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 Re-activate my hotlink number, Expired number

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ahmad_emad80
post Jul 25 2018, 09:28 AM

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Dear hotlink,
My hotlink number is expired a while ago, is there any chance that i could get back that number cause it is so important to me. My number is 01123275180

gch_um
post Jul 25 2018, 10:30 AM

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Dear Hotlink,

Both my wife and my hotlink number were de-activate not long ago since we are away from Malaysia for few months. Both number are important for us for the online transaction. Please help to re-activate both number for us and the number are as follow:

017-6656890
017-6656737

Thanks in advance.
#Hotlink
post Jul 25 2018, 04:56 PM

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QUOTE(gch_um @ Jul 25 2018, 10:30 AM)
Dear Hotlink,

Both my wife and my hotlink number were de-activate not long ago since we are away from Malaysia for few months. Both number are important for us for the online transaction. Please help to re-activate both number for us and the number are as follow:

017-6656890
017-6656737

Thanks in advance.
*
Hi gch_um,

The only way to activate it is to reactivate it as postpaid service. Both of you must walk into Maxis Centre for registration

Thank you
AttilaTheHun
post Aug 5 2018, 11:01 PM

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Hi there.

Have had this conversation 3 times due to the same issues happening again and again.

SMS sent on 2nd of Aug saying 3 days to expiry of number. Keyed in on the 5th of Aug. No longer responsive. This is the third time it is happening and each time I have to take the trouble to go to Maxis centre and argue with the manager there and get them to revert not only my credit but also reactivate my number which takes at least a week.

I am sending this message as a time stamp on my complaint as I tried to go to a Maxis centre to do a complaint today but as it is Sunday, many outlets are already closed by the time I did the reload.

I reserve my full right to lodge a complaint and this serves as proof that I have done all necessary procedures to resolve this issue.

Seriously, if I have to do this again, and wait for my line to be activated again. This is seriously unnecessary and is just a pain.

Hope you guys can resolve this for me.
shenny123
post Aug 7 2018, 04:14 PM

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My number just expired no longer active..how to active back
shenny123
post Aug 7 2018, 04:15 PM

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QUOTE(Maxis @ Jun 26 2018, 04:11 PM)
Hi Omifreecs13,

As checked the line is active and should be no issues to perform a top-up.

However please do top-up before 29-Jun-2018to keep the line active.

Tq, Maxis
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Hi Maxis,

my number just expired and how to active back
Maxis
post Aug 7 2018, 05:11 PM

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QUOTE(shenny123 @ Aug 7 2018, 04:15 PM)
Hi Maxis,

my number just expired and how to active back
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Hi, pls do PM us

TQ
WLJ0421
post Aug 7 2018, 09:35 PM

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Hi Maxis,

My prepaid number expired on 5 Aug 18. I went to Maxis KLCC center on 6 Aug 18 early morning 8.30am. I requested to re-active the prepaid number. The counter said I need to wait Maxis officer within 5 days to call me back and see my number still available. Just expired one day and told me that they need to check whether my number is still available!!!

The number is important to me, today is 2nd day. I did not receive call from Maxis yet. Can yo please help to expedite the process?
vvwviian
post Aug 8 2018, 06:39 PM

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Hi, i am in oversea now and will usually reload through the apps to keep my number active . but i forgot my password when the latest updates require me to resign-in again and i cant get the tac number. My last reload is in June and i would like to know if my number is still active.

0122579609

Thanks.
#Hotlink
post Aug 9 2018, 04:19 PM

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QUOTE(WLJ0421 @ Aug 7 2018, 09:35 PM)
Hi Maxis,

My prepaid number expired on 5 Aug 18. I went to Maxis KLCC center on 6 Aug 18 early morning 8.30am. I requested to re-active the prepaid number. The counter said I need to wait Maxis officer within 5 days to call me back and see my number still available. Just expired one day and told me that they need to check whether my number is still available!!!

The number is important to me, today is 2nd day. I did not receive call from Maxis yet. Can yo please help to expedite the process?
*
Hi WLJ0421,

Kindly PM your details for us to check on its status

Thanks!
#Hotlink
post Aug 9 2018, 04:20 PM

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QUOTE(vvwviian @ Aug 8 2018, 06:39 PM)
Hi, i am in oversea now and will usually reload through the apps to keep my number active . but i forgot my password when the latest updates require me to resign-in again and i cant get the tac number. My last reload is in June and i would like to know if my number is still active.

0122579609

Thanks.
*
Hi vvwviian,

Unfortunately, the given number has expired.

Thank you
Alif99
post Aug 12 2018, 12:47 AM

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Hi , how can i reactive my number? My number is 0177930103
vvwviian
post Aug 13 2018, 06:05 PM

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QUOTE(#Hotlink @ Aug 9 2018, 05:20 PM)
Hi vvwviian,

Unfortunately, the given number has expired.

Thank you
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May I know how can i reactive the number back?

#Hotlink
post Aug 14 2018, 04:48 PM

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QUOTE(Alif99 @ Aug 12 2018, 12:47 AM)
Hi , how can i reactive my number? My number is 0177930103
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QUOTE(vvwviian @ Aug 13 2018, 06:05 PM)
May I know how can i reactive the number back?
*
Hi Alif99 & vvwviian,

We would like to inform that if you wish to reactivate the expired prepaid number, it can be only reactivate under postpaid service at Maxis Centre. Reactivation as prepaid service is no longer available

Thank you

gastacopz
post Aug 17 2018, 02:04 AM

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From: /K/opitiam Pak Hang Status: Permaban



Hi HotlinkMaxis

Please help with my reload to one of my number.

3x reload, all successful, but none go into my numbers.

1st time using Boost reload
2nd time Maybank2u Reload
3rd time Hotlink webpage reload

So frustrated.

Please assist.
fardshah1976
post Aug 18 2018, 04:55 PM

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Dear hotlink,
I want to re-activate my number.
#Hotlink
post Aug 18 2018, 05:29 PM

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QUOTE(gastacopz @ Aug 17 2018, 02:04 AM)
Hi HotlinkMaxis

Please help with my reload to one of my number.

3x reload, all successful, but none go into my numbers.

1st time using Boost reload
2nd time Maybank2u Reload
3rd time Hotlink webpage reload

So frustrated.

Please assist.
*
Hi gastacopz,

Pls PM us the reload receipt & your number for further checking .

TQ

#Hotlink
post Aug 18 2018, 05:30 PM

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QUOTE(fardshah1976 @ Aug 18 2018, 04:55 PM)
Dear hotlink,
I want to re-activate my number.
*
Hi fardshah1976,

Please PM us your mobile number , full name & NRIC for further checking .

TQ

fardshah1976
post Aug 18 2018, 07:08 PM

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0128804052
Mohd Amri bin Dawi Saifuddin
760213-13-5673
fardshah1976
post Aug 18 2018, 07:09 PM

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QUOTE(#Hotlink @ Aug 18 2018, 05:30 PM)
Hi fardshah1976,

Please PM us your mobile number , full name & NRIC for further checking .

TQ
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0128804052
Mohd Amri bin Dawi Saifuddin
760213-13-5673

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