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> Unifi has been shit every night lately, Updated with twitter link

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TSSeager
post Aug 28 2015, 11:29 PM, updated 7y ago

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I've noticed this for over 2 weeks now.
Every night - High ping, low dl, low ul.
Can't even stream youtube 360p properly.

I've called and complain but nothing they can do.
During the day time, I get what I paid for, so bila technician come,"sorry bang your connection all okay"
Anyone having similar issues?

alwinnng you pakai unifi ke?

user posted image

Using Unifi 30mb but can't even stream youtube or hulu
Not to mention dl is extremely low at times can only get 2-3 mbps

user posted image
The ping results actually shit. I saw 3 times the bar stopped doh.gif

user posted image
Honestly I can tell you the ping result is absolute bullshit.
I can see the ping take so long to complete.

Tonight:
user posted image
Last night was out so didn't test.
Tonight is shit, ping feels much higher than tested result.
And DL unstable giler man, sometimes 0.1 to 0.2 Mbps only

Terima kasih Telekom

Aku dah tweet kat TM, please share: https://twitter.com/SeagerLYN/status/640546233451319296

Follow up thread: https://forum.lowyat.net/topic/3702343

Update:

2nd day since the technicians replaced the router.
Connection has been better at night, but few days later back to shit.

Though, I doubt this had anything to do with the router as my older one was working fine. Because I made multiple reports, TM services called me after the technicians left and told me that they would be monitoring my line for a couple of days. Tonight will be the 2nd night, and so far things are looking OK.

I suggest all of you that are having problems to call TM and bug them consistently. Threaten that you will approach MCMC if this isn't solved.

QUOTE(Seager @ Sep 17 2015, 09:27 AM)
Sorry I was away for 3 days, some asshole easily buthurt with my post.
Anyway, I've changed from using stock unifi router to the ASUS RT-N56U. I've discovered the following:

Day (Wifi):
Ping around 20ms, DL around 18-20mb - Stock
Ping less than 20ms, DL can reach 30mb or more - RT-N56U

Night (Wifi)
Ping 20ms to 100ms (sometimes even 200ms), DL around 5mb or less - Stock
Ping around 20ms or less, DL around 20mb - RT-N56U

I ran wifi analyzer and noticed no new wifi signals at night, all same SSIDs. I also tested my speed using LAN cable at night just to be sure, and Unifi is VERY VERY UNSTABLE at night. Sometimes you can get up to 30mb download, but the next minute you're down to less than 5mb. Even ping is very unstable.
*
This post has been edited by Seager: Dec 27 2015, 09:48 AM
TSSeager
post Aug 28 2015, 11:42 PM

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QUOTE(tvcat @ Aug 28 2015, 11:41 PM)
damn i thought its just me
*
Their service has been quite shit lately
TSSeager
post Aug 28 2015, 11:43 PM

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QUOTE(marumaruV2 @ Aug 28 2015, 11:42 PM)
I call them to reset port now mine OK already
*
I did that almost every 2-3 nights for the past 2 weeks.
After 1-2 hours the connection drops again
TSSeager
post Aug 28 2015, 11:45 PM

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QUOTE(winkiedilwy @ Aug 28 2015, 11:44 PM)
Same here lol.

After restart everything even more shit. None of device can access internet.
*
Day time no problem
But at night after 8 usually all problems will start.

QUOTE(Avangelice @ Aug 28 2015, 11:44 PM)
Same here. But I'm all the way from kuching.

My ping used to be 40 for my tank game. Now it's 100. Some nights the ping shoots up to 140 to 200.

Dont forget watching porn. It buffers so badly.
*
My ping got sampai 820ms, dl 0.19Mbps and ul 0.66Mbps - and this is after restart router/ modem.


TSSeager
post Aug 28 2015, 11:48 PM

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QUOTE(nomen @ Aug 28 2015, 11:46 PM)
Having same problem, called 100 reset still cannot. Damn!! upgraded Unifi to 30mgb also got problem (2 weeks already) Youtube buffering all the time..... TIPU punya TM Unifi
*
QUOTE(zikre2003 @ Aug 28 2015, 11:47 PM)
daytime ok..
malam download around 1-2mb/s je..
*
lol so it's not just me la

This post has been edited by Seager: Aug 28 2015, 11:49 PM
TSSeager
post Aug 28 2015, 11:52 PM

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QUOTE(WaCKy-Angel @ Aug 28 2015, 11:50 PM)
U using copper line or full fibre?
*
Don't think it matters.
I live in condo, using vdsl - copper.

Been using unifi for 2+ years, but this bullshit is new.
TSSeager
post Aug 29 2015, 01:01 AM

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QUOTE(cellfreezer @ Aug 29 2015, 12:12 AM)
Yeah, connection around 8pm above suddenly goes crappy. Dunno because too much user or what.
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Yeah roughly same time here too
TSSeager
post Aug 31 2015, 09:37 PM

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BAMP
TSSeager
post Aug 31 2015, 11:36 PM

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QUOTE(azerak @ Aug 31 2015, 11:28 PM)
same problem with me. selayang. at night sure become slow. during the day, ok je. cilakak mcm kene scam secara halus unifi ni.
*
Aku Selayang gak bro. Just before 8pm all this bullshit will start and it will end just after 11pm.
TSSeager
post Aug 31 2015, 11:43 PM

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QUOTE(Raymond T. @ Aug 31 2015, 11:34 PM)
user posted image
user posted image
user posted image
user posted image

Just upgraded to 30Mbps, so far everything ok.
*
Your area?
Now mine ping about 50ms DL 15mb UL I don't care.
8 pm onwards to 11pm is shit. Now the connection is recovering. Tomorrow morning back to normal again until the cycle starts again tomorrow night lol
TSSeager
post Sep 1 2015, 07:17 PM

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Malam ni start awal:

user posted image
Ping ni tipu doh, lama giler the bar take to complete.
TSSeager
post Sep 1 2015, 07:43 PM

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QUOTE(SourLemons @ Sep 1 2015, 07:23 PM)
dei i thought only my problem ,at night really got slow
*
Very very unstable
TSSeager
post Sep 1 2015, 07:48 PM

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QUOTE(deejay_krish @ Sep 1 2015, 07:46 PM)
Since when unifi has been streaming youtube perfectly? It always has been shitty. No matter u use 5mb ka 20 mb ka 30 mb ka, still shitty ass shitty
*
I used VIP10 before, which was excellent up till last 2-3 weeks when it started becoming shit
I changed to 30mb last week and still get shit usually at night
TSSeager
post Sep 1 2015, 07:49 PM

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QUOTE(Vexation @ Sep 1 2015, 07:47 PM)
yah man
user posted image
then I go into that dlink setup thing and change the wireless channel but it's still shit as per below. And even at this speed, youtube 1080p60fpd buffers like i'm still on dialup. nigguh what the what?

user posted image
*
The ping I tak faham.
Very high delay but speedtest cam haram lol
TSSeager
post Sep 1 2015, 09:05 PM

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QUOTE(fuzzy @ Sep 1 2015, 08:58 PM)
Because they open up VIP30 to everyone but haven't upgrade their servers to cope ..
*
Makes sense kot hmm.gif
TSSeager
post Sep 1 2015, 09:35 PM

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QUOTE(GOPI56 @ Sep 1 2015, 09:11 PM)
TM is having nationwide optical network units problem at their Internet Exchanges Nationwide.Alcatel ONU seems to be cause of the problem.It effects Unifi service.TM technicians are  working 24/7 resolving the issue,while your sweet sleeping at your home.

Optical Network Units looks almost like this in the exchanges:
user posted image
*
Thanks for the info.
But sweet sleeping at home? Lol you think paying for their service is cheap meh? And its not like they'd offer waivers for shit service anyway.

Sweet sleeping. Lol
TSSeager
post Sep 1 2015, 10:00 PM

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QUOTE(hax123 @ Sep 1 2015, 09:50 PM)
sweet sleeping…fuklol
if its real they should make announcement. not let their customer complain and wait pages to load til sleep.
*
Masa bill and potong service efficient giler lel
TSSeager
post Sep 1 2015, 10:14 PM

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QUOTE(Vexation @ Sep 1 2015, 10:12 PM)
I mean, am I crazy?

user posted image
user posted image
user posted image
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lol i wan change my email folder pun susah
TSSeager
post Sep 1 2015, 10:33 PM

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QUOTE(deejay_krish @ Sep 1 2015, 10:32 PM)
user posted image

Still like shit
*
pakai what plan?
TSSeager
post Sep 1 2015, 10:35 PM

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QUOTE(deejay_krish @ Sep 1 2015, 10:35 PM)
vip10
*
mad.gif mad.gif
Cukup la tu woi

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