxub.gif

This post has been edited by ReWeR: Sep 6 2015, 11:05 PM
TSSeager
post Sep 6 2015, 11:09 PM

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QUOTE(ReWeR @ Sep 6 2015, 11:05 PM)
so basically there's no solution? rclxub.gif
*
No.
I told the lady on the phone this is an issue from YOUR END and not mine as during the day everything is fine.
But she insist saying technician must come check first bla bla bla

So I said okay, fine. Next I'm gonna report to MCMC.

FatGrass91
post Sep 6 2015, 11:23 PM

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mcb, anyone here using TIME? how isit these few nights?
TSSeager
post Sep 6 2015, 11:27 PM

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GOPI56 reported to their twitter liao

https://twitter.com/SeagerLYN/status/640546233451319296
xemoboyx
post Sep 6 2015, 11:30 PM

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honestly.. just now in the afternoon, i can't even load a 240p video. i'm using 10mb/s package. went to speedtest for confirmation, they gave me 10kbps speed and upload kbps. Duno speedtest troll or what.
TSSeager
post Sep 6 2015, 11:31 PM

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QUOTE(xemoboyx @ Sep 6 2015, 11:30 PM)
honestly.. just now in the afternoon, i can't even load a 240p video. i'm using 10mb/s package. went to speedtest for confirmation, they gave me 10kbps speed and upload kbps. Duno speedtest troll or what.
*
TM punya hal
So fukken unstable lately
ihavenoidea
post Sep 6 2015, 11:38 PM

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QUOTE(FatGrass91 @ Sep 6 2015, 11:23 PM)
mcb, anyone here using TIME? how isit these few nights?
*
So far okay. why?
BeastB
post Sep 6 2015, 11:53 PM

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Unifi is sh!t. Switch to TIME, much more reliable.
carmenyta
post Sep 7 2015, 12:02 AM

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wow 11 pages!

my unifi also damn unstable! freakin irritating!
TSSeager
post Sep 7 2015, 10:05 AM

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@TMConnects report thread: https://forum.lowyat.net/topic/3702343
TSSeager
post Sep 7 2015, 01:13 PM

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So 2 technicians came over to my place with a new router.
The wifi capability of this new router is even more shit than the older one.

They asked me to try tonight and see how.

annoymous1234
post Sep 7 2015, 01:14 PM

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QUOTE(Seager @ Sep 7 2015, 01:13 PM)
So 2 technicians came over to my place with a new router.
The wifi capability of this new router is even more shit than the older one.

They asked me to try tonight and see how.
*
which router? is it the silver one? can u show pic?
TSSeager
post Sep 7 2015, 01:23 PM

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QUOTE(annoymous1234 @ Sep 7 2015, 01:14 PM)
which router? is it the silver one? can u show pic?
*
They replaced mine:
user posted image

With this:
user posted image

But the new one is even more shit.
My old wan I can get up to 25-26mbps in my room. The new one below 20mbps.

They want me to check using LAN tonight if i can get 30mb or not. If cannot then have to downgrade package (but FFS even if i downgrade still is gonna be the same 1-2mbps from 6pm to midnight). They blame wifi interference lah, my building's connection lah, all sorts of excuses.

But when I ask them why now okay, why when I use my old router during the day okay - they have no answer.

Edit: However when they brought in the new router they said this is FOC, since I upgraded package I get new router although they have to take back the older one. But I was not informed about this previously.

This post has been edited by Seager: Sep 7 2015, 01:27 PM
annoymous1234
post Sep 7 2015, 01:29 PM

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QUOTE(Seager @ Sep 7 2015, 01:23 PM)
They replaced mine:
user posted image

With this:
user posted image

But the new one is even more shit.
My old wan I can get up to 25-26mbps in my room. The new one below 20mbps.

They want me to check using LAN tonight if i can get 30mb or not. If cannot then have to downgrade package (but FFS even if i downgrade still is gonna be the same 1-2mbps from 6pm to midnight). They blame wifi interference lah, my building's connection lah, all sorts of excuses.

But when I ask them why now okay, why when I use my old router during the day okay - they have no answer.

Edit: However when they brought in the new router they said this is FOC, since I upgraded package I get new router although they have to take back the older one. But I was not informed about this previously.
*
I got that too!! we paid so much but give us shitty router. sigh. really songlap vmad.gif
TSSeager
post Sep 7 2015, 01:31 PM

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QUOTE(annoymous1234 @ Sep 7 2015, 01:29 PM)
I got that too!! we paid so much but give us shitty router. sigh. really songlap  vmad.gif
*
I asked, what if tonight I can get close to 30mb via lan (which I know is impossible)? They said then their job is done lol waffark

Distance between router to my room is less than 5m
Old router: 30mbps at router, 25+mbps at room
New router: 30mbps at router, 10+ mbps at room

LOL BODOH
ante5k
post Sep 7 2015, 01:42 PM

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QUOTE(Seager @ Sep 7 2015, 01:13 PM)
So 2 technicians came over to my place with a new router.
The wifi capability of this new router is even more shit than the older one.

They asked me to try tonight and see how.
*
Which ip range are you connected it ?

115.x.x.x?
175.x.x.x?
TSSeager
post Sep 7 2015, 01:42 PM

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QUOTE(ante5k @ Sep 7 2015, 01:42 PM)
Which ip range are you connected it ?

115.x.x.x?
175.x.x.x?
*
210.x.x.x

Why ah?
azerak
post Sep 7 2015, 01:48 PM

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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
sooo...after one week, are their technicians still working on it or just sleep on the job? i still have the problem with the connection at night. no problem during the day.
TSSeager
post Sep 7 2015, 01:58 PM

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QUOTE(azerak @ Sep 7 2015, 01:48 PM)
sooo...after one week, are their technicians still working on it or just sleep on the job? i still have the problem with the connection at night. no problem during the day.
*
You stay landed ke high rise?
They blaming my building punya copper now.

I said so far many years I use also no problem.
Then they said oh maybe because your 30mb so the copper cannot cope. Pastu I kata this problem started when I was using 10mb itself. For 2 years it was fine up to about 2-3 weeks back when this bullshit started happening. Then they diam, said just try tonight with new router. shakehead.gif
azerak
post Sep 7 2015, 07:29 PM

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QUOTE(Seager @ Sep 7 2015, 01:58 PM)
You stay landed ke high rise?
They blaming my building punya copper now.

I said so far many years I use also no problem.
Then they said oh maybe because your 30mb so the copper cannot cope. Pastu I kata this problem started when I was using 10mb itself. For 2 years it was fine up to about 2-3 weeks back when this bullshit started happening. Then they diam, said just try tonight with new router.  shakehead.gif
*
high rise building. it has only started since few months back. up until early this year, it was fine. so they better dont tell me my copper rusted after few months. cb TM.
jacky91
post Sep 8 2015, 02:30 PM

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hmm..using 30mbps (landed)...full speed during night wor
christ14
post Sep 8 2015, 02:34 PM

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same, unstable ping. niama do they know the fucuking irritating feeling of not deploying your ulti to win a war? ccb diu nia seng ah tm, call technician i also know will give me bullshit reason
t3n
post Sep 8 2015, 02:39 PM

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QUOTE(jacky91 @ Sep 8 2015, 02:30 PM)
hmm..using 30mbps (landed)...full speed during night wor
*
Speed test shows everything ok till u stream youtube in HD... Try and update here..
jacky91
post Sep 8 2015, 02:40 PM

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QUOTE(t3n @ Sep 8 2015, 02:39 PM)
Speed test shows everything ok till u stream youtube in HD... Try and update here..
*
ok, will update again tonight
Naskah
post Sep 8 2015, 02:43 PM

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mine with 10mbps last 2 days cant get smooth youtubing. aways buffer on 720p.
mamata
post Sep 8 2015, 02:44 PM

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30 mbps dapat 5 - 15mbps

gna kabel dapat 30 guna wifi ,pianggg
walaupun full signal 90 %

jacky91
post Sep 8 2015, 02:45 PM

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QUOTE(mamata @ Sep 8 2015, 02:44 PM)
30 mbps dapat 5 - 15mbps

gna kabel dapat 30 guna wifi ,pianggg
walaupun full signal 90 %
*
router apa?
mamata
post Sep 8 2015, 02:48 PM

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Asus RT-N14UHP

nestlebliss
post Sep 8 2015, 03:24 PM

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youtube - ing has been shit for the past 2 weeks for me.. i dont know why.. 480p pun buffer.. apa tahi im on vip 5 only but before this even 720p no problem
kaihnsn
post Sep 8 2015, 03:58 PM

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QUOTE(nestlebliss @ Sep 8 2015, 03:24 PM)
youtube - ing has been shit for the past 2 weeks for me.. i dont know why.. 480p pun buffer.. apa tahi im on vip 5 only but before this  even 720p no problem
*
even stimix 8mb also youtube 360p macam siput babi

tapi pelik test speedtest.net boleh dapat 7-8mb
nestlebliss
post Sep 8 2015, 04:02 PM

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QUOTE(kaihnsn @ Sep 8 2015, 03:58 PM)
even stimix 8mb also youtube 360p macam siput babi

tapi pelik test speedtest.net boleh dapat 7-8mb
*
speedtest normally x da prob ping pun cantik.. but once i start gaming 999ping ffffuuuuuuuu mad.gif

what pisses me off is i cant even youtube 360p on my hp... i need youtube before tido lel tongue.gif
kaihnsn
post Sep 8 2015, 04:13 PM

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QUOTE(nestlebliss @ Sep 8 2015, 04:02 PM)
speedtest normally x da prob ping pun cantik.. but once i start gaming 999ping ffffuuuuuuuu  mad.gif

what pisses me off is i cant even youtube 360p on my hp... i need youtube before tido lel  tongue.gif
*
i test using unifi and tm speedometer also same got 7-8mb

maybe tm intentionally kasi lag for download and streaming
mekboyz
post Sep 8 2015, 04:15 PM

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Hmm my unifi keep disconnect every night.. Started recently. But speed is normal
SUSWeng85
post Sep 8 2015, 04:16 PM

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QUOTE(mekboyz @ Sep 8 2015, 04:15 PM)
Hmm my unifi keep disconnect every night.. Started recently. But speed is normal
*

mayb is the router almost die

t3n
post Sep 8 2015, 05:01 PM

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QUOTE(mamata @ Sep 8 2015, 02:44 PM)
30 mbps dapat 5 - 15mbps

gna kabel dapat 30 guna wifi ,pianggg
walaupun full signal 90 %
*
U duduk dalm bilik kebal nuclear ka?
pokie182
post Sep 8 2015, 05:05 PM

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im experiencing the same problem. night time sure koneksyun become so shitty.
skeith
post Sep 8 2015, 05:06 PM

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QUOTE(mekboyz @ Sep 8 2015, 04:15 PM)
Hmm my unifi keep disconnect every night.. Started recently. But speed is normal
*
yeah. same as mine. unifi30.
every night around 8~9pm, sure disconnect once then i have to restart BTU to connect again.

QUOTE(Weng85 @ Sep 8 2015, 04:16 PM)
mayb is the router almost die
*
my router is new and i dont need to restart router to do so.

jus restart BTU. done.
Naskah
post Sep 8 2015, 09:55 PM

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user posted image

tonite youtubing 720p also buffer vmad.gif vmad.gif
meteoraniac
post Sep 8 2015, 10:01 PM

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Fark unifi la ccb
Celestial76
post Sep 8 2015, 10:04 PM

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Maxis HomeFibre also having problem...as expected.
mirzan007
post Sep 8 2015, 10:09 PM

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Guys whats ur router?? having same prob .. Using ASUS RT N18

maybe ASUS is the culprit

Celestial76
post Sep 8 2015, 10:13 PM

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QUOTE(mirzan007 @ Sep 8 2015, 10:09 PM)
Guys whats ur router?? having same prob .. Using ASUS RT N18

maybe ASUS is the culprit
*
Asus RT 12HP
Zaryl
post Sep 8 2015, 10:17 PM

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PEAK hours maa. Working people came back from work want to surf & watch jewtube 8pm-12am.

Of course la everything is slow.
Wait until 1-2am then start watching prawn 720p with your Unifi no buffer no problem liao.
t3n
post Sep 9 2015, 09:45 AM

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Ok guys, youtube streaming sucks every night, only can stream 360p for 30mbps unifi.... Temporary solution is to use VPN, connected to US server and the speed came back to full.... So, that prove TM is throttling the speed at night...
jacky91
post Sep 9 2015, 10:03 AM

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QUOTE(t3n @ Sep 9 2015, 09:45 AM)
Ok guys, youtube streaming sucks every night, only can stream 360p for 30mbps unifi.... Temporary solution is to use VPN, connected to US server and the speed came back to full.... So, that prove TM is throttling the speed at night...
*
seems to be on youtube only sad.gif btw, any good vpn for recommend?
burger broboy
post Sep 9 2015, 10:07 AM

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same with me...
very slow...
but want pay bill on time...
shit!!!
t3n
post Sep 9 2015, 10:11 AM

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QUOTE(jacky91 @ Sep 9 2015, 10:03 AM)
seems to be on youtube only sad.gif btw, any good vpn for recommend?
*
I use EarthVPN thumbup.gif
Let me try again tonight and confirm with u again...
jacky91
post Sep 9 2015, 10:15 AM

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QUOTE(t3n @ Sep 9 2015, 10:11 AM)
I use EarthVPN  thumbup.gif
Let me try again tonight and confirm with u again...
*
how much u paying per month?
nestlebliss
post Sep 9 2015, 10:17 AM

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QUOTE(Zaryl @ Sep 8 2015, 10:17 PM)
PEAK hours maa. Working people came back from work want to surf & watch jewtube 8pm-12am.

Of course la everything is slow.
Wait until 1-2am then start watching prawn 720p with your Unifi no buffer no problem liao.
*
correct... but we dont pay our bills to use the internet at certain time of the day... service should be stable throughout the day regardless of number of users... thats what we pay for.. imagine when the bill comes and we say, ohh i spend my bills on something else, wait later i have money i pay lah.. u think they give a shit? of course not.. so why should we care...

just my 2 cent lah... tongue.gif
SUSweretiger
post Sep 9 2015, 10:18 AM

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dude... no need complain as the support only ask you to wait... we will diagnose. .... if ok you ok looo if not they just said tmr will send technician come....

wait gas....
Elgore
post Sep 9 2015, 10:18 AM

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night time play transformice ping >600

cukurrrr
t3n
post Sep 9 2015, 10:21 AM

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QUOTE(jacky91 @ Sep 9 2015, 10:15 AM)
how much u paying per month?
*
Well 1 account can share with few computers... Just find someone to share it with you, else very costly.... Btw let me try again later tonight... Dont rush to buy first hahaha...
jacky91
post Sep 9 2015, 10:29 AM

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QUOTE(t3n @ Sep 9 2015, 10:21 AM)
Well 1 account can share with few computers... Just find someone to share it with you, else very costly.... Btw let me try again later tonight... Dont rush to buy first hahaha...
*
researching aja...no worry..btw..i am using TP LINK WDR4300 (stock firmware)...can use VPN a?
dimensionx
post Sep 9 2015, 10:30 AM

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QUOTE(kaihnsn @ Sep 8 2015, 04:13 PM)
i test using unifi and tm speedometer also same got 7-8mb

maybe tm intentionally kasi lag for download and streaming
*
It is not just download and streaming, even online gaming lags a lot now during those special hours. I think it affects everything, but only on some specific hours.
k_yagami
post Sep 9 2015, 10:47 AM

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playing diablo 3 every night from 8 - 12 pm, the ping very bad, the lag has caused my character to die suddenly, even YouTube can't play properly at 360p
Zaryl
post Sep 9 2015, 11:12 AM

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QUOTE(nestlebliss @ Sep 9 2015, 10:17 AM)
correct... but we dont pay our bills to use the internet at certain time of the day... service should be stable throughout the day regardless of number of users... thats what we pay for.. imagine when the bill comes and we say, ohh i spend my bills on something else, wait later i have money i pay lah.. u think they give a shit? of course not.. so why should we care...

just my 2 cent lah...  tongue.gif
*
There is a thing called FOREPLAY

Eh sorry.

FAIR USAGE POLICY.
laugh.gif
nestlebliss
post Sep 9 2015, 11:15 AM

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QUOTE(Zaryl @ Sep 9 2015, 11:12 AM)
There is a thing called FOREPLAY

Eh sorry.

FAIR USAGE POLICY.
laugh.gif
*
yes im aware.. but it shouldnt be a wall telcos can use and hide evrytime they fail to deliver proper service.. fair usage but if i cant youtube where is the usage?

if telcos want fairness they need to give fairness
Shiroi
post Sep 9 2015, 11:21 AM

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Just now pakai also, same thing. Utube buff damn long, load webpage 1min++, wait few mins then ok back vmad.gif

want cekik them liao
t3n
post Sep 9 2015, 11:50 AM

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QUOTE(jacky91 @ Sep 9 2015, 10:29 AM)
researching aja...no worry..btw..i am using TP LINK WDR4300 (stock firmware)...can use VPN a?
*
VPN have nothing to do with router... Use VPn on your PC...
jacky91
post Sep 9 2015, 12:36 PM

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QUOTE(jetpacker @ Sep 9 2015, 12:19 PM)
ya weh...something wrong with unifi recently..i thought it was due to my own router problem...blardy..everytime streaming porn also laggy...how to fap like that
*
when prawn stop, u stop ur hand...when it resumes, you continue ;D
nRoc
post Sep 9 2015, 12:44 PM

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1. Reset your wifi password.
2. Restart
3. Connect with new password
4. Check speed

If your speed back to the optimal. Means your wifi have been hijack.

Change your wifi password into jabberish if possible. Something like "BfgHvvhj<%€?€)?(€€*;/;)&€&775(?"

Many super antenna with wifi cracking software selling in the market even in some major IT fair. Don't understand why it's even legal.
christ14
post Sep 9 2015, 01:35 PM

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QUOTE(nRoc @ Sep 9 2015, 12:44 PM)
1. Reset your wifi password.
2. Restart
3. Connect with new password
4. Check speed

If your speed back to the optimal. Means your wifi have been hijack.

Change your wifi password into jabberish if possible. Something like "BfgHvvhj<%€?€)?(€€*;/;)&€&775(?"

Many super antenna with wifi cracking software selling in the market even in some major IT fair. Don't understand why it's even legal.
*
now that u mentioned that thing, it sounds so familiar now.. got pipul promote to me but as usual face buat dont care langsi.jpeg

now i wanna know moar maybe use my neighbour and jimated sweat.gif
ZforZebra
post Sep 9 2015, 01:39 PM

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ya weh. watch chaturbate at night also damm laggy.

youtube also same.

mahai like happening recently only. 1-2 weeks mayb
doppatroll
post Sep 9 2015, 01:41 PM

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QUOTE(Seager @ Aug 28 2015, 11:42 PM)
Their service has been quite shit lately
*
with Unifi, you had more choice of telcos but all still end up as TM back bone... no different the streamyx ..... monopolize to the finest brows.gif
jaymzcwk
post Sep 9 2015, 01:49 PM

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Same old tactics, line slow, offered to me an upgrade for an attractive price...
by right they should upgrade their lines and maintain the speed not asking consumers to upgrade their package to a higher speed
duabijitelur
post Sep 9 2015, 02:01 PM

iPhone 6 :D
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yeah at night slow like snail
bai1101
post Sep 9 2015, 02:02 PM

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QUOTE(nRoc @ Sep 9 2015, 12:44 PM)
1. Reset your wifi password.
2. Restart
3. Connect with new password
4. Check speed

If your speed back to the optimal. Means your wifi have been hijack.

Change your wifi password into jabberish if possible. Something like "BfgHvvhj<%€?€)?(€€*;/;)&€&775(?"

Many super antenna with wifi cracking software selling in the market even in some major IT fair. Don't understand why it's even legal.
*
Well i wonder how long it need to crack mine 40 alpha number wpk password


TSSeager
post Sep 9 2015, 07:26 PM

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Update:

2nd day since the technicians replaced the modem.
Connection has been better at night.

Though, I doubt this had anything to do with the modem as my older one was working fine. Because I made multiple reports, TM services called me after the technicians left and told me that they would be monitoring my line for a couple of days. Tonight will be the 2nd night, and so far things are looking OK.

I suggest all of you that are having problems to call TM and bug them consistently. Threaten that you will approach MCMC if this isn't solved.
t3n
post Sep 9 2015, 08:45 PM

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Ok guys test confirm TMnet is the 1 to blame for the slow youtube streaming.. Below pictures show "NO VPN" vs "VPN" (connected to US server)

NO VPN

Attached Image

WITH VPN

Attached Image

Its, not hardware problem, not wifi problems, not TMnet package problem.....
TSSeager
post Sep 9 2015, 08:50 PM

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Fuck

Still unstable
sah147
post Sep 10 2015, 07:32 AM

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QUOTE(Seager @ Sep 6 2015, 10:15 PM)
Tonight:
user posted image
Last night was out so didn't test.
Tonight is shit, ping feels much higher than tested result.
And DL unstable giler man, sometimes 0.1 to 0.2 Mbps only

Terima kasih Telekom
*
Dah cuba lapur di http://www.skmm.gov.my/Resources/Guideline...Resolution.aspx ? icon_rolleyes.gif
Kravo
post Sep 10 2015, 07:34 AM

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are u using wifi in apartment/condo?

u should know this is expected.
darkdkay
post Sep 11 2015, 09:48 AM

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Keep reporting to TM for record. No harm.

Later you can complain to SKMM and request for damages.

Complain :
https://aduan.skmm.gov.my/eaduan_c/edaftar....FTOKEN=95098011

TM will check based on your report.
xen0
post Sep 11 2015, 11:20 PM

ismi..alif..lam..ya..fa
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online gaming still sux arghhhhhhhh!!!!!!!

youtube fak slow

my kampung 4mbps streamyx is way better!!! fuk unifi!!!!

/rant
herojack41
post Sep 12 2015, 01:16 AM

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QUOTE(xen0 @ Sep 11 2015, 11:20 PM)
online gaming still sux arghhhhhhhh!!!!!!!

youtube fak slow

my kampung 4mbps streamyx is way better!!! fuk unifi!!!!

/rant
*
if 5mbps tak "slow kan" where got ppl upgrade to 10mbps and 30mbps whistling.gif
DemonTweakZ
post Sep 12 2015, 10:18 PM

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fark man, i'm using 50mbps and my roku fails to even connect to netflix. wadafak is going on?!
jkmak
post Sep 13 2015, 12:16 AM

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I upgraded to Unifi30 couple of months ago. WORST DECISION EVER

- Slow 360p youtube stream

- Upload speed only 5mbps, means laggy online gaming

- Connection keep flatlining , means I disconnect from game server every 15 minutes!



Fucking Unifi has made me quit gaming all together. Report SKMM also no action, now I pay rm200 just to read news, can't even youtube!

So many years I just tahan, we all need to start a fucking lawsuit mad.gif mad.gif mad.gif mad.gif



This post has been edited by jkmak: Sep 13 2015, 12:20 AM
ichi_24
post Sep 13 2015, 12:18 AM

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now affected my home

mcb, even with google dns even safe website like reddit also no connection

helvete
9876789
post Sep 13 2015, 12:25 AM

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From: KL


QUOTE(nRoc @ Sep 9 2015, 12:44 PM)
1. Reset your wifi password.
2. Restart
3. Connect with new password
4. Check speed

If your speed back to the optimal. Means your wifi have been hijack.

Change your wifi password into jabberish if possible. Something like "BfgHvvhj<%€?€)?(€€*;/;)&€&775(?"

Many super antenna with wifi cracking software selling in the market even in some major IT fair. Don't understand why it's even legal.
*
i'm having same problem, youtube 360p also stutter and loading i'm using VIP10, it wasn't like this last time.
followed this method and changed to a very complicated password, the problem solved, and the line back to normal, seems so far so good.
WTF is it true someone been stealing my line lately..... ?
zuhaili87
post Sep 13 2015, 12:26 AM

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QUOTE(jkmak @ Sep 13 2015, 12:16 AM)
I upgraded to Unifi30 couple of months ago. WORST DECISION EVER

- Slow 360p youtube stream

- Upload speed only 5mbps, means laggy online gaming

- Connection keep flatlining , means I disconnect from game server every 15 minutes!



Fucking Unifi has made me quit gaming all together. Report SKMM also no action, now I pay rm200 just to read news, can't even youtube!

So many years I just tahan, we all need to start a fucking lawsuit  mad.gif  mad.gif  mad.gif  mad.gif


*
QUOTE(ichi_24 @ Sep 13 2015, 12:18 AM)
now affected my home

mcb, even with google dns even safe website like reddit also no connection

helvete
*
Just like what i felt now, but i posted on wrong thread already got warn by staff. So here ya go, TM SO-HIGHHH!! vmad.gif mad.gif Still can read my rant at my signature. tongue.gif
vassilius
post Sep 13 2015, 12:29 AM

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Same here... Dunno wtf is happening... Ping like shit and line damn not stable until hyyptv also affected.. shakehead.gif
9876789
post Sep 13 2015, 12:31 AM

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QUOTE(zuhaili87 @ Sep 13 2015, 12:26 AM)
Just like what i felt now, but i posted on wrong thread already got warn by staff. So here ya go, TM SO-HIGHHH!!  vmad.gif  mad.gif  Still can read my rant at my signature. tongue.gif
*
LOL so the culprit are those 30mbps subscribers ? damn...... what channel they watch oh.... 8k tv kah ?
zuhaili87
post Sep 13 2015, 12:34 AM

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QUOTE(9876789 @ Sep 13 2015, 12:31 AM)
LOL so the culprit are those 30mbps subscribers ? damn...... what channel they watch oh.... 8k tv kah ?
*
Not sure bro, im one of the earliest 30MB subscriber, actually before this its really great, smooth speed blazing fast, but after like 2 months or so it started to become crazy like this. Im not sure whether its "international" connection problem or TM line already congested in my areas. Sighh.
brapa?
post Sep 13 2015, 12:36 AM

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QUOTE(jaymzcwk @ Sep 9 2015, 01:49 PM)
Same old tactics, line slow, offered to me an upgrade for an attractive price...
by right they should upgrade their lines and maintain the speed not asking consumers to upgrade their package to a higher speed
*
Unifi kena sabotage ?
Or its intentional, so ppl forced to upgrade ?
Problem with monopolies
jkmak
post Sep 13 2015, 02:26 AM

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QUOTE(zuhaili87 @ Sep 13 2015, 12:26 AM)
Just like what i felt now, but i posted on wrong thread already got warn by staff. So here ya go, TM SO-HIGHHH!!  vmad.gif  mad.gif  Still can read my rant at my signature. tongue.gif
*
time to start a rally in front of tm office oredi since peaceful demonstration is trending lately.
Adell G
post Sep 13 2015, 02:53 AM

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My streamyx couldnt connect at all nowdays
The adsl line cannot be connected at all times except during odd hours doh.gif

Is it tmshit problem or my telephone line problem? No way im gonna upgrade to unifi like this....
jacky91
post Sep 14 2015, 12:13 PM

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QUOTE(jkmak @ Sep 13 2015, 12:16 AM)
I upgraded to Unifi30 couple of months ago. WORST DECISION EVER

- Slow 360p youtube stream

- Upload speed only 5mbps, means laggy online gaming

- Connection keep flatlining , means I disconnect from game server every 15 minutes!



Fucking Unifi has made me quit gaming all together. Report SKMM also no action, now I pay rm200 just to read news, can't even youtube!

So many years I just tahan, we all need to start a fucking lawsuit  mad.gif  mad.gif  mad.gif  mad.gif


*
Upload speed do not really affect your gaming experience...the download speed yes.
maximus85
post Sep 15 2015, 01:00 PM

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yesterday night can't even watch Starcraft 2 Legacy of the Void opening cinematic at 480p with my 30Mbps Unifi line... 360p also will lag.

now i watch again, it straight load up 1080p and finish loading in 5sec...

wtf are they configuring at night? almost 1 month d kns... mad.gif
jacky91
post Sep 15 2015, 01:01 PM

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QUOTE(maximus85 @ Sep 15 2015, 01:00 PM)
yesterday night can't even watch Starcraft 2 Legacy of the Void opening cinematic at 480p with my 30Mbps Unifi line... 360p also will lag.

now i watch again, it straight load up 1080p and finish loading in 5sec...

wtf are they configuring at night? almost 1 month d kns... mad.gif
*
yea same...loading videos...stuck at 360p...LOL
xen0
post Sep 15 2015, 01:05 PM

ismi..alif..lam..ya..fa
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this thing happen since 30mbps package executed
network bandwidth shaping fark up?
jacky91
post Sep 15 2015, 01:07 PM

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QUOTE(xen0 @ Sep 15 2015, 01:05 PM)
this thing happen since 30mbps package executed
network bandwidth shaping fark up?
*
not sure...might be hardware too old cannot support xD
nestlebliss
post Sep 16 2015, 03:20 PM

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PUNDEK la TM... i have to buffer 360p video... what the fack is this

Seager your problem solved ady ?

This post has been edited by nestlebliss: Sep 16 2015, 03:22 PM
ycs
post Sep 16 2015, 03:24 PM

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TM covered by "best effort" clause brows.gif
nestlebliss
post Sep 16 2015, 03:26 PM

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QUOTE(ycs @ Sep 16 2015, 03:24 PM)
TM covered by "best effort" clause brows.gif
*
if i cant even watch 360p.. there is no effort in the first place
Lifeis@mess
post Sep 16 2015, 03:32 PM

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watch dota 2 stream, laggy

visit reddit, nak bukak imgur pics, takes more than 20 freaking minutes

last week cant even unload livescore on my phone, then i switch from wifi to mobile data baru bole, really unifi, livescore also failed to load
maximus85
post Sep 16 2015, 03:37 PM

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QUOTE(Lifeis@mess @ Sep 16 2015, 03:32 PM)
watch dota 2 stream, laggy

visit reddit, nak bukak imgur pics, takes more than 20 freaking minutes

last week cant even unload livescore on my phone, then i switch from wifi to mobile data baru bole, really unifi, livescore also failed to load
*
wow... same case here...

cibai can't even load livescore site, use mobile network refresh without issue... mad.gif
Boy96
post Sep 16 2015, 06:53 PM

That's a tripod.
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celaka laa now also youtube buffering, 30mbps hak ptuihhh dah la upload slow macam haram
nestlebliss
post Sep 17 2015, 09:24 AM

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restarted my modem and router 5 times and i finally able to youtube... lets see how long before it goes to shit again
meteoraniac
post Sep 17 2015, 09:25 AM

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i give up online between 6-11pm knnccb...
TSSeager
post Sep 17 2015, 09:27 AM

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Sorry I was away for 3 days, some asshole easily buthurt with my post.
Anyway, I've changed from using stock unifi router to the ASUS RT-N56U. I've discovered the following:

Day (Wifi):
Ping around 20ms, DL around 18-20mb - Stock
Ping less than 20ms, DL can reach 30mb or more - RT-N56U

Night (Wifi)
Ping 20ms to 100ms (sometimes even 200ms), DL around 5mb or less - Stock
Ping around 20ms or less, DL around 20mb - RT-N56U

I ran wifi analyzer and noticed no new wifi signals at night, all same SSIDs. I also tested my speed using LAN cable at night just to be sure, and Unifi is VERY VERY UNSTABLE at night. Sometimes you can get up to 30mb download, but the next minute you're down to less than 5mb. Even ping is very unstable.
SUSBlueButtBaboon
post Sep 17 2015, 09:32 AM

FEEL WITH IT
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Vpn solved my issue with crawling unifi
szaku89
post Sep 17 2015, 09:32 AM

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See the side effects of monopoly ? They seems like don't care to bother about after service.
gana2056
post Sep 17 2015, 09:41 AM

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change to maxis, issue solved.
jacky91
post Sep 17 2015, 09:42 AM

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QUOTE(gana2056 @ Sep 17 2015, 09:41 AM)
change to maxis, issue solved.
*
maxis is also riding on TM's backbone :/
1qaz1qaz
post Sep 17 2015, 09:42 AM

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im having the same problem

even for online games keep on dc from server
danekhoo
post Sep 17 2015, 09:43 AM

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U guys on 30mbps, imagine those on 5mbps still. Topkek TM
Amy09
post Sep 17 2015, 09:46 AM

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all forced to use unifi what do you expect? last time streamyx also fast ar then slow like shit, now just history re-occur only...normal
doppatroll
post Sep 17 2015, 09:47 AM

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QUOTE(jkmak @ Sep 13 2015, 12:16 AM)
I upgraded to Unifi30 couple of months ago. WORST DECISION EVER

- Slow 360p youtube stream

- Upload speed only 5mbps, means laggy online gaming

- Connection keep flatlining , means I disconnect from game server every 15 minutes!



Fucking Unifi has made me quit gaming all together. Report SKMM also no action, now I pay rm200 just to read news, can't even youtube!

So many years I just tahan, we all need to start a fucking lawsuit  mad.gif  mad.gif  mad.gif  mad.gif


*
you think this is maxis keh.... tm no give a shit about their customer, either way they will still get money even if you don used unifi because other telco used their backbone ma

QUOTE(gana2056 @ Sep 17 2015, 09:41 AM)
change to maxis, issue solved.
*
Maxis even worst... they only promoting mobile line fast but not land line whistling.gif

This post has been edited by doppatroll: Sep 17 2015, 09:48 AM
mamasos
post Sep 17 2015, 09:49 AM

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my asus router also getting unstable wifi connection lately, after comparing wired and wireless speedtest. wifi speeds getting very unstable up and down. suspect asus router problem.
ryuken74
post Sep 17 2015, 09:49 AM

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what happened to unifi...

youtube streaming sucks..

open issue for support online, they close the issue without any reply vmad.gif mad.gif
jacky91
post Sep 17 2015, 09:53 AM

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QUOTE(ryuken74 @ Sep 17 2015, 09:49 AM)
what happened to unifi...

youtube streaming sucks..

open issue for support online, they close the issue without any reply  vmad.gif  mad.gif
*
because it is the same damn issue all over again laugh.gif
Qwristews
post Sep 17 2015, 09:55 AM

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mine 10mbps is intermittent...
G_KeN
post Sep 17 2015, 09:57 AM

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any tm agents here kah? how to apply telephone line? i want slowpoke screamyx oso can cry.gif
Pistacio
post Sep 17 2015, 10:02 AM

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youtube always load at 144p.. lol

when watching hypp.tv there are flickering patches..
TSSeager
post Sep 17 2015, 10:02 AM

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Wei I update first post already go read.
This problem is from TM end, not ours.

Technicians came my house replace router, say my building connection is shit, ada wifi interference etc.
They will blame it all on you, but won't admit that their service is shit.

Especially at night, using LAN also unstable as fuck.

This post has been edited by Seager: Sep 17 2015, 10:04 AM
WhatMan
post Sep 17 2015, 10:03 AM

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I got horrible speed. Then I disconnect, reconnect with different IP, ok.
unknown_2
post Sep 17 2015, 10:04 AM

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QUOTE(jacky91 @ Sep 17 2015, 09:42 AM)
maxis is also riding on TM's backbone :/
*
same backbone, but routing different.

me from VIP 10 change to maxis fiber 10mbps.
aside from the rubbish router that maxis provide, connection & ping vise has been better.
especially utube.
jacky91
post Sep 17 2015, 10:13 AM

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QUOTE(Seager @ Sep 17 2015, 10:02 AM)
Wei I update first post already go read.
This problem is from TM end, not ours.

Technicians came my house replace router, say my building connection is shit, ada wifi interference etc.
They will blame it all on you, but won't admit that their service is shit.

Especially at night, using LAN also unstable as fuck.
*
bro, do you use static IP for your devices?
TSSeager
post Sep 17 2015, 10:16 AM

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QUOTE(jacky91 @ Sep 17 2015, 10:13 AM)
bro, do you use static IP for your devices?
*
No wor

SUSSoft Rice King
post Sep 17 2015, 10:19 AM

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i watch mi box also muntah darah..
jacky91
post Sep 17 2015, 10:20 AM

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QUOTE(Seager @ Sep 17 2015, 10:16 AM)
No wor
*
try it bro..i am using static IP for all my devices...although it doesn't solve the youtube issue...but the connection is quite stable for other usage biggrin.gif mostly getting 20+mbps
TSSeager
post Sep 17 2015, 10:23 AM

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QUOTE(jacky91 @ Sep 17 2015, 10:20 AM)
try it bro..i am using static IP for all my devices...although it doesn't solve the youtube issue...but the connection is quite stable for other usage biggrin.gif mostly getting 20+mbps
*
How you set? Which IP you use?
jacky91
post Sep 17 2015, 10:31 AM

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QUOTE(Seager @ Sep 17 2015, 10:23 AM)
How you set? Which IP you use?
*
I am using TP LINK router (WDR4300).

Just need to identify the MAC address for each device and give static IP, for example: 192.168.0.80..

You can search online and see how to set the static IP for your router...never used an Asus router before..haha
bewd85
post Sep 17 2015, 10:34 AM

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gaming to North American Server is very laggy
kennykong85
post Sep 17 2015, 10:37 AM

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mine juz upgrade to 30mbps .
and then I notice 1 thing becoz I use wireless.

it will automatic disconnection for a few secs, and then reconnect back again, and it happens a few times everyday.
like 1 day - 2-3 times dc

btw I m using 3x Attenna Asus router!

all I can say is unifi sux but theres nth much we can do.
jacky91
post Sep 17 2015, 10:39 AM

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QUOTE(kennykong85 @ Sep 17 2015, 10:37 AM)
mine juz upgrade to 30mbps .
and then I notice 1 thing becoz I use wireless.

it will automatic disconnection for a few secs, and then reconnect back again, and it happens a few times everyday.
like 1 day - 2-3 times dc

btw I m using 3x Attenna Asus router!

all I can say is unifi sux but theres nth much we can do.
*
Check your router nicely and do factory reset if necessary

I am not facing any disconnection issue like yours. Using TP Link router though.

Not everything is TM's fault :/
zeese
post Sep 17 2015, 10:49 AM

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a bit out of topic.. may i ask.. if we use static ip, can a guess connect to our wifi ?

This post has been edited by zeese: Sep 17 2015, 11:05 AM
jacky91
post Sep 17 2015, 11:01 AM

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QUOTE(zeese @ Sep 17 2015, 10:49 AM)
a bit out of topic.. may i ask..  if we use static ip, can a guess connect to our wifi ?
*
the static IP is given to specific device only...the router will check the MAC address, if match, the specific IP will be given, if no match, a random IP will be given.

so no issue
zeese
post Sep 17 2015, 11:06 AM

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QUOTE(jacky91 @ Sep 17 2015, 11:01 AM)
the static IP is given to specific device only...the router will check the MAC address, if match, the specific IP will be given, if no match, a random IP will be given.

so no issue
*
thanks.. got it..
iEnzo
post Sep 17 2015, 12:15 PM

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I do MAC static IP address so easy to setup and IP is static and ez to remember.

Also I DMZ my router when gaming. Lazy port forward 1 by 1. So just DMZ open all ports and game brows.gif

But when playing Dirty Bomb their server and even unifi having issue with ping I notice. Sometimes is so good I can shoot a bit all die. Then suddenly shoot take forever like killing tanks eventhough earlier few bullet dead. Ping show 30 but actually having issue with server or Unifi dropping packets haiz this is pissing me off vmad.gif
jacky91
post Sep 17 2015, 12:21 PM

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QUOTE(iEnzo @ Sep 17 2015, 12:15 PM)
I do MAC static IP address so easy to setup and IP is static and ez to remember.

Also I DMZ my router when gaming. Lazy port forward 1 by 1. So just DMZ open all ports and game brows.gif

But when playing Dirty Bomb their server and even unifi having issue with ping I notice. Sometimes is so good I can shoot a bit all die. Then suddenly shoot take forever like killing tanks eventhough earlier few bullet dead. Ping show 30 but actually having issue with server or Unifi dropping packets haiz this is pissing me off vmad.gif
*
If i remember correctly...DMZ is kinda danger...as it expose you to external attack more easily...correct me if i am wrong
ahhann
post Sep 17 2015, 12:24 PM

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same shit from PJ. Everynight screwed for youtube.
TheEvilMan
post Sep 17 2015, 12:25 PM

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Somehow I use bt still reach 10mbps
Only youtube got problem dunno why
They just called me to upgrade 30mbps
jacky91
post Sep 17 2015, 12:32 PM

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QUOTE(TheEvilMan @ Sep 17 2015, 12:25 PM)
Somehow I use bt still reach 10mbps
Only youtube got problem dunno why
They just called me to upgrade 30mbps
*
yea man...for me only youtube is experiencing slow connection...

others all ok
TheEvilMan
post Sep 17 2015, 12:33 PM

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QUOTE(jacky91 @ Sep 17 2015, 12:32 PM)
yea man...for me only youtube is experiencing slow connection...

others all ok
*
Even prawn video load faster than jewtube, something wrong doh.gif
jacky91
post Sep 17 2015, 12:35 PM

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QUOTE(TheEvilMan @ Sep 17 2015, 12:33 PM)
Even prawn video load faster than jewtube, something wrong doh.gif
*
perhaps it is a agreement between youtube, prawn websites and TM...they want to boost up prawn websites' traffic laugh.gif laugh.gif laugh.gif
MeToo
post Sep 17 2015, 12:36 PM

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QUOTE(TheEvilMan @ Sep 17 2015, 12:33 PM)
Even prawn video load faster than jewtube, something wrong doh.gif
*
con9lan7firm jewtube kena throttled by Unifi la...... i can easily torrent at 1.2k+ but cant even get a smooth 720p jewtube for my kid
crapp0
post Sep 17 2015, 12:54 PM

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kecian malaysian internet, you pay to get throttled, and then you pay again to regain what you paid for in the first place.

#doublepay
BerusBilis
post Sep 17 2015, 12:57 PM

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ayam having the same problem
vip5 pacakge, load utune 144p cry.gif
Exeunt
post Sep 17 2015, 01:46 PM

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does VPN solve slow buffering on youtube?? if YES? please suggest the best VPN outhere ..
thanks
kevyon6
post Sep 17 2015, 01:54 PM

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QUOTE(jacky91 @ Sep 17 2015, 10:20 AM)
try it bro..i am using static IP for all my devices...although it doesn't solve the youtube issue...but the connection is quite stable for other usage biggrin.gif mostly getting 20+mbps
*
how about your appstore's speed on apple devices using static ip?
jacky91
post Sep 17 2015, 02:04 PM

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QUOTE(kevyon6 @ Sep 17 2015, 01:54 PM)
how about your appstore's speed on apple devices using static ip?
*
you mean download speed from appstore? hmm...didn't really try tat
iEnzo
post Sep 17 2015, 03:26 PM

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QUOTE(jacky91 @ Sep 17 2015, 12:21 PM)
If i remember correctly...DMZ is kinda danger...as it expose you to external attack more easily...correct me if i am wrong
*
You are right. Hence if your worried when you game turn it on then when done turn off. I really am not so paranoid being doing this for years no issues. I've got no CIA information that needs hacking.

It's so much easier than port forwarding which is a pain also sometimes just doesn't work right.


Regards,
Ramesh
jacky91
post Sep 17 2015, 04:55 PM

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QUOTE(iEnzo @ Sep 17 2015, 03:26 PM)
You are right. Hence if your worried when you game turn it on then when done turn off. I really am not so paranoid being doing this for years no issues. I've got no CIA information that needs hacking.

It's so much easier than port forwarding which is a pain also sometimes just doesn't work right.
Regards,
Ramesh
*
I see...my port is NAT type 2...so ok la biggrin.gif
maximus85
post Sep 17 2015, 09:10 PM

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all HyypTV channels opened up now...

wat sorcery is this?
skeleton202
post Sep 17 2015, 09:19 PM

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Dc as always
Rei7
post Sep 17 2015, 11:05 PM

Game, anime and headphones ❤️
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This slow thing kinda just happened for me for 2 days now, just during the night.
I download stuff all night, so kinda see the difference in speed.
SanosukeSagara
post Sep 17 2015, 11:10 PM

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i faced this problem too
AyamBannedTwice
post Sep 17 2015, 11:13 PM

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QUOTE(SanosukeSagara @ Sep 17 2015, 11:10 PM)
i faced this problem too
*
"Please restart your router" standard Unifi CS reply
SanosukeSagara
post Sep 17 2015, 11:21 PM

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restarted sad.gif
munlok30
post Sep 17 2015, 11:23 PM

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hahahah ..

no wonder my unifi at night pun agak slow laa ..

is that mean ada orang sabotage ??
SUSblinkxox
post Sep 17 2015, 11:37 PM

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mine also same shit

cant even play utube wtf man
jacky91
post Sep 18 2015, 11:08 AM

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QUOTE(jetpacker @ Sep 18 2015, 11:06 AM)
gaming on US server-> slow
youtube (US server) ->slow

does it mean the cable to US got problem?

but my porn site seems to be normal (tu US server kan?) brows.gif
*
tak tau..kena share the link dulu...then we research only know icon_idea.gif brows.gif
mamata
post Sep 18 2015, 11:13 AM

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30 mb ,smooth as silk
gana2056
post Sep 18 2015, 11:25 AM

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QUOTE(jacky91 @ Sep 17 2015, 09:42 AM)
maxis is also riding on TM's backbone :/
*
true but my neighbour using unifi so many issues, mine so far 2 years + i use 2 issue je. that also becasue of TM line issue not maxis
Marcus95
post Sep 18 2015, 08:48 PM

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my unifi went snail speed when it hits 12am
GuyM
post Sep 18 2015, 08:56 PM

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What's wrong with my 5mb Unifi? No utube, download etc at the time this test was done
user posted image
unknown_2
post Sep 18 2015, 08:57 PM

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QUOTE(gana2056 @ Sep 18 2015, 11:25 AM)
true but my neighbour using unifi so many issues, mine so far 2 years + i use 2 issue je. that also becasue of TM line issue not maxis
*
maybe TM always fuckup the routing table.
SUSkenshin9880
post Sep 18 2015, 09:03 PM

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lot ppl use liao mah.

sure slow down de lo

cool2.gif cool2.gif cool2.gif
TSSeager
post Sep 18 2015, 09:35 PM

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QUOTE(GuyM @ Sep 18 2015, 08:56 PM)
What's wrong with my 5mb Unifi? No utube, download etc at the time this test was done
user posted image
*
Hahaha welcome to the club

QUOTE(kenshin9880 @ Sep 18 2015, 09:03 PM)
lot ppl use liao mah.

sure slow down de lo

cool2.gif  cool2.gif  cool2.gif
*
That's bullshit.
Pay so damn expensive but always ada problem. Just this evening I noticed my download fluctuated from 3MBps go all the way down to 0.2MBps and back up again to less than 2.0MBps.

A lot of people use is not my concern.
naminakata87
post Sep 18 2015, 09:36 PM

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Unifi call me offer to upgrade my plan from 10mb to 30mb for Rm199 ok or not
Kravo
post Sep 18 2015, 09:37 PM

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Bomoh say if u sapu zperm on it, it will throttle 3 times
SUSkenshin9880
post Sep 18 2015, 09:37 PM

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QUOTE(Seager @ Sep 18 2015, 09:35 PM)
Hahaha welcome to the club
That's bullshit.
Pay so damn expensive but always ada problem. Just this evening I noticed my download fluctuated from 3MBps go all the way down to 0.2MBps and back up again to less than 2.0MBps.

A lot of people use is not my concern.
*
haha, then keep complain lo.......
put more pressure, move faster.

brows.gif brows.gif brows.gif brows.gif brows.gif
bitebug
post Sep 18 2015, 09:57 PM

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move to singapork

user posted image
TSSeager
post Sep 18 2015, 10:00 PM

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QUOTE(bitebug @ Sep 18 2015, 09:57 PM)
move to singapork

user posted image
*
How much you pay for this?
TSSeager
post Sep 19 2015, 10:53 PM

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The instability is driving me up the wall.
Kejap ok, kejap tak ok. Pastu ok balik.
Lanjiao punya ping naik turun, dl also naik turun 5mb naik sampai 25mb then turun balik then naik balik wtf man?
TSSeager
post Sep 20 2015, 07:25 PM

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Youtube is shit now
Ping high response time to open page lembab
Loading page lembab
GameFr3ak
post Sep 21 2015, 12:05 PM

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Typical consumer's interpretation of a 'slow' connection issue. It's usually not a localized issue (though it's possible), TM's practice is to perform initial troubleshooting at your end for possible hardware issue. But given the pattern that you said (bad ping at night), then it's possible that its due to a congestion within your area so the issue is most likely within their exchange.

Won't be solved until they perform an upgrade within their exchange. Or they do a better job of load balancing.


gana2056
post Sep 21 2015, 03:13 PM

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QUOTE(unknown_2 @ Sep 18 2015, 08:57 PM)
maybe TM always fuckup the routing table.
*
maybe la cant say, but maxis was quick to gimme rebate so i ok la
unknown_2
post Sep 21 2015, 03:22 PM

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QUOTE(gana2056 @ Sep 21 2015, 03:13 PM)
maybe la cant say, but maxis was quick to gimme rebate so i ok la
*
last time i pakai unifi, sometimes.hav those problem that TS mentioned.
certain hours or certain side slower or higher ping.
i trace route for period of time, & notice that they change route often.

now on maxis, ok je. route remains same.
i hav no experience certain site being slow, but there is time where whole line is down for hours.

pendek kata, maxis engineer lazy, just keep things as they were.
unifi engineer too smart, hari2 route change here change there, create unnecessary problem.
papi_greco
post Sep 21 2015, 05:40 PM

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dem i dont belib this until i test it myself wor, btw ayam use vip20
international download after midnite only get 200kbps~
only can get 2mbps~ if use vpn
9876789
post Sep 21 2015, 10:00 PM

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so TS your problem still there ?
may i know what video in youtube is considered slow to you ?

i just upgraded my 10 to 30MBps
viewing youtube : no problem so far
downloading torrents : no problem so far
diablo 3 : freakin high ping (4xx - 7xx)

if continue like that, i may have to use smartphone data plan to play online gaming.
tested after unifi disappointed me, digi gave me lower ping (2xx)
goedemorgen
post Sep 21 2015, 10:14 PM

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My friend has this theory:

Those who subscribe for unifi at original price (5mb - RM 149, 10mb RM199 etc) got no such issue because they have higher priority than those who subscribe at promotional price, eg Rm 169 for 10mb.
Those who recently upgraded to 30mb at rm2xx also got less issue (compared to Rm 169 for 10mb subscriber) because they are paying more.
Is it true?

This post has been edited by goedemorgen: Sep 21 2015, 10:15 PM
TSSeager
post Sep 21 2015, 10:20 PM

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QUOTE(9876789 @ Sep 21 2015, 10:00 PM)
so TS your problem still there ?
may i know what video in youtube is considered slow to you ?

i just upgraded my 10 to 30MBps
viewing youtube : no problem so far
downloading torrents : no problem so far
diablo 3 : freakin high ping (4xx - 7xx)

if continue like that, i may have to use smartphone data plan to play online gaming.
tested after unifi disappointed me, digi gave me lower ping (2xx)
*
Significantly less problems after I changed from their stock router to my own.
But once every 2-3 days shit will happen again for about 1-2 hours at night..

Otherwise things are pretty normal, despite the instability every once in awhile, from 3000kpbs DL can suddenly drop all the day to 50-60kbps, then back up again lol
My ping improved a lot after changing router.

Conroe
post Sep 21 2015, 10:22 PM

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still crawling with stone age streamyx...bersyukur la ada unifi
9876789
post Sep 21 2015, 10:38 PM

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QUOTE(Seager @ Sep 21 2015, 10:20 PM)
Significantly less problems after I changed from their stock router to my own.
But once every 2-3 days shit will happen again for about 1-2 hours at night..

Otherwise things are pretty normal, despite the instability every once in awhile, from 3000kpbs DL can suddenly drop all the day to 50-60kbps, then back up again lol
My ping improved a lot after changing router.
*
may i know what router you using now ?
i'm using TP-Link 300M Wireless N Router
Model No. TL-WR841N / TL-WR841ND
TSSeager
post Sep 21 2015, 10:39 PM

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QUOTE(9876789 @ Sep 21 2015, 10:38 PM)
may i know what router you using now ?
i'm using TP-Link 300M Wireless N Router
Model No. TL-WR841N / TL-WR841ND
*
ASUS RT-N56U
9876789
post Sep 21 2015, 10:48 PM

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QUOTE(Seager @ Sep 21 2015, 10:39 PM)
ASUS RT-N56U
*
may i know if your ping is under 20 or 200 ?
if under 20 i may consider change to your model laugh.gif
TSSeager
post Sep 21 2015, 10:50 PM

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QUOTE(9876789 @ Sep 21 2015, 10:48 PM)
may i know if your ping is under 20 or 200 ?
if under 20 i may consider change to your model  laugh.gif
*
Daytime under 20
At night 50 and below
9876789
post Sep 21 2015, 10:51 PM

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QUOTE(Seager @ Sep 21 2015, 10:50 PM)
Daytime under 20
At night 50 and below
*
fuuuyohhhh..... must buy dy !
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post Sep 22 2015, 11:23 AM

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QUOTE(9876789 @ Sep 21 2015, 10:51 PM)
fuuuyohhhh..... must buy dy !
*
I got mine from Viewnet for RM 408
jacky91
post Sep 22 2015, 11:26 AM

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no need buy so exp la..depends on your usage biggrin.gif
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post Sep 22 2015, 11:34 AM

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QUOTE(jacky91 @ Sep 22 2015, 11:26 AM)
no need buy so exp la..depends on your usage biggrin.gif
*
Unifi stock router give me headache everyday
They come replace with another shit stock router which also gives me headache everyday

Asus got 3 years warranty, better range too and to my surprise - quite easy to set up.
So what say you?
jacky91
post Sep 22 2015, 11:40 AM

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QUOTE(Seager @ Sep 22 2015, 11:34 AM)
Unifi stock router give me headache everyday
They come replace with another shit stock router which also gives me headache everyday

Asus got 3 years warranty, better range too and to my surprise - quite easy to set up.
So what say you?
*
I do agree on changing from stock router to other brands. I myself changed the stock router to TP Link.

What I saying is...depends on what do you want from your router.

Dual band needed? Or you prefer long range?

Do you need AC or N is just enuff?

That sort of things bro xD
gyver
post Sep 22 2015, 11:42 AM

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Glad to report that it is over for my area.
jacky91
post Sep 22 2015, 11:44 AM

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QUOTE(gyver @ Sep 22 2015, 11:42 AM)
Glad to report that it is over for my area.
*
I too noticed some improvement in my area.

Was watching video in 1080p last night, no issue

Will try again tonight biggrin.gif

Area: Puchong
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post Sep 22 2015, 11:55 AM

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QUOTE(jacky91 @ Sep 22 2015, 11:40 AM)
I do agree on changing from stock router to other brands. I myself changed the stock router to TP Link.

What I saying is...depends on what do you want from your router.

Dual band needed? Or you prefer long range?

Do you need AC or N is just enuff?

That sort of things bro xD
*
Bought dual band because I might have other plans, but noticed that the 5ghz range is not as wide as the 2.4ghz
For now this is just nice for me.


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post Sep 22 2015, 12:02 PM

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QUOTE(Seager @ Sep 22 2015, 11:55 AM)
Bought dual band because I might have other plans, but noticed that the 5ghz range is not as wide as the 2.4ghz
For now this is just nice for me.
*
Yup, 5ghz range is usually shorter.


9876789
post Sep 22 2015, 12:08 PM

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QUOTE(jacky91 @ Sep 22 2015, 11:40 AM)
I do agree on changing from stock router to other brands. I myself changed the stock router to TP Link.

What I saying is...depends on what do you want from your router.

Dual band needed? Or you prefer long range?

Do you need AC or N is just enuff?

That sort of things bro xD
*
so do you mean the ping has nothing to do with router ?
jacky91
post Sep 22 2015, 12:11 PM

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QUOTE(9876789 @ Sep 22 2015, 12:08 PM)
so do you mean the ping has nothing to do with router ?
*
Ping is usually caused by the connection with the server...if connection to server sucks, hence the high ping...

Router I not sure whether got affect much or not...but I will also suggest to change it...stock router given by TM really tak larat...laugh.gif
prophetjul
post Sep 22 2015, 12:11 PM

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My Unifi is down. Say contact me, no contact,,,,,,,,,,,,,Malaysian customer service
SUSWeng85
post Sep 22 2015, 12:12 PM

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QUOTE(prophetjul @ Sep 22 2015, 12:11 PM)
My Unifi is down. Say contact me, no contact,,,,,,,,,,,,,Malaysian customer service
*

dah lipot ka tm?

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post Sep 22 2015, 12:13 PM

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QUOTE(Weng85 @ Sep 22 2015, 12:12 PM)
dah lipot ka tm?
*
yes... they sya technician will contact me from 7 to 10pm last night...........zilch
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post Sep 22 2015, 12:14 PM

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QUOTE(prophetjul @ Sep 22 2015, 12:13 PM)
yes... they sya technician will contact me from 7 to 10pm last night...........zilch
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what is the issue?
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post Sep 22 2015, 12:15 PM

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QUOTE(9876789 @ Sep 22 2015, 12:08 PM)
so do you mean the ping has nothing to do with router ?
*
It does.
Besides, TM router is really shit.
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post Sep 22 2015, 12:15 PM

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QUOTE(prophetjul @ Sep 22 2015, 12:13 PM)
yes... they sya technician will contact me from 7 to 10pm last night...........zilch
*

What to do? Just wait only and keep calling to complain

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post Sep 22 2015, 12:15 PM

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QUOTE(jacky91 @ Sep 22 2015, 12:14 PM)
what is the issue?
*
No service
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post Sep 22 2015, 12:18 PM

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QUOTE(prophetjul @ Sep 22 2015, 12:15 PM)
No service
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Fiber splitting box the LAN port got light? Tried restarting everything? Unplug and plug cable?
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post Sep 22 2015, 12:19 PM

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QUOTE(jacky91 @ Sep 22 2015, 12:18 PM)
Fiber splitting box the LAN port got light? Tried restarting everything? Unplug and plug cable?
*
Tried everything..............internet indicator Red LIGHT
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post Sep 22 2015, 12:20 PM

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QUOTE(marumaruV2 @ Aug 28 2015, 11:42 PM)
I call them to reset port now mine OK already
*
Tumpang Tanya what does reset port mean and does
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post Sep 22 2015, 12:22 PM

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QUOTE(prophetjul @ Sep 22 2015, 12:19 PM)
Tried everything..............internet indicator  Red LIGHT
*
I see..have to wait techinician then
9876789
post Sep 22 2015, 03:27 PM

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QUOTE(jacky91 @ Sep 22 2015, 12:11 PM)
Ping is usually caused by the connection with the server...if connection to server sucks, hence the high ping...

Router I not sure whether got affect much or not...but I will also suggest to change it...stock router given by TM really tak larat...laugh.gif
*
the thing is, i already changed to TP-Link (not stock TM router) last year before upgrade to 10MBps
now change to 30MBps i don't know if the problem is temporary or it is time for me to change router mad.gif
all i know now is using 4G/LTE got less ping than unifi 30

if change router also cannot guarantee get back my low ping..... how ah ? rclxub.gif
SUSWeng85
post Sep 22 2015, 03:34 PM

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QUOTE(9876789 @ Sep 22 2015, 03:27 PM)
the thing is, i already changed to TP-Link (not stock TM router) last year before upgrade to 10MBps
now change to 30MBps i don't know if the problem is temporary or it is time for me to change router  mad.gif
all i know now is using 4G/LTE got less ping than unifi 30

if change router also cannot guarantee get back my low ping..... how ah ?  rclxub.gif
*
There is nothing related between the ping and the router, but the area. I'm VIP 5 and still using the lousy Huawei router can get 14 max ping 550 kb/s download speed
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post Sep 22 2015, 03:54 PM

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QUOTE(Weng85 @ Sep 22 2015, 03:34 PM)
There is nothing related between the ping and the router, but the area. I'm VIP 5 and still using the lousy Huawei router can get 14 max ping 550 kb/s download speed
*
In my case my ping has significantly improved though.
robert82
post Sep 22 2015, 04:01 PM

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maybe weng can try to change router then ping becomes just 1 biggrin.gif
jacky91
post Sep 22 2015, 04:33 PM

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QUOTE(9876789 @ Sep 22 2015, 03:27 PM)
the thing is, i already changed to TP-Link (not stock TM router) last year before upgrade to 10MBps
now change to 30MBps i don't know if the problem is temporary or it is time for me to change router  mad.gif
all i know now is using 4G/LTE got less ping than unifi 30

if change router also cannot guarantee get back my low ping..... how ah ?  rclxub.gif
*
call up to TM and ask them refresh the port for you
9876789
post Sep 22 2015, 04:54 PM

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QUOTE(jacky91 @ Sep 22 2015, 04:33 PM)
call up to TM and ask them refresh the port for you
*
hm.... i might try this tonight.
jacky91
post Sep 22 2015, 04:56 PM

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QUOTE(9876789 @ Sep 22 2015, 04:54 PM)
hm.... i might try this tonight.
*
Good luck and report back ya tongue.gif
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post Sep 23 2015, 10:38 AM

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TM called me yesterday.
I made a report on the 10th, 1-2 days after they had first changed/ given me a new Huawei router to use as compared to my older one. Reason for complaint: Horrible service at night.

The lady called me and immediately asked me if everything was fine and if it was okay for them to send technicians over today. I asked her again about the date I made the report, and she was reluctant to mention that it was almost 2 weeks ago - though she finally did. She apologized for the delay.

What amazed me is that TM had no clue their technicians came and swapped routers with my older one (stock TM router for TM router). I mentioned that from my previous report, they came and had only changed routers and nothing more - which she had no clue. And then I said upon using my own new router everything is rather fine and tolerable for the time being - despite a little instability at night.

She seemed a lil shocked when I mentioned that I'm using my own router now, and said that she'll escalate this technical failure of their routers to her technical management team lol i said tak payah, just don't disturb my connection now laugh.gif

This post has been edited by Seager: Sep 23 2015, 10:40 AM
dimensionx
post Sep 23 2015, 10:42 AM

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QUOTE(9876789 @ Sep 22 2015, 03:27 PM)
the thing is, i already changed to TP-Link (not stock TM router) last year before upgrade to 10MBps
now change to 30MBps i don't know if the problem is temporary or it is time for me to change router  mad.gif
all i know now is using 4G/LTE got less ping than unifi 30

if change router also cannot guarantee get back my low ping..... how ah ?  rclxub.gif
*
Changing your local router only helps if your old local routers is spoiled. The problem with ping time to USA servers lately seem to be the routes within USA backbones itself, which shown in my pingplotter software. Lately try a VPN WTFast and route got rerouted to Singapore before going to USA servers get much better ping time.

But if your ping is to a Singapore server, not sure what is going on on your end because for me, Singapore route via Unifi seems good.

vyseus
post Sep 23 2015, 10:42 AM

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Change router already? mine 30Mbps stable~ can download 3MB Speed ni prob...
dimensionx
post Sep 23 2015, 10:51 AM

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QUOTE(9876789 @ Sep 21 2015, 10:00 PM)
so TS your problem still there ?
may i know what video in youtube is considered slow to you ?

i just upgraded my 10 to 30MBps
viewing youtube : no problem so far
downloading torrents : no problem so far
diablo 3 : freakin high ping (4xx - 7xx)

if continue like that, i may have to use smartphone data plan to play online gaming.
tested after unifi disappointed me, digi gave me lower ping (2xx)
*
Blizzard USA sites having issues now if you use Unifi. Happened recently. Yeah I notice some mobile providers have better ping too. But the problem seems to be within USA routes when connection move from Malaysia to LA. I noticed Unifi will change between routes at different time, but both routes also got issues no it does not help at all. I tried to switch to mobile data plan, or WTFast and notice the route changed to Singapore first before going to USA which improves the ping a lot (2xx or so, which is fairly normal when Unifi is *normal*).

As it is, I am not sure what TM can do. Unless they can inspect data packet and identify online MMORPG connections should be routed to Singapore while the rest (probably data hogging Netflix etc connection) go to the *normal* route. But do they have that kind of data packet inspection tool?


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post Sep 23 2015, 10:53 AM

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QUOTE(vyseus @ Sep 23 2015, 10:42 AM)
Change router already? mine 30Mbps stable~ can download 3MB Speed ni prob...
*
Yes see chain of events here: https://forum.lowyat.net/topic/3694097?author=Seager
dimensionx
post Sep 23 2015, 10:59 AM

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QUOTE(goedemorgen @ Sep 21 2015, 10:14 PM)
My friend has this theory:

Those who subscribe for unifi at original price (5mb - RM 149, 10mb RM199 etc) got no such issue because they have higher priority than those who subscribe at promotional price, eg Rm 169 for 10mb.
Those who recently upgraded to 30mb at rm2xx also got less issue (compared to Rm 169 for 10mb subscriber) because they are paying more.
Is it true?
*
Not true. Mine is original and has same issue.
TSSeager
post Sep 23 2015, 11:00 AM

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QUOTE(goedemorgen @ Sep 21 2015, 10:14 PM)
My friend has this theory:

Those who subscribe for unifi at original price (5mb - RM 149, 10mb RM199 etc) got no such issue because they have higher priority than those who subscribe at promotional price, eg Rm 169 for 10mb.
Those who recently upgraded to 30mb at rm2xx also got less issue (compared to Rm 169 for 10mb subscriber) because they are paying more.
Is it true?
*
QUOTE(dimensionx @ Sep 23 2015, 10:59 AM)
Not true. Mine is original and has same issue.
*
Yup

I too started experience this crap during my last 1 week or so when I was on VIP10
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post Sep 23 2015, 11:12 AM

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user posted image
lylee73
post Sep 23 2015, 11:56 AM

I am just like everybody else.
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I do use Unifi. Damn, I couldn't stream 360p videos properly as well. But I think over all still slightly satisfied. Too sad it's all monopoly.
recca_act
post Sep 23 2015, 12:04 PM

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Using VIP5 here, banyak problem at night, slow like kura-kura
9876789
post Sep 23 2015, 12:17 PM

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reporting in :
Modem stock Unifi, Router used TP-Link
tested in speedtest.net ping only 40ms
tested in ping-test.net ping avg 400ms
however, very high ping in Diablo 3 (500-700msec) since upgrade to 30MBps

follow advices from forumers here, called Unifi to reset my port at midnight,
guess the ping now in Diablo 3 ? 1337 - 1700msec
ping-test.net gives 7xx msec

worse than before reset doh.gif
end up using WTFast

haven't test other online games since i'm not playing any other.

for download and torrent, touch wood no problem so far sweat.gif
mcchin
post Sep 23 2015, 12:19 PM

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streamyx 4mbps penang

evening CSGO ~40ping
night after 9pm ~80
sometime spiked to 100+
TSSeager
post Sep 23 2015, 12:21 PM

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QUOTE(9876789 @ Sep 23 2015, 12:17 PM)
reporting in :
Modem stock Unifi, Router used TP-Link
tested in speedtest.net ping only 40ms
tested in ping-test.net ping avg 400ms
however, very high ping in Diablo 3 (500-700msec) since upgrade to 30MBps

follow advices from forumers here, called Unifi to reset my port at midnight,
guess the ping now in Diablo 3 ? 1337 - 1700msec
ping-test.net gives 7xx msec

worse than before reset  doh.gif
end up using WTFast

haven't test other online games since i'm not playing any other.

for download and torrent, touch wood no problem so far  sweat.gif
*
haha that's the risk whenever you ask TM to reset port.
Once my speed was so-so only, good for light browsing.

I called them to reset port, terus jadi cam haram.
Even my Chrome lag.


jacky91
post Sep 24 2015, 12:46 PM

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Status report:
Loaded quite a few videos in 1080p these 2 days during 8pm to 10pm

Videos loaded smoothly without interruption

Location: Puchong
Boy96
post Sep 24 2015, 02:03 PM

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Why today tengah hari also speed like shit one


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TSSeager
post Sep 27 2015, 11:32 PM

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Ping good
Speed good

But YouTube slow. Buffer banyak even though only running 240p
squall0833
post Sep 27 2015, 11:43 PM

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meanwhile streamyx 4mbps user here, also having shit connection every farking night

This post has been edited by squall0833: Sep 27 2015, 11:43 PM
theberry
post Sep 27 2015, 11:45 PM

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QUOTE(Boy96 @ Sep 24 2015, 02:03 PM)
Why today tengah hari also speed like shit one
*
Hahaha, complain demand rebate
ballistix89
post Sep 27 2015, 11:52 PM

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unifi seems to be throttling youtube at nighttime. even 240p videos have dificulty loading. but once i logged on to vpn the speed goes back to normal, watch 1080p also no buffering.
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post Sep 27 2015, 11:59 PM

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QUOTE(ballistix89 @ Sep 27 2015, 11:52 PM)
unifi seems to be throttling youtube at nighttime. even 240p videos have dificulty loading. but once i logged on to vpn the speed goes back to normal, watch 1080p also no buffering.
*
The instability is not as bad as it used to be.
But it still annoys me. ..especially when streaming media online.
VanishS
post Sep 27 2015, 11:59 PM

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Yeah Unifi is shit nowadays. even dota got connection problems after upgrading to 30
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post Sep 28 2015, 12:07 AM

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Download speed suddenly at 10kbps...
vivakarna
post Sep 28 2015, 12:30 AM

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Unifi bodoh. Should do bersih i think.
SUSavatargod
post Sep 28 2015, 12:33 AM

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All the bandwidth reserved for all cronies family to enjoy all the streaming. Not to mention tiubmerah.
TSSeager
post Sep 28 2015, 12:42 AM

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QUOTE(avatargod @ Sep 28 2015, 12:33 AM)
All the bandwidth reserved for all cronies family to enjoy all the streaming. Not to mention tiubmerah.
*
lol someone reported your post as religious/ racial

Shiniz
post Sep 28 2015, 12:44 AM

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10 mbps..i saw it dropped to 40Kbps...

i was like wtf...and it goes up again after a minute den down again
mdnOor
post Sep 28 2015, 12:47 AM

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For me dload uload speed is okay, but when gaming high ping n packet loss kawkaw...
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post Sep 28 2015, 12:50 AM

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QUOTE(Shiniz @ Sep 28 2015, 12:44 AM)
10 mbps..i saw it dropped to 40Kbps...

i was like wtf...and it goes up again after a minute den down again
*
Happens a couple of times every few hours.

Shiniz
post Sep 28 2015, 12:53 AM

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QUOTE(Seager @ Sep 28 2015, 12:50 AM)
Happens a couple of times every few hours.
*
pay rm200 get shitty connection lel no wonderin my mobile device game lagging lately lel
Al Puccino
post Sep 28 2015, 01:39 AM

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Piece of advice: don't ever upgrade ur unifi to 30Mbps package.
SUSavatargod
post Sep 28 2015, 10:23 AM

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QUOTE(Seager @ Sep 28 2015, 12:42 AM)
lol someone reported your post as religious/ racial
*
Haha.. Someone butthurt easily now. Make me wonder, which part of my post is religious/racial?
Robottoes
post Sep 28 2015, 10:38 PM

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having shit connection lately too, at night playing games bf4 or youtube buffers and stutters...just upgraded to 30mbps but all the time only 10-20mbps
TSSeager
post Sep 28 2015, 10:40 PM

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QUOTE(Robottoes @ Sep 28 2015, 10:38 PM)
having shit connection lately too, at night playing games bf4 or youtube buffers and stutters...just upgraded to 30mbps but all the time only 10-20mbps
*
Using stock router?
jacky91
post Sep 28 2015, 11:12 PM

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QUOTE(Robottoes @ Sep 28 2015, 10:38 PM)
having shit connection lately too, at night playing games bf4 or youtube buffers and stutters...just upgraded to 30mbps but all the time only 10-20mbps
*
WiFi or LAN cable?

PS4?
kktong83
post Sep 29 2015, 12:01 AM

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Same 50mbps like 10mbps..kena con d.. vip20 last time better
TSSeager
post Sep 29 2015, 12:02 AM

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QUOTE(kktong83 @ Sep 29 2015, 12:01 AM)
Same 50mbps like 10mbps..kena con d.. vip20 last time better
*
You using stock router?
Landed property?

I feel their routers are shit at high speed
kktong83
post Sep 29 2015, 12:04 AM

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QUOTE(Seager @ Sep 29 2015, 12:02 AM)
You using stock router?
Landed property?

I feel their routers are shit at high speed
*
Using mikrotik..

Yes landed
TSSeager
post Sep 29 2015, 12:05 AM

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QUOTE(kktong83 @ Sep 29 2015, 12:04 AM)
Using mikrotik..

Yes landed
*
Oh well, sah problem on their end then laugh.gif
Lanceng
post Sep 29 2015, 12:20 AM

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use this as reference before my unifi goes to 30 mbps sweat.gif sweat.gif
jacky91
post Sep 29 2015, 08:08 AM

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QUOTE(Seager @ Sep 29 2015, 12:05 AM)
Oh well, sah problem on their end then laugh.gif
*
Which area are you at?
Robottoes
post Sep 29 2015, 10:47 AM

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QUOTE(Seager @ Sep 28 2015, 10:40 PM)
Using stock router?
*
Yeah stock router the silver colour one.
johnsdoes
post Sep 29 2015, 10:49 AM

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yes!!! every night slow.
i thot im alone
WinkyJr
post Sep 29 2015, 10:54 AM

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still fakap?
been thinking to get VIP5
oRoXoRo
post Sep 29 2015, 10:59 AM

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previously I'm on Unifi 10 but just upgraded to unifi 30

Still having problem to connect to Blizzard's Heroes of the storm, cant find any game at all. For hearthstone, after one match, it will timed out and need to relaunch the application.

For CS go, so far still ok and getting roughly the same ping(below 50).

For dota 2, playable with no issue but I noticed sometime i get over 100ms.

Using stock router, anyone having same issue as me?

Kinda regret upgrade to unifi 30 because not much different
papi_greco
post Sep 29 2015, 11:12 AM

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dafuq nowadays always dced during peak hours
vip20 is useless if the connection is unstable doh.gif
need to documents and log these nonsense for several days and lodge a report afterwards
ayam disappointed
WiLeKiyO
post Sep 29 2015, 11:14 AM

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I am glad I am not the only 1 facing slow connection problem.

I cannot even load a 360p Youtube during peak hour.
TSSeager
post Sep 29 2015, 11:14 AM

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QUOTE(jacky91 @ Sep 29 2015, 08:08 AM)
Which area are you at?
*
Selayang

QUOTE(oRoXoRo @ Sep 29 2015, 10:59 AM)
previously I'm on Unifi 10 but just upgraded to unifi 30

Still having problem to connect to Blizzard's Heroes of the storm, cant find any game at all. For hearthstone, after one match, it will timed out and need to relaunch the application.

For CS go, so far still ok and getting roughly the same ping(below 50).

For dota 2, playable with no issue but I noticed sometime i get over 100ms.

Using stock router, anyone having same issue as me?

Kinda regret upgrade to unifi 30 because not much different
*
Try changing router.
Worked for me.

Their stock router mmg shit wan
jacky91
post Sep 29 2015, 11:15 AM

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QUOTE(Seager @ Sep 29 2015, 11:14 AM)
Selayang
Try changing router.
Worked for me.

Their stock router mmg shit wan
*
Puchong area is fine. Maybe they slowly fixing adi.
terryykf
post Sep 29 2015, 11:16 AM

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agree!
pikacu
post Sep 29 2015, 11:18 AM

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lel, im planning to shift to streamyx 4Mbps from p1 sh1tmax 1Mbps. now seeing this sked dy
xen0
post Sep 29 2015, 11:26 AM

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for the sake of gaming.. i play at around 12am to 2am T.T ..line a lil bit better but still no good

if do report seem useless... better do video, real time playing recording..compile complains bla bla ...make it viral.. like azreeceli did for bikers lane video..lel..
acid427
post Sep 29 2015, 11:42 AM

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QUOTE(pikacu @ Sep 29 2015, 11:18 AM)
lel, im planning to shift to streamyx 4Mbps from p1 sh1tmax 1Mbps. now seeing this sked dy
*
Im on streamyx 4mbps, no problem for me even during peak hour. Just need good ip range.
pikacu
post Sep 29 2015, 11:48 AM

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QUOTE(acid427 @ Sep 29 2015, 11:42 AM)
Im on streamyx 4mbps, no problem for me even during peak hour. Just need good ip range.
*
used streamyx before at old house...i hate this task sweat.gif
zenix
post Sep 29 2015, 11:51 AM

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minister say uol kenot afford faster internet deswai slow
TSSeager
post Sep 29 2015, 11:34 PM

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All has been pretty much smooth during the last 1-2 weeks.
But now tiba2 a bit shit again

Youtube buffer banyak sangat
Ping tinggi, judging by response time on page, nak load speedtest punya page also slow.

TM oh TM, kenapalah kau camni?
Dah la servis lembab, pastu bila complain asyik blame customer end punya problem.

Can't even run speedtest, stuck on selecting server based on ping doh.gif

Finally managed to run test:

user posted image

Please note that the ping is low, tapi macam feels completely otherwise.
Also, DL peaked at 6mbps but in actual fact it lingered around 1-2mbps most of the time during speedtest.
UL takyah cakap lah

This post has been edited by Seager: Sep 29 2015, 11:42 PM
xxYonG
post Sep 29 2015, 11:36 PM

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Unifi like shit... even till today.. Can load anything smoothly
SUSskyblu3
post Sep 29 2015, 11:58 PM

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Now very shitty
Slow

And just today Unifi staff call me, ask me to upgrade to 30mb. Gila!
shiki_arc
post Sep 30 2015, 12:11 AM

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QUOTE(Seager @ Sep 29 2015, 11:34 PM)
All has been pretty much smooth during the last 1-2 weeks.
But now tiba2 a bit shit again

Youtube buffer banyak sangat
Ping tinggi, judging by response time on page, nak load speedtest punya page also slow.

TM oh TM, kenapalah kau camni?
Dah la servis lembab, pastu bila complain asyik blame customer end punya problem.

Can't even run speedtest, stuck on selecting server based on ping doh.gif

Finally managed to run test:

user posted image

Please note that the ping is low, tapi macam feels completely otherwise.
Also, DL peaked at 6mbps but in actual fact it lingered around 1-2mbps most of the time during speedtest.
UL takyah cakap lah
*
same thing here with 4mb streamyx. ping to ff14 masamune server is good. but webpages load slowly at times. fb dont fully load sometimes. the list goes on. and i'm not using stock router also :/
WiLeKiyO
post Oct 4 2015, 01:45 AM

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Any update for TM ?
LivingLife
post Oct 4 2015, 01:47 AM

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Unifi is slow.. wonder when they finish upgrading..
WiLeKiyO
post Oct 4 2015, 01:48 AM

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QUOTE(LivingLife @ Oct 4 2015, 01:47 AM)
Unifi is slow.. wonder when they finish upgrading..
*
There is an upgrading ?
WiLeKiyO
post Oct 4 2015, 01:50 AM

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QUOTE(xen0 @ Sep 29 2015, 11:26 AM)
for the sake of gaming.. i play at around 12am to 2am T.T ..line a lil bit better but still no good

if do report seem useless... better do video, real time playing recording..compile complains bla bla ...make it viral.. like azreeceli did for bikers lane video..lel..
*
I am playing right now at 1.50am, latency is not stable.
Crovoseas
post Oct 4 2015, 01:51 AM

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Slow? -> Please visit TM point to upgrade your package -> Profit!! icon_idea.gif


WinkyJr
post Oct 6 2015, 02:14 PM

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wow so many problem
average how many problems in a month? mostly day or night?
my in law's VIP5 stream youtube smoothly for the past few weeks
+ with multiple android playstore update and ios9 upgrade
i think quite ok la

TSSeager
post Oct 6 2015, 02:17 PM

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QUOTE(WinkyJr @ Oct 6 2015, 02:14 PM)
wow so many problem
average how many problems in a month? mostly day or night?
my in law's VIP5 stream youtube smoothly for the past few weeks
+ with multiple android playstore update and ios9 upgrade
i think quite ok la
*
Mine since pakai router sendiri okay a bit.
Just that every evening/ night will disconnect once (happenes once every 2-3 days), and youtube buffer slow sikit, cannot watch 1080p, 720p so-so.
soulhunter87
post Oct 6 2015, 02:19 PM

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speed is ok but ping is killing me. before this ok. unishit
iEnzo
post Oct 8 2015, 12:44 PM

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My friends internet just move to Setia Alam ping so stupid. Play game from 24 ping jump to 200, 400 then 700. I ask him download Ping Plotter I want to see traceroute. Easy identify the source of the problem.

After check it's a certain IP 60.52 causing it. His jitter is 50+ or 70+ for google for me it's only 1 or 2. All ping to all sites high and packet loss.

Que TMnut they come test test try everything go back then come back say why use wireless wired got try wired my friend want to slap them but he just connect wired to please them and still same result.

He show them Ping Plotter traceroute when wireless the router and his comp 1ms when wired 0ms the moment it leave his house the stupid ping and packet loss happen.

Then call him yesterday blame the game server. I already told him if got ToTo for TMnet answers I sure hit jackpot. I told him the moment he moved and ping high TMnet will 101% blame game server. I said let me talk to the fucker I will show him my unifi connection no issue to the very same game server he using.

So the guy who called proceed to test connection then he try to get the result guess what this dumbass find out. He cannot pull out result because so much packet loss he cannot even test and then ask how come like this. OMFG need escalate.

So THE FUCKEN STORY CONTINUES. Now me and he playing Dying Light because TMnut is stupid.
ohman
post Oct 8 2015, 12:46 PM

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QUOTE(iEnzo @ Oct 8 2015, 12:44 PM)
My friends internet just move to Setia Alam ping so stupid. Play game from 24 ping jump to 200, 400 then 700. I ask him download Ping Plotter I want to see traceroute. Easy identify the source of the problem.

After check it's a certain IP 60.52 causing it. His jitter is 50+ or 70+ for google for me it's only 1 or 2. All ping to all sites high and packet loss.

Que TMnut they come test test try everything go back then come back say why use wireless wired got try wired my friend want to slap them but he just connect wired to please them and still same result.

He show them Ping Plotter traceroute when wireless the router and his comp 1ms when wired 0ms the moment it leave his house the stupid ping and packet loss happen.

Then call him yesterday blame the game server. I already told him if got ToTo for TMnet answers I sure hit jackpot. I told him the moment he moved and ping high TMnet will 101% blame game server. I said let me talk to the fucker I will show him my unifi connection no issue to the very same game server he using.

So the guy who called proceed to test connection then he try to get the result guess what this dumbass find out. He cannot pull out result because so much packet loss he cannot even test and then ask how come like this. OMFG need escalate.

So THE FUCKEN STORY CONTINUES. Now me and he playing Dying Light because TMnut is stupid.
*
Is it your england or is it your finger ?
iEnzo
post Oct 8 2015, 12:48 PM

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QUOTE(ohman @ Oct 8 2015, 12:46 PM)
Is it your england or is it your finger ?
*
It's my little finger.
TSSeager
post Oct 8 2015, 01:08 PM

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QUOTE(iEnzo @ Oct 8 2015, 12:44 PM)
My friends internet just move to Setia Alam ping so stupid. Play game from 24 ping jump to 200, 400 then 700. I ask him download Ping Plotter I want to see traceroute. Easy identify the source of the problem.

After check it's a certain IP 60.52 causing it. His jitter is 50+ or 70+ for google for me it's only 1 or 2. All ping to all sites high and packet loss.

Que TMnut they come test test try everything go back then come back say why use wireless wired got try wired my friend want to slap them but he just connect wired to please them and still same result.

He show them Ping Plotter traceroute when wireless the router and his comp 1ms when wired 0ms the moment it leave his house the stupid ping and packet loss happen.

Then call him yesterday blame the game server. I already told him if got ToTo for TMnet answers I sure hit jackpot. I told him the moment he moved and ping high TMnet will 101% blame game server. I said let me talk to the fucker I will show him my unifi connection no issue to the very same game server he using.

So the guy who called proceed to test connection then he try to get the result guess what this dumbass find out. He cannot pull out result because so much packet loss he cannot even test and then ask how come like this. OMFG need escalate.

So THE FUCKEN STORY CONTINUES. Now me and he playing Dying Light because TMnut is stupid.
*
Deswai I said TM will always blame you. Will never blame yourself wan. I also kena the same why use WiFi why never use LAN. Fuuuuu I feel like slapping the mafakka
TSSeager
post Oct 9 2015, 10:40 PM

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Today ping high
DL also lembab

All this while okay je, last 4-5 days okay.
Today suddenly like shiat again
SUSweretiger
post Oct 9 2015, 10:41 PM

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At night Sleep laaaa
TSSeager
post Oct 9 2015, 10:42 PM

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QUOTE(weretiger @ Oct 9 2015, 10:41 PM)
At night Sleep laaaa
*
Not supposed to use internet at night?
LOL BODO
TSSeager
post Oct 14 2015, 07:32 PM

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Guys how your unifi issues now? Okay?
Amy09
post Oct 14 2015, 07:41 PM

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guess samething happen to first streamyx release super fast then more user then become slow slow slow slow.........samething happen to unifi want all move to unifi now unifi also cannot take the large amount of data transfer..............
jAkUn
post Oct 14 2015, 07:52 PM

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QUOTE(Seager @ Oct 14 2015, 07:32 PM)
Guys how your unifi issues now? Okay?
*
now ok.
the problem only last few days.
azerak
post Oct 14 2015, 10:44 PM

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QUOTE(Seager @ Oct 14 2015, 07:32 PM)
Guys how your unifi issues now? Okay?
*
A bit better. But still shitty. Would it improve if I upgrade to the latest 30mbps offer? There's a new offer tomorrow.
TSSeager
post Oct 14 2015, 10:47 PM

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QUOTE(azerak @ Oct 14 2015, 10:44 PM)
A bit better. But still shitty. Would it improve if I upgrade to the latest 30mbps offer? There's a new offer tomorrow.
*
What new offer?
azerak
post Oct 14 2015, 10:49 PM

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QUOTE(Seager @ Oct 14 2015, 10:47 PM)
What new offer?
*
30mbps 179 instead of 199.
SourLemons
post Oct 14 2015, 10:51 PM

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QUOTE(Seager @ Oct 14 2015, 07:32 PM)
Guys how your unifi issues now? Okay?
*
macam tahi
TSSeager
post Oct 14 2015, 11:00 PM

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QUOTE(azerak @ Oct 14 2015, 10:49 PM)
30mbps 179 instead of 199.
*
Fuuuuu waffark this tm
Last time 10mb I pay 199 then my friends got offer 179 and 149. Now 30mb 199 lagi mau turun?

Diunaseng these guys suka2 always change price
theberry
post Oct 14 2015, 11:03 PM

OK!
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QUOTE(Seager @ Oct 14 2015, 11:00 PM)
Fuuuuu waffark this tm
Last time 10mb I pay 199 then my friends got offer 179 and 149. Now 30mb 199 lagi mau turun?

Diunaseng these guys suka2 always change price
*
because not enuff subscribers for the 30mbps la. des wai minister said we prefer slower speed
free call bekam 20sen/minutes to fixed/mobile
5mbps upload only sweat.gif
skeith
post Oct 14 2015, 11:19 PM

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QUOTE(Seager @ Oct 14 2015, 10:47 PM)
What new offer?
*
QUOTE(azerak @ Oct 14 2015, 10:49 PM)
30mbps 179 instead of 199.
*
There is a rumour spreading around that its not about unifi but something about the mobile series instead.

Other than that, the promo written that "everything changes a day earlier" n the date stated on 15th october.

Yet, the day after 15th is 16, which is the release date of iphone 6s series in Malaysia market.

So it is pretty easy to bet that tmnet is coming with a mobile package or something related.

However, the news didnt stop right here. TMNet just annouced a new site and new tech to upgrade the infrastructure for UNIFI a moment ago. Which means, something related to unifi upgrade project or package will be concurrently happened.
azerak
post Oct 14 2015, 11:33 PM

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QUOTE(skeith @ Oct 14 2015, 11:19 PM)
There is a rumour spreading around that its not about unifi but something about the mobile series instead.

Other than that, the promo written that "everything changes a day earlier" n the date stated on 15th october.

Yet, the day after 15th is 16, which is the release date of iphone 6s series in Malaysia market.

So it is pretty easy to bet that tmnet is coming with a mobile package or something related.

However, the news didnt stop right here. TMNet just annouced a new site and new tech to upgrade the infrastructure for UNIFI a moment ago. Which means, something related to unifi upgrade project or package will be concurrently happened.
*
But there's already a pamphlet with the new rates for unifi. Though to know if it's actually legit, we have to wait tomorrow.
azerak
post Oct 14 2015, 11:33 PM

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QUOTE(Seager @ Oct 14 2015, 11:00 PM)
Fuuuuu waffark this tm
Last time 10mb I pay 199 then my friends got offer 179 and 149. Now 30mb 199 lagi mau turun?

Diunaseng these guys suka2 always change price
*
Check amanz, ada gambar semua.
Icehart
post Oct 14 2015, 11:38 PM

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From: Kuala Lumpur & Selangor


QUOTE(skeith @ Oct 14 2015, 11:19 PM)
However, the news didnt stop right here. TMNet just annouced a new site and new tech to upgrade the infrastructure for UNIFI a moment ago. Which means, something related to unifi upgrade project or package will be concurrently happened.
*
New site and tech?
What's the site?
skeith
post Oct 14 2015, 11:48 PM

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QUOTE(Icehart @ Oct 14 2015, 11:38 PM)
New site and tech?
What's the site?
*
Sorry my mistake of presenting the words. It should be website that shows that they got new tech or a breaktru device that enhance UNIFI

https://www.tm.com.my/iwant/



skeith
post Oct 14 2015, 11:50 PM

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QUOTE(azerak @ Oct 14 2015, 11:33 PM)
But there's already a pamphlet with the new rates for unifi. Though to know if it's actually legit, we have to wait tomorrow.
*
I aware of that. But as for tomorrow event? It should be more focus on mobility instead
ray123
post Oct 14 2015, 11:50 PM

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Yeah, not sure if it's the same for everybody or nobody noticed, but the top right of /k has a clickable banner that shows "Everything Changes. A Day Earlier. Thursday 15th Oct".
xen0
post Oct 14 2015, 11:55 PM

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Still got shitty koneksyun.. Online gaming sux
afie98120
post Oct 15 2015, 05:37 PM

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day 2: tm shitmix fuk you

idle 72ms
loading a website ping high like losmah hair 1000ms~4000ms
after finish loading the site ping drop back to 72ms
lolful
post Oct 16 2015, 03:26 PM

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QUOTE(afie98120 @ Oct 15 2015, 05:37 PM)
day 2: tm shitmix fuk you

idle 72ms
loading a website ping high like losmah hair 1000ms~4000ms
after finish loading the site ping drop back to 72ms
*
which package are you using?
klavgjoe
post Oct 16 2015, 03:29 PM

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ya.. i noticed that also night time ping tends to messed up these past week

location : puchong
package : 5mb
TSSeager
post Oct 16 2015, 04:04 PM

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QUOTE(klavgjoe @ Oct 16 2015, 03:29 PM)
ya.. i noticed that also night time ping tends to messed up these past week

location : puchong
package : 5mb
*
top up skit naik 30mb la wei
neoexcaliber
post Oct 16 2015, 04:06 PM

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QUOTE(Seager @ Oct 16 2015, 04:04 PM)
top up skit naik 30mb la wei
*
I'm using 30mbps and connection is shit at night too. doh.gif

I can't load Facebook messages at times.
TSSeager
post Oct 16 2015, 04:10 PM

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QUOTE(neoexcaliber @ Oct 16 2015, 04:06 PM)
I'm using 30mbps and connection is shit at night too.  doh.gif

I can't load Facebook messages at times.
*
landed or high rise?
CPURanger
post Oct 16 2015, 04:11 PM

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Same here, location in Shah Alam. Facebook and youtube slow loading at night. I discover VPN can speed up the loading.

It is something to do with TM. %$@!@#$

This post has been edited by CPURanger: Oct 16 2015, 04:12 PM
Zot
post Oct 16 2015, 04:15 PM

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QUOTE(Seager @ Oct 16 2015, 04:04 PM)
top up skit naik 30mb la wei
*
Yes. Pay for 30Mbps but get up to 20Mbps. Every 2 customers TM get to sell another 30Mbps line

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